You must set up the hardware and install the driver before you can use the printer. Please read the Quick Setup Guide to set up the printer. You can find a printed copy in the box or view it on the CD-ROM we have supplied.
Printing the Color Registration Chart ... 1-1 Determining values ... 1-2 Entering Values ... 1-3 Configuring the Printer on a Network ... 1-4 Setting an IP Address ... 1-4 Set the IP address acquisition method to Panel..1-4 Setting the IP Address ... 1-5 Setting the Subnet Mask ...
In Windows On a Macintosh Mac OS® 8.6 - 9.2 ... 2-13 Mac OS® X 10.1 / 10.2 ... 2-13 Cancel Printing at the printer’s Control Panel ... 2-14 Changing the Configuration for Options ... 2-15 Memory expansion ... 2-15 ®...
Basic Menu Operation ... 4-4 Menu Structure and Basic Operations ... 4-4 Re-setting the printer settings ... 4-4 What to do if you make a mistake? ... 4-5 List of Menu Items ... 4-6 System Settings ... 4-6 Power Save Time ... 4-6 Error Alarm ...
Fuser unit Handling Precautions ... 7-14 Replacing the Fuser unit ... 7-15 Printing Reports and Lists ... 7-18 Confirming Printer Configuration and Network Settings ... 7-19 Checking the Print Log ... 7-20 Confirming Printer Status from Your Computer ... 7-21 Checking Status and Remaining Amounts of Consumables using a Web Browser ...
Print Head Cartridge (PH-12CL) ...A-2 Transfer Roll Cartridge (TR-11CL) ...A-2 Fuser unit (FP-12CL) ...A-2 Getting Product Support Information ...A-3 General Specifications ...A-4 Printer Specifications ...A-4 Network Specifications ...A-7 Common Specifications ...A-7 TCP/IP Specifications ...A-7 NetBIOS Specifications ...A-7 NetWare Specifications ...A-7 AppleTalk Specifications ...A-7...
Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Printer needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the ‘Solutions’ section to learn how to get the most from your Brother product.
Brother fax back system (USA only) Brother has installed an easy to use fax back system so you can get instant answers to common technical questions and product information. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine.
Adobe, Adobe logo, Acrobat and PostScript are a registered trademark of Adobe Systems Incorporated. This printer contains UFST and Micro Type from Agfa Division. PANTONE Colors generated by the HL-4200CN are four- and /or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate color.
A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment.
Laser Safety (120 V Model Only) This printer is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
Disconnect device This printer must be installed near an AC power outlet/socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the power outlet/socket to shut off the power completely.
Always replace the fuse cover. Never use a plug that does not have a cover. Warning - This printer must be earthed. The wires in the mains lead are coloured in line with the following code: Green and Yellow:...
R & TTE Directive (1999/5/EEC 2002) and we declare compliance with the following standards: R&TTE Safety: Year in which CE marking was First Affixed: 2003 Issued by : Brother Industries, Ltd. Date : 1 July, 2003 Place : Nagoya, Japan Signature xiii : EN300330-2 V1.1.1...
Introduction Thank you for purchasing the HL-4200CN. This guide contains important information about the printer operation and precautions to be followed. To help you use it efficiently, please read this guide before using your new printer. Furthermore, after you read the guide, store it in a safe place. It will be useful in case you forget how to perform operations or if a problem occurs with the printer.
Indicates a window, dialog box, or tab element or button displayed on the computer screen. Also indicates a menu or value displayed on the printer’s control panel. Example: Indicates a message displayed on the printer's control panel. LCD display font This may also emphasize a part name or important information to be entered.
Safety Precautions To ensure the safe operation of your printer, make sure that you read this section thoroughly before use. This section describes the conventions used in the guide. "Warning" alerts you to situations that could result in serious injury or death.
The printer has ventilation grills on the side and at the back of the machine. Ensure that the printer is installed no less than 150 mm (5.9 in.) from the wall on the right, 100 mm (3.9 in.) from the wall on the left, and 200 mm (7.8 in.) from the wall at the back. A poorly ventilated printer can cause excessive internal heat to build up and result in fire.
Do not place the printer directly next to an air conditioner or heater, as this affects the temperature inside the printer and can cause damage. Do not use the printer when it is tilted at an angle of more than 5 degrees, as this may result in damage.
If the power cord is broken or insulated wires are exposed, stop using the printer immediately, turn it off, and disconnect the AC power cord from the AC power outlet/socket. After that, call your dealer or Brother Customer Service. Using a damaged cord can cause fire or an electric shock.
This printer may interfere with radio or television reception, causing flickering or distortion. This can be determined by turning the printer off and on. To correct interference, perform one or a combination of the following procedures: Move the printer away from a TV and/or radio.
Turn off the printer immediately and call your dealer or Brother Customer Service. Do not place magnetic objects near the safety switch of the printer. Magnets can activate the printer accidentally, resulting in injuries.
Ingestion: If toner is swallowed, get immediate medical attention or advice. When you remove the transfer roll cartridge from the printer because the waste toner collection box is full, do not attempt to empty the waste toner box and reuse the cartridge, as toner may spill inside the printer and cause damage.
Printer System Settings Adjusting Color Registration When you first install the printer, or if you moved it to a new location, adjust the color registration to ensure that colors are correctly aligned when printed. To learn how to operate the control panel, see Basic Menu Operation on page 4-4.
If 0 is the value nearest the straightest line, you do not need to adjust the color registration. If the value is not 0', follow the steps outlined in Entering Values on page 1-3. 1. Straightest line 2. Lattice pattern PRINTER SYSTEM SETTINGS 1 - 2...
Y=+3 M=+1 C=+2 Correction Chart Ready to Print After the color registration chart has printed, do not turn off the printer until the printer motor has stopped running. 1 - 3 PRINTER SYSTEM SETTINGS Follow Steps 1 through 5 on the previous page to display the color registration chart settings menu.
Configuring the Printer on a Network Read this section if you want to configure the printer for a network connection. Setting an IP Address This section describes the steps for setting the IP address, subnet mask, and gateway address from the control panel of the printer.
Continued from the previous page. Setup IP Address Panel * Wait to restart the printer until after you set the gateway address at the last step. Continue to the next step without restarting the printer. Setting the IP Address The IP address consists of four separate values (base 10) separated by decimal points. Each of the four values can be set to a number between 0 and 255.
Press the Job Cancel/Back or The lower line of the screen returns to Subnet Mask. button once. button once. button once. PRINTER SYSTEM SETTINGS 1 - 6...
Gateway Address Gateway Address 000.000.000.000* Gateway Address 192.168.001.254* 1 - 7 PRINTER SYSTEM SETTINGS Press the button once. Press the Form Feed/Set or Set the gateway address in the same way as the IP address. To set values with the to change the value sequentially.
When the printer is shipped from the factory, all protocols except FTP are active by default. Normally if you are connecting a new printer to a network for the first time, you will not need to perform the operations described in this section. If you need to change any of the default protocol settings, follow the steps outlined in this section.
Print the printer settings list to check the content of printer settings. The printer settings list also contains information that is required when configuring computers for printing. Use the list to confirm that settings on the printer and the computer match.
Grille that the ventilation intake grilles are never blocked. Power Switch The printer's power switch. Press I to turn the printer on and O to turn it off. Button B Use button B to open the upper part of the front cover.
Insert the black, yellow, magenta, and cyan toner cartridges here. Top Cover (Face-Down This is the printer's top cover. Remove it to change the toner cartridges. It acts Output Tray) as the top cover and the face-down output tray of the printer. Printed documents are output here, printed side face down.
Uses heat to fuse the toner to the paper. The fuser unit gets very hot during printing. Do not touch it. Touching the fuser unit can cause burns. Cover opened using button B Description WARNING BASIC PRINTER OPERATION 2 - 3...
On the printer's right side, press the side of the power switch marked I to turn the printer on. The printer starts. The printer motors warm up for 1 or 2 minutes when you turn the printer on. Testing appears on the control panel. When the display changes from Please Wait…...
To turn the printer off, follow the steps below. Confirm that Ready to Print is displayed on the control panel. Do not turn the printer off in the following situations: Data Wait is displayed on the control panel. The Ready lamp is blinking.
Quick Setup Guide. Upgrading the Printer Driver Printer driver upgrades are available on the Brother Solutions Center. To use the software, download it. Any connection charges incurred while downloading the software are entirely the customer's responsibility.
Follow the instructions on the screen to download the appropriate printer driver. To close the Printing Preferences (or Properties) dialog box, click OK. You can also use the CD-ROM that we provided to access the Brother Solutions Center and download the printer driver.
For details, see the literature provided with the program you are using. On the File menu, click Print. The Print dialog box appears. Select the HL-4200CN in the Printers box and click Preferences. On the various tabs, choose settings for each item as required. For details about the tabs, see Windows ®...
® Using Windows Help for the printer is provided with the printer driver. See Help when you need to know about printer driver items and settings, or need to check different printing methods when problems occur. To access Help, open the Properties dialog box and select the tab that contains the item in question.
Quick Setup Guide. Upgrading the Printer Driver Printer driver upgrades are available on the Brother Solutions Center. To use the software, download it. Any connection charges incurred while downloading the software are entirely the customer's responsibility.
This section describes the steps to print from computers depending on the type of operating system used. When you install any new printer options (such as the lower tray module), you must reconfigure the printer driver to use the options. To confirm or make the settings, see Changing the Configuration for Options on page 2-15.
Using Balloon Help on Macintosh Help for the printer is provided with the printer driver. See Help when you need to know about printer driver items and settings, or need to check different printing methods when problems occur. Balloon Help is provided with the Macintosh Use Balloon Help to find out the functions of individual items.
Cancel Printing To cancel printing, first cancel the computer printer command. Next, use the printer’s control panel to cancel printing from the printer. Cancel Printing at the Computer The steps to cancel printing vary depending on the type of operating system you are using.
Cancel Printing at the printer’s Control Panel Perform this operation to cancel the print data from the printer after canceling the print command on the computer. Note that the printer finishes printing the current page. For details about control panel operations, see Basic Menu Operation on page 4-4.
Changing the Configuration for Options Once you set the initial configuration of the printer, you must reconfigure the printer driver when you install the following options: 1. 1 Tray Module 2. 2 Tray Module 3. Hard disk 4. Memory expansion For details about how to install options, see the instructions provided with the options.
The Printers window opens. Click the appropriate printer and on the File menu, click Properties. The Properties dialog box opens. Click the Printer Configuration tab. Select the options added to the printer and click OK or Apply. On a Macintosh ® computer Follow the steps below: ®...
Suitable and Unsuitable Paper Types Using paper that is unsuitable for printing can cause paper jams and deteriorate print quality. We recommend that you use the types of paper listed below to get the best results from your printer. Suitable Paper Types Suitable Basis Weight When using stationary supplier paper, make sure that it complies with the following specifications.
PANTONE Calibrated There are many variables in the process of reproducing color generated by the HL-4200CN, any one of which may affect the quality of the PANTONE Color simulation including type of paper used, type of toner used, effective final resolution and dot structure/halftones. For optimal results, we recommend that you use NEUSIEDLER Color Copy 90 g/m Mode setting (only for PostScript driver.)
The paper types, sizes, and the maximum number of sheets that you can load in the different trays are shown in the table below. Load all paper into the printer in the portrait orientation (lengthwise). The names used for the paper trays in the printer driver and this User’s Guide are as follows:...
To print on both surfaces of the following types of specialty paper, print the front surface of all pages first, then put the sheets into the multi-purpose tray to print on the back surface of the pages. Do not print on the back surface of sheets whose front surface was printed using a printer other than the HL-4200CN.
Unsuitable Paper Types Avoid using the following paper types as they can cause paper jams or damage the printer. Transparencies other than those recommended. Inkjet paper Paper that is too thick or too thin Paper with a face preprinted with another printer or copier,...
Storing Paper Failure to properly store paper can cause paper jams, deteriorate print quality, or damage the printer. Store paper under the following conditions: Between 10 C and 30 C (50 to 86 F) Between 30% and 65% relative humidity...
Gently pull out the paper tray until it stops. Hold the paper tray with both hands, and then lift the front slightly and pull it completely out of the printer. Place the tray on a flat surface. LOADING PAPER AND USABLE PAPER TYPES 3 - 7...
Pushing the paper guides too hard against the edges of the paper stack can cause a paper jam. However, if the paper guides are too loose, the paper may twist as it feeds through the printer. 3 - 8 LOADING PAPER AND USABLE PAPER TYPES...
Hold the paper tray with both hands as you align it with the opening in the printer and gently place it in the printer. Push the paper tray completely back into the printer. Do not use excessive force on the paper tray. Doing so could damage the paper tray or the inside of the printer.
Gently pull out the paper tray until it stops. Hold the paper tray with both hands as you lift the front slightly and pull it completely out of the printer. Place the paper tray on a flat surface. Move the side paper guides to their outermost positions.
Gently lift the end paper guide to move it, and insert the pins at the bottom of the guide in the holes (indicated by the mark) corresponding to the paper size that you want to load. Make sure that the end guide is properly inserted into the appropriate holes for the paper size.
Hold the paper tray with both hands as you align it with the opening in the printer and gently place it in the printer. Push the paper tray completely back into the printer.
Gently pull out the paper tray until it stops. Hold the tray with both hands as you lift the front slightly and pull it completely out of the printer. Place the paper tray on a flat surface. Move the side guides to their outermost positions and remove the paper from the tray.
Grip the A5 spacer as you gently lift it up while pulling it forward and removing it from its position next to the paper guide. Insert the A5 spacer into its storage slot in the paper tray. Gently lift the end paper guide to move it, and insert the pins at the bottom of the guide in the holes (indicated by the mark) corresponding to the...
Hold the paper tray with both hands as you align it with the opening in the printer and gently place it in the printer. Push the paper tray completely back into the printer.
When printing on A4 or Letter size paper, lift the stopper on the top cover. Load Paper into the Multi-purpose Tray Follow the steps below to load paper into the multi-purpose tray. To avoid paper jams, do not load paper of different sizes into the multi-purpose tray at the same time and do not refill the tray before it is empty.
Moisture can cause the sheets to stick together, causing more than one sheet to go through at one time, which can result in malfunction or damage to the printer. When feeding long paper, support each sheet with your hands to ensure proper feeding.
Do not use envelopes larger than 90 mm (3.5 in.) wide and 140 mm (5.5 in.) long. Using poor-quality envelopes can cause creasing and deteriorate print quality. Most envelopes will perform acceptably on your printer. However, some envelopes will have feeding and print quality problems because of their construction. A suitable envelope should have edges with straight, well creased folds and should not have more than two thicknesses of paper along the leading edge.
Reverse Print Paper Tray Duplex Print Printer Settings Paper Type For details about individual printer driver items, see Help. For details about how to use Help, see ® Using Windows Help on page 2-9 or Using Balloon Help on Macintosh 2-12.
Use only the recommended type of transparencies (3M CG3300). Do not use any other type, such as color transparencies (bordered with a white frame). Using unsuitable transparencies can cause damage to the printer. Do not use transparencies bordered with a white frame.
You can also print transparencies with paper inserted between the sheets. For details about the way to set paper between the sheets and the functions of individual printer driver items, see Help. For details about how to use Help, see Using Windows ®...
The following example is for Windows On the Start menu, click Printers and Faxes. The Printers window opens. Choose the appropriate printer, click File on the tool bar, and select Properties. The Properties dialog box opens. Click the Default Settings tab.
® (Mac OS® 8.6-9.2 only) Macintosh Item A paper size selected from Custom Size 1 - Custom Size 5 in the Default Settings tab in the printer driver dialog box. MP Tray Item Set the paper size in the Custom Paper Size dialog box in 'Page Sizes'.
You can perform duplex printing with the printer, using one of the following steps. For plain paper or thick paper, whether fed from a paper tray or the multi-purpose tray, duplex printing is carried out automatically if you set this in the printer driver upon executing the print command.
Paper Settings With custom sizes, it is necessary to configure other items to suit the paper size. See the previous section or the printer driver Help for details about these settings. For details about how to use Help, ® see Using Windows Help on page 2-9 or Using Balloon Help on Macintosh page 2-12.
Flashing 4 - 1 CONTROL PANEL Description Indicates printing status. Indicates that the printer is not receiving data or that it is ready to print. The printer is receiving print data. Printing is not possible. Indicates an error. Indicates a paper jam or other problem that the user can correct.
The LCD shows the printer status (print screen) and menus for configuring the printer (menu screen). The items displayed differ depending on the printer settings and installed options. Print screen When the printer is waiting for data or printing, this screen is displayed. The contents of the print screen are as follows. Printer Status...
Buttons You can control the basic printer operations and change various printer settings with seven buttons (Menu, , Form Feed/Set, Job Cancel/Back). The operations depend on which screen is displayed (print screen or menu screen). Name Menu button Switches to the menu screen.
Basic Menu Operation Use the menu screen to set the energy save mode, job time-out, network settings and printer configuration. Menu Structure and Basic Operations There are 5 main menus. For details about individual menu screens, consulte List of Menu Items en la página 4-6.
What to do if you make a mistake? Perform the appropriate operation below if you accidentally press a wrong button while using the control panel. You accidentally pressed the Form Feed/Set button, but you want to return to the preceding screen.
Used to program the Energy Save Mode, Job Log settings, and basic printer operation. Power Save Time Energy Save Mode reduces the electricity used by the printer when it is idle. Mode 1 partially reduces the power used by certain parts of the printer.
The Job Timeout setting causes the printer to stop processing print data if it takes more than the preset length of time for the remaining data to be received by the printer. When a job time-out occurs, the printer only prints the data it received up to the time-out.
Set the time to deal with a PostScript job. If the processing of the PS job cannot finish within the given time, a PostSript error will occur. Although you can make this setting using either the printer driver or the control panel, the printer driver setting takes priority over the control panel setting for when the two settings are different.
Init NVM Resets the printer's NV memory. This resets all of the printer’s settings back to its factory settings, or default settings. The NV memory stores the printer’s configuration data, even when the printer is switched off.
If the print is bluish or has toner scatter, adjust the Media Current Adj. in the direction of +30 Auto PHD align When you set up the printer or change the print head cartridge, the printer adjusts the Color Registration automatically.
Use ECP to configure the ECP communication mode of the parallel interface. Enabled (default) The printer receives data in ECP mode. Disabled The printer does not receive data in ECP mode. Adobe Protocol To set the Adobe Protocol choose one of the following: Auto...
Put A4 or Letter paper lengthwise into the paper tray. Printer Settings Printer Settings is a list of the installed hardware and the configuration details. For an example of the printer configuration list, see Confirming Printer Configuration and Network Settings on page 7-19. Panel Settings Panel Settings is a detailed list of all the settings in the control panel menus.
Use Network to make or change network settings. You cannot change the Network setting while the printer is processing print data. You must restart the printer for settings to take effect. After programming settings, be sure to restart the printer.
You cannot use the following: 224.xxx.xxx.xxx or 255.xxx.xxx.xxx 127.xxx.xxx.xxx IPX Frame Type Set a frame type when you use the printer in an IPX/SPX (NetWare) environment. Auto (default) Sets the frame type automatically. 802.3 Set this to use IEEE 802.3 frame type.
Filter1 to Filter5. You can also set IP filter settings by connecting to the printer using a web browser. For a detailed examples of these settings, see the Network User's Guide on the CD-ROM we provided.
Adobe PS Protocol To set the Adobe Protocol choose one of the following: TBCP (default) Standard CONTROL PANEL 4 - 16...
CAUTION Turn the printer off and disconnect the power cord from the AC outlet/socket before performing maintenance on the printer. Failure to turn the printer off and disconnect the power cord may result in an electric shock. 5 - 1 TROUBLESHOOTING...
Turn the printer off and connect the power cord correctly. Turn the printer on again. Turn the printer off immediately, disconnect the power cord from the outlet/socket, and contact your dealer or Brother Customer Service. Action TROUBLESHOOTING 5 - 2...
Note the error code on the display, turn the printer off immediately, disconnect the power cord from the outlet/socket, and contact your dealer or Brother Customer Service. Press the Menu button on the control panel to go back to the print screen.
The network has a problem. (When on a network). Is the printer off? Printouts are not There may be data remaining in the printer. Cancel printing or force the remaining data output from the Printer even though the Ready lamp is on...
Chooser window Is the USB or Ethernet interface cable loose or disconnected? Is the network card loose or disconnected? Turn the printer off and reinstall the network Are the zone and printer names correctly specified? An error message...
Remove the paper stack from the tray, fan it, and reinsert it. See Replacing the Print Head Cartridge (PH-12CL) on page 7-5. Contact your dealer or Brother Customer Service. See Replacing the Print Head Cartridge (PH-12CL) on page 7-5. Contact your dealer or Brother Customer Service.
In the printer driver, deactivate the toner save function on the Graphics tab (Windows (Macintosh See Help. Contact your dealer or Brother Customer Service. Replace the media with a recommend size and type, and confirm that your printer driver settings are correct.
Possible Cause Replace the paper. See Loading Paper on page 3-7. Replace the media with a recommend size and type, and confirm that your printer driver settings are correct. See Suitable and Unsuitable Paper Types on page 3-1. Replace the paper.
5 - 9 TROUBLESHOOTING Possible Cause Replace the media with a recommend size and type, and confirm that your printer driver settings are correct. See Suitable and Unsuitable Paper Types on page 3-1 See Replacing the Print Head Cartridge (PH-12CL) on page 7-5.
Symptom Possible Cause When duplex printing on non-recommended paper, white spots appear. When duplex printing, white spots appear. When duplex printing on non-recommended paper, toner appears scattered and the print result is blurred. When duplex printing on recommended paper, toner appears scattered and the print result is blurred.
If you cannot remove the obstruction, turn the printer off and contact your dealer or Brother Customer Service. Do not attempt to disassemble the printer. Make sure that the transfer roll cartridge and fuser unit are properly installed.
Make sure the envelopes are properly loaded into the multi purpose tray. See Printing on Envelopes on page 3-18. Set the printer driver for envelopes in the Paper/Output tab (in Windows Page Setup dialog box (with Macintosh See Printing on Envelopes on page 3-18.
Replace the paper. See Loading Paper on page 3-7. Replace the media with a size and type of media suitable for use with this printer. See Suitable and Unsuitable Paper Types on page 3-1 Push the paper tray completely back into the printer.
Others Problems Network Problems Symptom The IP address Is the printer set to acquire an IP address changes when through a DHCP server? turning on the printer Cannot use a web Is the printer off? browser to manage the printer.
Turn the printer off and remove the jammed paper or foreign object. When you cannot remove the obstruction, turn the printer off and contact your dealer or Brother Customer Service. Do not attempt to disassemble the printer. On the control panel, set the energy save mode time-out to one hour or more and leave the printer on.
Action: Turn OFF the Power Turn the printer off and turn it on again. When/if the same message re-appears after taking this action, write the error code displayed, turn the printer off, and contact your dealer or Brother Customer Service.
Action: Toner (C) Replace the cyan toner cartridge. See Replacing the Toner Cartridges (TN-12BK/Y/M/C) on page 7-1. There is no cyan toner cartridge inserted in the printer or the cartridge is improperly set. Reinsert Cyan Action: Toner (C) Grip the levers at each end of the cyan toner cartridge with your fingers, then push down firmly to rotate the levers forward to install the cartridge.
Action: Transfer Roll Replace the transfer roll cartridge. See Replacing the Transfer Roll Cartridge (TR-11CL) on page 7-11. The transfer roll cartridge is not inserted in the printer or the cartridge is set improperly. Reinsert Action: Transfer Roll Push the transfer roll cartridge all the way into the printer.
An illegal operation was performed on the control panel during printing. Operation Denied Wait until printing finishes. While Printing This is a warning message. Contact your dealer or Brother Customer Service. ServCallJ1 The front cover is open. Close Action: Front Cover Make sure that the front cover is properly closed.
This toner cartridge cannot be used. (ID error) ID error for (Y) Action: toner cart Remove the top cover, then fit the proper Brother toner cartridge. This toner cartridge cannot be used. (ID error) ID error for (M) Action: toner cart Remove the top cover, then fit the proper Brother toner cartridge.
Message A F/W (firmware) error has occurred when downloading. Erase Error Please Action: Press Set Press the Set button. A F/W (firmware) error has occurred when downloading. Write Error Please Action: Press Set Press the Set button. A F/W (firmware) error has occurred when downloading. Verify Error Action: Please Press Set...
The Alarm Lamp is Flashing When the alarm lamp is flashing, it indicates a problem that you cannot rectify yourself. Write down the message and error code displayed, turn the printer off and contact your dealer or Brother Customer Service.
If the printer stops receiving data half way through a print job, the printer will wait for a pre-determined time, during this wait, the control panel will display Data Wait. If you wish to, you can force the printer to print the data that it has already received. Refer to the following steps for more information.
Cleaning the Density Sensor When the printer's density sensor is dirty, follow the steps below to clean it. On the printer's right side, press the side of the power switch marked O to turn the printer off. Push up button A (1) and fully open the front cover (2).
Insert the pins at both ends of the transfer roll cartridge into the bearings inside the printer. To lock the transfer roll cartridge into the printer, push down on the tabs until you hear a click. 5 - 25 TROUBLESHOOTING...
Close the front cover. On the printer's right side, press the side of the power switch marked I to turn the printer on. TROUBLESHOOTING 5 - 26...
Turn the printer off immediately and contact your dealer or Brother Customer Service. Never touch an area indicated by a high-temperature warning label (on or near the fuser unit).
If smoke comes out of the printer when a paper jam occurs, do not open the printer covers. Turn the printer off, remove the power cord from the AC outlet/socket, and contact your dealer or Brother Customer Service for assistance.
Pull the jammed paper out of the multi-purpose tray. Push up button A (1) and fully open the front cover (2). Confirm that there are no scraps of paper remaining inside the printer. Close the front cover. 6 - 3 PAPER JAMS...
Slowly, completely remove the paper tray from the printer. Remove all the jammed and/or creased paper from the tray. If there is jammed paper remaining inside the printer, pull it out carefully to avoid tearing it. PAPER JAMS 6 - 4...
Close the front cover. Hold the paper tray with both hands, align it with the opening in the printer and gently push it back in the printer. Push the paper tray completely back into the printer.
Paper Jams Between the Print Head Cartridge and the Fuser Unit This section describes the procedures to remove paper jammed around the print head cartridge and in the fuser. Select the appropriate procedure according to the location of the jammed paper. Paper jams around the print head cartridge Follow the procedure below to remove the jammed paper.
Open the fuser unit levers and remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. Be sure to close the fuser unit levers after removing the jammed paper. Close the front cover.
Open the levers at the ends of the fuser unit and remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. During operation, the fuser unit (heater) becomes very hot. To prevent burns, do not touch it with your bare hands.
If paper longer than 355.6 mm (14 in.) jams in the printer, cut the paper as necessary and remove the paper from the location where it is jammed using the appropriate procedure. If the front cover is difficult to open, do not force it. Turn the printer off immediately and contact your dealer or Brother Customer Service.
Look for the jammed paper sequentially, starting with the lowest tray. Remove all the jammed and/or creased paper from the tray. If there is jammed paper inside the printer, pull it out carefully to avoid tearing it. PAPER JAMS 6 - 10...
Push up button A (1) and fully open the front cover (2). Confirm that there are no scraps of paper remaining inside the printer. Close the front cover. Close all open paper trays. 6 - 11 PAPER JAMS...
Replace xxxx Toner (x) message appears on the operation panel (xxxx is the toner cartridge color). Replace toner cartridge(s) as soon as the message prompting you to do so appears. The printer will stop operating if you do not replace the toner cartridge when required.
Replacing the Toner Cartridges Follow the procedure below to replace toner cartridges. Remove the top cover and place it on a flat surface. Grip the levers at the ends of the toner cartridge that you want to replace and pull them up. 7 - 2 ROUTINE MAINTENANCE AND CONSUMABLE REPLACEMENT...
Shake the toner cartridge 7 or 8 times as illustrated to distribute toner evenly. Align the toner cartridge with the corresponding insertion point in the printer and insert it as illustrated. 1. Toner seal - DO NOT REMOVE YET. ROUTINE MAINTENANCE AND CONSUMABLE REPLACEMENT 7 - 3...
In this case, perform step 7 again, or turn the printer off once and then on again. Replace the top cover. 7 - 4 ROUTINE MAINTENANCE AND CONSUMABLE REPLACEMENT...
To ensure good print quality, keep the print head cartridge level when handling it. Only use print head cartridges recommended by Brother. Using a print head cartridge that is not recommended may result in lower print quality and unsatisfactory printer performance.
Storage Precautions Do not unpack new print head cartridges until you are ready to install them. If a print head cartridge is unpacked, put it in its aluminum package for storage. Store print head cartridges away from direct sunlight under the following conditions: Ambient temperature range, 0 to 35 C.
Push the button as shown and open the paper outlet cover. Grip the handle on top of the print head cartridge and gently lift it out of the printer. Hold the print head cartridge by its handle to prevent it from falling.
If there is no circle on the end of the seal, you can not use this print head cartridge. Contact your dealer or Brother Customer Service for assistance. Remove the tape from the top of the cartridge (1), hold the protective cover on both sides and remove it from the print head cartridge (2).
With the flat part of the cartridge facing the back, align the orange rollers on both sides of the print head cartridge with the slots in front of the arrows on the printer, and gently lower the cartridge into the printer. 1. Protective sheet 2.
Close the front cover. 7 - 10 ROUTINE MAINTENANCE AND CONSUMABLE REPLACEMENT...
Replace Transfer Roll message appears on the operation panel. Replace the transfer roll cartridge as soon as the message prompting you to do so appears. The printer will stop operating if you do not replace the cartridge when required.
Push up button A (1) and fully open the front cover (2). Grip the orange tabs at both ends of the transfer roll (1) and gently lift it out of the printer (2). Lift the transfer roll carefully to prevent waste toner from spilling out.
Insert the pins at both ends of the transfer roll cartridge into the bearings inside the printer, and gently push the roll into the printer. To lock the transfer roll cartridge into the printer, push down on the tabs until you hear a click. Close the front cover.
To prevent electric shock, always turn the printer off and disconnect the power cord from the AC outlet/socket before cleaning the printer or performing maintenance. Turn the power switch off, unplug the AC power cord and allow the printer to cool for at least 30 minutes before replace the fuser unit.
Replacing the Fuser unit WARNING Turn the power switch off, unplug the AC power cord and allow the printer to cool for at least 30 minutes before replace the fuser unit. Follow the procedure below to replace the fuser unit.
Unpack a new fuser unit and lift the levers on both sides (1). Grip the lever and install the fuser unit into the printer gently placing pin into the guides. 7 - 16 ROUTINE MAINTENANCE AND CONSUMABLE REPLACEMENT...
Push down the levers on both sides of the fuser unit. Push and slide backward the switches on both sides of the fuser unit. Close the paper outlet cover. Close the front cover. ROUTINE MAINTENANCE AND CONSUMABLE REPLACEMENT 7 - 17...
Use this to find out which fonts are loaded into the printer. Print Log This is a report of the last 22 print jobs received by the printer. Use it to check whether the jobs were printed normally or not.
Confirming Printer Configuration and Network Settings Printing the printer configuration list allows you to check what options are installed on the printer and printer network settings. This section describes how to print the printer configuration list. For details about control panel operations, see Basic Menu Operation on page 4-4.
Use the control panel to print the print log. The print log is a report of the last 22 print jobs received by the printer. Use it to check whether the jobs were printed normally or not. When Auto Log Print in the 1:System menu is set to Yes, the print log is printed automatically every 22 print jobs (Default: No).
Confirming Printer Status from Your Computer This printer features a variety of network tools that enable you to check the status of the printer from your computer through the network. Using these tools saves you from having to leave your computer to check if the printer is working properly or not.
Cleaning the Printer We recommend that you clean the printer at least once a month to keep it in good working condition and to maintain print quality. Caution Turn the printer off and disconnect the power cord from the AC outlet/socket before cleaning the printer.
Caution To prevent injuries, this printer should be lifted by at least two people. To lift the printer, face the front of the printer and grip the recessed areas at the bottom left and right with both hands. Never try to lift the printer by gripping any other areas. Lifting the printer by gripping other areas can cause the printer to fall, resulting in injuries.
Never touch a power cord with wet hands. This constitutes an electric shock hazard. Caution When unplugging the printer, grasp the plug instead of the power cord. Forcibly pulling the power cord can damage it and cause fire or electric shocks.
Insert the cardboard spacers in the tray as illustrated. Hold the paper tray with both hands, align it with the opening in the printer and gently push it in to the printer. Push the paper tray completely back into the printer.
Push the button as shown and open the paper outlet cover. Grip the handle on top of the print head cartridge and gently lift it out of the printer. Do not touch the transfer roll (Black roller). Hold the print head cartridge by its handle to prevent the cartridge from falling.
To protect the printer from damage, pack it in a box before transporting it. After moving the printer to the new location, you need to re-adjust the color registration. For details about this operation, see Adjusting Color Registration on page 1-1.
Storing the Printer Follow the procedure below when you do not need to use the printer for a long period. On the printer's right side, press the side of the power switch marked O to turn the printer off. Disconnect the power cord, interface cable, and any other cables.
Appendixes Introduction to the Optional and Consumable Items The following options are available for this printer. To order any of these options, contact your dealer. Options Hard Disk (HD-41CL) The optional hard disk enables high-speed sorting, when you print multiple copies of a document.
Consumable Items Toner Cartridges (TN-12BK/TN12-Y/TN12-M/TN12-C) The printer uses four toner cartridge0s: black, yellow, magenta, and cyan. For the installation procedure, refer to see Replacing the Toner Cartridges (TN-12BK/Y/M/C) on page 7-1. Print Head Cartridge (PH-12CL) Consists of the light-sensitive drum, the developer and the transfer roll.
Getting Product Support Information Access our user support web site for the latest drivers and information about your printer. URL: http://solutions.brother.com A - 3 APPENDIXES...
2 Tray Module (trays 2, 3) 500 sheets* × 2 (*) 350 A5 sheets 100 sheets 250 sheets (All sheets suitable for use with the printer.) Standard: 64 MB (expandable to 320 MB) Option: 64, 128, or 256 MB (1 memory expansion slot available) (17 to 28 lb))
Fonts (*2) European (80 fonts) PDL (Emulation) Operating Systems Supported by the Printer Driver Interface Noise Level Power Supply Power Consumption Weight/Dimensions A - 5 APPENDIXES Albertus Medium/ Albertus Extra Bold Antique Olive/ Antique Olive It/Antique Olive Bd Arial/ Arial It/ Arial Bd/ Arial Bd It...
Indicates the maximum speeds for the A4 and Letter sizes fed lengthwise (portrait). During long print runs, printing may be cancelled in order to allow the printer to clean the interior of the developing unit. During cleaning, Please Wait... is displayed on the operation panel.
NetWare Specifications Network Operating Systems Frame Type Print Protocols Management Protocols AppleTalk Specifications Supported Operating Systems Frame Type Printer Type A - 7 APPENDIXES Ethernet Ver.2.0 IEEE 802.3 TCP/IP, NetBIOS, IPX/SPX (NetWare), AppleTalk 10/100Base TX Ethernet ® ® Windows 95, Windows 98, Windows ®...
Printable Area When using A4, 8.5" × 14" (Legal) or smaller. “Printable area" refers to the area on a page where printing is possible. "Non-printable area" refers to the area (the edges) on the page where printing is not possible. 1.
Life Span of Consumable Items Life span of consumables (in printable pages) Consumable Black toner cartridge Yellow toner cartridge Magenta toner cartridge Cyan toner cartridge Print Head Cartridge Transfer roll cartridge (includes waste toner collection box) Fuser unit (*) The number of printable pages corresponds to the printing conditions in the table below. The actual number of printable pages depends on the content of printed material, the paper size, and the operating environment.
Turn the printer off, and then unplug the power cord from the AC power outlet/socket. Caution Before installing the optional accessories, turn the printer off and remove the power plug from the outlet/socket. Installing optional accessories without turning the printer off could result in an electric shock.
INDEX Numerics 1 Tray Module ... A-1 2 Tray Module ... 6-10 A5 spacer ...3-13 Adobe Illustrator ...5-8 Alarm indicator ...4-1 Alarm lamp ...5-22 Auto Continue ...4-8 Auto Log Print ...4-7 Auto PHD align ...4-10 Automatic Duplex Printing ...3-4 Button A ...2-1 Button B ...2-1 Buttons ...4-3 Cancel Printing ...2-13...
Power Save Time ...4-6 Power Switch ...2-1 Print Head Cartridge ... 2-3 Print Quality ...5-6 Printable Area ... A-8 Printer Driver for Macintosh® ...2-10 Printer Driver for Windows® ...2-6 Printer Settings ...4-12 Protocol ...1-8 PS Error Report ...4-8 PS Job Time-out ...4-8 Ready indicator ...4-1...