Appendix C Customer Communication - National Instruments PC/104-GPIB Getting Started

Customer Communication
For your convenience, this appendix contains forms to help you gather the information necessary to
help us solve technical problems you might have as well as a form you can use to comment on the
product documentation. Filling out a copy of the Technical Support Form before contacting
National Instruments helps us help you better and faster.
National Instruments provides comprehensive technical assistance around the world. In the U.S. and
Canada, applications engineers are available Monday through Friday from 8:00 a.m. to 6:00 p.m.
(central time). In other countries, contact the nearest branch office. You may fax questions to us at
any time.
Electronic Services
Bulletin Board Support
National Instruments has BBS and FTP sites dedicated for 24-hour support with a collection of
files and documents to answer most common customer questions. From these sites, you can also
download the latest instrument drivers, updates, and example programs. For recorded instructions on
how to use the bulletin board and FTP services and for BBS automated information, call
(512) 795-6990. You can access these services at:
United States: (512) 794-5422
Up to 14,400 baud, 8 data bits, 1 stop bit, no parity
United Kingdom: 01635 551422
Up to 9,600 baud, 8 data bits, 1 stop bit, no parity
France: 01 48 65 15 59
Up to 9,600 baud, 8 data bits, 1 stop bit, no parity
FTP Support
To access our FTP site, log on to our Internet host,
your Internet address, such as
documents are located in the
© National Instruments Corporation
joesmith@anywhere.com
directories.
/support
C-1
, as
ftp.natinst.com
, as your password. The support files and
Appendix
C
and use
anonymous
PC/104-GPIB for Windows NT