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Problem
Failure to supply (the machine
is switched on, yet it supplies no
coffee or water).
Water leaks in the coffee
machine.
22
TROUBLESHOOTING
Possible causes
» No water in the tank.
» Tank not inserted correctly.
» Capsule loading lever lifted or
not lowered correctly.
» No water flow in the hydraulic
circuit (no activation).
» Capsule not compatible.
» Presence of limescale.
» Tank damaged.
» Used capsule drawer filled.
» Capsule stuck.
» Capsule not compatible.
Solution
» Top the tank up with drinking
fresh water, then check for
correct supplying.
» Correctly fit the tank in, then
check for correct supplying.
» Lower the capsule loading lever
up to the stop, then check for
correct supplying.
» Disconnect the power cord,
wait 10 seconds, then connect
the power cord again.
Switch the machine on and wait
for the heating cycle to be over.
Check for correct supplying
(the machine will automatically
make attempts at filling the
hydraulic circuit).
» Try again by using another
capsule from a different
package.
» Carry out the descaling
procedure by means of the
Lavazza descaling product.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE
» Check for leaks in the tank, by
keeping it separate from the
machine.
» Empty the used capsule drawer.
» Open and close the lever to
drop the capsule. Remove and
empty the capsule collection
tray.
» Use suitable capsules
(i.e. Lavazza Blue or Expert
capsules) or any other
compatible capsule.
IF THE PROBLEM CANNOT
BE SOLVED, CONTACT
THE LAVAZZA CUSTOMER
SERVICE
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Do you have a question about the CLASSY PLUS and is the answer not in the manual?
Questions and answers
The orange light for water tank removed is on but the water tank is in place. When I turn on and off it is not on but when I try and brew the light comes back on and will not brew.
The orange light for the water tank on the LAVAZZA CLASSY PLUS may be on even when the water tank is in place due to the following reasons:
1. No water in the tank – Ensure the tank is filled with fresh drinking water.
2. Tank not inserted correctly – Remove and correctly reinsert the water tank.
3. No water flow in the hydraulic circuit – Disconnect the power cord, wait 10 seconds, reconnect it, and turn the machine on. Wait for the heating cycle to complete, as the machine will automatically attempt to fill the hydraulic circuit.
If the issue persists, contact Lavazza Customer Service.
This answer is automatically generated