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Related Manuals for Brother 565
Summary of Contents for Brother 565
- Page 1 FAX-565 ® version A...
- Page 2 Register your product on-line at By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■...
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Page 3: Brother Numbers
■ will help us notify you of enhancements to your product and special offers. Please complete and fax the Brother Warranty Registration and Test Sheet, or for your convenience and most efficient way to register your new product, register on-line at www.registermybrother.com... -
Page 4: Ordering Accessories And Supplies
Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. - Page 5 (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this User’s Guide has been compiled and published, covering the latest product descriptions and specifications. The contents of this User’s Guide and the specifications of this product are subject to change without notice.
- Page 6 (collectively referred to in this warranty as "this Product"). • If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to...
- Page 7 AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. • This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.
- Page 8 Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of...
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Page 9: Safety Precautions
Safety precautions To use the fax machine safely Save these instructions for later reference. WARNING There are high voltage electrodes inside the fax machine. Before you clean the fax machine or clear a paper jam, make sure you have unplugged the power cord from the power outlet. -
Page 10: Choosing A Location
There may be a remote risk of electric shock from lightning. Choosing a location Place the fax machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the fax machine near a telephone jack and a standard, grounded power outlet. -
Page 11: Quick Reference Guide
Quick Reference Guide Sending faxes Automatic transmission Insert the original face down in the ADF (up to 10 pages). Enter the fax number you want to call. Fax Start Press Receiving faxes Select Receive Mode Receive Mode Press FAX ONLY , FAX/TEL , TAD:ANSWER MACH. - Page 12 Enter the number of copies you , then want (up to 99). Menu/Set Press Press and then press Brother fax back system: In USA: 1-800-521-2846 Brother Global Web Site: http://www.brother.com Frequently Asked Questions (FAQs) and Product Support http://www.brother.com Brother Accessories & Supplies:...
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Page 13: Table Of Contents
Two-Line phone system ...1-12 Converting telephone wall outlets...1-12 Installing fax machine, external two-line TAD and Multi-Line Connections (PBX) ...1-14 If you are Installing the Fax machine to Work Custom features on your phone line ...1-14 Paper ...2-1 About paper ...2-1 Handling and using plain paper ...2-1... - Page 14 On-Screen Programming ...3-1 User-friendly programming ...3-1 Menu table ...3-1 Memory Storage...3-1 Navigation keys...3-2 Initial Setup ...4-1 Getting started ...4-1 Setting the Date and Time ...4-1 Setting the Station ID ...4-2 Entering text ...4-2 Inserting spaces ...4-3 Making corrections ...4-3 Repeating letters ...4-3 Special characters and symbols ...4-3 Setting the Beeper Volume ...4-3 Setting the Speaker Volume ...4-4...
- Page 15 What does your telephone company’s ‘Distinctive Ring’ do?...5-8 What does Brother’s ‘Distinctive Ring’ do?...5-8 Do you have Voice Mail?...5-8 Before you choose the ring pattern to register ...5-9 Registering the Distinctive Ring pattern ...5-10 Very important ...5-10 Turning off the Distinctive Ring...5-10 Caller ID ...5-11...
- Page 16 Customizing the Transmission Verification Report ...9-1 Setting the Journal Period...9-1 Printing reports...9-2 To print a report...9-2 Making copies ...10-1 Using the fax machine as a copier...10-1 Copy operations...10-1 Making a single copy...10-1 Copy options: Single or Multiple copies, Sort/Stack, Reduce/Enlarge...10-2...
- Page 17 Printer Jam or Paper Jam ...12-2 Original Jam ...12-2 Paper Jam ...12-2 If you are having difficulty with the fax machine...12-4 How to improve print quality ...12-6 Cleaning the print head ...12-6 Clean the print head when you want to improve the print quality and also as part of your routine maintenance.
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Page 18: Introduction
Introduction Using this Guide Thank you for buying a Brother fax machine. This fax machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of the fax machine by taking a few minutes to read this Guide. -
Page 19: Fax Test Sheet And Product Registration (Usa Only)
Fax Test Sheet and Product Registration (USA only) After setting your Station ID, please fill in the Test Sheet included with the fax machine and fax it to Brother’s Automated Fax Response System as your first transmission. This will check that your fax machine is working properly. -
Page 20: Part Names
Description To connect the machine and the telephone handset. You can call someone by using this. Connect the fax machine to a telephone wall jack. Support paper here. Load paper here. Press and slide it to fit the original width. -
Page 21: Control Panel Overview
Control panel overview LCD (Liquid Crystal Display) Displays messages to help you set up and operate your machine. Search/Speed Dial Lets you dial stored phone and fax numbers by pressing # and a two-digit number. Also, lets you look up numbers stored in the dialing memory. - Page 22 One-Touch Dial Keys These four keys give you instant access to previously stored phone and fax numbers. Navigation Keys: Menu/Set Lets you access the menu and programming mode and stores your settings in your machine. Press to scroll forward or backward to set a menu selection.
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Page 23: About Fax Machines
Voice Mail will stop the fax machine from receiving faxes. If you set Voice Mail and the Brother machine to answer after the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the fax machine can pass the call back to the other after the call has been answered. -
Page 24: Fax Tones And Handshake
A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVE . If the fax machine is set to the FAX ONLY mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, the fax machine will continue to send the “chirps”... -
Page 25: Connections
Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the back side of the fax machine. Whenever this external phone (or TAD) is in use, the screen displays EXT. -
Page 26: Connecting An External Telephone Answering Device (Tad)
If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of the fax machine. If your TAD is plugged into a wall jack, both your fax machine and the TAD will try to control the phone line. -
Page 27: Connections
Distinctive Ring service). Connections The external TAD must be plugged into the back side of the fax machine, into the jack labeled EXT. The fax machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). -
Page 28: Recording Outgoing Message (Ogm) On An External Tad
OGM to include it. When you leave your fax machine set in TAD mode, all calls will be answered by the externally connected telephone answering device. Fax calls will be received automatically if they come from a machine that sends standard Calling tones (CNG). -
Page 29: Special Line Considerations
RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If the fax machine is on Line 1, plug the fax machine into L1 of the triplex adapter. If the fax machine is on Line 2, plug it into L2 of the triple adapter. -
Page 30: Installing Fax Machine, External Two-Line Tad And Two-Line Telephone
TAD. The most common connection is to put the fax machine on Line 2, which is explained in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. -
Page 31: Multi-Line Connections (Pbx)
It is advisable to have a separate line for the fax machine. You can then leave the fax machine in FAX ONLY mode to receive faxes any time of day or night. -
Page 32: Paper
23.4 lb Paper specifications for the paper tray Weight Thickness The fax machine can only scan an image 8.2 in. (208 mm) wide, regardless of how wide the paper is. Do not use paper: ■ that are extremely shiny or highly textured ■... -
Page 33: How To Load Paper
How to load paper To load paper Fan the stack of paper well to avoid paper jams and mis-feeds. Gently insert the paper. The side to be printed on must be face down. 2 - 2 PAPER Tap the stack of paper so the edges are even. -
Page 34: On-Screen Programming
Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program the fax machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options. -
Page 35: Navigation Keys
Navigation keys You can access the menu mode by pressing When you enter the menu, the LCD scrolls. Press for Initial Setup menu —OR— Press for Setup Receive menu —OR— Press for Setup Send menu —OR— Press for Cancel Job menu —OR—... - Page 36 PULSE Allows you to change the ENGLISH LCD Language to French. FRENCH Sets the number of rings before your fax machine answers in FAX/TEL or FAX ONLY mode. Sets the time for “F/T pseudo-ring” in FAX/TEL (F/T) Mode. Receive fax messages...
- Page 37 Reduces size of image. AUTO 100% Selects size of paper for LETTER fax receiving LEGAL — Sets up your fax machine to poll another fax machine. Automatically sends a NEXT FAX ONLY programmable cover page or prints a sample coverpage.
- Page 38 * The factory setting (option) is shown in bold. Menu/Set to accept Stop to Exit Options Descriptions — Set your fax machine to send your documents later. Set up your fax machine with a document to be retrieved by another fax machine. You can send faxes from NEXT FAX ONLY memory.
- Page 39 Set code for retrieving faxes. — Print incoming faxes stored in the memory. Use with phone company Distinctive Ring service to register the ring pattern with your fax machine. — Register your AREA CODE to dial from the Caller ID log. Page 5-11...
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Page 40: Initial Setup
Setting the Date and Time The fax machine displays the date and time, and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. -
Page 41: Setting The Station Id
Entering text When you are setting certain menu selections, such as the Station ID, you may need to type text into the fax machine. Most number keys have three or four letters printed below them. The keys for used for special characters. -
Page 42: Inserting Spaces
You can change the beeper volume. The default (original) setting is LOW . When the beeper is on, the fax machine beeps every time you press a key or make a mistake and when a fax is being sent or received. -
Page 43: Setting The Speaker Volume
Setting the Speaker Volume You can adjust the speaker volume. Press then press setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again. Choosing the Handset Volume (For Volume Amplify) Before you begin to use your machine, you must decide if you need to set the handset volume to VOL AMPLIFY: ON? for a user who is hearing-impaired. -
Page 44: Setting Volume Amplify
Setting Volume Amplify Please carefully read Choosing the Handset Volume (For Volume Amplify), page 4-4 before you do the following steps: Menu/Set Press Press VOL AMPLIFY:OFF? if none of the users are hearing-impaired and go to Step 4. —OR— If some or all of the users are hearing-impaired, select VOL AMPLIFY:ON? . -
Page 45: Setting Tone And Pulse Dialing Mode (Canada Only)
Setting Tone and Pulse dialing mode (Canada Only) Menu/Set Press Press to select PULSE (or TONE ). Menu/Set Press Stop/Exit Press Setting up your area code (USA only) If you must dial the area code to call within your area code, do not enter this setting. Menu/Set Press Use the dial pad to enter your area code,... -
Page 46: Setup Receive
Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for the fax machine. You can choose the mode that best suits your needs. How it works The fax machine FAX ONLY automatically answers (automatic receive) every call as a fax. -
Page 47: To Select Or Change Your Receive Mode
Setting the Ring Delay The Ring Delay sets the number of times the fax machine rings before it answers in FAX ONLY or FAX/TEL mode. If you have extension phones on the same line as the fax machine or subscribe to the telephone company’s Distinctive Ring service, keep... -
Page 48: Setting The F/T Ring Time (Fax/Tel Mode Only)
(See Operation from extension telephones on page 5-5.) If this feature is set to ON , but the fax machine doesn’t connect a fax call when you lift a phone handset, press the Fax Receive code... -
Page 49: Printing A Reduced Incoming Fax
Printing a reduced incoming fax If you choose AUTO , the fax machine automatically reduces an incoming fax to fit on one page of letter or legal size paper, regardless of the paper size of the original. The fax machine calculates the reduction ratio by using the page size of the original... -
Page 50: Receiving A Fax At The End Of A Conversation
If you’re at an extension or external phone, you’ll need to lift the handset during the F/T Ring Time and then press line, or if someone wants to send you a fax, send the call back to the fax machine by pressing... -
Page 51: Using A Cordless External Handset
Ring Delay. If you let the fax machine answer first, you will have to answer using the cordless and then go to the fax machine so you can press to the cordless handset. -
Page 52: Polling
Everyone who is involved in Polling needs to set up their fax machines for Polling. When someone polls the fax machine to receive a fax, they pay for the call. If you poll someone’s fax machine to receive a fax, you pay for the call. -
Page 53: Telephone Services
Please call your telephone company for availability and rates. What does Brother’s ‘Distinctive Ring’ do? The Brother fax machine has a Distinctive Ring feature that allows you to use the fax machine to take full advantage of the telephone company’s Distinctive Ring service. -
Page 54: Before You Choose The Ring Pattern To Register
Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the fax machine. Some ring patterns cannot be registered. The ring patterns below are supported by the Brother fax machine. Register the one your telephone company gives you. -
Page 55: Registering The Distinctive Ring Pattern
Registering the Distinctive Ring pattern Very important After you have set the Distinctive Ring feature to ON , the receive mode is set to MANUAL automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, MANUAL mode means you must answer all the calls yourself. -
Page 56: Caller Id
Caller ID The Caller ID feature of your machine lets you use the Caller ID subscriber service offered by many local telephone companies. After at least two rings, the LCD shows the telephone number of your caller (or up to 16 characters of the name, if available). Once you pick up the handset the Caller ID information disappears from the LCD, but the call information remains stored in the Caller ID memory. -
Page 57: Returning A Call From The Log
Returning a call from the Log You can scroll through the Caller ID Log and select a call to return automatically. (See page 5-11.) (For USA Only) You must set up your AREA CODE in advance. (See Setting up your area code (USA only) on page 4-6.) Hold/Caller ID Press Press... -
Page 58: Call Waiting/Caller Id
Press to select the type of number, and then press a fax number a telephone (voice) number both a fax and telephone number FAX/TEL a number (usually an access code) for chain dialing. CHAIN Return to Step 2 to store another quick-dial number. —OR—... -
Page 59: Setup Send
Setup Send How to dial There are four ways to dial. Manual dialing Press all of the digits of the phone or fax number. One-Touch dialing Press the One-Touch key of the location you want to call. Speed-dialing Search/Speed Dial Press (See Storing Speed-Dial numbers on page 7-2.) Search... -
Page 60: How To Fax
Press The ADF can hold up to 10 pages, feeding each one individually through the fax machine. Use standard 17 lb-23.4 lb (64 g/m the ADF; if you are using heavier paper, feed each sheet individually to prevent paper jams. -
Page 61: Out Of Memory Message
Out of memory message If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel the scan. If you get an OUT OF MEMORY message while scanning a subsequent page, you will have the option to press the pages scanned so far, or to press Manual transmission Manual transmission lets you hear the dialing, ringing and fax-receiving tones while... -
Page 62: Basic Sending Operations
Step 4. Enter a fax number. Fax Start Press to send the fax. The fax machine starts scanning the first page. 3.CONTRAST ACCEPTED OTHER SETTINGS? 1.YES 2.NO SETUP SEND 6 - 4... -
Page 63: Fax Resolution
Fax resolution When you have an original in the ADF you can use the the setting temporarily (for this fax only). Press LCD shows the setting you want. STANDARD FINE S. FINE PHOTO Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you are sending. -
Page 64: Manual And Automatic Fax Redial
Canceling a job while scanning, dialing and sending the original You can cancel a job while you are scanning it into memory by pressing You can also cancel a job while the fax machine is dialing or sending the original by Stop/Exit pressing Canceling a scheduled job You can cancel a fax job that is waiting in memory. -
Page 65: Advanced Sending Operations
Advanced sending operations Electronic Cover Page The cover page is sent to the receiving party’s machine. Your cover page includes the name stored in the One-Touch or Speed-Dial memory, if you have used a quick-dial number to make the call. The cover page indicates the fax is from your Station ID, and the number of pages you are sending. -
Page 66: Always Send Cover Page
Press if you want to select additional settings. The display returns to the Setup Send menu. —OR— Press if you are finished choosing settings, and go to Step 10. Enter the fax number you are calling and then press Always send Cover Page Make sure Station ID is set up. -
Page 67: Using A Printed Cover Page
Using a printed Cover Page If you prefer using a printed cover page that you can write on, you can print the sample page and attach it to your fax. Menu/Set Press Press to select PRINT SAMPLE , Menu/Set and press Composing your own comments Menu/Set Press... -
Page 68: Broadcasting
Group number you have stored. Fax Start Press . The fax machine stores the document in memory, and then transmits it to all the numbers you entered. If the line is busy, your machine will redial. Stop/Exit Press during transmission to cancel the current fax Broadcast. -
Page 69: Call Reservation
You can send a fax and let the other party know that you want to speak to him after the fax transmission is completed. The other fax machine will ring as if it were receiving a telephone call; if the other party picks up the handset, your machine will ring. -
Page 70: Delayed Fax
Setting up Polled Transmit Polled Transmit is when you set up the fax machine to wait with an original so another fax machine can retrieve it. Insert the original face down in the ADF. -
Page 71: Memory Transmission
. The LCD displays POLLED WAITING . Memory Transmission This feature allows the fax machine to scan a fax into its memory and send it as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your document. -
Page 72: Interrupting Delayed Fax And Polled Transmit Jobs
Interrupting Delayed Fax and Polled Transmit jobs You can send a fax or make a copy now, even if you have your machine set to send a fax later, or if you have it set to be polled. However, you cannot use automatic redial or the Menu mode. -
Page 73: Quick-Dial Numbers And Dialing Options
The screen displays the location you selected. (USA Only) One-Touch key 1 has been programmed for the Brother fax back system. You can change it if you want to. Enter a number (up to 20 digits). -
Page 74: Storing Speed-Dial Numbers
Press to select the type of number and press a fax only number a telephone (voice) number both a fax and telephone (voice) number FAX/TEL a number (usually an access code) for chain dialing. CHAIN Return to Step 2 to store another One-Touch number. —OR—... -
Page 75: Changing One-Touch And Speed-Dial Numbers
Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number is already stored, the LCD will show the name stored there (or number) and will ask you to do one of the following: Press to change the stored number. -
Page 76: Setting Up Groups For Broadcasting
Setting up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One-Touch key (Broadcasting). First, you’ll need to store each fax number as a One-Touch or Speed-Dial number. Then, you can combine them into a Group. Each Group uses up a One-Touch key. -
Page 77: Dialing Options
Dialing options You can use the fax machine to make voice telephone calls by dialing manually or by using Search, One-Touch or Speed-Dial memory. You can use the handset to make and receive calls. When you dial a quick-dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored. -
Page 78: Speed-Dialing
If you are sending a fax, press number. If you picked up the handset or pressed when the receiving fax machine answers with fax tones. Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. -
Page 79: Pause
Press Hold/Caller ID to put a call on Hold. You can replace the handset without disconnecting the call. Pick up the fax machine handset to release the call from Hold. Picking up an extension handset will not release the call from Hold. -
Page 80: Remote Fax Options
Followed by Menu/Set Press Do not include the area code if it is the same as that of the fax machine. 1 8 0 0 5 5 5 1 2 3 4 # # For example, press 1.FAX FWD/PAGING... -
Page 81: Setting Fax Storage
(See Printing a fax from the memory on page 5-6.) Backup Print If you’ve set FAX STORAGE to ON , the fax machine automatically prints faxes as they are received into the memory. This is a safety feature in case the power goes off so you won’t lose your messages. -
Page 82: Setting Your Remote Access Code
The fax machine gives two short beeps, which tells you to enter a command. The fax machine will hang up if you wait longer than 30 seconds to enter a command. The fax machine will beep three times, if you enter an invalid command. -
Page 83: Remote Commands
Remote commands Follow the commands below to access features when you are away from the fax machine. When you call the fax machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. -
Page 84: Retrieving Fax Messages
(up to 20 digits). You cannot use store a pause. Hang up after you hear the fax machine beep. The fax machine will call the other machine, which will then print your fax messages. Changing your Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using Touch Tone. -
Page 85: Printing Reports
Setting the Journal Period You can set the fax machine to print Fax Journal at specific intervals (every 30 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the journal period to OFF , you can print the report by following the Steps on the next page. -
Page 86: Printing Reports
If you select 6, 12, 24 hours, 2 or 7 days, the fax machine will print the report at the selected time and then erase all jobs from its memory. If the fax machine’s memory becomes full with 30 jobs before the time you selected has passed, the fax machine will print the Journal Period early and then erase all jobs from memory. -
Page 87: Making Copies
Making copies Using the fax machine as a copier You can use this fax machine as a copier. Always make sure you have paper in the paper tray before making copies. Copy Key Incoming faxes cannot be received on paper or into the memory while the fax machine is copying. -
Page 88: Copy Options: Single Or Multiple Copies, Sort/Stack, Reduce/Enlarge
Copy options: Single or Multiple copies, Sort/Stack, Reduce/Enlarge You can choose additional copy options. First, you can select the number of copies. Next, you can choose whether multiple copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). Finally, you can choose an enlargement or reduction ratio. -
Page 89: Important Information
Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing-aid compatible. When programming emergency numbers or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. -
Page 90: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)
If you are not able to solve a problem with the fax machine, call Brother Customer Service. (See Brother numbers on page i.) -
Page 91: Important
■ Call the dealer or an experienced radio/TV technician for help. Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003. -
Page 92: Important Safety Instructions
Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes (USA only). Do not place anything in front of the fax machine that will block received faxes. Do not place anything in the path of received faxes. -
Page 93: Trademarks
To protect your product against power surges, we recommend the use of a power protection device (Surge Protector). Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. © Copyright 2003 Brother Industries, Ltd. All rights reserved. -
Page 94: Troubleshooting And Routine Maintenance
Troubleshooting and routine maintenance Troubleshooting For technical help, you must call the country where you bought the fax machine. Calls must be made from within that country. Error messages As with any sophisticated office product, errors may occur. If this happens, the fax machine identifies the problem and displays an error message. -
Page 95: Printer Jam Or Paper Jam
Remove any paper that is not jammed from the ADF. Open the top cover by lifting the lever on the right side of the top cover. Pull the original toward the front of your fax machine. Close the top cover. - Page 96 Open the top cover by lifting the lever on the right side of the top cover. Top Cover Pull the jammed printout gently from the paper tray toward the front of your fax machine. If the printout is jammed, then pull it toward the front of your fax machine.
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Page 97: If You Are Having Difficulty With The Fax Machine
12 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE SUGGESTIONS If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). - Page 98 Handling Incoming Calls Double-ring in FAX/TEL mode The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone, and then press the fax machine’s Telephone Answer Code (default setting is #51).
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Page 99: How To Improve Print Quality
How to improve print quality Cleaning the print head Clean the print head when you want to improve the print quality and also as part of your routine maintenance. Unplug the power cord for safety. Open the top cover by lifting the lever on the right side of the top cover. WARNING After you have just used the machine, some internal parts of the machine are extremely HOT! So please be careful. - Page 100 To clean your machine’s print head, wipe the print head with a lint-free cloth that is dry or lightly moistened with isopropyl alcohol. Wait until the alcohol on the print head is totally dried. Install the printing cartridge. (See Changing the ribbon on page 12-10.) Close the top cover.
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Page 101: Packing And Shipping The Fax Machine
Remove the paper wire extension, telephone line cord, print cartridge and handset, and pack them. If you are returning the fax machine to Brother as part of the Brother Exchange Service, pack only the fax machine. Keep all separate parts to use with your “Exchange”... -
Page 102: Routine Maintenance
Open the top cover by lifting the lever on the right side of the top cover. Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not to drop anything into your fax machine. Glass Strip Close the top cover. -
Page 103: Changing The Ribbon
Changing the ribbon Open the top cover by lifting the lever on the right side of the top cover. Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration. Remove the print cartridge containing the used ribbon and set it upside–down with the blue gear in the upper left corner. - Page 104 Take the used ribbon out of the cartridge: 1 Snap out the upper white spool and slide the roll off the blue gear. (Do not remove the blue gear) 2 Lift out the lower roll. Blue Gear White Gear Slide the white elastic off the new refill rolls and set them down with the full roll in the lower position.
- Page 105 Install the new ribbon in the cartridge: 1 Insert the lower roll into the cartridge holders. 2 Slip the upper left cardboard core onto the blue gear of the cartridge and insert the upper roll into the cartridge holders. Blue Gear Turn the upper right white spool clockwise to tighten the ribbon, as shown.
- Page 106 Turn the cartridge over and re-install it in your machine: Insert the recessed first and place the cartridge into its four holders. Press down on both sides of the top cover to close it securely. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 13...
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Page 107: Glossary
Delayed Fax Sends your fax at a later time that day. Distinctive Ring A service purchased from the Telephone Company that provides another phone number on an existing phone line. The Brother fax machine uses the new number to simulate a dedicated fax line. - Page 108 EXT jack of the fax machine. F/T Ring Time The length of time that the Brother machine rings (when the receive mode setting is FAX/TEL) to notify you to pick up a voice call that it answered.
- Page 109 Resolution The number of vertical and horizontal lines per inch. See: Standard, Fine, Super Fine and Photo. Ring Delay The number of rings before the fax machine answers in FAX ONLY and FAX/TEL modes. Search An electronic, alphabetical listing of stored One-Touch, Speed-Dial and Group numbers.
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Page 110: Specifications
Specifications General Type Memory Capacity Paper Tray Printer Type (Liquid Crystal Display) Operating Environment Best Print Quality Power Source Power Consumption Dimensions Weight Copy Enlarge/Reduce Desktop facsimile transceiver 512 KB 17 lb: Up to 50 pages 23.4 lb: Up to 30 pages Line Thermal with Ribbon 16 characters x 1 Line 50-95 °F (10-35 °C) -
Page 111: Fax
Compatibility Coding System Modem Speed Original Size Paper Size Automatic Document Feeder (ADF) Gray Scale Polling Types Contrast Control Resolution One-Touch Dial Speed-Dial Groups Broadcasting Automatic Redial Auto Answer Speaker Type Communication Source Memory Transmission Out of Paper Reception Refill Ribbon Rolls * “Pages”... -
Page 112: Index
... 6-2 Broadcasting ... 6-10 setting up Groups ... 7-4 Brother accessories and supplies ... ii Brother numbers ...i Customer Service ...i fax back system ... ii frequently asked questions (FAQs) ..i product support ...i Test Sheet, sending ... 1-2 Warranties ... - Page 113 Fax Forwarding ... 8-1 changing remotely ... 8-4, 8-5 programming a number ... 8-1 Fax Journal ... 9-2 Fax Receive Code ... 5-5, 5-6 Fax Storage ... 8-2 Backup Print ... 8-2 Fax Forwarding/Paging ... 8-1 printing from memory ... 5-6 turning on ...
- Page 114 Paging ... 8-1 programming your pager number ... 8-1 Paper ... 2-1 capacity ... 2-1 size ... 5-4 Phone line connections ... 1-10 difficulties ... 12-4 multi-line (PBX) ... 1-14 roll-over lines ... 1-12 two-line phone system ... 1-12 Polling ... 5-7 Polling Receive ...
- Page 115 User Settings List ... 9-2 Volume, setting beeper ... 4-3 handset ... 4-4, 4-5 ring ... 4-5 speaker ... 4-4 Warranties ... iii Canada ...vi Notice-Disclaimer ... iii USA ...iv World Wide Web ...i I - 4 INDEX...
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Page 116: Remote Retrieval Access Card
Remote Retrieval Access Card If you plan to receive fax messages while away from the fax machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. - Page 117 Fold Fold R - 2...
- Page 118 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
- Page 119 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 http://www.brother.com ®...