Johnson Controls Tyco WS900 UL Reference Manual
Johnson Controls Tyco WS900 UL Reference Manual

Johnson Controls Tyco WS900 UL Reference Manual

Iotega wireless security and automation system

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iotega Wireless Security and Automation System
WARNING: This manual contains information on limitations regarding product use and function and information on the lim-
itations as to liability of the manufacturer. The entire manual should be carefully read.
V1.2 Reference Manual
Models:
UL
WS900
/WS901

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Table of Contents
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Summary of Contents for Johnson Controls Tyco WS900 UL

  • Page 1 iotega Wireless Security and Automation System V1.2 Reference Manual Models: WS900 /WS901 WARNING: This manual contains information on limitations regarding product use and function and information on the lim- itations as to liability of the manufacturer. The entire manual should be carefully read.
  • Page 2: Table Of Contents

    Table of Contents Section 1: Introduction 1.1 About the System 1.1.1 Available Models 1.2 Compatible Devices List 1.3 Specifications Section 2: Installation 2.1 Alarm Controller Installation 2.2 Controls and Indicators 2.3 Enrolling Wireless PowerG Security Devices Section 3: Operation 3.1 Using the Integrated Keypad 3.1.1 Key Functions 3.1.2 Emergency Keys 3.1.3 WPS Mode ([*][8])
  • Page 3 5.3 Network Troubleshooting Appendix 1: Guidelines for Locating Smoke Detectors and CO Detectors Appendix 2: Reporting Codes Appendix 3: Regulatory Information 5.4 SIA False Alarm Reduction Installations: Quick Reference - 3 -...
  • Page 4 iotega Wireless Security and Automation System performance, troubleshoot customer issues, and improve user Safety Instructions for Skilled Persons experience. You have the right to access, correct and request removal of your personal data by contacting info@tyco- Follow all warnings and Instructions specified within this doc- securityproducts.com and the right to lodge a complaint with a ument and/or on the equipment.
  • Page 5: Section 1: Introduction

    Section 1: Introduction Section 1: Introduction 1.1 About the System The iotega is an easy to use, wireless security and home automation panel. iotega supports a range of wireless devices via PowerG or Z-Wave. Installers set up and configure the panel through a smartphone app or cloud-based portal. End users also interact with the iotega using an intuitive smartphone app, web portal or optional wirefree and touchscreen keypads.
  • Page 6 Section 1: Introduction Product Type Model Wireless PIR + camera motion detector PGx934(P) Wireless Outdoor PG PIR + camera motion detector PGx944 Wireless curtain motion detector PGx924 Wireless dual tech motion detector PGx984(P) Wireless mirror motion detector PGx974(P) Wireless outdoor motion detector PGx994 Wireless glass break detector PGx912, PGx922...
  • Page 7: Specifications

    Section 1: Introduction 1.3 Specifications Zone Configuration 128 wireless zones 19 zone types and 4 programmable zone attributes 4 touchscreen keypads supported (not evaluated by UL/ULC) 4 wirefree keypads (not evaluated by UL/ULC) 16 wireless sirens 32 wireless keys supported 8 wireless repeaters.
  • Page 8 Section 1: Introduction System Supervision Features The iotega continuously monitors a number of possible trouble conditions and provides audible and visual indication at the keypad if a trouble is present. Trouble conditions include: AC power failure Zone trouble Fire trouble Communicator trouble Low battery condition RF jam...
  • Page 9: Section 2: Installation

    Section 2: Installation Section 2: Installation 2.1 Alarm Controller Installation Installing the iotega consists of connecting and powering up the hardware, as well as configuring the device using the installer portal. A typical installation includes the following steps: 1. Install the hardware 2.
  • Page 10 Section 2: Installation Figure 2-2 Panel Bottom Figure 2-3 Battery Compartment 1. Power cable Strain Relief 4. Battery 2. Access Cover for Battery, SIM Card and Reset Button 5. Reset button 3. Speaker 6. SIM card 7. Tamper switch Removing the Battery 1.
  • Page 11: Controls And Indicators

    Section 2: Installation 2.2 Controls and Indicators The iotega provides a series of LED indicators to notify users of system status. Figure 2-5 LED Indicators 1. Power LED 2. Ready to Arm LED 3. Armed LED 4. Trouble LED 5. WiFi Signal Strength LED 6.
  • Page 12 Section 2: Installation Indicator Description Armed ON Steady Partition is armed [Red] Flashing System in Alarm. [Note: this LED does not flash for silent alarms or panic alarms] [Red] Flashing Installer Walk Test ( Ready, Trouble and Arm LED’s flashing at same time) or sys- tem test in progress ( Ready, Trouble and Arm LED’s flashing at same time) [Red] Partition is disarmed or audible alarm annunciation is deactivated...
  • Page 13: Enrolling Wireless Powerg Security Devices

    Section 2: Installation Indicator Description Remote Con- ON Steady [Green] Link to remote server is active ON Flash Link to remote server is active but has failed to communicate nection Status [Red] Link to remote server is not active or Flashing System Test ( AC, Ready, Trouble, Arm LED’s, WiFi Trouble, Cellular Trouble &...
  • Page 14 Section 2: Installation PGx901 Indoor siren PGx924 Curtain motion detector PGx904 PIR/Pet Immune motion detector PGx926 Smoke detector PGx914 PIR/Pet Immune motion detector PGx935 Shock detector and magnetic contact PGx905 Temperature detector PGx944 Tower Cam motion detector PGx911 Outdoor siren PGx945 Magnetic contact with Aux.
  • Page 15: Section 3: Operation

    Section 3: Operation Section 3: Operation This section describes how to use the iotega‘s integrated keypad. 3.1 Using the Integrated Keypad The iotega includes a built-in, touch sensitive keypad that activates by proximity. From the keypad, users can arm and dis- arm the system, view system troubles, and activate the Fire (F), Auxiliary (A) and Panic (P) keys.
  • Page 16: Wps Mode ([*][8])

    Section 3: Operation Panic Keypad beeps three times and a signal is sent to the monitoring station. Panic alarm Can be configured as audible or silent To use the Emergency keys: 1. Press the Shift key (↑). The Emergency keys are illuminated (if enabled ). If an Emergency key is not pressed within 10 seconds, the keypad returns to normal operating mode.
  • Page 17: Quick Arming

    Section 3: Operation Stay Arming is intended to arm the perimeter of the premises while permitting movement within. The Ready light must be on to arm the system. If the Ready light is off, ensure all protected doors and windows are secure or bypassed. To Stay arm the system, enter a valid user code and stay within the premises (do NOT violate a zone programmed as Delay).
  • Page 18: Section 4: Programming Options

    Section 4: Programming Options Panic Button Section 4: Programming This function is used to enable or disable the Panic [P] but- ton on the integrated keypad. When enabled, pressing and Options holding the [P] button for 2 seconds sends an emergency This section provides descriptions of all alarm controller alarm reporting code to the central monitoring station.
  • Page 19 Section 4: Programming Options or 6 digits long. Program a 6-digit code only when using the Chime on Zone Opening SIA reporting format. SIA uses this account number for all When this option is enabled, the door chime sounds each partitions and system events.
  • Page 20 Section 4: Programming Options buzzer and the bell output to remain silent, but the alarm is DNS 1 IP Address still transmitted (if programmed). This is the resolved value based on the DHCP address assignment. Default: Silent Valid range: Audible, Silent Default: 000.000.000.000 Valid range:...
  • Page 21 Section 4: Programming Options The delay is for zones which have the Transmission Delay Default: Disabled attribute enabled. Each partition shares the same active Valid range: Enabled/Disabled timer. If the delay is already active due to an alarm on a dif- ferent partition, any new activity on another partition does Wireless Supervisory Window not restart the communications delay timer.
  • Page 22: Reporting Configuration Options

    Section 4: Programming Options Wireless Siren Control During 2-way Voice Exit Error Recent Closing When this option is enabled and an audible alarm is Local keypad Lockout present, the wireless siren activates during a 2-way audio Remote Lockout session. Default: Enabled When disabled, the wireless siren is silent when a 2-way Valid range:...
  • Page 23: Network Configuration Options

    Section 4: Programming Options LAN/WAN IP Address Default: Enabled This section is used to program a static IP address. To use a Valid range: Read-only static IP address, the option LAN/WLAN Obtain IP Address must be set to Static IP address. Alarm Restoral Default: 000.000.000.000...
  • Page 24: Central Monitoring Station Programming Options

    Section 4: Programming Options WLAN SSID From the list of valid entries, locate and select the appro- priate time zone. This section is used to program a network name (unique identifier) for the panel. Default: US Eastern Default: None Valid US-Alaska, US-Aleutian, US-Arizona, US-Central, US-Eastern, US- range: Hawaii, US-Indiana-East, US-Indiana-Starke, US-Michigan, US-Moun-...
  • Page 25 Section 4: Programming Options CMS Ethernet 1 IP Address Default: 0000000000 This option is used to program an IP address for the Eth- Valid range: 0000000000 to FFFFFFFFFF ernet receiver. When a valid IP address has been pro- grammed, Ethernet receiver 1 is enabled and will CMS Ethernet 2 DNIS communicate events over the Ethernet channel.
  • Page 26 Section 4: Programming Options CMS Cellular 1 Domain Name Default: 3061 (0BF5) This information is provided by the central monitoring station Valid range: 0000 to 65535 system administrator. Default: Blank CMS Ethernet 2 Domain Name Valid range: 32 characters ASCII This information is provided by the central monitoring station system administrator.
  • Page 27: Other Communicator Related Options

    Section 4: Programming Options can still be done if this option is programmed with a valid Note: The internal date and time will automatically be pro- public APN. grammed when the unit communicates with the primary receiver. Default: Blank Default: 9999 Valid range: 32 characters ASCII...
  • Page 28: 2-Way Voice Options

    Section 4: Programming Options Communication Trouble Delay Time Microphone Gain This option is used to program the amount of time before the This section is used to program the volume level of the built- following troubles are transmitted to the central monitoring in microphone.
  • Page 29 Section 4: Programming Options Exit Delay Internal Buzzer This value determines the length of time given to exit the When this option is enabled, the iotega’s built-in buzzer premises before the system becomes fully armed. provides auditory feedback (e.g., key presses, door chime). During exit delay, both the Ready and Armed LEDs illu- Default: Enabled...
  • Page 30: Wireless Device Configuration Options

    Section 4: Programming Options High Traffic Shutdown received at the central monitoring station, the keypad beeps 10 times. Activating this feature helps conserve battery power when the system is disarmed by configuring a reporting timer. Default: Enabled When motion is detected, the device transmits an alarm to Valid range: Enabled/Disabled the receiver and does not report any further events until the...
  • Page 31: User Configuration Options

    Section 4: Programming Options Power LED AC Present Option Default: Blank When this option is enabled, the Power LED illuminates Valid range: 000000 to 999999 when the iotega has electrical power. When disabled, The Power LED illuminates when the iotega User Access Level does not have electrical power.
  • Page 32: Wireless Siren Configuration Options

    Section 4: Programming Options Users assigned to this level are limited to an assigned par- CO Alarm tition and have reduced system access. These functions When this option is enabled, the wireless siren sounds dur- include: ing CO alarms. Arm/disarm Default: Enabled Enable/disable chime...
  • Page 33: Wireless Key Configuration Options

    Section 4: Programming Options Siren Strobe Alarm Not applicable for PGx938 This option is used to control the behavior of the wireless Default: None siren strobe light during an alarm. Valid range: 001-100 Default: Active Until Bell Time-out Valid range: Disabled, Active Until Disarmed, Active Until Bell Time-out 4.6.5 Wireless Smoke and CO Con- figuration Options...
  • Page 34: Wireless Glassbreak Configuration Options

    Section 4: Programming Options Bell Steady Disabled (read-only) Default: Instant Bypass Enable Disabled (read-only) Valid Instant, Interior Follower, Interior Stay/Away, Delay Stay/Away, 24 range: Hour Supervisory Buzzer, 24 Hour Non Alarm Force Arm Disabled (read-only) Swinger Shutdown Disabled (read-only) Device Label Two Way Audio Disabled (read-only) This section is used to program a custom label for the...
  • Page 35: Wireless Flood Configurations

    Section 4: Programming Options High Temperature Warning Default: Enabled This option is used to set the temperature threshold for activ- Valid range: ating the High Temperature warning indicator. A high tem- perature warning sounds an audible alert but does not Chime Tone send a trouble to the central monitoring station.
  • Page 36: Wireless Pir Cam Configurations

    Section 4: Programming Options Device Partition Assignment Default: Disabled This option is used to assign the wireless device to an avail- Valid range: Beeps, Bing Bing, Ding Dong, Alarm Tone able partition. Default: Zone Type Valid range: This programming section is used to program a zone type for the device.
  • Page 37: Wireless Pir (No Cam) Configurations

    Section 4: Programming Options occurs. Default: Disabled Default: Enabled Valid range: Enabled/Disabled Valid range: Enabled/Disabled Audio (mic) High Traffic Shutdown This option is used to enable/disable the built-in microphone on the device. Activating this feature helps conserve battery power when the system is disarmed by configuring a reporting timer.
  • Page 38: Wireless Door Window Configurations

    Section 4: Programming Options Door Chime Disabled Default: High Alarm Report Enabled Valid range: Low, High, UL Burglary Verified Enabled Transmission Delay Enabled 4.6.11 Wireless Door Window Con- Bell Audible Enabled (read-only) figurations Bell Steady Enabled (read-only) Bypass Enable Enabled (read-only) The following sections are used to program wireless Force Arm Disabled (read-only)
  • Page 39: Wireless Shock Sensor Configurations

    Section 4: Programming Options Device Partition Assignment Bell Steady Enabled (read-only) This option is used to enable and disable the wireless Bypass Enable Enabled (read-only) device. Force Arm Disabled (read-only) Default: Enabled Swinger Shutdown Enabled (read-only) Valid range: Two Way Audio Enabled (read-only) Talk Listen Enabled (read-only)
  • Page 40: Repeater Configuration Options

    Section 4: Programming Options Device Enable/Disable Default: Enabled This option is used to enable and disable the wireless Valid range: Enabled/Disabled device. Default: Enabled Reed Switch Valid range: Enabled/Disabled This option is used to enable/disable the device’s built-in reed switch. The reed switch is used in conjunction with the separately mounted magnet as part of the trigger mech- anism.
  • Page 41: Available Zone Types

    Section 4: Programming Options 4.7 Available Zone Types Delay 1 Commonly assigned to primary points of entry. Follows entry delay 1 and exit delay timers. Arming the alarm system starts the exit delay timer. After the exit delay has expired, opening the door starts the entry delay timer. During entry delay, the keypad buzzer prompts the user to disarm the system.
  • Page 42: Available Zone Attributes

    4.8 Available Zone Attributes The following table defines each available zone attribute. Alarm Report When this attribute is enabled, zone alarm and restore events are transmitted. When disabled, zone alarm events are not transmitted but are logged to the event buffer. Chime When this attribute is enabled, the keypad chimes when the zone is opened or closed.
  • Page 43: System Control

    4.10 System Control Use this section to perform the following diagnostic tests. System Test This test is used to check that the iotega‘s siren and LEDs are operating correctly. This is a hardware test only. No signals are transmitted to the monitoring station. During the test, the LEDs flash. Alarm Control Panel Placement Test This test is used to check the panel location for signal noise that could interfere with the proper operation of the alarm sys- tem.
  • Page 44: Section 5: Troubleshooting

    Section 5: Troubleshooting Section 5: Troubleshooting 5.1 Testing Power up the system Program options as required (see programming section) Trip then restore zones Verify correct reporting codes are sent to the central monitoring station 5.2 Viewing Troubles from the Integrated Keypad 1.
  • Page 45 Section 5: Troubleshooting Fire/CO Trouble 1-128 RF Delinquency 1-128 Siren Future Use 1-16 Battery Trouble 1-16 Tamper 1-16 Fault (Supervision) 1-16 Not Networked 1-16 RF Delinquency 1-16 Keypad Battery Trouble Tamper Fault (Supervision) Not Networked RF Delinquency Repeater Battery Trouble Tamper Fault (Supervision) Not Networked...
  • Page 46 Section 5: Troubleshooting 5.3 Network Troubleshooting Network Con- Connection Requirements Comments figuration DHCP (default None Since the iotega can receive IP from the network and the network is not blocking any ports, DHCP router settings) must include the following items •...
  • Page 47 Appendix 1: Guidelines for Locating Smoke Detectors and CO Detectors Appendix 1: Guidelines for Locating Smoke Detectors and CO Detectors The following information is for general guidance only and it is recommended that local fire codes and regulations be con- sulted when locating and installing smoke and CO alarms.
  • Page 48 Appendix 1: Guidelines for Locating Smoke Detectors and CO Detectors Figure 3a Figure 4 Carbon Monoxide Detectors Carbon monoxide is colorless, odorless, tasteless, and very toxic. It also moves freely in the air. CO detectors can measure the concentration and sound a loud alarm before a potentially harmful level is reached. The human body is most vulnerable to the effects of CO gas during sleeping hours;...
  • Page 49 Appendix 1: Guidelines for Locating Smoke Detectors and CO Detectors Make sure that all border doors and windows are easily opened. Ensure that they are not painted shut, and that their locking mechanisms operate smoothly. If opening or using the exit is too difficult for children, the elderly or handicapped, plans for rescue should be developed.
  • Page 50 Appendix 2: Reporting Codes Appendix 2: Reporting Codes The following tables contain Contact ID and Automatic SIA format reporting codes. Contact ID Each of the digits indicate specific information about the signal. For example, if zone 1 is an entry/exit point, the event code contains [34].
  • Page 51 Appendix 2: Reporting Codes Section # Definition Dialer Dir- Automatic Contact ID SIA Auto Rep Codes** ection* Codes Repeater 7 tamper/restore alarm E(3)83-907 / R (3)83-907 TA-0907 / TR-0907 Repeater 8 tamper/restore alarm E(3)83-908 / R (3)83-908 TA-0908 / TR-0908 Keypad Lockout - Incorrect access code entry E(4)61-000 / R(4)61-000 JA-0000...
  • Page 52 Appendix 2: Reporting Codes Section # Definition Dialer Dir- Automatic Contact ID SIA Auto Rep Codes** ection* Codes Wireless Device Low Battery trouble/restore. MA/R E(3) 84-ZZZ XT-ZZZZ / XR-ZZZZ R(3) 84-ZZZ Wireless Zone AC trouble/restore MA/R E(3)A1-ZZZ AT-ZZZZ / AR-ZZZZ R(3)A1-ZZZ Wireless Device fault/restore MA/R...
  • Page 53 Appendix 2: Reporting Codes Section # Definition Dialer Dir- Automatic Contact ID SIA Auto Rep Codes** ection* Codes Miscellaneous Alarms Duress Alarm - Code entered at keypad E(1)21-000 HA-0000/ HH-0000 Opening After Alarm - Disarmed with alarm in memory E(4)58-000 OR-0000 Recent Closing - Alarm occurs within two minutes of system E(4)59-UUU...
  • Page 54 Appendix 2: Reporting Codes Zone Definition SIA Auto Rep Codes Contact ID Auto Rep Codes Delay 1 BA-ZZZZ / BH-ZZZZ E(1) 3A - ZZZ / R(1)3A- ZZZ Delay 2 BA-ZZZZ / BH-ZZZZ E(1) 3A - ZZZ / R(1)3A- ZZZ Instant BA-ZZZZ / BH-ZZZZ E(1) 3A - ZZZ / R(1)3A- ZZZ Interior...
  • Page 55 Appendix 3: Regulatory Information Appendix 3: Regulatory Information This product has been tested and found in compliance with the following standards: UL1023 Household Burglar-Alarm System Units UL985 Household Fire Warning System Units ULC-S545-02 Residential Fire Warning System Control Units ORD-C1023-1974 Household Burglar-Alarm System Units This product has also been tested and found in compliance with the ANSI/SIA CP-01-2014 Control Panel Standard –...
  • Page 56 Appendix 3: Regulatory Information Programming The notes in the programming sections describing the system configurations for UL/ULC listed installations shall be imple- mented. Bell Location The alarm sounding device (bell) shall be located where it can be heard by the person operating the security system during the daily arming and disarming cycle.
  • Page 57 Appendix 3: Regulatory Information FCC/ISED CANADA WIRELESS NOTICE This equipment complies with FCC and ISED Canada radiation exposure limits set forth for an uncontrolled environment. The antenna should be installed and operated with minimum distance of 20 m between the radiator and your body. Antenna gain must be below: Frequency band 3G7090...
  • Page 58 Appendix 3: Regulatory Information SIA Feature Comments Range/Default Requirement Programming Section Entry delay(s) Access to Entry and Exit delays and Bell Range: 30 sec. to 4 min. Required Time Out for the system Default: 30 sec. (programmable) Panel Settings>Panel Con- figuration>Partition Configuration Note: Combined Entry delay and Com- >...
  • Page 59 Appendix 3: Regulatory Information Panel Settings> Dia- This mode is used to test each zone on the system for proper functionality. gnostics> System> Device> Begin Walk Test - 56 -...
  • Page 60 EULA grants You no rights to use such content. All rights not expressly granted under this EULA EULA are reserved by DSC and its suppliers. EXPORT RESTRICTIONS - You agree that You will not export or re-export the SOFTWARE IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and PRODUCT to any country, person, or entity subject to Canadian export restrictions.
  • Page 61 Digital Security Controls recommends that the entire system be completely tested on a regular Limited Warranty basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or elec- trical disruption, it is possible for this product to fail to perform as expected. Digital Security Controls warrants the original purchaser that for a period of twelve months from Out of Warranty Repairs the date of purchase, the product shall be free of defects in materials and workmanship under nor-...
  • Page 62 Some of these heat sources could be heaters, radiators, stoves, barbecues, fireplaces, sunlight, WARNING: Installer please read carefully steam vents, lighting and so on. Power Failure Note to Installers Control units, intrusion detectors, smoke detectors and many other security devices require an The warnings on this page contain vital information.
  • Page 63 The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary.

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