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Brother MFC MFC-3340CN Manual

Brother fax machine user'sguide fax-1840c fax-1940cn mfc-3240c mfc-3340cn
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FAX-1840C
FAX-1940CN
MFC-3240C
MFC-3340CN
®
Version B

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  Summary of Contents for Brother MFC MFC-3340CN

  • Page 1 FAX-1840C FAX-1940CN MFC-3240C MFC-3340CN ® Version B...
  • Page 2 Register your product on-line at http://www.brother.com/registration By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■...
  • Page 3: Brother Numbers

    Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■ may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 4: Ordering Accessories And Supplies

    Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects.
  • Page 5: Usa And Canada

    (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 6 (collectively referred to in this warranty as "this Product"). • If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to...
  • Page 7 AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. • This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.
  • Page 8 Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of...
  • Page 9: Safety Precautions

    Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet.
  • Page 10 ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.
  • Page 11: Choosing A Location

    Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°...
  • Page 12: Quick Reference Guide

    Quick Reference Guide Sending faxes Automatic Transmission If it is not illuminated in green, press Load your document. Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. Black Start Press Color Start Storing numbers Storing One-Touch Dial numbers Menu/Set Press...
  • Page 13 Dialing operations One-Touch Dialing/ Speed-Dialing If it is not illuminated in green, press Load your document. Press the One-Touch key of the number you want to call. To dial a One-Touch number that is shown in a black square on the control panel, hold down you press the One-Touch key.
  • Page 14: Table Of Contents

    Table of Contents Introduction ... 1-1 Using this Guide ... 1-1 Finding information ... 1-1 Symbols used in this Guide ... 1-1 Control panel overview ... 1-2 Turning the machine on and off... 1-6 On/Off Setting... 1-6 Load documents ... 1-8 Using the automatic document feeder (ADF) ...
  • Page 15 Setting the Ring Volume ... 2-5 Setting the Beeper Volume... 2-5 Setting the Speaker Volume ... 2-6 Setting the Handset Volume (FAX-1840C and FAX-1940CN only) ... 2-7 Choosing the Handset Volume (For Volume Amplify) (FAX-1840C and FAX-1940CN only) ... 2-8 Setting Volume Amplify (FAX-1840C and FAX-1940CN only) ...
  • Page 16 Setup Receive ... 4-1 Basic receiving operations (FAX-1840C, MFC-3240C and MFC-3340CN only) ... 4-1 Choosing the Receive Mode ... 4-1 To select or change your Receive Mode ... 4-2 Setting the Ring Delay... 4-2 Basic receiving operations (FAX-1940CN only) ... 4-3 Choosing the Receive Mode ...
  • Page 17 Remote Fax Options (Not available for color faxes) ... 6-1 Setting up Fax Forwarding... 6-1 Programming your pager number... 6-2 Setting Fax Storage ... 6-3 Setting PC Fax Receive (MFC-3340CN only) ... 6-3 Turning off Remote Fax Options... 6-4 Setting your Remote Access Code... 6-5 Remote Retrieval ...
  • Page 18 Stop copying... 9-2 Using the temporary Copy keys (Temporary settings) ... 9-3 Increasing copy speed or quality ... 9-4 Changing the temporary copy settings ... 9-5 Enlarging or reducing the image copied ... 9-6 Setting paper type ... 9-7 Setting paper size... 9-8 Adjusting brightness ...
  • Page 19 Setting up telephone services... A-1 Distinctive Ring ... A-1 What does your telephone company’s What does Brother’s ‘Distinctive Ring’ do?... A-2 Do you have Voice Mail?... A-2 Before you choose the ring pattern to register ... A-3 Registering the Distinctive Ring pattern... A-4 Turning off the Distinctive Ring...
  • Page 20 Caller ID...A-5 Viewing Caller ID List ...A-6 Printing Caller ID List...A-6 Advanced receiving operations ...A-7 Operation from extension telephones...A-7 Fax/Tel mode when power key is On ...A-8 Fax/Tel mode when power key is Off ...A-8 Using a cordless external handset ...A-9 Changing the remote codes ...A-9 Connecting an external device to your machine...A-10 Connecting an external telephone...A-10...
  • Page 21 Specifications ... S-1 Product description ... S-1 General ... S-1 Print media... S-3 Copy ... S-3 PhotoCapture Center Fax... S-5 Scanner (MFC-3240C and MFC-3340CN only)... S-6 Printer ... S-7 Interfaces ... S-8 Computer requirements ... S-8 Consumable items ... S-9 Network (LAN) (FAX-1940CN and MFC-3340CN only) ...
  • Page 22: Introduction

    Introduction Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide.
  • Page 23: Control Panel Overview

    Control panel overview MFC-3240C MFC-3340CN 1 - 2 INTRODUCTION...
  • Page 24 FAX-1840C FAX-1940CN INTRODUCTION 1 - 3...
  • Page 25 One-Touch keys These keys give you instant access to previously stored Quick-Dial numbers. Shift To access a One-Touch number in a black square on the control panel, hold down this key as you press the One-Touch key. Ink (MFC-3240C and MFC-3340CN only) Lets you clean the print head, check the print quality, and check the...
  • Page 26 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone. Navigation keys: Menu/Set The same key is used for Menu and Set operations.
  • Page 27: Turning The Machine On And Off

    Turning the machine on and off When the machine is idle, you can turn it on and off by pressing the On/Off key. In Off mode, no machine operations will be available. Even if you turned the machine off, it will periodically clean the print head to preserve print quality.
  • Page 28 On/Off Setting Receive Mode — Fax Receive:Off (default) Fax Receive:On Fax Only External TAD (Except FAX-1940CN) MC:Msg. Ctr. (FAX-1940CN only) Manual Fax/Tel * Should be set before you switch off the machine. (MFC-3240C and MFC-3340CN only) You can not receive a fax automatically even if you have set the receive mode to Fax/Tel .
  • Page 29: Load Documents

    Load documents You can send a fax, make copies, and scan from the ADF (automatic document feeder). Using the automatic document feeder (ADF) The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 20 lb (80 g/m putting them in the ADF.
  • Page 30 Fan the pages well and stagger them at an angle. Open the document support (1) and the document tray (2), then pull out the extension (3). Put the documents face down, top edge first in the ADF until you feel them touch the feed roller (4). Adjust the paper guides to fit the width of your documents (5).
  • Page 31: About Paper

    Recommended Paper To get the best print quality, we suggest using Brother paper. (See table below.) We recommend using “3M Transparency Film” when you print on transparencies.
  • Page 32: Handling And Using Special Paper

    Handling and using special paper ■ Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. ■ The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side.
  • Page 33 1 - 12 INTRODUCTION...
  • Page 34: Paper Weight, Thickness And Capacity

    Paper weight, thickness and capacity Paper Type Cut Paper Plain Paper Inkjet Paper Glossy Paper Cards Photo Card Index Card Post Card Envelopes Transparencies * Up to 50 sheets for Legal size paper (20 lb). * Up to 100 sheets of 20 lb. Paper capacity of the output paper tray Output Paper Up to 50 sheets of 20 lb (Letter)
  • Page 35: Printable Area

    Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper 1Top 0.12 in. Cut Sheet (0 in.)* Envelopes 0.47 in. *1 When you set the Borderless feature to On.
  • Page 36: How To Load Paper, Envelopes And Post Cards

    How to load paper, envelopes and post cards To load paper or other media Pull the paper tray completely out of the machine and remove the output paper tray. Press and slide the paper side guide to fit the paper width. Paper Side Guide Pull out the paper support and unfold the paper support flap.
  • Page 37 Fan the stack of paper well to avoid paper jams and mis-feeds. Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark.
  • Page 38: To Load Envelopes

    To load envelopes ■ Use envelopes that weigh from 20 to 25 lb. ■ Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below.
  • Page 39: To Load Post Cards

    Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: Open the envelope flap.
  • Page 40: About Fax Machines

    Voice Mail will stop your machine from receiving faxes. If you set Voice Mail and the Brother machine to answer after the same number of rings, there is no way of knowing which one will answer first.
  • Page 41: Fax Tones And Handshake

    Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Color Start and they will continue for about 60 seconds after dialing.
  • Page 42: Ecm (Error Correction Mode)

    ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error.
  • Page 43: Getting Started

    Getting started Initial Setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time.
  • Page 44: Setting The Station Id

    Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. Menu/Set Press Enter your fax number (up to 20 digits). Menu/Set Press You cannot enter a hyphen. To enter a space press between numbers.
  • Page 45: General Setup

    General Setup Setting the Mode Timer (MFC-3240C and MFC-3340CN only) The machine has four temporary mode keys on the control panel: PhotoCapture (MFC-3340CN only), Fax, Scan and Copy. You can change the number of seconds or minutes the machine takes after the last Scan, Copy or PhotoCapture operation before it returns to Fax mode.
  • Page 46: Setting The Paper Type

    Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. Menu/Set Press Press to select ▲ ▼ Plain , Inkjet , Glossy or Transprncy . Menu/Set Press Stop/Exit Press The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine.
  • Page 47: Setting The Ring Volume

    Setting the Ring Volume You can turn the ring Ring Volume:Off or you can select the ring volume level. Menu/Set Press Press to select ▲ ▼ Low , Med , High or Off . Menu/Set Press Stop/Exit Press —OR— You can adjust the ring volume when your machine is idle (not being used).
  • Page 48: Setting The Speaker Volume

    Setting the Speaker Volume You can adjust the speaker volume. Menu/Set Press Press to select ▲ ▼ Low , Med , High or Off . Menu/Set Press Stop/Exit Press —OR— Hook Press , and then adjust the speaker volume by pressing .
  • Page 49: Setting The Handset Volume (Fax-1840C And Fax-1940Cn Only)

    Setting the Handset Volume (FAX-1840C and FAX-1940CN only) Menu/Set Press Press to select High or Low . ▼ Menu/Set Press Stop/Exit Press —OR— You can adjust the handset volume any time you are talking on the telephone. There are two handset volume levels, Low and High .
  • Page 50: Choosing The Handset Volume (For Volume Amplify) (Fax-1840C And Fax-1940Cn Only)

    Choosing the Handset Volume (For Volume Amplify) (FAX-1840C and FAX-1940CN only) Before you begin to use the machine, you must decide if you need to set the handset volume to Volume Amplify:On for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards.
  • Page 51: Setting Volume Amplify (Fax-1840C And Fax-1940Cn Only)

    Setting Volume Amplify (FAX-1840C and FAX-1940CN only) Please carefully read Choosing the Handset Volume on page 2-8 before you do the following steps: Menu/Set Press If none of the users are hearing-impaired, press Menu/Set and go to Step 4. —OR— If some or all of the users are hearing-impaired, select On , and then press If all the users are hearing-impaired, press...
  • Page 52: Turning On Automatic Daylight Savings Time

    Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct day and time in the Date/Time setting.
  • Page 53: Setup Send

    Setup Send How to enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax. How to dial You can dial in any of the following ways. Manual dialing Press all of the digits of the phone or fax number.
  • Page 54: One-Touch Dialing

    One-Touch dialing Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 5-1.) To dial One-Touch numbers in the black square, hold down you press the One-Touch Key. (FAX-1940CN) Speed-Dialing Search/Speed Dial Press number.
  • Page 55: Search

    Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press navigation keys to search. (See Storing One-Touch Dial numbers on page 5-1 and Storing Speed-Dial numbers on page 5-2.) * To search alphabetically, you can use the dial pad to enter the first letter of the name you are looking for.
  • Page 56: How To Fax (B&W And Color)

    How to Fax (B&W and Color) Color fax transmission Your machine can send a color fax to machines that support this feature. However, color faxes cannot be stored in the memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off ).
  • Page 57: Automatic Transmission

    Automatic transmission This is the easiest way to send a fax. Do not pick up the handset or press (FAX-1940CN only) or If it is not illuminated in green, press Load your document. Dial the fax number you want to call. (See How to dial on page 3-1.) Black Start Press...
  • Page 58: Sending A Fax At The End Of A Conversation

    Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang up. Ask the other party to wait for fax tones (beeps) and then to press Start or Send key before hanging up.
  • Page 59: Basic Sending Operations

    Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. If it is not illuminated in green, press After each setting is accepted, the LCD will ask if you want to enter more settings: Press...
  • Page 60: Fax Resolution

    Fax Resolution Fax Resolution You can use the temporarily (for this fax only). In Fax mode Fax Resolution Menu/Set press —OR— You can change the default setting: If it is not illuminated in green, press Load your document. Menu/Set Press Press to select the resolution ▲...
  • Page 61: Dual Access (Not Available For Color Faxes)

    Dual Access (Not available for color faxes) You can dial a number, and begin scanning the fax into memory— even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access.
  • Page 62: Real Time Transmission

    Real Time Transmission When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialing and sending. If the memory becomes full, the machine will send the document in real time (even if Real Time TX is set to Off ).
  • Page 63: Checking Job Status

    Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) Menu/Set Press If you have more than one job waiting, press ▲ Stop/Exit Press Canceling a fax in progress If you want to cancel a fax, while the machine is scanning, dialing or...
  • Page 64: Advanced Sending Operations

    Advanced sending operations Broadcasting (Not available for color faxes) Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers in the same broadcast.
  • Page 65: Overseas Mode

    ■ If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 100 (FAX-1840C and MFC-3240C), 154 (FAX-1940CN) or 158 (MFC-3340CN) different numbers. ■ The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting.
  • Page 66: Delayed Fax (Not Available For Color Faxes)

    Delayed Fax (Not available for color faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. If it is not illuminated in green, press Load your document.
  • Page 67: Setting Up Polled Transmit (Not Available For Color Faxes)

    Setting up Polled Transmit (Not available for color faxes) Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. If it is not illuminated in green, press Load your document.
  • Page 68: Delayed Batch Transmission (Not Available For Color Faxes)

    Delayed Batch Transmission (Not available for color faxes) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
  • Page 69: Setup Receive

    Setup Receive Basic receiving operations (FAX-1840C, MFC-3240C and MFC-3340CN only) Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. How it works The machine Fax Only automatically answers (automatic receive) every call as a fax.
  • Page 70: To Select Or Change Your Receive Mode

    To select or change your Receive Mode If it is not illuminated in green, press Menu/Set Press Press to select Fax Only , Fax/Tel , External TAD or ▲ ▼ Manual . Menu/Set Press Stop/Exit Press Setting the Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.
  • Page 71: Basic Receiving Operations (Fax-1940Cn Only)

    Basic receiving operations (FAX-1940CN only) Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. (See Message Center mode on page 7-1 to set up the MC:Msg. Ctr. mode.) How it works The machine Fax Only...
  • Page 72: To Select Or Change Your Receive Mode

    To select or change your Receive Mode If it is not illuminated in green, press Menu/Set Press Press to select Fax Only , ▲ ▼ Fax/Tel , or Manual . Menu/Set Press Stop/Exit Press Press and hold until it lights. Current Receive Mode Fax : Fax Only F/T : Fax/Tel...
  • Page 73: Setting The Ring Delay

    Setting the Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only , Fax/Tel and MC:Msg. Ctr. modes. If you have extension phones on the same line as the machine or subscribe to the telephone company’s Distinctive Ring service, keep the Ring Delay setting of 4.
  • Page 74: Setting Toll Saver (Msg Ctr Mode)

    Setting Toll Saver (Msg Ctr mode) When you set the toll saver feature, the machine answers after four rings if you do not have voice or fax messages and after two rings if you do have voice or fax messages. This way, when you call the machine for remote retrieval and let it ring three times, you know you have no messages and can hang up to avoid a toll charge.
  • Page 75: Setting The F/T Ring Time (Fax/Tel Mode Only)

    Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.
  • Page 76: Easy Receive (Mfc-3240C And Mfc-3340Cn Only)

    Easy Receive (MFC-3240C and MFC-3340CN only) When you use this feature, you don’t have to press Color Start , or the Fax Receive Code call. Selecting On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
  • Page 77: Easy Receive (Fax-1840C And Fax-1940Cn Only)

    Easy Receive (FAX-1840C and FAX-1940CN only) When you use this feature, you don’t have to press Color Start , or the Fax Receive Code call and hear calling beeps. Just hold the handset and wait a few seconds. Selecting Easy RX:On allows the machine to receive fax calls automatically, even if you lift the machine’s handset or the handset of an extension or external phone.
  • Page 78: Printing A Reduced Incoming Fax (Auto Reduction)

    Printing a reduced incoming fax (Auto Reduction) If you choose Reduction:On , the machine automatically reduces an incoming fax to fit on one page of A4, letter or legal size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper Size setting ( If it is not illuminated in green, press Menu/Set...
  • Page 79: Polling

    Polling Polling is the process of retrieving faxes from another fax machine. You can use your machine to ‘poll’ other machines, or you can have someone poll your machine. Everyone who is involved in Polling needs to set up their fax machines for Polling.
  • Page 80: Quick-Dial Numbers And Dialing Options

    Quick-Dial numbers and dialing options Storing numbers for easy dialing You can set up your machine to do following types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number.
  • Page 81: Storing Speed-Dial Numbers

    Use the dial pad to enter the name (up to 15 characters). Menu/Set Press (You can use the chart on page B-12 to help you enter letters.) —OR— Menu/Set Press Go to Step 2 to store another One-Touch number. —OR— Stop/Exit Press Storing Speed-Dial numbers...
  • Page 82: Changing One-Touch And Speed-Dial Numbers

    Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: Press to change the stored...
  • Page 83: Setting Up Groups For Broadcasting

    Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Search/Speed Dial First, you will need to store each fax number as a One-Touch or Speed-Dial number.
  • Page 84 Menu/Set Press Use the dial pad and the chart on page B-12 to enter a name for the Group. Menu/Set Press (For example, NEW CLIENTS) Stop/Exit Press You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports on page 8-3.) Group numbers will be marked in the GROUP column.
  • Page 85: Dialing Options

    Dialing options Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers.
  • Page 86: Tone Or Pulse

    Tone or Pulse If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. For Fax-1840C and FAX-1940CN, lift the handset.
  • Page 87: Telephone (Voice) Operations (Fax-1840C And Fax-1940Cn Only)

    Telephone (voice) operations (FAX-1840C and FAX-1940CN only) You can use the machine to make voice telephone calls by dialing manually or by using Search, One-Touch Dial or Speed-Dial memory. You can use the handset or (FAX-1940CN only) to make and receive calls. When you dial a Quick-Dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored.
  • Page 88: Answering Calls With The Speaker Phone (Fax-1940Cn Only)

    Answering calls with the Speaker Phone (FAX-1940CN only) When the machine rings, instead of lifting the handset, press Speaker Phone . Speak clearly, toward the microphone Speaker Phone the call, press If you have a bad telephone line connection, the other party might hear your voice echoed during the call.
  • Page 89: Remote Fax Options (Not Available For Color Faxes)

    Remote Fax Options (Not available for color faxes) You can only use one remote fax option at a time: Fax Forwarding—OR—Paging—OR—Fax Storage—OR— PC FAX Receive (MFC-3340CN only)—OR—Off. You can change your selection at any time ( (See Turning off Remote Fax Options on page 6-4.) Setting up Fax Forwarding When you select Fax Forward, your machine stores the received fax in the memory.
  • Page 90: Programming Your Pager Number

    Programming your pager number When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a voice (FAX-1940CN only) or fax message in the memory. Menu/Set Press Press...
  • Page 91: Setting Fax Storage

    Setting Fax Storage If you select Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the Remote Retrieval commands. Menu/Set Press Press to select ▲ ▼ Fax Storage .
  • Page 92: Turning Off Remote Fax Options

    Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on the CD-ROM.)
  • Page 93: Setting Your Remote Access Code

    Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- Menu/Set Press Enter a three-digit code using...
  • Page 94: Remote Retrieval

    Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times. Using your Remote Access Code Dial your fax number from a telephone or another fax machine using touch tone.
  • Page 95: Remote Commands

    Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by two short beeps and you must enter a remote command. Remote commands Playing Voice Messages (FAX-1940CN only)
  • Page 96 Remote commands Change the Fax Forwarding, Paging or Fax Storage settings 1 OFF 2 Fax Forwarding 3 Paging 4 Fax Forwarding number 6 Fax Storage Retrieve a fax 2 Retrieve all faxes 3 Erase faxes from the memory Check the receiving status (Except for FAX-1940CN) 1 Fax Check the receiving status...
  • Page 97 Remote commands Change the Receive Mode (Except for FAX-1940CN) 1 External TAD 2 Fax/Tel 3 Fax Only Change the Receive Mode (FAX-1940CN only) 1 Msg Ctr 2 Fax/Tel 3 Fax Only Exit 6 - 9 REMOTE FAX OPTIONS Operation details If you hear one long beep, your change has been accepted.
  • Page 98: Retrieving Fax Messages

    Retrieving fax messages You can call your machine from any touch tone phone and have your fax messages sent to a fax machine. Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by beep, you have messages.
  • Page 99: Message Center (Fax-1940Cn Only)

    Message Center (FAX-1940CN only) Message Center mode Message Center mode allows you to store up to 99 incoming voice messages that are a maximum of 3 minutes each in the memory. Voice messages are stored on a “first-come, first-served” basis. You can retrieve voice messages remotely.
  • Page 100: Recording Message Center Outgoing Message

    Recording Message Center Outgoing Message Recording the Message Center Outgoing Message ( Msg Ctr OGM ) is the first step you need to follow before you can turn on the Message Center. Make sure your OGM is less than 20 seconds long. Menu/Set Press The LCD prompts you to choose an...
  • Page 101: Listening To Outgoing Message (Ogm)

    Listening to Outgoing Message (OGM) Menu/Set Press Press to select ▲ ▼ Msg Ctr OGM (or F/T OGM ). Menu/Set Press Press to select Play OGM . ▲ ▼ Menu/Set Press Adjust the volume by pressing Volume Stop/Exit Press Erasing Outgoing Message (OGM) Menu/Set Press Press...
  • Page 102: Message Indicator

    Message indicator light flashes when you have new voice messages waiting for your review. The LCD displays the total number of voice and fax messages stored in the Message Center memory. Fax messages will be stored only when Fax Storage is turned Menu/Set on ( Playing voice messages...
  • Page 103: Printing A Fax Message

    Printing a fax message Once you print a new fax message stored in memory, it is erased from the memory automatically. Play/Record Press begins to play voice messages. If the Fax Storage is on and there are fax messages in memory, the LCD shows: To print the faxes, press —OR—...
  • Page 104: To Erase Messages All At Once

    To erase messages all at once Erase Press Press to select erasing all ▲ ▼ voice messages ( Voice: ), all document messages ( Fax ), or all voice and fax messages ( Erase All Msg.? ). Menu/Set Press Press to erase.
  • Page 105: Icm Recording Monitor

    To stop recording, press Record Fax/Tel Outgoing Announcement (F/T OGM) This is the announcement played by your Brother machine (not an external TAD) when someone calls and your machine is set to Fax/Tel receive mode. Although callers hear your announcement, they cannot leave a message.
  • Page 106: Printing Reports

    Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Menu/Set Press —OR— Menu/Set Press Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
  • Page 107: Setting The Journal Period

    Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Journal:Off , you can print the report by following the steps on the next page.
  • Page 108: Printing Reports

    Printing reports Following reports are available: 1.Help List 2.Quick-Dial 3.Fax Journal 4.Transmission 5.User Settings (FAX-1940CN and MFC-3340CN only) 6.Network Config (FAX-1940CN and MFC-3340CN only) How to print a report For MFC-3240C, press —OR— For MFC-3340CN, press —OR— For FAX-1840C and FAX-1940CN, hold down Ink/Reports press Press...
  • Page 109: Making Copies

    Making copies Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time. Enter Copy mode Copy Before making copies, make sure that ) is illuminated Copy in green. If it is not, press ) to enter Copy mode.
  • Page 110: Making A Single Copy

    Making a single copy Copy Press Load your document. (See Load documents on page 1-8.) Black Start Press To stop copying, press Making multiple copies Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
  • Page 111: Using The Temporary Copy Keys (Temporary Settings)

    Using the temporary Copy keys (Temporary settings) When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. Temporary Copy Keys These settings are temporary, and the machine returns to its default settings 60 seconds after it finishes copying.
  • Page 112: Increasing Copy Speed Or Quality

    Increasing copy speed or quality You can select the copy quality. The default setting is Normal . Press Quality Normal Fast Best Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99). Quality Press Press...
  • Page 113: Changing The Temporary Copy Settings

    Changing the temporary copy settings Options Use the key to quickly set the following copy settings temporarily for the next copy. Press Menu Selections Options select Enlarge/Reduce Paper Type Paper Size Brightness Contrast Stack/Sort (FAX-1940CN and MFC-3340CN only) Page Layout No.
  • Page 114: Enlarging Or Reducing The Image Copied

    Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. Options Press to select Enlarge/Reduce Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
  • Page 115: Setting Paper Type

    Press to select the enlargement or reduction ratio you ▲ ▼ want. Menu/Set Press —OR— You can select Custom(25-400%) and press Use the dial pad to enter an enlargement or reduction ratio from 25% to 400% . Menu/Set Press (For example, press Black Start Press Special Copy Options 2 in1 (P), 2 in 1 (L), 4 in 1 (P) or 4 in 1 (L)
  • Page 116: Setting Paper Size

    Setting paper size If copying on paper other than Letter size, you will need to change the paper size setting. You can copy on Letter, Legal, A4, A5 or Photo Card (4"(W) x 6"(H)) paper. Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
  • Page 117: Adjusting Contrast

    Adjusting contrast You can adjust the copy contrast to help an image look sharper and more vivid. Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99). Options Press Menu/Set Press Press to increase the contrast.
  • Page 118: Making N In 1 Copies

    Making N in 1 copies (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages on one page, which allows you to save paper. ■...
  • Page 119 Place document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) 9 - 11 MAKING COPIES...
  • Page 120: Changing The Default Copy Settings

    Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Increasing copy speed or quality Menu/Set Press Press to select Normal , ▲...
  • Page 121: Adjusting Color Saturation

    Adjusting color saturation Menu/Set Press Press to select Red , Green ▲ ▼ or Blue . Menu/Set Press Press to increase the color saturation. ▲ —OR— Press to decrease the color saturation. ▼ Menu/Set Press Return to Step 2 to select the next color. —OR—...
  • Page 122: Legal Limitations

    Legal limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
  • Page 123: Walk-Up Photocapture Center (Mfc-3340Cn Only)

    (MFC-3340CN only) Introduction Even if your machine is not connected to your computer, you can print photos directly from the digital camera media. Your Brother machine includes five media drives (slots) for use with popular digital camera media: CompactFlash ™...
  • Page 124: Photocapture Center™ Requirements

    PhotoCapture Center To avoid error conditions, please remember: ■ The DPOF file on the media card must be in a valid format. (See DPOF printing on page 10-8.) ■ The image file extension must be .JPG (Other image file extensions .JPEG, .TIF, .GIF and so on will not be recognized). ■...
  • Page 125: Getting Started

    Getting started Firmly insert the card into the appropriate slot. ™ SecureDigital Memory Stick PhotoCapture ■ PhotoCapture media card is inserted properly. ■ PhotoCapture media card is not properly inserted. ■ PhotoCapture the media card is being read or written to. Do NOT unplug the power cord or remove the media card from the media drive (slot) while the machine is reading or writing to the card (the...
  • Page 126 The steps below give a brief outline of the Direct Printing feature. Please see the remaining pages of this chapter for more detailed instructions. Insert the media card firmly into the media drive (slot). When you insert your media card into the proper slot, the LCD shows.
  • Page 127: Printing The Index (Thumbnails)

    Printing the Index (Thumbnails) The PhotoCapture Center No.1, No.2, No.3, and so on). It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures. You can print a thumbnail page (Index page with 6 or 5 images per line). This will show all the pictures on the media card.
  • Page 128: Printing Images

    Printing images Before you can print an individual image, you have to know the image number. Print the Index first. (See Printing the Index (Thumbnails) on page 10-5.) Make sure you have inserted the media card. PhotoCapture Press Press to choose Print Images . ▲...
  • Page 129 Paper Type & Paper Size Press to select the type of paper you are using, ▲ ▼ Letter Glossy , 4"x 6" Glossy , 5"x 7" Glossy , A4 Glossy , Letter Plain , A4 Plain , Letter Inkjet , A4 Inkjet or 4"x 6"...
  • Page 130: Dpof Printing

    DPOF printing DPOF stands for Digital Print Order Format. Major Digital Camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation.) created this standard to make it easier to print images from a digital camera. If your digital camera supports DPOF printing, you will be able to select on the Digital Camera display the images and number of copies you want to print.
  • Page 131: Changing The Default Settings

    Changing the default settings You can save the PhotoCapture Center by setting them as default. These settings will remain until you change them again. Increasing print speed or quality Menu/Set Press Press ▲ ▼ Photo . Menu/Set Press Stop/Exit Press Setting the paper &...
  • Page 132: Adjusting Brightness

    Adjusting brightness Menu/Set Press Press to make a lighter print. ▲ —OR— Press to make a darker print. ▼ Menu/Set Press Stop/Exit Press Adjusting contrast You can choose the contrast setting. More contrast will make an image look sharper and more vivid. Menu/Set Press Press...
  • Page 133 Press to select White Balance , Sharpness or ▲ ▼ Color Density . Menu/Set Press Press to adjust the degree of the setting. ▲ ▼ Menu/Set Press Stop/Exit Press ■ White Balance This setting adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will effect the appearance of white.
  • Page 134: Cropping

    Cropping If your photo is too long or wide to fit the available space on your selected layout, part of the image will be automatically cropped. The default setting is Cropping:On . If you want to print the whole image, turn this setting to Off . Menu/Set Press Press...
  • Page 135: Understanding The Error Messages

    Understanding the Error Messages Once you are familiar with the types of errors that can occur while ™ you’re using the PhotoCapture Center , you can easily identify and troubleshoot any difficulties. When an error message appears on the LCD, the machine will beep to get your attention.
  • Page 136: Using Photocapture Center From Your Pc

    Using PhotoCapture Center your PC You can access the media card that is in the media drive (slot) of the machine from your PC. (See Using the PhotoCapture Center Software User’s Guide on the CD-ROM or Using the PhotoCapture ™ Center from a Macintosh MFC-5440CN) on page 8-45 in the Software User’s Guide on the...
  • Page 137: Important Information

    Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing-aid compatible. (FAX-1840C and FAX-1940CN only) When programming emergency numbers or making test calls to emergency numbers: ■...
  • Page 138 If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.) WARNING...
  • Page 139: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)

    AC power outlet after checking the rating of the local power supply for the machine to operate properly and safely. Federal Communications Commission (FCC) Declaration of Conformity (USA only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700...
  • Page 140: Important

    Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
  • Page 141: International E Nergy Star ® Compliance Statement

    The purpose of the International E promote the development and popularization of energy-efficient office equipment. TAR ® As an E Partner, Brother Industries, Ltd. has determined NERGY that this product meets the E efficiency. 11 - 5 IMPORTANT INFORMATION ®...
  • Page 142: Important Safety Instructions

    Important safety instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.
  • Page 143 Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call In USA: 1-800-284-4357 or In Canada: 1-877-BROTHER.
  • Page 144: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2004 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S.
  • Page 145: Troubleshooting And Routine Maintenance

    The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 146 ERROR MESSAGES ERROR CAUSE MESSAGE The document scanned from ADF Document Jam was longer than about 35.4 inches. The document is jammed in the machine. The machine is set to Distinctive DR Mode in Ring mode. You can not change the Receive Mode from Manual to another mode.
  • Page 147 ERROR MESSAGES ERROR CAUSE MESSAGE The machine is out of paper. No Paper Fed The paper is jammed in the machine. The number you dialed does not answer or is busy. Response/Busy You tried to access a One-Touch or Speed-Dial number that is not Registered programmed.
  • Page 148 To keep all faxes in the machine’s memory, press 2. 4. After the faxes are transferred, disconnect the machine from the power source for several minutes, and then reconnect it. (For details see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on the CD-ROM.)
  • Page 149: Document Jam

    Document Jam If the document is jammed, follow the steps below. Document is jammed inside the front of the machine. Remove any paper from the ADF that is not jammed. Pull the jammed document out toward the front of the machine. Press Stop/Exit.
  • Page 150: Printer Jam Or Paper Jam

    Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the paper tray Pull the paper tray out of the machine. Slowly pull out the jammed paper to remove it. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6 Paper Tray Jammed paper...
  • Page 151: Paper Is Jammed Inside The Machine

    Paper is jammed inside the machine Remove the jam clear cover. Pull the jammed paper out of the machine. Re-insert the jam clear cover. If you can not pull out the jammed paper, close the document support and the document tray and lift the open cover to the open position until it locks securely into place.
  • Page 152 Close the top cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8...
  • Page 153: If You Are Having Difficulty With Your Machine

    If you are having difficulty with your machine If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 154 DIFFICULTY SUGGESTIONS Printing (Continued) Smudged stain at the top Make sure the paper is not too thick or not curled. (See About paper on center of the printed page. page 1-10.) Printing appears dirty or ink Make sure you are using the proper types of paper. (See About paper seems to run.
  • Page 155 DIFFICULTY Printing Received Faxes (Continued) Received color fax prints only in black and white. Left and Right margins are cut off or a single page is printed on two pages. Phone Line or Connections Dialing does not work. (No dial tone) Receiving Faxes Cannot receive a fax Sending Faxes...
  • Page 156 TWAIN/WIA errors appear Make sure the Brother TWAIN/WIA driver is selected as the primary while scanning. source. In PaperPort, click Scan in the File menu and select the Brother TWAIN/WIA driver. Software Difficulties (MFC-3240C and MFC-3340CN only) Cannot install software or print Run the MFL-Pro Suite Repair and Install program on the CD-ROM.
  • Page 157 DIFFICULTY ™ PhotoCapture Center Difficulties (MFC-3340CN only) Removable Disk does not work properly. Cannot access Removable Disk from Desktop icon. Network Difficulties (MFC-3340CN only) I cannot print over the Network 12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE SUGGESTIONS a)Have you installed the Windows If not, do the following: 1.
  • Page 158: Compatibility

    Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility with your phone line. The machine adjusts the modem speed for fax operations. Menu/Set Press Press...
  • Page 159: How To Improve Print Quality

    If you clean the print head at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on page i). 12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
  • Page 160: Checking The Print Quality

    Checking the print quality If faded or streaked colors and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. Press Press to select Test Print .
  • Page 161 Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother Customer Service (see Brother numbers on page i). Caution Do NOT touch the print head.
  • Page 162: Checking The Printing Alignment

    Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. Press Press to select Test Print . ▲...
  • Page 163: Checking The Ink Volume

    Checking the ink volume You can check the ink that is left in the cartridge. Press Press to select Ink Volume . ▲ ▼ Menu/Set Press Press to select the color you ▲ ▼ want to check. The LCD shows the ink volume. Stop/Exit Press (MFC-3240C and MFC-3340CN only) You can check the ink...
  • Page 164: Packing And Shipping The Machine

    Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution It is important to allow the machine to ‘park’ the print head after a print job.
  • Page 165 If your machine has a handset, remove it and the handset curled cord. If you are packing the machine for the Brother Exchange Service, keep these items and return only the machine. Wrap the machine in the bag and place it in the original carton with the original packing material.
  • Page 166 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange”...
  • Page 167: Routine Maintenance

    Routine maintenance Cleaning the Scanner Unplug the machine, close the document support and the document tray and then open the top cover. Clean the flat white plate and the glass strip below the bar with isopropyl alcohol on a lint-free cloth. White Plate Glass Strip 12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
  • Page 168: Cleaning The Machine Printer Platen

    Cleaning the machine Printer Platen WARNING ■ Be sure to unplug the machine from the AC power outlet before cleaning the printer platen. ■ Be careful not to touch the paper feed star wheels and encoder film. ■ When you want to clean your machine printer platen, wipe it with a lint free cloth that is dry.
  • Page 169: Replacing The Ink Cartridges

    Replacing the ink cartridges Your machine is equipped with an ink dot counter that automatically monitors the ink level in each color cartridge. When the counter detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD. The LCD shows you which color cartridges are low or empty.
  • Page 170 Remove the cartridge covers. Cartridge Cover Do not touch the area shown in the illustration above. If the cartridge cover comes off when you open the bag the cartridge will not be damaged. Each color has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot.
  • Page 171 If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No . For each new cartridge you installed, press pad to automatically reset the ink dot counter for that color.
  • Page 172 Do not dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge. ■ Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges.
  • Page 173: Setting Up Telephone Services

    If you have Voice Mail on your phone line, please read the following carefully. Distinctive Ring Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as SmartRing, RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.
  • Page 174: What Does Brother's 'Distinctive Ring' Do

    What does Brother’s ‘Distinctive Ring’ do? The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new phone number on your line can just receive faxes.
  • Page 175: Before You Choose The Ring Pattern To Register

    Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Ring...
  • Page 176: Registering The Distinctive Ring Pattern

    Registering the Distinctive Ring pattern Very important! After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the voice calls yourself.
  • Page 177: Caller Id

    Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number, or name if it is available, of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (and name, if available).
  • Page 178: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine.
  • Page 179: Advanced Receiving Operations

    Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone in the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code fax.
  • Page 180: Fax/Tel Mode When Power Key Is On

    Fax/Tel mode when power key is On When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call. If you are at an extension phone, you’ll need to lift the handset during the F/T Ring Time and then press between the pseudo/double rings.
  • Page 181: Using A Cordless External Handset

    Using a cordless external handset If your cordless telephone is connected to the EXT. jack on the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. Changing the remote codes Remote Codes might not work with some telephone systems.
  • Page 182: Connecting An External Device To Your Machine

    Connecting an external device to your machine Connecting an external telephone You can connect a separate telephone (or telephone answering device) directly to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT. in the back of the machine.
  • Page 183: Connecting An External Telephone Answering Device (Tad

    Connecting an external telephone answering device (TAD) Sequence You may choose to connect an additional answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens”...
  • Page 184: Connections

    If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the phone line. (See illustration below.) Unless you are using Distinctive Ring, do not connect a TAD elsewhere on the same phone line.
  • Page 185: Recording Outgoing Message (Ogm) On An External Tad

    Set your external TAD to four rings or less. (The machine’s Ring Delay setting does not apply.) Record the outgoing message on your external TAD. Set the TAD to answer calls. For FAX-1940CN, set the Receive Mode to Manual . (See Choosing the Receive Mode on page 4-3.) —OR—...
  • Page 186: Special Line Considerations

    Special line considerations Roll over phone lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.
  • Page 187: Converting Telephone Wall Outlets

    Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.
  • Page 188: Installing Machine, External Two-Line Tad And Two-Line Telephone

    Installing machine, external two-line TAD and two-line telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is explained in the following steps.
  • Page 189: Multi-Line Connections (Pbx

    Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you.
  • Page 190: B Appendix B

    Appendix B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
  • Page 191: Navigation Keys

    Navigation keys You can access the menu mode by pressing When you enter the menu, the LCD scrolls. Press for General Setup menu —OR— Press for Fax menu —OR— Press for Copy menu Press for Initial Setup You can scroll more quickly through each menu level by pressing the arrow for the direction you want: Select an option by pressing the LCD.
  • Page 192 Select & Set Main Menu Submenu 1.General 1.Mode Timer Setup 2.Paper Type 3.Paper Size 4.Volume The factory settings are shown in Bold. Select & Set Menu Options Selections — 5 Mins 2 Mins 1 Min 30 Secs (Default for MFC-3240C, MFC-3340CN) 0 Sec (Default for...
  • Page 193 Main Menu Submenu 1.General 4.Volume Setup (Continued) (Continued) 5.Auto Daylight 6.On/Off Setting 7.LCD Contrast 2.Fax 1.Setup Receive (In Fax mode only) The factory settings are shown in Bold. B - 4 APPENDIX B Menu Options Selections 5.Volume Amplify (Permanent/ (FAX-1840C, Temporary) FAX-1940CN only)
  • Page 194 Main Menu Submenu 2.Fax 1.Setup Receive (Continued) (In Fax mode only) (Continued) 2.Setup Send (In Fax mode only) The factory settings are shown in Bold. Menu Options Selections 4.Remote Code 51, #51) 5.Auto Reduction — 6.Polling RX 1.Contrast Auto Light Dark 2.Fax Standard...
  • Page 195 Main Menu Submenu 2.Fax 3.Set Quick-Dial (Continued) 4.Report Setting 5.Remote Fax 6.Remaining Jobs The factory settings are shown in Bold. B - 6 APPENDIX B Menu Options Selections 1.One-Touch Dial — 2.Speed-Dial — 3.Setup Groups 1.Transmission On+Image Off+Image 2.Journal Every 7 Days Period Every 2 Days Every 24 Hours...
  • Page 196 Main Menu Submenu 2.Fax 7.Setup Msg (Continued) (FAX-1940CN only) 0.Miscellaneous 3.Copy 1.Quality 2.Brightness 3.Contrast The factory settings are shown in Bold. Menu Options Selections 1.OGM Msg Ctr OGM F/T OGM 2.ICM Max.Time 3.ICM Rec.Monitr 1.Compatibility High (FAX-1940CN, MFC-3240C, MFC-3340CN only) Normal Basic 2.Distinctive...
  • Page 197 Main Menu Submenu 3.Copy 4.Color Adjust (Continued) 4.PhotoCapture 1.Print Quality (MFC-3340CN only) 2.Paper & Size 3.Brightness 4.Contrast The factory settings are shown in Bold. B - 8 APPENDIX B Menu Options Selections 1.Red 2.Green 3.Blue — Normal Photo — Letter Glossy 4"x 6"...
  • Page 198 Main Menu Submenu 4.PhotoCapture 5.True2Life (Continued) 6.Cropping 7.Borderless 8.Scan to Card The factory settings are shown in Bold. See the complete Software User’s Guide on the CD-ROM. Menu Options Selections 1.White Balance 2.Sharpness 3.Color Density — — 1.Quality B/W 200x100 dpi B/W 200 dpi Color 150 dpi Color 300 dpi...
  • Page 199 Main Menu Submenu 5.LAN 1.Setup TCP/IP (MFC-3340CN only) 2.Setup Misc. 0.Factory Reset The factory settings are shown in Bold. B - 10 APPENDIX B Menu Options Selections 1.BOOT Auto Method Static RARP BOOTP DHCP [000-255]. 2.IP Address [000-255]. [000-255]. [000-255] [000-255].
  • Page 200 Main Menu Submenu 4.Print 1.Help List Reports 2.Quick-Dial (MFC-3240C only) 3.Fax 6.Print Journal Reports 4.Transmission (MFC-3340CN only) 5.User Settings 6.Network Config (MFC-3340CN only) 0.Initial 1.Receive Setup Mode (Excluding FAX-1940CN) 1.Receive Mode (FAX-1940CN only) 2.Date/Time 3.Station ID 4.Tone/Pulse 0.Local Language (Canada only) The factory settings are shown in Bold.
  • Page 201: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for do not have printed letters because they are used for special characters.
  • Page 202: Special Characters And Symbols

    Special characters and symbols Press , and then press the special character or symbol you want. Then press select it. Press Press Press to move the cursor under (space) ! " # $ % & ’ ( ) : ; < = > ? @ [ ] ^ _ É...
  • Page 203: Glossary

    Glossary ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset or pressing Hook/Hold (FAX-1840C), or and MFC-3340CN).
  • Page 204 External phone A telephone that is plugged into the EXT jack of your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 205 Fax Receive Code Press this code ( call on an extension or external phone. Fax Storage You can store faxes in memory. Fax tones The signals sent by sending and receiving fax machines while communicating information. Fax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD).
  • Page 206 OCR (optical character recognition) (MFC-3240C and MFC-3340CN only) The bundled ScanSoft application converts an image of text to text you can edit. One-Touch Keys on the machine’s control panel where you can store numbers for easy dialing. You can store a second number on each key if you press Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper.
  • Page 207 Resolution The number of vertical and horizontal lines per inch. See: Standard, Fine, Super Fine and Photo. Ring Delay The number of rings before the machine answers in Fax Only , Fax/Tel and MC:Msg. Ctr. (FAX-1940CN only) mode. Ring Volume Volume setting for the machine’s ring. Scanning (MFC-3240C and MFC-3340CN only) The process of sending an electronic image of a paper document into your computer.
  • Page 208 Transmission Verification Report A listing for each transmission, that shows its date, time and number. ® True2Life (MFC-3340CN only) Adjusts the color in the image for better print quality by improving sharpness, white balance and color density. User Settings A printed report that shows the current settings of the machine.
  • Page 209: Specifications

    Specifications Product description General Memory Capacity Automatic Document Feeder (ADF) Paper Tray Printer Type Print Method LCD (Liquid Crystal Display) Power Source Power Consumption S - 1 SPECIFICATIONS 8 MB (FAX-1840C and MFC-3240C) 16 MB (FAX-1940CN and MFC-3340CN) Up to 20 pages Temperature: 68°F - 86°F (20°C - 30°C) Humidity: 50% - 70% Paper: 20 lb Letter (80 g/m...
  • Page 210 Dimensions Weight 11 lb (5 kg) Noise Operating: Temperature Operating: Best Print Quality: Humidity Operating: Best Print Quality: 15.3 inch (388 mm) 10.9 inch (277 mm) 14.2 inch (361 mm) 14.7 inch (373 mm) 21.7 inch (551 mm) 15.8 inch (402 mm) 14.3 inch (364 mm) 12.7 inch (322 mm) 14.3 inch (364 mm)
  • Page 211: Print Media

    Up to 11 pages/minute (Letter paper)* * Does not include the time it takes to feed the paper. Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document. Stacks up to 99 pages...
  • Page 212: Photocapture Center (Mfc-3340Cn Only

    PhotoCapture Center (MFC-3340CN only) Available Media File Extension (Media Format) (Image Format) Color Enhancement Number of Files Folder Borderless ™ ® CompactFlash Version 1.0 ™ (Microdrive is not compatible) (Compact I/O card such as Compact LAN card and Compact Modem card are not supported.) ®...
  • Page 213: Fax

    Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Gray Scale Polling Types Contrast Control Resolution One-Touch Dial Speed-Dial Broadcasting Automatic Redial Auto Answer Communication Source S - 5 SPECIFICATIONS ITU-T Group 3 MH/MR/MMR/JPEG Automatic Fallback14400 bps (FAX-1840C) 33600 bps (FAX-1920CN, MFC-3240C and MFC-334CN) ADF Width:...
  • Page 214: Scanner (Mfc-3240C And Mfc-3340Cn Only

    Memory Transmission Out of Paper Reception “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).
  • Page 215: Printer

    Printer For FAX-1840C and FAX-1940CN, you can download the Brother Printer Driver from the Brother Solutions Center. Visit us Printer Driver Resolution Print Speed Printing Width Disk-Based Fonts Borderless S - 7 SPECIFICATIONS http://solutions.brother.com ® Windows 98/98SE/Me/2000 Professional and XP...
  • Page 216: Interfaces

    ® Microsoft Internet Explorer 5 or greater. Maximum 1200 x 1200 dpi scanning with Windows selected using the Brother Utility.) Dedicated “Scan” key and direct Network Scanning (MFC-3340CN only) supported in Mac ® Systems Mac OS X 10.2.4 or greater.
  • Page 217: Consumable Items

    Consumable items Service Life of Ink Cartridge S - 9 SPECIFICATIONS The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Standard Black - Approximately 500 pages at 5% coverage High Yield Black - Approximately 900 pages at 5% coverage Yellow, Cyan and Magenta - Approximately 400 pages at 5% coverage...
  • Page 218: Network (Lan)

    Network (LAN) (FAX-1940CN and MFC-3340CN only) Support for Protocols You can connect your machine to a network for Network Printing, Network Scanning and PC Fax Send. Also included is Brother BRAdmin Professional Network Management software. ® Windows 98/98SE/Me/2000/XP ® Mac OS 8.6 - 9.2, Mac OS...
  • Page 219: Optional External Wireless Print/Scan Server (Nc-2200W) (Mfc-3240C And Mfc-3340Cn Only

    Optional External Wireless Print/Scan Server (NC-2200w) (MFC-3240C and MFC-3340CN only) NC-2200w External Wireless Print/Scan Server (Optional) Network types Support for Protocols S - 11 SPECIFICATIONS Connecting the optional External Wireless Print/Scan Server (NC-2200w) to your machine will allow you to print and scan over a wireless network. IEEE 802.11b wireless LAN ®...
  • Page 220: Index

    ... 3-3 transmission ... 3-5 Broadcasting ... 3-12 setting up Groups for ...5-4 Brother accessories and supplies ...ii Brother numbers ... i Customer Service ... i fax back system ...ii Frequently asked questions (FAQs) ... i product support ... i Warranties ...iii, iv, vi...
  • Page 221 Date and Time ... 2-1 Delayed Batch Transmission ... 3-16 Dialing a pause ... 5-6 access codes and credit card numbers ... 5-6 automatic fax redial ... 3-3 automatic transmission ... 3-5 Groups ... 3-12 manual transmission ... 3-1 Speed-Dial ... 3-2 Distinctive Ring ...
  • Page 222 canceling from memory ... 3-11 color fax ... 3-4 compatibility ...12-14 contrast ...3-7 enter Fax mode ... 3-1 from memory (Dual Access) ...3-3, 3-9 manual ... 3-5 overseas ... 3-13 Real Time Transmission ...3-10 resolution ... 3-8 Fax/Tel mode ... 4-3 Announcement ...
  • Page 223 Mode, entering Copy ... 9-1 Fax ... 3-1 Scan ... 1-4 Multi-line connections (PBX) ... A-17 Network Printing See Software User’s Guide on the CD-ROM..Scanning See Software User’s Guide on the CD-ROM..On/Off key ... 1-6 Fax Receive setting ... 1-6 One-Touch numbers storing ...
  • Page 224 Programming your machine ... B-1, B-2 Quality key (copying) ... 9-3 Quick-Dial ... 5-1 Access codes and credit card numbers setting up ... 5-6 Broadcasting ... 3-12 using Groups ... 3-12 Group dial changing ... 5-3 setting up Groups for Broadcasting ...
  • Page 225 TAD (telephone answering device), external ... 4-1, 4-3, A-11, A-16 connecting ... A-11, A-12 receive mode ... 4-1, 4-3 recording OGM ... A-13 with two-line jack ... A-16 Temporary copy settings ... 9-3 Text, entering ... B-12 special characters ... B-13 Tone signals on Pulse line ...
  • Page 226: Remote Retrieval Access Card (Fax-1940Cn Only

    Remote Retrieval Access card (FAX-1940CN only) If you plan to retrieve voice or fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit in your wallet or organizer. Keeping it handy will help you derive the full benefit of your machine’s Paging, Fax Forwarding, and Remote Retrieval features.
  • Page 227 R - 2...
  • Page 228: Remote Retrieval Access Card (Fax-1840C, Mfc-3240C And Mfc-3340Cn Only

    Remote Retrieval Access card (FAX-1840C, MFC-3240C and MFC-3340CN only) If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer.
  • Page 229 Fold Fold R - 4...
  • Page 230 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 231 ® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend...

This manual is also suitable for:

Fax-1840cFax-1940cnMfc-3240c