FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
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■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. ■...
Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°-35°C. Caution ■...
Quick Reference Guide Sending faxes Automatic Transmission If it is not illuminated in green, press Load your document. Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. Mono Start Press Colour Start Storing numbers Storing One-Touch Dial numbers Menu/Set Press...
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Dialling operations One-Touch Dialling/ Speed-Dialling If it is not illuminated in green, press Load your document. Press the One-Touch key of the number you want to call. To dial a One-Touch number that is shown in a black square on the control panel, hold down you press the One-Touch key.
Table of Contents Introduction ... 1-1 Using this Guide ... 1-1 Finding information ... 1-1 Symbols used in this Guide ... 1-1 Control panel overview ... 1-2 Turning the machine to Power Save condition ... 1-5 Power Save Setting ... 1-6 Load documents ...
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Setting the Speaker Volume ... 2-8 Turning on Automatic Daylight Savings Time... 2-8 Setting the LCD Contrast... 2-8 Setup Send ... 3-1 How to enter Fax mode ... 3-1 How to dial ... 3-1 Manual dialling... 3-1 One-Touch dialling... 3-2 Speed-Dialling ...
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Setup Receive ... 4-1 Basic receiving operations... 4-1 Choosing the Receive Mode ... 4-1 To select or change your Receive Mode ... 4-2 Setting the Ring Delay... 4-2 Setting the F/T Ring Time (Fax/Tel mode only)... 4-3 Fax Detect (MFC-3240C only)... 4-4 Fax Detect (FAX-1840C only) ...
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Remote Retrieval ... 6-4 Using your Remote Access Code... 6-4 Remote commands... 6-5 Retrieving fax messages ... 6-6 Changing your Fax Forwarding number ... 6-6 Printing reports ... 7-1 Fax settings and activity ... 7-1 Customizing the Transmission Verification Report ... 7-1 Setting the Journal Period ...
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Important Information for New Zealand ... 9-4 Important Safety Instructions... 9-4 IMPORTANT-For Your Safety ... 9-7 Disconnect device ... 9-7 IMPORTANT NOTICE... 9-7 Important Information for Some Countries ... 9-8 Important Safety Instructions... 9-8 Trademarks ... 9-11 Troubleshooting and routine maintenance ... 10-1 Troubleshooting ...
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Viewing Caller ID List... A-5 Printing Caller ID List... A-5 Telephone Service for New Zealand ... A-6 FaxAbility ... A-6 How Will the Fax Machine Treat All Other What is the Advantage of Using the FaxAbility How Does FaxAbility Work? ... A-7 How to Turn FaxAbility OFF or ON...
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Appendix B ... B-1 On-screen programming...B-1 Menu table...B-1 Memory storage...B-1 Navigation keys ...B-2 Entering Text ...B-9 Inserting spaces ...B-9 Making corrections ...B-9 Repeating letters ...B-9 Special characters and symbols...B-10 Glossary ... G-1 Specifications ...S-1 Product description ...S-1 General...S-1 Print media ...S-3 Copy ...S-3 Fax...S-4 Scanner (MFC-3240C only)...S-5...
Introduction Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide.
Control panel overview MFC-3240C FAX-1840C 1 - 2 INTRODUCTION...
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One-Touch keys These keys give you instant access to previously stored Quick-Dial numbers. Shift To access a One-Touch number in a black square on the control panel, hold down this key as you press the One-Touch key. Ink Management (MFC-3240C only) Lets you clean the print head, check the print quality, and check the available ink volume.
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Liquid Crystal Display (LCD) Displays messages on the screen to help you set up and use your machine. Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone.
Turning the machine to Power Save condition When the machine is idle, you can turn it to Power Save condition by pressing the Power Save key. In Power Save mode, the machine will receive telephone calls as normal. For further information on receiving faxes in the power save condition, please see the table on page 1-6.
Power Save Setting You can customise the machine’s mode is Fax Receive:On , so your machine can receive faxes or calls even when the machine is in Power Save mode. If you do not want your machine to receive faxes or calls, turn this setting to Fax Receive:Off .
Load documents You can send a fax, make copies, and scan from the ADF (automatic document feeder). Using the automatic document feeder (ADF) The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF.
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Fan the pages well and stagger them at an angle. Open the document tray (1) and pull out the extension (2) and then open the document support (3). Put the documents face down, top edge first in the ADF until you feel them touch the feed roller (4).
Recommended Paper To get the best print quality, we suggest using Brother paper. (See table below.) If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.
Handling and using special paper ■ Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. ■ The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side.
Paper type and size for each operation Paper Type Paper Size Cut Paper Letter 216 x 279 mm (8 1/2" x 11") 210 x 297 mm (8.3" x 11.7") Legal 216 x 356 mm (8 1/2" x 14") Executive 184 x 267 mm (7 1/4" x 10 1/2") JIS B5 182 x 257 mm (7.2"...
Paper weight, thickness and capacity Paper Type Cut Paper Plain Paper Inkjet Paper Glossy Paper Cards Photo Card Index Card Post Card Envelopes Transparencies * Up to 50 sheets for Legal size paper (80 gsm). * Up to 100 sheets of 80 gsm. Paper capacity of the output paper tray Output Paper Up to 50 sheets of 80 gsm (A4)
Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper 1Top Cut Sheet 3 mm (0 mm)* Envelopes 12 mm *1 When you set the Borderless feature to On.
How to load paper, envelopes and post cards To load paper or other media Pull the paper tray completely out of the machine and remove the output paper tray. Press and slide the paper side guide to fit the paper width. Paper Side Guide Pull out the paper support and unfold the paper support flap.
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Fan the stack of paper well to avoid paper jams and mis-feeds. Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark.
To load envelopes ■ Use envelopes that weigh from 75-95 gsm. ■ Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below. DO NOT USE ENVELOPES: ■...
Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: Open the envelope flap.
About fax machines Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Colour Start and they will continue for about 60 seconds after dialling.
ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error.
Getting started Initial Setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time.
Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence: ■...
Setting the Phone Line Type If you are connecting the machine to a line that features a PABX (PBX) or ADSL to send and receive faxes, it is also necessary to change the Phone Line Type accordingly by completing the following steps.
General Setup Setting the Mode Timer (MFC-3240C only) The machine has three temporary mode keys on the control panel: Fax, Scan and Copy. You can change the number of seconds or minutes the machine takes after the last Scan or Copy operation before it returns to Fax mode.
Setting the Mode Timer (FAX-1840C only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode.
Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. Menu/Set Press Press to select Plain , ▲ ▼ Inkjet , Glossy or Transprncy . Menu/Set Press Stop/Exit Press The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine.
Setting the Ring Volume You can turn the ring Ring Volume:Off or you can select the ring volume level. Menu/Set Press Press to select Low , Med , ▲ ▼ High or Off . Menu/Set Press Stop/Exit Press —OR— You can adjust the ring volume when your machine is idle (not being used).
Setting the Speaker Volume You can select the speaker volume. Menu/Set Press Press to select Low , Med , ▲ ▼ High or Off . Menu/Set Press Stop/Exit Press Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time.
Setup Send How to enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax. How to dial You can dial in any of the following ways. Manual dialling Press all of the digits of the phone or fax number.
One-Touch dialling Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 5-1.) To dial One-Touch numbers in the black square, hold down you press the One-Touch Key. Speed-Dialling Search/Speed Dial Press number.
Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press navigation keys to search. (See Storing One-Touch Dial numbers on page 5-1 and Storing Speed-Dial numbers on page 5-2.) * To search alphabetically, you can use the dial pad to enter the first letter of the name you are looking for.
How to Fax (B&W and Colour) Colour fax transmission Your machine can send a colour fax to machines that support this feature. However, colour faxes cannot be stored in the memory. When you send a colour fax, the machine will send it in real time (even if Real Time TX is set to Off ).
Manual transmission Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. If it is not illuminated in green, press Load your document. Pick up the handset of the machine (FAX-1840C)/external phone (MFC-3240C) and listen for a dial tone. Dial the fax number you want to call.
Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. If it is not illuminated in green, press After each setting is accepted, the LCD will ask if you want to enter more settings: Press...
Fax Resolution Fax Resolution You can use the temporarily (for this fax only). In Fax mode Fax Resolution Menu/Set press —OR— You can change the default setting: If it is not illuminated in green, press Load your document. Menu/Set Press Press to select the resolution ▲...
Dual Access (Not available for colour faxes) You can dial a number, and begin scanning the fax into memory— even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access.
Real Time Transmission When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialling and sending. If the memory becomes full, the machine will send the document in real time (even if Real Time TX is set to Off ).
Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) Menu/Set Press If you have more than one job waiting, press ▲ Stop/Exit Press Cancelling a fax in progress If you want to cancel a fax, while the machine is scanning, dialling or...
Advanced sending operations Broadcasting (Not available for colour faxes) Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialled numbers in the same broadcast.
■ If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 100 different numbers. ■ The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting.
Delayed Fax (Not available for colour faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. If it is not illuminated in green, press Load your document.
Delayed Batch Transmission (Not available for colour faxes) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
Setup for Polled Transmit (Standard) (Not available for colour faxes) Polled Transmit is when you set up the machine to wait with a document so another fax machine can retrieve it. If it is not illuminated in green, press Load your document. Menu/Set Press Press...
Cancelling a Job menu setting. (See Cancelling a scheduled job on page 3-10.) You can use Secure Polling only with another Brother fax machine. 6.Polled TX 1.Doc 2.Memory...
TX Lock (Key Lock for some countries) TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On the following operations are available: ■ Receiving faxes ■ Fax Forwarding (If Fax Forwarding was already On ) ■...
Setting up the password If you forget the TX Lock password, please contact your Brother dealer or Brother for assistance. Menu/Set Press Enter a 4-digit number for the password. Menu/Set Press If the LCD shows Verify: , re-enter the password.
Turning TX Lock on Menu/Set Press Press to select Set TX ▲ ▼ Lock . Menu/Set Press Enter the registered 4-digit password. Menu/Set Press The machine goes offline and the LCD shows TX Lock Mode . Turning TX Lock off Menu/Set Press Enter the registered 4-digit password.
Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. How it works The machine Fax Only automatically answers (automatic receive) every call as a fax. The machine controls the Fax/Tel line and automatically...
To select or change your Receive Mode Menu/Set Press Press to select Fax Only , ▲ ▼ Fax/Tel , External TAD or Manual . Menu/Set Press Stop/Exit Press Setting the Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.
Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.
Fax Detect (MFC-3240C only) When you use this feature, you don’t have to press Colour Start , or the Fax Receive Code Zealand) when you answer a fax call. Selecting Fax Detect:On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
Fax Detect (FAX-1840C only) When you use this feature, you don’t have to press Colour Start , or the Fax Receive Code fax call. Selecting Fax Detect:On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
Printing a reduced incoming fax (Auto Reduction) If you choose Reduction:On , the machine automatically reduces an incoming fax to fit on one page of A4, letter or legal size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper Size setting ( If it is not illuminated in green, press Menu/Set...
Printing a fax from the memory If you have selected Fax Forwarding or Fax Storage ( ), you can still print a fax from the memory when you are at your machine. (See Setting Fax Storage on page 6-2.) Menu/Set Press Mono Start Press...
Secure Polling is a way to keep your documents and others from falling into the wrong hands while the machine is set up for polling. You can use Secure Polling only with another Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.
Setup for Polling Receive with Secure Code You need to make sure you are using the same secure code as the other party. If it is not illuminated in green, press Menu/Set Press Press to select ▲ ▼ Polling:Secure . Menu/Set Press Enter a four-digit secure code.
Sequential Polling The machine can request documents from several fax units in a single operation. You just specify several destinations in Step 5. Afterwards, a Sequential Polling Report will be printed. If it is not illuminated in green, press Menu/Set Press Press to choose Standard ,...
Quick-Dial numbers and dialling options Storing numbers for easy dialling You can set up your machine to do following types of easy dialling: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number.
Use the dial pad to enter the name (up to 15 characters). Menu/Set Press (You can use the chart on page B-9 to help you enter letters.) —OR— Menu/Set Press Go to Step 2 to store another One-Touch number. —OR— Stop/Exit Press Storing Speed-Dial numbers...
Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: Press to change the stored...
Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Search/Speed Dial First, you will need to store each fax number as a One-Touch or Speed-Dial number.
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Menu/Set Press Use the dial pad and the chart on page B-9 to enter a name for the Group. Menu/Set Press (For example, NEW CLIENTS) Stop/Exit Press You can print a list of all One-Touch and Speed-Dial numbers. (See Printing reports on page 7-3.) Group numbers will be marked in the GROUP column.
Dialling options Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers.
Tone or Pulse (Not available in New Zealand) If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.
Telephone (voice) operation (FAX-1840C only) You can use the machine to make voice telephone calls by dialling manually or by using Search, One-Touch Dial or Speed-Dial memory. You can use the handset to make and receive calls. When you dial a Quick-Dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored.
Remote Fax Options (Not available for colour faxes) You can only use one remote fax option at a time: Fax Forwarding—OR—Fax Storage—OR—Off. You can change your selection at any time ( (See Turning off Remote Fax Options on page 6-2.) Setting up Fax Forwarding When you select Fax Forward, your machine stores the received fax in the memory.
Setting Fax Storage If you select Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the Remote Retrieval commands. Menu/Set Press Press to select ▲ ▼ Fax Storage .
Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- Menu/Set Press Enter a three-digit code using...
Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Using your Remote Access Code Dial your fax number from a telephone or another fax machine using touch tone.
Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by two short beeps and you must enter a remote command. Remote commands Change the Fax Forwarding or Fax Storage settings...
Retrieving fax messages You can call your machine from any touch tone phone and have your fax messages sent to a fax machine. Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by beep, you have messages.
Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Menu/Set Press —OR— Menu/Set Press Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can print the report by following the steps on the next page. The default setting is Every 50 Faxes .
Printing reports Following reports are available: 1.Help List 2.Quick-Dial 3.Fax Journal 4.XMIT Verify How to print a report For MFC-3240C, press —OR— For FAX-1840C, press holding down the Press to select the report you want. ▲ ▼ Menu/Set Press —OR— Enter the number of the report you want to print.
Making copies Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time. Enter Copy mode Copy Before making copies, make sure that ) is illuminated Copy in green. If it is not, press ) to enter Copy mode.
Making a single copy Copy Press Load your document. (See Load documents on page 1-7.) Mono Start Press To stop copying, press Making multiple copies Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Using the temporary Copy keys (Temporary settings) When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. Temporary Copy Keys These settings are temporary, and the machine returns to its default settings 60 seconds after it finishes copying.
Increasing copy speed or quality You can select the copy quality. The default setting is Normal . Quality Press Normal Fast Best Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99). Quality Press Press...
Changing the temporary copy settings Options Use the key to quickly set the following copy settings temporarily for the next copy. Press Menu Selections Options select Enlarge/Reduce Paper Type Paper Size Brightness Contrast Page Layout No. of Copies After you choose your settings by pressing shows Set temporarily .
Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. Options Press to select Enlarge/Reduce Custom(25-400%) 200% → 198% 10x15cm → 186%10x15cm → 142% A5 →...
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Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99). Options Press Menu/Set Press Press to select the enlargement or reduction ratio you ▲ ▼ want. Menu/Set Press —OR— You can select Custom(25-400%) and press Use the dial pad to enter an enlargement or reduction ratio from 25% to 400% .
Setting paper type If you are copying on special paper, be sure to select the type of paper you are using so you will get the best print quality. Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Adjusting brightness You can adjust the copy brightness to make copies darker or lighter. Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99). Options Press Menu/Set Press Press to make a lighter copy. ▲...
Making N in 1 copies (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which allows you to save paper. ■...
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Place document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) 8 - 11 MAKING COPIES...
Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Increasing copy speed or quality Menu/Set Press Press to select Normal , ▲...
Adjusting contrast You can change the contrast to help an image look sharper and more vivid. Menu/Set Press Press to increase the contrast. ▲ —OR— Press to decrease the contrast. ▼ Menu/Set Press Stop/Exit Press Adjusting colour saturation Menu/Set Press Press to select Red , Green ▲...
Legal limitations Colour reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with relevant authorities as to any particular questionable documents.
Important information Important Information for Australia IMPORTANT-For Your Safety. To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground.
The purpose of the International E promote the development and popularization of energy-efficient office equipment. TAR ® As an E Partner, Brother Industries, Ltd. has determined NERGY that this product meets the E efficiency. Important safety instructions Read all of these instructions.
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This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet.
Important Information for New Zealand Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
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All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other...
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Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel. Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified Service Personnel under the following conditions: ■...
IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.
Important Information for Some Countries Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product near water.
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Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service. Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: ■...
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This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages.
The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
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ERROR MESSAGES ERROR CAUSE MESSAGE The print head is too warm. High Temperature One or more of the ink cartridges Ink Empty is empty. The machine will stop all print operations. While memory is available, black and white faxes will be received into memory. If a sending machine has a colour fax, the machine’s ‘handshake’...
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ERROR MESSAGES ERROR CAUSE MESSAGE The machine’s memory is full. Out of Memory Paper is jammed in the machine. Paper Jam The machine has a mechanical Unable to problem. Change —OR— A foreign obstacle, such as a clip Unable to or ripped paper, is in the machine.
Document Jam If the document is jammed, follow the steps below. Document is jammed inside the front of the machine. Remove any paper from the ADF that is not jammed. Pull the jammed document out toward the front of the machine. Stop/Exit Press 10 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the paper tray Pull the paper tray out of the machine. Slowly pull out the jammed paper to remove it. TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 5 Paper Tray Jammed paper...
Paper is jammed inside the machine Remove the jam clear cover. Pull the jammed paper out of the machine. Re-insert the jam clear cover. If you can not pull out the jammed paper, close the document support and the document tray and lift the open cover to the open position until it locks securely into place.
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Close the top cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 7...
If you are having difficulty with your machine If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
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DIFFICULTY SUGGESTIONS Printing (Continued) Smudged stain at the top Make sure the paper is not too thick or not curled. (See About paper on center of the printed page. page 1-9.) Printing appears dirty or ink Make sure you are using the proper types of paper. (See About paper seems to run.
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DIFFICULTY Printing Received Faxes (Continued) Received colour fax prints only in black and white. Left and Right margins are cut off or a single page is printed on two pages. Phone Line or Connections Dialling does not work. (No dial tone) Receiving Faxes Cannot receive a fax Sending Faxes...
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Sometimes you may see vertical streaks on copies. Clean the scanner. copies (See Cleaning the Scanner on page 10-21.) Scanning Difficulties (MFC-3240C only) TWAIN/WIA errors appear Make sure the Brother TWAIN/WIA driver is selected as the primary while scanning. source. In PaperPort Brother TWAIN/WIA driver. Software Difficulties (MFC-3240C only) Cannot install software or print Run the MFL-Pro Suite Repair and Install program on the CD-ROM.
Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line, we recommend that you adjust the Equalization for compatibility. The machine adjusts the modem speed for fax operations. Menu/Set Press Press to select Basic , (or ▲...
■ If you clean the print head at least five times and the print has not improved, call your Brother dealer for service. ■ The print head controls the flow of ink using tiny pumps to produce characters or images onto the page.
Checking the print quality If faded or streaked colours and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. Ink Management Press Press...
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Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer. Caution Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty.
Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. Ink Management Press Press to select Test Print . ▲...
Checking the ink volume You can check the ink that is left in the cartridge. Ink Management Press Press to select Ink Volume . ▲ ▼ Menu/Set Press Press to select the colour you ▲ ▼ want to check. The LCD shows the ink volume. Stop/Exit Press (MFC-3240C only) You can check the ink volume from your...
Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution It is important to allow the machine to ‘park’ the print head after a print job.
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Close the top cover. Unplug the machine from the telephone wall socket and remove the telephone line cord from machine. Unplug the machine from the electrical socket. Unplug the USB cable or LAN cable from the machine, if it is connected.
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Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. Close the carton. 10 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE (FAX-1840C only) (MFC-3240C only)
Routine maintenance Cleaning the Scanner Unplug the machine, close the document support and the document tray and then open the top cover. Clean the flat white plate and the glass strip below the bar with isopropyl alcohol on a lint-free cloth. White Plate Glass Strip TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 21...
Cleaning the machine Printer Platen WARNING ■ Be sure to unplug the machine from the AC power outlet before cleaning the printer platen. ■ Be careful not to touch the paper feed star wheels and encoder film. ■ When you want to clean your machine printer platen, wipe it with a lint free cloth that is dry.
Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD. The LCD will inform you which ink cartridge is low or needs replacing.
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Remove the cartridge covers. Cartridge Cover Do not touch the area shown in the illustration above. If the cartridge cover comes off when you open the bag the cartridge will not be damaged. Each colour has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot.
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If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No . For each new cartridge you installed, press pad to automatically reset the ink dot counter for that colour.
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If damage is caused to the print head or other parts of this machine as a result of the use of ink or ink cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result will not be covered by the warranty.
Appendix A Telephone Service for Australia ® Telstra FaxStream ® ® Telstra FaxStream Telephone Service (PSTS) offered by Telstra have an additional number on one phone line, with its own distinctive ® ring pattern. Telstra that helps users distinguish voice and facsimile calls. With ®...
® How does Telstra Incoming calls to the voice number, will have the standard ring pattern of long, long tone, followed by a pause, repeated, while the new fax number will have a different ring pattern of three short bursts of ring, repeated at regular intervals.
Set the Distinctive Ringing to ON Disconnect the fax machine from any TAD or telephone company voice mail. Menu/Set Press The screen displays the current setting of this feature. Press to select On (or Off ). ▲ ▼ Menu/Set Press Stop/Exit Press Caller ID (Caller IDentification)
How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the display shows you the caller’s phone number or name if the name has stored in the One-Touch and Speed-Dial.
Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.
Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring.
How Does FaxAbility Work? Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On , you will not hear the first ring of all incoming calls on the fax machine.
How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can select either On or Off . Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions.
Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number and name if available as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your MFC memory.
Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your MFC.
Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) This MFC feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pattern, so you will know which phone number is ringing.
Caller ID (For Singapore and Hong Kong) The Caller ID feature of this MFC lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings.
Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine.
Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone into the correct socket on the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code machine starts to receive a fax.
Fax/Tel mode When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call. If you are at an extension phone, you’ll need to lift the handset during the F/T Ring Time and then press for New Zealand) between the pseudo/double rings.
Using a cordless external handset If the base unit of your cordless telephone is connected (see page A-17) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. Not all brands of cordless phones are compatible for use with your MFC.
Connecting an external device to your machine Connecting an external telephone You can connect a separate telephone as shown in the diagram below. When you are using external or extension telephone, the LCD shows Telephone (MFC-3240C only) or Ext. Tel in Use (FAX-1840C only).
Connecting an external telephone answering device (TAD) Sequence You may choose to connect an additional answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens”...
Do not connect a TAD elsewhere on the same phone line. When you are using a TAD, the LCD shows Telephone (MFC-3240C only) or Ext. Tel in Use (FAX-1840C only). Connections The external TAD must be connected as shown above. Set your external TAD to one or two rings.
Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.
Multi-line connections (PBX) (For Australia and New Zealand only) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you.
Appendix B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Navigation keys You can access the menu mode by pressing When you enter the menu, the LCD scrolls. Press for General Setup menu —OR— Press for Fax menu —OR— Press for Copy menu Press for Initial Setup You can scroll more quickly through each menu level by pressing the arrow for the direction you want: Select an option by pressing the LCD.
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Select & Set Main Menu Submenu 1.General 1.Mode Timer Setup 2.Paper Type 3.Paper Size 4.Volume 5.Auto Daylight The factory settings are shown in Bold. B - 3 APPENDIX B Select & Set Menu Options Selections — 5 Mins 2 Mins 1 Min 30 Secs (Default for...
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Main Menu Submenu 1.General 6.P.Save Setup Setting (Continued) 7.LCD Contrast 2.Fax 1.Setup Receive (In Fax mode only) The factory settings are shown in Bold. Menu Options Selections — — Light Dark 1.Ring Delay 02-10(02) (Example for Australia) 2.F/T Ring 70 Sec Time 40 Sec 30 Sec...
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Main Menu Submenu 2.Fax 2.Setup Send (Continued) (In Fax mode only) 3.Set Quick-Dial The factory settings are shown in Bold. B - 5 APPENDIX B Menu Options Selections 1.Contrast Auto Light Dark 2.Fax Standard Resolution Fine S.Fine Photo — 3.Delayed 4.Batch TX 5.Real Time Next Fax...
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Main Menu Submenu 2.Fax 4.Report Setting (Continued) 5.Remote Fax 6.Remaining Jobs 0.Miscellaneous The factory settings are shown in Bold. Menu Options Selections 1.Transmission On+Image Off+Image 2.Journal Every 7 Days Period Every 2 Days Every 24 Hours Every 12 Hours Every 6 Hours Every 50 Faxes...
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Main Menu Submenu 3.Copy 1.Quality 2.Brightness 3.Contrast 4.Color Adjust 4.Print 1.Help List Reports 2.Quick-Dial (MFC-3240C only) 3.Fax Journal 4.XMIT Verify The factory settings are shown in Bold. B - 7 APPENDIX B Menu Options Selections — Best Normal Fast — —...
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Main Menu Submenu 0.Initial 1.Receive Setup Mode 2.Date/Time 3.Station ID 4.Tone/Pulse (Not available in New Zealand) 5.Phone Line The factory settings are shown in Bold. Menu Options Selections — Fax Only Fax/Tel External Manual — — — Fax: Name: — Tone Pulse —...
Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for do not have printed letters because they are used for special characters.
Special characters and symbols Press , and then press the special character or symbol you want. Then press select it. Press Press Press to move the cursor under (space) ! " # $ % & ’ ( ) : ; < = > ? @ [ ] ^ _ Ä...
Glossary ADF (automatic document feeder) Documents can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission (MFC-3240C only) Sending a fax without picking up the handset of an external phone. Automatic fax transmission (FAX-1840C only) Sending a fax without picking up the handset of the machine.
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External phone A TAD (telephone answering device) or telephone that is connected to your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
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Fax tones The signals sent by sending and receiving fax machines while communicating information. Fax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD). Fine resolution Resolution is 203 x 196 dpi. It is used for small print and graphs.
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Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines. Pause Allows you to place a 3.5 second delay in the dialling sequence stored on One-Touch keys and Speed-Dial numbers. Redial/Pause Press pauses.
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Standard resolution 203 x 97 dpi. It is used for regular size text and quickest transmission. Station ID The stored information that appears on the top of faxed pages. It includes the sender’s name and fax number. Super Fine resolution 392 x 203 dpi. Best for very small print and line art.
Specifications Product description General Memory Capacity Automatic Document Feeder (ADF) Paper Tray Printer Type Print Method LCD (Liquid Crystal Display) Power Source Power Consumption 8 MB Up to 20 pages Temperature: 20°C - 30°C Humidity: 50% - 70% Paper: 80 gsm A4 size 100 Sheets 80 gsm Ink Jet Piezo with 74 ×...
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Dimensions Weight Noise Temperature Humidity S - 2 SPECIFICATIONS 388 mm 277 mm 361 mm 373 mm 402 mm 364 mm 322 mm 364 mm 5 kg Operating: 42.5 to 51 dB* * It depends on printing conditions Operating: 105 - 35°C Best Print Quality: 20 - 33°C...
Up to 11 pages/minute (Letter/A4 paper) * Does not include the time it takes to feed the paper. Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document. Stacks up to 99 pages...
Memory Transmission Out of Paper Reception “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).
Printer For FAX-1840C, you can download the Brother Printer Driver from the Brother Solutions Center. Visit us at: Printer Driver Resolution Print Speed Printing Width Disk-Based Fonts Borderless S - 6 SPECIFICATIONS http://solutions.brother.com ® Windows 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-directional capability ®...
® Microsoft Internet Explorer 5 or greater. Maximum 1200 x 1200 dpi scanning with Windows selected using the Brother Utility.) PC Fax supports black and white faxing only. A Full-Speed USB 2.0 cable that is no longer than 2.0 m* * Your machine has a Full-Speed USB 2.0 interface.
Consumable items Service Life of Ink Cartridge Replacement Consumables S - 8 SPECIFICATIONS The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Standard Black - Approximately 500 pages at 5% coverage High Yield Black - Approximately 900 pages at 5% coverage...
Optional External Wireless Print/Scan Server (NC-2200w) (MFC-3240C only) NC-2200w External Wireless Print/Scan Server (Optional) Network types Support for Protocols Connecting the optional External Wireless Print/Scan Server (NC-2200w) to your machine will allow you to print and scan over a wireless network. IEEE 802.11b wireless LAN ®...
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(Error Correction Mode) ... 1-19 Envelopes ... 1-13 Equalization ... 10-12 Error messages on LCD ... 10-1 Comm. Error ... 10-1 Ink Empty ... 10-2 Near Empty ... 10-2 No Paper Fed ...10-2 Not Registered ...3-2, 10-2 Out of Memory ... 10-3 Unable to Change ...
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HELP LCD messages ... B-1 using navigation keys ... B-2 Menu Table ... B-1, B-3 Hold ... 5-8 Ink cartridges checking ink volume ... 10-17 replacing ... 10-23 Ink Dot Counter ... 10-23 Jacks external telephone ... A-18 TAD (answering machine) ...
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Quality key (copying) ... 8-3 Quick-Dial ... 5-1 Access codes and credit card numbers setting up ... 5-6 Broadcasting ... 3-11 using Groups ... 3-11 Group dial changing ... 5-3 setting up Groups for Broadcasting ... 5-4 One-Touch dial setting up ... 5-1 using ...3-2 Search ...3-3 Speed-Dial...
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if you are having difficulty with copying ... 10-11 incoming calls ... 10-11 phone line ... 10-12 phone line difficulties ... 10-10 printing ... 10-8 Printing Received Faxes ... 10-9 receiving faxes ... 10-10 scanning ... 10-11 sending faxes ... 10-10 software ...
Remote Retrieval Access card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your machine’s Paging, Fax Forwarding, and Remote Retrieval features.
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Visit us on the World Wide Web This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. http://www.brother.com ARL/ASA/NZ LF75370011...