Copying Difficulties; Scanning Difficulties - Brother MFC 6890CDW User Manual

Copying Difficulties

Difficulty
Cannot make a copy.
Poor copy results when using the
ADF.
Vertical black lines or streaks
appear in copies.
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass. Reposition the

Scanning Difficulties

Difficulty
TWAIN/WIA errors appear when
starting to scan.
Poor scanning results when using
the ADF.
OCR does not work.
Software Difficulties
Difficulty
Cannot install software or print.
'Device Busy'
Cannot print images from
FaceFilter Studio.
152
Suggestions
Make sure that the Copy
on page 96.)
Try using the scanner glass. (See Using the scanner glass on page 25.)
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean the glass strip and scanner glass and the white bar and
white plastic above them. (See Cleaning the scanner on page 171.)
document and try again.
Suggestions
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver.
Try using the scanner glass. (See Using the scanner glass on page 25.)
Try increasing the scanner resolution.
Suggestions
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Make sure the machine is not showing an error message on the LCD.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned On, and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
key is illuminated. (See Entering Copy mode