Care And Cleaning; Troubleshooting - HAMPTON BAY METARIE II 24 Use And Care Manual

Care and Cleaning

Do
Check the support connections, brackets, and blade
attachments twice a year. Make sure they are secure.
Because of the fan's natural movement, some connections
may become loose over time. It is not necessary to remove
the fan from the ceiling.
Clean your fan periodically. Use only a soft brush or
lint-free cloth to avoid scratching the finish. The plating is
sealed with a lacquer to minimize discoloration or
tarnishing.
(Optional) Apply a light coat of furniture polish to the wood
blades.
(Optional) Cover small scratches with a light application of
shoe polish.

Troubleshooting

WARNING: Make sure the power is off at the electrical
panel box before you attempt any repairs. Refer to step 6
"Making the electrical connections" on page 10.
Problem
The fan will not start.
The fan sounds noisy.
Solution
Check the main and branch circuit fuses or breakers.
Check the line wire connections to the fan and switch wire connections in the switch housing.
Make sure all motor housing screws are snug.
Make sure the screws that attach the fan blade to the motor hub are tight.
Make sure the wire nut connections are not rattling against each other or the interior wall of the switch
housing.
Allow a 24-hour "breaking-in" period. Most noises associated with a new fan disappear during this time.
If using the ceiling light kit, make sure the glassware is secured tightly.
Make sure there is a short distance from the ceiling to the canopy. It should not touch the ceiling.
Make sure your ceiling box is secure and rubber isolator pads are used between the mounting bracket
and outlet box.
Do not
Use water when cleaning. Water could damage the motor,
or the wood, or possibly cause an electrical shock.
Apply oil to your fan or motor. The motor has
permanently-lubricated sealed ball bearings.
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