Wi-Fi Troubleshooting - Technicolor DWA0120 Setup And User Manual

7.3 Wi-Fi troubleshooting

Cannot connect via WPS
If you have trouble connecting your Wi-Fi client via WPS, try one of the following:
• The WPS session only lasts 2 minutes, make sure to press the WPS button on both devices within this time slot.
• Wait until the WPS LEDs of the DWA0120 and other devices are off and then try again.
• Move the devices closer to each other.
• Make sure that Wi-Fi and WPS are enabled on the DWA0120. Proceed as follows:
1 Browse to the
For more information, see
2 Click Wireless. The Wireless page appears.
3 On the left menu, select the Wi-Fi access point to which you want to connect using WPS.
4 In the Wireless card header, make sure that the switch is
5 In the upper-right corner, click show advanced.
6 Under Access Point, make sure that:
• Broadcast SSID is switched to
• WPS is switched to
• Security mode is not WEP.
7 If you made changes, click Save.
If the problem persists, configure your Wi-Fi client manually. For more information, see
Wi-Fi client" on page
Forgot your wireless key?
If you have changed the wireless settings manually and you don't remember your settings, try one of the following:
1 Use a computer that is already connected to your network.
If none of your computers is connected to the wireless network, connect one with an Ethernet cable. For more
information, see
2 Browse to the DWA0120 web interface.
For more information, see
3 Click Wireless. The Wireless page appears.
4 On the left menu, select the Wi-Fi access point that you want to view.
5 Under Access Point, you can find the network name (SSID) and wireless key (password).
DMS3-CTC-25-552 v1.0
DWA0120 web interface.
"4.1.1 Accessing the DWA0120 web interface from your local network" on page
.
.
26.
"2.3 Connecting your wired devices" on page
"4.1.1 Accessing the DWA0120 web interface from your local network" on page
.
"3.1.3 How to manually connect a
17.
7 Support
36.
36.
74