Technicolor DWA0120 Setup And User Manual
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Technicolor DWA0120 Setup And User Manual

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  • Page 1 DWA0120 Setup and User Guide...
  • Page 2 Distribution and copying of this document, use and communication of its contents are not permitted without written authorization from Technicolor. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Technicolor.

  • Page 3: Table Of Contents

    3.5 Analysing your wireless performance ....................33 4 DWA0120 web interface ..................34 4.1 Accessing the DWA0120 web interface ....................35 4.1.1 Accessing the DWA0120 web interface from your local network ................. 36 4.1.2 Accessing your DWA0120 from the Internet (Remote Assistance) ..............37 4.2 Account settings............................38...
  • Page 4 5.1.1 Accessing the Samba server ............................61 5.1.2 Accessing the DLNA server ............................62 5.2 Printer sharing............................63 5.2.1 Connect your USB printer to the DWA0120 ......................63 5.2.2 Enable printer sharing on your DWA0120........................ 64 5.2.3 Installing the printer on your computer ........................65 6 Internet security ......................
  • Page 5 In this Setup and User Guide The goal of this Setup and User Guide is to show you how to: • Set up your DWA0120 and local network. • Configure and use the features of your DWA0120. Used Symbols danger symbol indicates that there may be a possibility of physical injury.

  • Page 6: Getting Started

    1 Getting started Introduction This chapter gives you a brief overview of the main features and components of your DWA0120. After this chapter we will start with the installation. Do not connect any cables, or power on your DWA0120 until instructed to do so in this Setup and User Guide.

  • Page 7: Features At A Glance

    “3 Wi-Fi” on page 20 • When Wi-Fi band steering is enabled, the DWA0120 automatically selects the best Wi-Fi access point for your Wi-Fi client based at that time and location, see “3.4 Enable Wi-Fi band steering to optimise your Wi-Fi” on page •...

  • Page 8: Product Overview

    1 Getting started 1.2 Product overview Overview This section provides an overview of the different components of your DWA0120: Topic Page 1.2.1 Power 1.2.2 Local network connections 1.2.3 Broadband connections 1.2.4 Buttons 1.2.5 LEDs DMS3-CTC-25-552 v1.0...

  • Page 9: Power

    If you are not sure of the type of power supply needed, consult the product's user documentation or contact your service provider or local product dealer. Power switch The power switch allows you to power on/off your DWA0120. DMS3-CTC-25-552 v1.0...

  • Page 10: Local Network Connections

    “2.3 Connecting your wired devices” on page All Ethernet ports on your DWA0120 are Gigabit Ethernet ports. Each Ethernet port has a maximum speed of 1 Gbps (Gigabit per second). Each Ethernet port has a LED to indicate link integrity (or activity).

  • Page 11: Broadband Connections

    “2.1 Connecting your DWA0120 to your service provider’s network” on page WAN port The Gigabit Ethernet WAN port allows you to use your DWA0120 as a local router. For more information, see “2.1 Connecting your DWA0120 to your service provider’s network” on page...

  • Page 12: Buttons

    Wi-Fi On/Off button The Wi-Fi On/Off ( ) button allows you to manually disable the Wi-Fi of your DWA0120. You can do this when none of your devices is using the Wi-Fi network. To turn the Wi-Fi on or off, briefly press and hold the Wi-Fi On/Off button for at least five seconds.

  • Page 13: Leds

    1 Getting started 1.2.5 LEDs Introduction On your DWA0120 you can find a number of LEDs that indicates the state of your DWA0120. Info Broadband Internet Wireless 2.4 GHZ Wireless 5 GHZ Ethernet Info LED The Info LED provides information about the overall state of your DWA0120.
  • Page 14 Solid on DSL line synchronised. Blinking Trying to detect carrier signal or pending DSL line synchronisation. No DSL line connected. - or - Your DWA0120 powered off. Broadband LED (if you are using the local router scenario) Colour State Description Green Solid on Connected to the WAN device.
  • Page 15 1 Getting started Ethernet LED Colour State Description Green Solid on At least one active network device is connected to the Ethernet switch. Blinking At least one network device is connected to the Ethernet switch and sending/receiving data. No active Ethernet devices connected to the Ethernet switch. This Ethernet LED provides an overall status of the Ethernet connections.

  • Page 16: Setting Up Your Dwa0120

    Proceed as follows: 1 Connect your DWA0120 to your service provider’s network. For more information, see “2.1 Connecting your DWA0120 to your service provider’s network” on page 2 Power on your DWA0120. For more information, see “2.2 Powering on your DWA0120” on page 3 Connect your network devices.

  • Page 17: Connecting Your Dwa0120 To Your Service Provider's Network

    Choose your setup To connect your DWA0120 to the Internet you can either: • Connect your DWA0120 to your service provider’s DSL network. In this setup your DWA0120 is used as a DSL gateway. Follow the instructions from “2.1.1 DSL gateway setup” on page Internet •...

  • Page 18: Dsl Gateway Setup

    Only use the DSL cable provided in your package. Other DSL cables may not work optimally with the DSL subscription that you purchased. 2 Plug one end of the cable in the grey DSL port on the back of your DWA0120. 3 If your delivery: Does not include a DSL splitter, plug the other end of the DSL cable into your telephone wall socket.

  • Page 19: Local Router Setup

    3 Plug the other end of the cable into the Ethernet port of your Internet access device (for example, an Optical Network Terminal (ONT) for Fiber). The WAN port can only be used to connect your DWA0120 to an Internet access device. You cannot use it to connect other devices (for example, a computer) to the DWA0120.

  • Page 20: Powering On Your Dwa0120

    2 Plug the power supply unit into a nearby power outlet. 3 Press the power button to turn on your DWA0120. 4 The LED turns on. Wait at least two minutes to allow your DWA0120 to complete the startup phase. DMS3-CTC-25-552 v1.0...

  • Page 21: Connecting Your Wired Devices

    In some cases the set-top box will have to be connected to a dedicated Ethernet port (typically Ethernet port 4). Requirements • Both your network device (for example, a computer, a gaming console,…) and your DWA0120 must have a free Ethernet port.

  • Page 22: Set Up A Mobile Fallback Connection

    2.4 Set up a mobile fallback connection Mobile fallback Your DWA0120 allows you to use mobile Internet as fallback for your main Internet connection. This means that your DWA0120 will automatically switch to the mobile Internet connection when your main Internet connection is down.
  • Page 23 Enter the Access Point Name (APN) of your service provider. Operator Mode:  We recommend you to use the default setting, Automatic (let the DWA0120 choose the best operator mode), unless your service provider instructed you to select another mode. ...

  • Page 24: Wi-Fi

    Wi-Fi band steering By enabling Wi-Fi band steering, the DWA0120 will try to make optimal use of the more performant 5 GHz frequency band. Dual-band clients that are connected to the 2.4 GHz Wi-Fi access point will automatically be steered to the 5 GHz Wi-Fi access point provided that the 5 GHz signal quality is good enough.

  • Page 25: Connecting To The Wi-Fi

    To connect your wireless device, you can use one of the following methods: Connection method Typically used to connect… For more information, see… Pair your device with the DWA0120 • Windows computers “3.1.1 Connecting to the Wi-Fi using using WPS WPS”...

  • Page 26: Connecting To The Wi-Fi Using Wps

    PIN code entry on the Wi-Fi client: You enter the PIN code of your DWA0120 on the configuration utility of your Wi-Fi client to connect them to each other. “Connect your Wi-Fi client using WPS PIN code entry on the Wi-Fi client” on page •...
  • Page 27 3 Start WPS PBC on your Wi-Fi client. 4 Your DWA0120 provides its wireless settings to the Wi-Fi client. 5 At the end of the WPS process, the status of the WPS LED on your DWA0120 will change to either of the following: Solid green ...
  • Page 28 3 Wi-Fi Connect your Wi-Fi client using WPS PIN code entry on your DWA0120 Proceed as follows: 1 Locate and note the WPS PIN of your Wi-Fi client. For more information, consult the documentation of your Wi-Fi client. 2 Browse to the DWA0120 web interface.

  • Page 29: Connecting To The Wi-Fi By Scanning A Qr Code

    Wi-Fi access points. If you have changed the wireless settings then you need to use the QR on the DWA0120 web interface instead. • On the DWA0120 web interface. 1 Browse to the DWA0120 web interface.

  • Page 30: How To Manually Connect A Wi-Fi Client

    Wi-Fi access point. If your DWA0120 is still using the default wireless settings, use the network name (SSID) and wireless key that is printed on the label on your DWA0120 (or product ID card if included).

  • Page 31: Wi-Fi Security

    3.2 Wi-Fi security Introduction We strongly recommend you to protect all wireless communication between any Wi-Fi client and your DWA0120 with a wireless key. This ensures that: • Only clients that use the correct Network Name (SSID) and wireless key can connect to the Wi- Fi access points of your DWA0120.

  • Page 32: Configuring Wpa(2) Psk Encryption

    5 In the Wireless Password box, type a the key of your choice. The key must consist of 8 to 63 alphanumeric characters. 6 Click Save. 7 Reconnect your Wi-Fi client(s) to your DWA0120 using the new security settings. For more information, see “3.1.1 Connecting to the Wi-Fi using WPS”...

  • Page 33: Configuring Wpa-Enterprise Encryption

    DWA0120 web interface. For more information, see “4.1.1 Accessing the DWA0120 web interface from your local network” on page 2 Click Wireless. The Wireless page appears. 3 On the left menu, select the access point that you want to configure.

  • Page 34: Turning The Wi-Fi Off/On At Scheduled Times

    6 In the MAC address box, type the MAC address of the device. You can also type in (a part of) the host name of the device. The DWA0120 will then display a list of devices with such a host name. If you then click one of the results, the DWA0120 will insert the corresponding MAC address.
  • Page 35 3 Wi-Fi 3 Click the Wireless Control tab and then click: to edit an existing rule.   to delete an existing rule. DMS3-CTC-25-552 v1.0...

  • Page 36: Enable Wi-Fi Band Steering To Optimise Your Wi-Fi

    This implies that you will have to re-connect all clients that were connected to the 5 GHz Wi-Fi access point. How does it work? The DWA0120 will steer a client to the 5 GHz Wi-Fi access point if it passes all of the folowing tests (in the specified order): 1 Does the client support 5 GHz Wi-Fi? 2 Does the link quality between the client and the 2.4 GHz Wi-Fi access point surpass the 2.4 GHz threshold (by default:...

  • Page 37: Analysing Your Wireless Performance

    3 On the left menu, click:  Analyzer 2.4 GHz to list the 2.4 GHz Wi-Fi access points within reach of the DWA0120.  Analyzer 5 GHz to list the 5 GHz Wi-Fi access points within reach of the DWA0120.

  • Page 38: Dwa0120 Web Interface

    4 DWA0120 web interface 4 DWA0120 web interface Introduction The DWA0120 web interface allows you to configure your DWA0120 using your web browser. Overview This chapter contains the following topics: Topic Page “4.1 Accessing the DWA0120 web interface” “4.2 Account settings”...

  • Page 39: Accessing The Dwa0120 Web Interface

    • From your local network. For more information, see “4.1.1 Accessing the DWA0120 web interface from your local network” on page • From the Internet. Access from the Internet is disabled by default and can only be activated for a limited time. For more information, see “4.1.2 Accessing your DWA0120 from the Internet (Remote Assistance)”...

  • Page 40: Accessing The Dwa0120 Web Interface From Your Local Network

    1 On the DWA0120 web interface, click Sign In and then click Forgot Login Password. 2 The DWA0120 prompts you to enter the access key. Enter the ACCESS KEY that is printed on the product label of your DWA0120. and click Verify.

  • Page 41: Accessing Your Dwa0120 From The Internet (Remote Assistance)

    How to access your DWA0120 from the Internet If you (or someone from the help desk) wants to access your DWA0120 from the Internet, proceed as follows: 1 Open a web browser and browse to the URL as displayed in the Assistance card.(for example, https://131.141.151.161:55174).

  • Page 42: Account Settings

    4 DWA0120 web interface 4.2 Account settings After logging in on the web interface of the DWA0120, you can see the user name you used in the upper-right corner of the page. When you click the arrow next to your user name, the following options appear: •...

  • Page 43: Cards

    4 DWA0120 web interface 4.3 Cards Overview The home page contains the following cards: Card For more information, see… Gateway “4.3.1 Gateway” on page 40 Broadband “4.3.2 Broadband” on page 41 Internet Access “4.3.3 Internet Access” on page 42 Wireless “4.3.4 Wireless”...

  • Page 44: Gateway

    4 DWA0120 web interface 4.3.1 Gateway The Gateway card The Gateway card displays the current version of the DWA0120 firmware. The Gateway page To open the Gateway page, click the Gateway card header: The Gateway page allows you to: • View basic information about your DWA0120.

  • Page 45: Broadband

    4 DWA0120 web interface 4.3.2 Broadband The Broadband card The Broadband card displays the current status of your broadband interface. Broadband switch In the Broadband card header, you can see whether your broadband interface is enabled or not. If the switch is set to: •...

  • Page 46: Internet Access

    • The current status of your Internet connection. • The WAN IP address This is the IP address that your DWA0120 uses for its communication on the Internet. Internet Access switch In the Internet Access card header, you can see whether your broadband interface is enabled or not. If the switch is set to: •...

  • Page 47: Wireless

     View or change the access point settings   Analyse the access points in the neighbourhood of your DWA0120. For more information, see “3.5 Analysing your wireless performance” on page Monitor Wi-Fi clients that are connected to the DWA0120.

  • Page 48: Local Network

    The Local Network card displays: • The status of the DHCP server (enabled or disabled). • The local IP address and netmask of your DWA0120. The Local Network page To open the Local Network page, click the Local Network card header.

  • Page 49: Devices

    4 DWA0120 web interface 4.3.6 Devices The Devices card The Devices card displays the number of devices connected to: • The Ethernet interface. • The Wi-Fi. Viewing additional settings Click Devices card and click . The Devices page appears and allows you to: •...

  • Page 50: Wan Services

    The dynamic DNS service allows you to assign a fixed DNS host name (for example mywebpage.dyndns.org) to a public IP address (this the IP address that your DWA0120 uses for communication on the Internet) even if it is using a dynamic IP address.

  • Page 51: Firewall

    4.3.8 Firewall Introduction Your DWA0120 comes with an integrated firewall that helps you protect your network from attacks from the Internet. This firewall has a number of predefined levels to allow you to adjust the firewall to your needs. The default mode is normal. In normal mode, the firewall will: •...

  • Page 52: Diagnostics

    4 DWA0120 web interface 4.3.9 Diagnostics The Diagnostics card The Diagnostics card displays the following troubleshooting tools. Tool Function Icon Name ｘDSL View DSL connection statistics. Ping & Traceroute Run ping and trace route test. Connection Run connection checks. Network View port state and network statistics.

  • Page 53: Assistance

    4 DWA0120 web interface 4.3.10 Assistance Introduction Remote assistance allows you to make your DWA0120 web interface temporarily accessible from the Internet. For more information, see “4.1.2 Accessing your DWA0120 from the Internet (Remote Assistance)” on page DMS3-CTC-25-552 v1.0...

  • Page 54: Mobile

    Mobile fallback Your DWA0120 allows you to use a mobile Internet connection (3G, LTE or 4G) as fallback connection for your main Internet access. This means that your DWA0120 offers you the possibility to automatically switch to the mobile Internet connection when your main Internet connection is down.

  • Page 55: Management

    4 DWA0120 web interface 4.3.12 Management The Management card The Management page To open the Management page, click Management. The Management page allows you to: • Manage the user accounts of the DWA0120 web interface. • View event logs. DMS3-CTC-25-552 v1.0...

  • Page 56: Content Sharing

    4.3.13 Content Sharing Introduction If you connect a USB storage device to the USB port of your DWA0120, you can share the content of your USB storage device(s) with other devices that are connected to your local network (mostly computers).

  • Page 57: Printer Sharing

    4 DWA0120 web interface 4.3.14 Printer Sharing The Printer Sharing card The Printer Sharing page To open the Printer Sharing page, click Printer Sharing. The Printer Sharing page allows you to: • Enable or disable printer sharing. • View a list of the connected printers.

  • Page 58: Parental Controls

    4 DWA0120 web interface 4.3.15 Parental Controls The Parental Controls card The Parental Controls card displays: • The status of the website blocking feature. • The number of site blocking rules that are currently defined. The Parental Controls page To open the Parental Controls page, click Parental Controls.

  • Page 59: Ip Extras

    4 DWA0120 web interface 4.3.16 IP Extras The IP Extras card The IP Extras card displays: • The number of IPv4 routes • The number of DNS servers The IP Extras page To open the IP Extras page, click IP Extras.

  • Page 60: Relay Setup

    To open the DHCP Relay Setup page, click Relay Setup. The DHCP Relay Setup page, allows you to: • Change the PPP user name and password • Change the LAN IP address of your DWA0120 • Configure a DHCP relay agent. DMS3-CTC-25-552 v1.0...

  • Page 61: Backing Up/Restoring Your Configuration

    Once you have configured your DWA0120 to your needs, it is recommended to back up the configuration of your DWA0120 for later use. This way you can always return to the latest working configuration of your DWA0120 in case of problems.

  • Page 62: Content And Printer Sharing

    5 Content and Printer Sharing 5 Content and Printer Sharing Topics This chapter describes the following topics: Topic Page 5.1 Content sharing 5.2 Printer sharing DMS3-CTC-25-552 v1.0...

  • Page 63: Content Sharing

    Introduction If you connect a USB storage device to the USB port of your DWA0120, you can share the content on this USB storage device(s) with other devices that are connected to your local network (mostly computers and multimedia devices).
  • Page 64  Samba description: Add a short description for the DWA0120 shared content. 4 Click Save. 5 All users connected to your DWA0120 can now access the data stored on the storage device(s) that are connected to your DWA0120. DMS3-CTC-25-552 v1.0...

  • Page 65: Accessing The Samba Server

    You can also access the device by entering \\192.168.1.1 in the address bar. 3 The storage devices that are attached to your DWA0120 are listed as folders. 4 If you plan to frequently use this folder, it might be useful to map this folder as a network drive. For more information, see the help of your operating system.

  • Page 66: Accessing The Dlna Server

    Another Windows version, double-click OpenWrt DLNA Server.  4 Windows Media Player starts up. The DLNA media server of your DWA0120 is listed in the tree structure on the left on the left. This entry allows you to browse your media files. DMS3-CTC-25-552 v1.0...

  • Page 67: Printer Sharing

    5 Content and Printer Sharing 5.2 Printer sharing Introduction A DWA0120 USB port allows you to share your USB printer in your local network. This way everyone in your network can use the same printer without having to buy a network printer. Requirements The Samba server must be enabled on the DWA0120 (this is the default setting).

  • Page 68: Enable Printer Sharing On Your Dwa0120

    1 Browse to the DWA0120 web interface. For more information, see “4.1.1 Accessing the DWA0120 web interface from your local network” on page 2 Click Printer Sharing. The Printer Sharing page appears. If needed, switch Enabled to and click Save.

  • Page 69: Installing The Printer On Your Computer

    5.2.3 Installing the printer on your computer How to install a printer on Windows Proceed as follows: 1 Make sure that your computer is connected to the DWA0120. 2 Open (File) Explorer and then click Network. 3 The Network window appears. Double-click Technicolor.

  • Page 70: Internet Security

    6 Internet security 6 Internet security Overview The DWA0120 offers various options to secure your network and network connection: Topic Page 6.1 Site blocking 6.2 Access control 6.3 DMZ DMS3-CTC-25-552 v1.0...

  • Page 71: Site Blocking

    • The IP address of the device for which the exception is valid (for example, dad’s computer). You can also type in (a part of) the host name of the device. The DWA0120 will then display a list of devices with such a host name.

  • Page 72: Access Control

    6 In the MAC address box, type the MAC address of the device. You can also type in (a part of) the host name of the device. The DWA0120 will then display a list of devices with such a host name. If you then click one of the results, the DWA0120 will insert the corresponding MAC address.

  • Page 73: Dmz

    6.3 DMZ Introduction The DWA0120 allows you to configure one local device as a De-Militarized Zone (DMZ) host. This means that: • None of the DWA0120 firewall rules will be applied to the DMZ host • All traffic originating from the Internet will be forwarded to the DMZ host unless there is a specific port forwarding rule defined or automatically created for a specific type of traffic.

  • Page 74: Support

    7 Support 7 Support Introduction This chapter suggests solutions for issues that you may encounter while installing, configuring or using your DWA0120. If the suggestions do not resolve the problem, contact your service provider. Topics This chapter describes the following topics:...

  • Page 75: General Dwa0120 Troubleshooting

    If your are using the DWA0120 as Local Router: • Make sure that the DWA0120 is correctly connected to your Internet access devices using the supplied Ethernet cable. For more information, see “2.1.2 Local router setup” on page • Make sure that Internet access device is correctly working.
  • Page 76 5 After a few minutes the Status should switch to Connected. If needed, click refresh data first. DWA0120 unreachable If you cannot access your DWA0120 via your web browser, you might consider a hardware reset as described in “7.4 Reset to factory defaults”...

  • Page 77: Ethernet Connection Troubleshooting

    Make sure that: • The Ethernet cable is correctly connected to the Ethernet port on your DWA0120 and your computer. • You are using the correct cable type for your Ethernet equipment, which is at least UTP CAT5 with RJ-45 connectors.

  • Page 78: Wi-Fi Troubleshooting

    • The WPS session only lasts 2 minutes, make sure to press the WPS button on both devices within this time slot. • Wait until the WPS LEDs of the DWA0120 and other devices are off and then try again.
  • Page 79 2 In the Wireless card header, make sure that the switch is Poor Wireless Connectivity or range Try the following: • Check the signal strength, indicated by the Wi-Fi client manager. If the signal is low, try to reposition the DWA0120 or Wi-Fi client for optimal performance. •...

  • Page 80: Reset To Factory Defaults

    7.4 Reset to factory defaults Resetting your DWA0120 If at some point you can no longer connect to the DWA0120 or you want to make a fresh install, it may be useful to perform a reset to factory defaults. A reset to factory default settings deletes all configuration changes you made. Therefore, after the reset a reconfiguration of your DWA0120 will be needed.
  • Page 81 TECHNICOLOR Copyright © 2017 Technicolor. All rights reserved. DMS3-CTC-25-552 v1.0. 1-5 rue Jeanne d’ A rc All tradenames referenced are service marks, trademarks, or registered 92130 Issy les Moulineaux trademarks of their respective companies. France Specifications subject to change without notice.

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