HP Victus 16z-e000 Maintenance And Service Manual
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HP Victus 16z-e000 Maintenance And Service Manual

Victus by hp 16 laptop pc
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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

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Summary of Contents for HP Victus 16z-e000

  • Page 1 Maintenance and Service Guide SUMMARY This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
  • Page 2 HP End User License Not all features are available in all editions or HP Inc. under license. SDHC, SDXC, and microSD Agreement (EULA).
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.
  • Page 4 Safety warning notice...
  • Page 5 Important notice about Customer Self-Repair parts Your computer includes Customer Self-Repair parts and parts that should be accessed by only an authorized service provider. IMPORTANT: See "Removal and replacement procedures for Customer Self-Repair parts" for details. Accessing parts described in "Removal and replacement procedures for authorized service provider parts" can damage the computer or void your warranty.
  • Page 6 Important notice about Customer Self-Repair parts...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ............................1 2 Getting to know your computer ........................5 Right side ................................5 Left side ................................. 5 Display ..................................7 Low blue light mode (select products only) ..................7 Keyboard area ................................ 8 Touchpad settings and components ....................
  • Page 8 Grounding the work area ........................28 Recommended materials and equipment ..................28 Cleaning your computer ............................29 Enabling HP Easy Clean (select products only) ................. 29 Removing dirt and debris from your computer ................29 Cleaning your computer with a disinfectant ..................30 Caring for wood veneer (select products only) .................
  • Page 9 Backing up information and creating recovery media ..................65 Using Windows tools for backing up ....................65 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..65 Restoring and recovering your system ....................... 65 Creating a system restore .........................
  • Page 10 Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ..........................72 Customizing Remote HP PC Hardware Diagnostics UEFI settings ............ 72 10 Specifications ............................74 Computer specifications ............................74 40.9 cm (16.1 in) display specifications ......................74 Solid-state drive specifications ...........................

  • Page 11: Product Description

    Table 1-1 Product components and their descriptions Category Description Product Name Victus by HP 16 Laptop PC Model numbers: 16-e0xxx CTO: 16z-e000 Processors AMD® processors AMD Ryzen™ 7 5800H Mobile Processor (3.2 GHz, turbo up to 4.4 GHz), 3200 MHz/16 MB L3 cache, 8 core, TDP 45W AMD Ryzen 5 5600H Mobile Processor (3.3 GHz, turbo up to 4.2 GHz), 3200 MHz/16 MB L3 cache, 6 core, TDP...
  • Page 12 RJ-45 connector USB 3.2 Gen 2 Type-C (supports data transfer, HP Sleep & Charge; DisplayPort™ 1.4 out up to 5120 × 2880 @ 60 Hz through adapter; HDMI 2.1 out up to 4096 × 2160 @ 60 Hz with HDCP 2.2 through adapter)
  • Page 13 Table 1-1 Product components and their descriptions (continued) Category Description (3) USB 3.2 Gen 1 Type-A (left port supports HP Sleep & Charge) AC Smart Pin adapter plug Keyboard/pointing Keyboard devices Full size, backlit, island-style with numeric keypad in the following colors: mica silver, ceramic white, and...
  • Page 14 Table 1-1 Product components and their descriptions (continued) Category Description Windows 10 Home 64 Single Language Africa Market Windows 10 Home 64 Single Language APAC EM PPP Windows 10 Home 64 Single Language India Market Windows 10 Home 64 Single Language Indonesia Market Windows 10 Pro 64 FreeDOS 3.0 Serviceability...

  • Page 15: Getting To Know Your Computer

    Getting to know your computer Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. Right side Identify the components on the right side of the computer. Table 2-1 Right-side components and their descriptions Component Description Vent (select products only)
  • Page 16 High-Definition Multimedia Interface (HDMI) device. USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and charges small devices (such as a smartphone), even when the computer is off.

  • Page 17: Display

    To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Display...

  • Page 18: Keyboard Area

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type HP Documentation in the taskbar search box, and then select HP Documentation. ▲ Keyboard area Keyboards can vary by language.

  • Page 19: Touchpad Settings

    Touchpad settings Learn how to adjust touchpad settings. Adjusting touchpad settings Use these steps to adjust touchpad settings and gestures. Type touchpad settings in the taskbar search box, and then press enter. Choose a setting. Turning on the touchpad Follow these steps to turn on the touchpad. Type touchpad settings in the taskbar search box, and then press enter.

  • Page 20: Lights

    Lights Identify the lights on the computer. Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. Off: Computer sound is on.

  • Page 21: Special Keys

    Table 2-6 Button and its description Component Description Power button ● When the computer is off, press the button briefly to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep (select products only).
  • Page 22 Table 2-7 Special keys and their descriptions Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.

  • Page 23: Action Keys

    Table 2-7 Special keys and their descriptions (continued) Component Description num lock Alternates between the navigational and numeric functions on the integrated numeric keypad. Integrated numeric keypad A separate keypad to the right of the alphabet keyboard. When num lock is pressed, the keypad can be used like an external numeric keypad.

  • Page 24: Bottom

    Table 2-8 Action keys and their descriptions (continued) Icon Description setting each time you turn on the computer. The keyboard backlight will turn off after 30 seconds of inactivity. To turn the keyboard backlight back on, press any key or tap the touchpad (select products only). To conserve battery power, turn off this feature.

  • Page 25: Rear

    Table 2-9 Bottom components and their descriptions Component Description Speakers (2) Produce sound. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 26 Your service label will resemble one of the following examples. Refer to the illustration that most closely matches the service label on your computer. Table 2-11 Service label components Component Serial number Product ID HP product name and model number Table 2-12 Service label components Component HP product name Model number Product ID...
  • Page 27 Table 2-13 Service label components Component HP product name Model number Warranty period Product ID Serial number Regulatory labels—Provide regulatory information about the computer. ● Wireless certification labels—Provide information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use.

  • Page 28: Illustrated Parts Catalog

    Illustrated parts catalog Use this table to determine the spare parts that are available for the computer. Computer major components To identify the computer major components, use this illustration and table. Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number...
  • Page 29 Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number Top cover with keyboard For a detailed list of country codes, see Top cover with keyboard on page For use in models without RTX graphics: Ceramic white M54737-001 ●...
  • Page 30 Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number Battery (4 cell, 70 Whr) M39179-005 (10) Top rear vent M54717-001 (11) Rear fin M54718-001 (12) Feet not available as a spare part (13) Bottom cover For use in 80 W models Ceramic white M54778-001...

  • Page 31: Display Assembly Subcomponents

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number Fans, 80 W (19a) Left M54776-001 (19b) Right M54776-001 (20) Heat sink, 80 W M54774-001 NOTE: Thermal gel is available as spare part number M54780-001. Thermal grease is available as spare part number M54779-001.
  • Page 32 Table 3-2 Display component descriptions and part numbers Item Component Spare part number Display bezel M54714-001 Camera module (includes display cover adhesive and display panel adhesive kit) M54726-001 Top bracket not available as a spare part Display panel (includes display cover adhesive and display bezel adhesive) FHD, 250 nits M54740-001 QHD, 300 nits...

  • Page 33: Miscellaneous Parts

    To identify the miscellaneous parts, use this table. Table 3-3 Miscellaneous part descriptions and part numbers Component Spare part number AC adapters 200 W HP Smart AC adapter (PFC, 4.5 mm) M42546-001 150 W HP Smart AC adapter (PFC, 4.5 mm) L32661-001 Screw Kit M54730-001...
  • Page 34 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number South Africa L19369-001 South Korea L19366-001 Switzerland L19370-001 Taiwan L19372-001 Thailand L19371-001 United Kingdom L19373-001 Power cords (C13, 1.0 m [3.3 ft]) Argentina L22104-001 Australia L22339-001 Denmark L22334-001 Europe (Austria, Belgium, Finland, France, Germany, the Netherlands, Norway, and Sweden) L22333-001...

  • Page 35: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver ●...

  • Page 36: Electrostatic Discharge Information

    IMPORTANT: Drives are fragile components. Handle them with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 37: Preventing Electrostatic Damage To Equipment

    Table 4-1 Static electricity occurrence based on activity and humidity (continued) Relative humidity Event Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V Removing DIPs (dual in-line packages) from plastic tube 400 V 700 V 2,000 V...

  • Page 38: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. ● Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity. ● Antistatic tape Antistatic smocks, aprons, or sleeve protectors ●...

  • Page 39: Cleaning Your Computer

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.

  • Page 40: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 41: Caring For Wood Veneer (Select Products Only)

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information Use this information to find the HP support that you need. Table 4-3 Support information locations...
  • Page 42 Search collect Chrome device logs. Technical bulletins To locate technical bulletins: Go to www.hp.com. Place the cursor over Problem solving to display more options. Select Support & Troubleshooting. Type the serial number, product number, or product name to go to the product support page.

  • Page 43: Removal And Replacement Procedures For Customer Self-Repair Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Preparation for disassembly To remove and replace computer components, use these procedures.
  • Page 44 Prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover (see Bottom cover on page 37). Disconnect the battery cable from the system board (see Battery on page 38). Two solid-state drive slots are available on the computer, as shown in the following illustration. The primary drive is on the right side of the computer near the memory modules.

  • Page 45: Memory Modules

    When installing a solid-state drive, be sure to install a thermal pad onto the bracket as shown in the following illustration. To install the solid-state drive, reverse the removal procedures. NOTE: Solid-state drives are designed with a notch to prevent incorrect insertion. Memory modules To remove the memory modules, use this procedure and illustration.
  • Page 46 To protect a memory module after removal, place it in an electrostatic-safe container. To install a memory module: Align the notched edge of the module with the tab in the slot (1), and then press the module into the slot at an angle until it is seated (2).

  • Page 47: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. You must remove, replace, or loosen as many as 71 screws when you service the parts described in this chapter.

  • Page 48: Battery

    Table 6-1 Bottom cover descriptions and part numbers (continued) Description Spare part number Mica silver M75027-001 ● Performance blue M75029-001 ● Before removing the bottom cover, prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover: Remove the eight Phillips M2.0 ×...

  • Page 49: Remove The Bottom Cover

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.

  • Page 50: Speakers

    To replace the battery, reverse the removal procedures. Speakers To remove the speakers, use this procedure and illustration. Table 6-3 Speaker description and part number Description Spare part number Speaker, right M54728-001 Speaker, left M54731-001 Before removing the speakers, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 33).

  • Page 51: Heat Sink

    Table 6-4 Card reader description and part number Description Spare part number Card reader M54771-001 Card reader cable M54772-001 Before removing the card reader, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover (see Bottom cover on page 37).

  • Page 52: Disconnect The Battery Cable From The System Board (See Battery

    Table 6-5 Heat sink descriptions and part numbers (continued) Description Spare part number Thermal grease M54779-001 Thermal gel M54780-001 Before removing the heat sink, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover (see Bottom cover on page 37).

  • Page 53: Fans

    CLG-3500 white thermal gel has better thermal performance than thermal pads used between the ● thermal module and system board on video RAM chip, MOSFET, and choke components. The thermal grease used on CPUs and GPUs is different than CLG-3500 thermal gel in color and cannot be mismatched.

  • Page 54: Wlan Module

    Remove the fans from the computer (4). Reverse this procedure to install the fans. WLAN module To remove the WLAN module, use this procedure and illustration. Table 6-7 WLAN module descriptions and part numbers Description Spare part number Realtek Wi-Fi 6 RTL8852AE + Bluetooth 5.2 M34027-006 Realtek Wi-Fi 6 RTL8852AE-VT + Bluetooth 5.2 M34029-006...

  • Page 55: Usb Board

    Remove the Phillips M2.0 × 2.5 screw (3), and then remove the WLAN module from the computer (4). NOTE: Models have either one or two WLAN antennas. On models with two antennas, the #1 white WLAN antenna cable connects to the WLAN module #1 Main terminal. The #2 black WLAN antenna cable connects to the WLAN module #1 Aux terminal.

  • Page 56: Rj-45 Cap

    Table 6-8 USB board description and part number Description Spare part number USB board M54769-001 USB board cable M54770-001 Before removing the USB board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover (see Bottom cover on page 37).

  • Page 57: System Board

    Prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover (see Bottom cover on page 37). Remove the battery (see Battery on page 38). Remove the left speaker (see Speakers on page 40). Remove the RJ-45 cap: From the inside of the computer, insert a flat tool under the RJ-45 cap (1), and then lift the cap up to ▲...
  • Page 58 Table 6-10 System board descriptions and part numbers (continued) Description Spare part number AMD Ryzen5 5600H processor and NVIDIA GeForce RTX 3050 graphics M54830-xx1 AMD Ryzen5 5600H processor and NVIDIA GeForce RTX 3050Ti graphics M54835-xx1 AMD Ryzen5 5600H processor and NVIDIA GeForce 1650 graphics M54832-xx1 AMD Ryzen5 5600H processor and AMD Radeon RX 5500 graphics M76586-xx1...
  • Page 59 Remove the six Phillips M2.0 × 2.5 screws that secure the system board to the computer. Lift the left side of system board (1), and then pull the system board left and away from the connectors to remove it from the computer (2). Component replacement procedures...

  • Page 60: Touchpad

    Reverse this procedure to install the system board. When installing the system board, you can use the following illustration to locate the system board screws. Touchpad To remove the touchpad, use this procedure and illustration. Table 6-11 Touchpad description and part number Description Spare part number Touchpad, mica silver...

  • Page 61: Rear Fin

    Disconnect the touchpad cable from the ZIF connector on the touchpad (1). Lift the shielding from the top of the touchpad (2). Remove the three broad head Phillips M2.0 × 2.0 screws (3) from the touchpad. Lift the top of the touchpad up (4), and then pull it away from the bottom of the computer to remove it (5).

  • Page 62: Rear Vent

    Table 6-12 Rear fin description and part number Description Spare part number Rear fin M54718-001 Before removing the rear fin, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover (see Bottom cover on page 37).

  • Page 63: Display Assembly

    Prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover (see Bottom cover on page 37). Remove the battery (see Battery on page 38). Remove the right solid-state drive (near the WLAN module) (see Solid-state drive on page 33).
  • Page 64 Prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover (see Bottom cover on page 37). Remove the battery (see Battery on page 38). Remove the display assembly: You can remove the bezel with the display assembly connected to the computer. If you need to remove the bezel: Release the bottom edge of the display bezel (1) from the display assembly.
  • Page 65 Rotate the display panel over and place it next to the display enclosure (3). NOTE: Pull the tape out slowly and evenly to prevent it from breaking prematurely. Display panels are available as the following spare part numbers: M54740-001: FHD, 250 nits M54741-001: QHD, 300 nits M54742-001: FHD, low blue light, 300 nits M54743-001: FHD, NTSC, 250 nits...
  • Page 66 You can remove the camera with the display assembly connected to the computer. If you need to remove the camera module: Use a tool to detach the camera module (1) from the display back cover. (The module is attached with double-sided adhesive.) Disconnect the cable from the module (2).
  • Page 67 Separate the display from the computer (4). If you need to remove the hinges and side brackets from the display rear cover: Remove the four Phillips M2.5 × 3.5 screws (1) from the bottom of each hinge. Remove the Phillips M2.0 × 3.0 screw (2) from the top of each hinge. Remove the display hinges and side brackets from the display back cover (3).
  • Page 68 To remove the top bracket, flex across the length of the bracket to remove it from the display rear cover. If you need to remove the display/camera cable, peel the cable off the inside of the display back cover (1), and then remove the cable from the routing along the bottom of the display rear cover (2). Display panel cables are available as the following spare part numbers: M81348-001: FHD, 60 Hz display panels M81347-001: FHD, 144 Hz display panels...

  • Page 69: Power Connector Cable

    Peel the wireless antennas (1) off the display back cover. The antennas are secured with adhesive. Release the wireless antenna cables from the retention clips and routing channels built into the sides and bottom of the display back cover (2). The wireless cables and antennas are available as spare part number M54724-001.

  • Page 70: Top Cover With Keyboard

    Remove the rear vent (see Rear vent on page 52). Remove the display (see Display assembly on page 53). Remove the power connector cable: Lift the display bracket off the power connector (1). Remove the power connector cable from the computer (2). Reverse this procedure to install the power connector cable.
  • Page 71 Table 6-16 Spare part country codes For use in country or Spare part For use in country or Spare part For use in country or Spare part region number region number region number Belgium -A41 Iceland -DD1 Solvenia -BA1 Brazil -201 India -D61...

  • Page 72: Using Setup Utility (Bios)

    Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 73: Preparing For A Bios Update

    Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.
  • Page 74 NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Chapter 7 Using Setup Utility (BIOS)

  • Page 75: Backing Up, Restoring, And Recovering

    Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that ▲...

  • Page 76: Creating A System Restore

    You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 77: Using Hp Sure Recover (Select Products Only)

    Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC operating system (OS) recovery solution built into the hardware and software. HP Sure Recover can fully restore the HP OS image without installed recovery software.

  • Page 78: Using Hp Pc Hardware Diagnostics

    The tool runs within the Windows operating system to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see...

  • Page 79: Accessing Hp Pc Hardware Diagnostics Windows From Support Assistant

    To stop a diagnostic test, select Cancel. Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu. Select the Start button.

  • Page 80: Downloading Hp Hardware Diagnostics Windows By Product Name Or Number (Select Products Only)

    HP UEFI support environment because only .exe files are provided. For more information, see Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 81: Starting Hp Pc Hardware Diagnostics Uefi

    Downloading the latest HP PC Hardware Diagnostics UEFI version To download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive, follow this procedure. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed.

  • Page 82: Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive.
  • Page 83 Make your customization selections. Select Main, and then Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)

  • Page 84: 10 Specifications

    10 Specifications This chapter provides specifications for your computer. Computer specifications This section provides specifications for your computer. When traveling with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 10-1 Computer specifications Metric...

  • Page 85: Solid-State Drive Specifications

    Table 10-2 Display specifications Metric U.S. Active diagonal size 40.9 cm 16.1 in Resolution 2560 × 1440 (QHD) 1920 × 1080 (FHD) Surface treatment Antiglare Brightness 250 nits 300 nits Viewing angle UWVA Backlight WLED Display panel interface Solid-state drive specifications This section provides specifications for your solid-state drives.

  • Page 86: 11 Power Cord Set Requirements

    11 Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V ac to 120 V ac, or from 220 V ac to 240 V ac. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 87 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland...

  • Page 88: 12 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.

  • Page 89: Index

    8, 9 removal 41 computer major components 18 spare part number 41 backup, creating 65 computer specifications 74 HP PC Hardware Diagnostics UEFI backups 65 connectors downloading 71 BIOS power 6 failure ID code 70 determining version 62...
  • Page 90 USB flash drive 66 network 6 network jack, identifying 6 recovery media 65 RJ-45 (network) 6 next track action key 14 creating using HP Cloud Recovery num lock key, identifying 13 Download Tool 65 creating using Windows tools 65 keyboard regulatory information...
  • Page 91 USB Type-C SuperSpeed port with HP removal and replacement 33 Sleep and Charge, identifying 6 specifications 75 spare part country codes 60 vents, identifying 5, 15 speaker volume removal 40 adjusting 14 spare part numbers 40 speaker volume action keys 14...

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