HP Victus 16-s0 Series Maintenance And Service Manual
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HP Victus 16-s0 Series Maintenance And Service Manual

HP Victus 16-s0 Series Maintenance And Service Manual

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Maintenance and Service Guide
Victus by HP 16. 1 inch Gaming Laptop PC
Model numbers: 16-s0xxx
SUMMARY
This guide provides maintenance information about such topics as spare parts, removal and replacement of
parts, security, and backing up.

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Summary of Contents for HP Victus 16-s0 Series

  • Page 1 Maintenance and Service Guide Victus by HP 16. 1 inch Gaming Laptop PC Model numbers: 16-s0xxx SUMMARY This guide provides maintenance information about such topics as spare parts, removal and replacement of parts, security, and backing up.
  • Page 2 HP End Not all features are available in all and used by HP Inc. under license. Intel User License Agreement (EULA).
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.
  • Page 4 Important notice about Customer Self-Repair parts Your computer includes Customer Self-Repair parts and parts that should be accessed only by an authorized service provider. IMPORTANT: See "Removal and replacement procedures for Customer Self-Repair parts" for details. Accessing parts described in "Removal and replacement procedures for authorized service provider parts"...

  • Page 5: Table Of Contents

    Preventing electrostatic damage to equipment............................25 Personal grounding methods and equipment............................25 Grounding the work area......................................26 Recommended materials and equipment..............................26 Cleaning your computer........................................27 Enabling HP Easy Clean (select products only) ............................27 Removing dirt and debris from your computer............................27...
  • Page 6 8 Backing up, restoring, and recovering....................................67 Backing up information and creating recovery media............................67 Using Windows tools for backing up..................................67 Using the HP Cloud Recovery Download Tool to create recovery media (select products only)......67 Restoring and recovering your system..................................67 Creating a system restore ......................................68 Restoring and recovery methods ..................................68...
  • Page 7 Accessing HP PC Hardware Diagnostics Windows..........................70 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant..........70 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)....71 Downloading HP PC Hardware Diagnostics Windows..........................71 Downloading the latest HP PC Hardware Diagnostics Windows version from HP..........71 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store.........71...

  • Page 8: Product Description

    Table 1-1 Product components and their descriptions Category Description Product Name Victus by HP 16. 1 inch Gaming Laptop PC Model numbers: 16-s0xxx CTO: 16t-s000 Processors AMD® Ryzen™ processors AMD Ryzen 7 PRO 7840HS (3.8 GHz, up to 5. 1 GHz AMD Boost Technology, 8 cores, 16 MB L3 cache, 35 W) AMD Ryzen 7 PRO 7840H (3.8 GHz, up to 5.
  • Page 9 - DisplayPort™ 1.4a out up to 4K @ 60 Hz and HDMI 1.4 out through adapter - HDMI 2. 1 out up to 4K @ 60 Hz with HDCP 2.3 USB 3.2 Gen 1 Type A (3) (2 right side, 1 left side [supports HP Sleep & Charge]) AC Smart Pin adapter plug...
  • Page 10 Windows 11 Pro Education Windows 11 Home - HP recommends Windows 11 Pro for Business Windows 11 Home Single Language - HP recommends Windows 11 Pro for Business Windows 11 Pro (Windows 11 Enterprise or Windows 10 Enterprise available with a Volume Licensing...

  • Page 11: Getting To Know Your Computer

    Description USB Type-C® 5 Gbps signaling rate power Connects an AC adapter that has a USB Type-C connector, connector port with HP Sleep and Charge supplying power to the computer and, if needed, charging the and DisplayPort™ output computer battery.

  • Page 12: Left Side

    White: The network is connected. Amber: Activity is occurring on the network. ● USB 5 Gbps signaling rate port with HP Sleep Connects a USB device, provides high-speed data transfer, and Charge and charges small devices (such as a smartphone), even when the computer is off.

  • Page 13: Display

    For additional safety information, see the Regulatory, Safety, and Environmental Notices . To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 14 For wireless regulatory notices, see the section of the country or region. To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Low blue light mode (select products only)

  • Page 15: Keyboard Area

    Keyboard area Keyboards can vary by language. NOTE: The keyboard area, including the function keys and (select products only) power key, is disabled in stand, tent, and tablet modes. To enable the keyboard, including the power key, change to the clamshell mode. Touchpad settings and components Learn the touchpad settings and components.

  • Page 16: Lights

    Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Left control zone Textured area that allows you to perform additional gestures. Right control zone Textured area that allows you to perform additional gestures.

  • Page 17: Special Keys

    Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. ● Off: Computer sound is on. Touchpad light ●...
  • Page 18 Table 2-6 Special keys and their descriptions Component Description Displays system information when pressed in combination with the key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.

  • Page 19: Bottom

    Special keys and their descriptions (continued) Component Description OMEN key Opens the OMEN Gaming Hub software. HP OMEN Gaming Hub on page 14 for more information. num lock Alternates between the navigational and numeric functions on the integrated numeric keypad.

  • Page 20: Rear

    Your service label will resemble one of the following examples. Refer to the illustration that most closely matches the service label on your computer. Table 2-9 Service label components Component Serial number Product ID HP product name and model number Rear...

  • Page 21: Hp Omen Gaming Hub

    HP OMEN Gaming Hub HP OMEN Gaming Hub allows you to customize your computer for your specific gaming needs. Some features are available on select products only.
  • Page 22 ● Press the OMEN key at the top-right side of the keyboard. The HP OMEN Gaming Hub dashboard provides a central location to access and configure the following features: ● Cam & Voice Enhancer: Improve your streaming quality with AI-powered video and audio effects and enhancements (NVIDIA®...

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog Use this chapter to determine the spare parts that are available for the computer. Computer major components To identify the computer major components, use this illustration and table. Chapter 3 Illustrated parts catalog...
  • Page 24 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly not available as a spare part NOTE: Display assemblies are offered as spare parts only at a subcomponent level. For more information, see Display assembly subcomponents on page Top cover with keyboard For a detailed list of country codes, see Top cover with keyboard on page...
  • Page 25 Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number MediaTek MT7921 Wi-Fi 6 Bluetooth 5.3 WW WLAN M74879-005 MediaTek RZ616 Wi-Fi 6E Bluetooth 5.3 AIM-T WLAN N22541-005 Memory modules (DDR5-5600) 16 GB N38627-001 8 GB N37792-001 Battery 6 cell, 83 Whr...

  • Page 26: Display Assembly Subcomponents

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number AMD Ryzen 7 PRO 7840HS processor and NVIDIA GeForce RTX 4060 graphics N48771-xx1 AMD Ryzen 7 PRO 7840HS processor and NVIDIA GeForce RTX 4050 graphics N48769-xx1 AMD Ryzen 7 PRO 7840HS processor and NVIDIA GeForce RTX 3050 graphics N48774-xx1...
  • Page 27 Table 3-2 Display component descriptions and part numbers Item Component Spare part number Display bezel (includes display panel adhesive) N42541-001 Camera module (includes display panel adhesive) N42549-001 Top bracket not available as a spare part Display panel (includes display cover adhesive and display bezel adhesive) QHD, 300 nits, 144 Hz N42534-001 FHD, 300 nits, LBL, 144 Hz...

  • Page 28: Miscellaneous Parts

    230 W N22367-001 200 W N43500-001 Screw Kit N49446-001 HP HDMI-to-VGA adapter 701943-001 Hub, HP USB Type-C-to-USB Type-A 916838-001 Hub, HP Elite USB-C® multiport L39572-001 LCD Adhesive Kit N49445-001 External DVD±RW drive 747080-001 Power cords (C13, premium, 1.0 m [3.3 ft])
  • Page 29 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number Israel L22335-001 Italy L22103-001 Japan L22344-001 North America L22331-001 People's Republic of China L22341-001 South Africa L22337-001 South Korea L22340-001 Switzerland L22336-001 Taiwan L22342-001 Thailand L22338-001 Thailand, bundle M85413-001 United Kingdom L22332-001...

  • Page 30: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: ● Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during...

  • Page 31: Electrostatic Discharge Information

    ● Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. ● Before removing an optical drive, be sure that a disc is not in the drive, and be sure that the optical drive tray is closed.

  • Page 32: Preventing Electrostatic Damage To Equipment

    Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V Removing dual in-line packages (DIPs) from plastic tube 400 V...

  • Page 33: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity: ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...

  • Page 34: Cleaning Your Computer

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.

  • Page 35: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 36: Caring For Wood Veneer (Select Products Only)

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 37: Accessing Support Information

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Table 4-3 Support information locations Service consideration...
  • Page 38 Support information locations (continued) Service consideration Path to access information Repair professionals To locate repair professionals: Go to www.hp.com. Place the cursor over Support resources to display more options. Select Authorized service providers. Component and diagnosis information, To locate diagnosis information and actions: failure detection, and required action Go to http://www.hp.com/go/techcenter/pcdiags.

  • Page 39: Removal And Replacement Procedures For Customer Self-Repair Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.
  • Page 40 Table 5-1 Solid-state drive descriptions and part numbers (continued) Description Spare part number 512 GB, PCIe-4 × 4 N45476-001 512 GB, PCIe-4 × 4, TLC, nM N77393-001 512 GB, PCIe-4 × 4, nM N77392-001 Thermal pad N49444-001 Before removing the solid-state drive, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 32).

  • Page 41: Memory Modules

    To separate the drive from the bracket, while holding the bottom bracket, pull the top bracket up (1) to release it. Remove the drive from the bottom bracket (2). To install the solid-state drive, reverse the removal procedures. When installing a solid-state drive, be sure the thermal pad is installed on the inside of the top bracket NOTE: Solid-state drives are designed with a notch to prevent incorrect insertion.
  • Page 42 Remove the bottom cover (see Bottom cover on page 37). Disconnect the battery cable from the system board (see Battery on page 39). If you are replacing a memory module, remove the existing memory module: ■ Spread the two retention clips outward (1) until the memory module tilts up at a 45° angle, and then remove the module (2).
  • Page 43 Press down on the module until the side retention clips snap into place (3). Chapter 5 Removal and replacement procedures for Customer Self-Repair parts...

  • Page 44: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.
  • Page 45 Table 6-1 Bottom cover descriptions and part numbers (continued) Description Spare part number Performance blue, 60 W N57419-001 Before removing the bottom cover, prepare the computer for disassembly (see Preparation for disassembly on page 32). Remove the bottom cover: Remove the two Phillips M2.5 × 12.0 screws (1) and six Phillips M2.0 × 4.0 screws (2) that secure the bottom cover to the computer.

  • Page 46: Rj-45 Door

    RJ-45 door To remove the RJ-45 door, use this procedure and illustration. Table 6-2 RJ-45 door description and part number Description Spare part number RJ-45 door, ceramic white N49440-001 RJ-45 door, mica silver N49441-001 RJ-45 door, performance blue N49442-001 Before removing the RJ-45 door, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 32).
  • Page 47 WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.

  • Page 48: Wlan Module

    Remove the battery from the computer (3). To replace the battery, reverse the removal procedures. WLAN module To remove the WLAN module, use this procedure and illustration. Table 6-4 WLAN module descriptions and part numbers Description Spare part number MediaTek MT7921 Wi-Fi 6 Bluetooth 5.3 WW WLAN M74879-005 MediaTek RZ616 Wi-Fi 6E Bluetooth 5.3 AIM-T WLAN M53366-005...

  • Page 49: Speakers

    If the WLAN antenna is not connected to the terminal on the WLAN module, you must install a protective sleeve on the antenna connector, as shown in the following illustration. To install the WLAN module, reverse the removal procedure. Speakers To remove the speakers, use this procedure and illustration.

  • Page 50: Touchpad

    Remove the bottom cover (see Bottom cover on page 37). Remove the battery (see Battery on page 39). Remove the speakers: Disconnect the speaker cable (1) from the system board. Remove the two Phillips M2.0 × 4.0 screws (2) from each speaker. Remove the cable the routes between the speakers from the tape (3) that secures it to the computer.
  • Page 51 Remove the touchpad: Lift the foil (1) that covers the two outer screws. Remove the four Phillips M2.0 × 2.5 screws (2). Lift the grounding tape (3) that secures the bracket to the computer. Remove the bracket from the computer (4). Disconnect the touchpad cable from the ZIF connector (1) on the touchpad.

  • Page 52: Audio Board

    Insert three equally sized folded pieces of paper (1) into the left, right, and bottom sides of the touchpad cavity. Install the touchpad by inserting the bottom of the touchpad into the slot in the computer (2) until the tabs are flush up against the slots. Install the three screws (3).

  • Page 53: Heat Sink

    Remove the audio board: Remove the two Phillips M2.0 × 3.5 screws (1) that secure the board to the computer. Lift the board (2) up and turn it over to access the cable connection underneath. On the bottom of the board, peel the Mylar off the connector (3), and then disconnect the cable from the board (4).

  • Page 54: System Board With Heat Sink

    Remove the heat sink (2). To install the heat sink, reverse the removal procedure. When installing the heat sink, tighten the screws in the order from '1' to '7'. System board with heat sink To remove the system board with heat sink, use these procedures and illustrations. Table 6-9 System board descriptions and part numbers Description...
  • Page 55 Remove the battery (see Battery on page 39). When you replace the system board, be sure to remove the following components (as applicable) from the defective system board and install them on the replacement system board: ● Memory modules (see Memory modules on page 34).
  • Page 56 Remove the 11 Phillips M2.0 × 2.5 screws (1) that secure the system board to the computer. Remove the USB connector bracket (2) from the system board. Lift the right side of system board (3), and then pull the system board right and away from the connectors to remove it from the computer (4).

  • Page 57: Fans

    To install the system board, reverse the removal procedure. Fans To remove the fans, use this procedure and illustration. Table 6-10 Fans description and part number Description Spare part number Fan kit, 80 W (includes processor fan and graphics fan) N44738-001 Fan kit, 60 W (includes processor fan and graphics fan) N44742-001...

  • Page 58: Usb/Network Board

    To install the fans, reverse the removal procedure. USB/network board To remove the USB/network board, use this procedure and illustration. Table 6-11 USB/network board description and part number Description Spare part number USB/network board N42550-001 USB/network board cable N42555-001 Before removing the USB/network board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 32).

  • Page 59: Display Assembly

    Table 6-12 IR board description and part number Description Spare part number IR board N42551-001 IR board cable N42554-001 Before removing the IR board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 32). Remove the bottom cover (see Bottom cover on page 37).
  • Page 60 Disconnect the battery cable from the system board (see Battery on page 39). NOTE: You can remove the bezel and display panel immediately after disconnecting the battery, without removing the entire display assembly from the computer. Remove the system board (see System board with heat sink on page 47).
  • Page 61 The display panel is secured to the display enclosure with tape that is installed under the left and right sides of the panel. To remove the panel, use tweezers to grasp the end of the tape (1). While turning the tweezers, wrap the tape around the tweezers (2) as you continue to pull the tape out from behind the display panel (3).
  • Page 62 Disconnect the display panel cable (3) from the display panel. When installing a display panel, install stretchable tape on the left and right sides of the inside of the display rear cover. To remove the rear bracket: Lift three pieces of electromagnetic interference (EMI) tape (1) that secure the bracket. Remove two Phillips M2.0×...
  • Page 63 Remove the bracket (4). To remove the rear vent: Remove two Phillips M2.0× 2.5 screws (1) and two broadhead Phillips M2.0 × 2.0 screws (2) that secure the vent to the computer. Pry along the bottom of the vent to release it (3). The remaining display components require that you remove the display assembly from the computer.
  • Page 64 Remove the antenna cables from the tape and clips that secure it to the computer. Remove the antenna cable from the channel (1), and the clip (2) in the left hinge. Open the display 90° to open the hinges (1). Remove the four Phillips M2.5 ×...
  • Page 65 Separate the display from the computer (4). To remove the camera module: Remove the two Phillips M2.0 × 2.0 screws (1) that secure the camera bracket, and then remove the bracket (2). Insert a tool (1) under the module, and then pull the tool across the length of the module (2) to release it from the display back cover.
  • Page 66 Disconnect the cable from the module (3). Note that the cable routes under the module. The camera module is available as spare part number N42549-001. To remove the hinges from the display rear cover: Remove the six broad head Phillips M2.0 × 2.0 screws (1) from each hinge. Remove the display cable (2) from the right hinge, and remove the antenna cables from the left hinge (3).
  • Page 67 Remove the Phillips M2.0 × 2.0 screw (1) that secures the each side bracket, and then remove the brackets (2). To remove the display/camera cable, remove the cable from the routing along the bottom of the display rear cover (1), and then peel the cable off the inside of the cover (2). Display panel cables are available as the following spare part numbers: N42546-001: FHD, display panels N42547-001: FHD, LBL display panels...

  • Page 68: Power Connector Cable

    N42539-001: Mica silver, FHD N42538-001: Performance blue, QHD N42537-001: Performance blue, FHD To reassemble and replace the display assembly, reverse these procedures. Power connector cable To remove the power connector cable, use this procedure and illustration. Table 6-13 Power connector cable description and part number Description Spare part number Power connector cable...

  • Page 69: Top Cover With Keyboard

    Remove the power connector and cable from the computer (4). To install the power connector cable, reverse the removal procedure. Top cover with keyboard The top cover with keyboard remains after removing all other spare parts from the computer. In this section, the first table provides the main spare part number for the top covers with keyboards.
  • Page 70 Table 6-15 Spare part country codes (continued) For use in country or Spare part For use in country or Spare part For use in country or Spare part region number region number region number Bulgaria -261 Israel -BB1 Spain -071 Chile -161 Italy...

  • Page 71: Using Setup Utility (Bios)

    Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the SoftPaqs . Some download packages contain a file HP website are packaged in compressed files called named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 72: Preparing For A Bios Update

    Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. – or –...
  • Page 73 Select your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder that contains the update. filename .exe). Double-click the file that has an .exe extension (for example, The BIOS installation begins.

  • Page 74: Backing Up, Restoring, And Recovering

    Backing up, restoring, and recovering You can use Windows tools or HP software to back up your information, create a restore point, reset your computer, create recovery media, or restore your computer to its factory state. Performing these standard procedures can return your computer to a working state faster.

  • Page 75: Creating A System Restore

    Recovering using HP Recovery media You can use HP Recovery media to recover the operating system and drivers that were installed at the factory. On select products, you can create recovery media on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 76: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart using the HP Recovery media, you can change the computer boot order, which is the order of devices listed in BIOS for startup information. You can select an optical drive or a USB flash drive, depending on the location of your HP Recovery media.

  • Page 77: Using Hp Pc Hardware Diagnostics

    After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant: Complete one of the following tasks: ● Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ● Select the question mark icon in the taskbar.

  • Page 78: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)

    To stop a diagnostic test, select Cancel. Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu: Select the Start button, and then select All apps.

  • Page 79: Installing Hp Pc Hardware Diagnostics Windows

    HP UEFI support environment because only .exe files are provided. For more information, Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 80: Only)

    Application. Proceed with the troubleshooting tests. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in some situations. ● HP PC Hardware Diagnostics UEFI is not included in the preinstallation image.

  • Page 81: Only)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI Remote HP PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest Remote HP PC Hardware Diagnostics UEFI version to a USB flash drive.

  • Page 82: Customizing Remote Hp Pc Hardware Diagnostics Uefi Settings

    Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics.

  • Page 83: Specifications

    Specifications This chapter provides specifications for your computer system. Computer specifications This section provides specifications for your computer. When you travel with your computer, the computer dimensions and weights, input power ratings, and operating specifications provide helpful information. Table 10-1 Computer specifications Metric U.S.

  • Page 84: Solid-State Drive Specifications

    Table 10-2 Display specifications Metric U.S. Active diagonal size 40.9 cm 16. 1 in Resolution 2560 × 1440 (QHD) 1920 × 1080 (FHD) Surface treatment Antiglare Brightness 250 nits 300 nits Viewing angle UWVA Backlight WLED Display panel interface Solid-state drive specifications This section provides specifications for your solid-state drives.

  • Page 85: Power Cord Set Requirements

    Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V AC to 120 V AC, or from 220 V AC to 240 V AC. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 86 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number Germany India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO...

  • Page 87: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle. Chapter 12 Recycling...

  • Page 88: Index

    20 display bezel spare part number 18, 37 spare part number 20 illustrated 20 buttons HP OMEN Gaming Hub, using 14 spare part number 20 left touchpad 8 HP PC Hardware Diagnostics UEFI display cable power 11 downloading 73...
  • Page 89 USB Type-C 5 Gbps signaling creating using HP Cloud regulatory 13 rate power connector port Recovery Download serial number 13 with HP Sleep and Charge Tool 67 service 13 and DisplayPort output 4 creating using Windows wireless certification 13 power button, identifying 11...
  • Page 90 13 Screw Kit, spare part number 21 security, product description 3 USB 5 Gbps signaling rate port serial number, computer 13 with HP Sleep and Charge, service labels, locating 13 identifying 5 serviceability, product USB board...

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