Replacement Parts; How To Contact Woodward - Woodward EGCP-2 Operation Manual

EGCP-2 Engine Generator Control Package
Return Authorization Number
When returning equipment to Woodward, please telephone and ask for the
Customer Service Department [1 (800) 523-2831 in North America or
+1 (970) 482-5811]. They will help expedite the processing of your order through
our distributors or local service facility. To expedite the repair process, contact
Woodward in advance to obtain a Return Authorization Number, and arrange for
issue of a purchase order for the item(s) to be repaired. No work can be started
until a purchase order is received.
NOTE
We highly recommend that you make arrangement in advance for return
shipments. Contact a Woodward customer service representative at
1 (800) 523-2831 in North America or +1 (970) 482-5811 for instructions and
for a Return Authorization Number.
When ordering replacement parts for controls, include the following information:
•
the part number(s) (XXXX-XXXX) that is on the enclosure nameplate;
•
the unit serial number, which is also on the nameplate.

How to Contact Woodward

In North America use the following address when shipping or corresponding:
Woodward Governor Company
PO Box 1519
1000 East Drake Rd
Fort Collins CO 80522-1519, USA
Telephone—+1 (970) 482-5811 (24 hours a day)
Toll-free Phone (in North America)—1 (800) 523-2831
Fax—+1 (970) 498-3058
For assistance outside North America, call one of the following international
Woodward facilities to obtain the address and phone number of the facility
nearest your location where you will be able to get information and service.
Facility
Brazil
India
Japan
The Netherlands
You can also contact the Woodward Customer Service Department or consult
our worldwide directory on Woodward's website (www.woodward.com) for the
name of your nearest Woodward distributor or service facility.
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Replacement Parts

Phone Number
+55 (19) 3708 4800
+91 (129) 230 7111
+81 (476) 93-4661
+31 (23) 5661111
Manual 26086
Woodward