3.2 Use of hazard information ..................5 3.3 Precautionary labels ..................... 5 3.4 Product components ..................... 6 3.5 Certification ......................6 3.6 Hach Communication Dongle (optional) ............... 7 3.7 Intended use ....................... 7 Section 4 Installation ....................7 4.1 Lithium battery safety .................... 7 4.2 Install the battery ....................
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Table of Contents 11.4 View the meter information ................31 Section 12 Maintenance ..................31 12.1 Clean the instrument ..................32 12.2 Replace the battery ................... 32 12.3 Prepare for shipping ..................32 Section 13 Troubleshooting ................32 13.1 Use the on-screen troubleshooting instructions ..........32 13.2 Export a diagnostic file ..................
The meter can connect to a PC or USB storage device to transfer data that is saved in the meter. The optional Hach Communication Dongle (HCD) connects the meter to Claros. The HQ Series portable meters are available in eight models.
22 x 9.7 x 6.3 cm (8.7 x 3.8 x 2.5 in.) Weight HQ1110, HQ1130, HQ1140 and HQ2100: 519 g (18.3 oz); HQ2200: 541 g (19.1 oz); HQ4100: 530 g (18.7 oz); HQ4200: 550 g (19.4 oz); HQ4300: 570 g (20.1 oz)
3.1 Safety information N O T I C E The manufacturer is not responsible for any damages due to misapplication or misuse of this product including, without limitation, direct, incidental and consequential damages, and disclaims such damages to the full extent permitted under applicable law. The user is solely responsible to identify critical application risks and install appropriate mechanisms to protect processes during a possible equipment malfunction.
9 USB power adapter 4 Hand lanyard 10 USB cable, Type A to micro, 1 m (3.3 ft) 5 Probe connector plugs 11 Optional Hach Communication Dongle (HCD) 6 Screwdriver (#1 Phillips) 3.5 Certification Canadian Radio Interference-Causing Equipment Regulation, ICES-003, Class B: Supporting test records reside with the manufacturer.
• Keep the battery at temperatures less than 70 °C (158 °F). ® The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by HACH is under license. English 7...
• Keep the battery dry and away from water. • Prevent contact between the positive and negative battery terminals. • Do not let unauthorized persons touch the battery. • Discard the battery in accordance with local, regional and national regulations. •...
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W A R N I N G Fire hazard. Use only the external power supply that is specified for this instrument. W A R N I N G Electrical shock hazard. Externally connected equipment must have an applicable country safety standard assessment. Use the supplied USB cable and USB power adapter or a PC to charge the battery.
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Figure 4 Connect to the USB power adapter or a PC 10 English...
4.4 Install the lanyard Install the lanyard to safely hold the meter. Refer to Figure Figure 5 Lanyard installation 4.5 Install the probe and USB port plugs Install the port plugs in the probe port(s) and USB port when the ports are not in use to keep the enclosure rating of the instrument.
Figure 7 USB port plug installation Section 5 Startup 5.1 Start the meter Push to start the meter. If the meter does not start, make sure that the battery is installed correctly or the meter is connected to a power source. Refer to Charge the battery on page 8.
5.4 Connect a probe Make sure to set the time and date in the meter before a probe is connected. The time stamp for a probe is set when the probe is first connected to the meter. The time stamp automatically records the probe history and the time when measurements are made.
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® 5 Sample ID: shows the name of the sample 11 Bluetooth icon (if Hach Communication that is measured Dongle is installed): shows when a bluetooth connection is active 6 Message area: shows the measurement...
Figure 10 Home screen example—Two or three probes 1 Home screen with two probes 4 Save icon: the measurement data is in the data log 2 Calibrations icon: indicates that the 5 Warning icon (refer to Troubleshooting calibration was not accepted or has expired on page 32) 3 Error icon (refer to Troubleshooting...
6.3 Main menu Push to go to the main menu. Refer to Figure Figure 12 Main menu description 1 Home screen 4 Sample ID menu 7 User ID ® 2 Settings menu 5 About meter screen 8 Bluetooth icon (if HCD is installed) ®...
7.2 Calibrate a probe The steps that follow are general steps for probe calibration with the meter. To change the calibration settings, refer to Probe settings on page 19. 1. From the home screen, select Calibrate. If more than one probe is connected, select the probe to calibrate.
7.5 Include user ID with stored data The instrument can record a user name (ID) with the stored data. Enter multiple user names in the instrument, then select the applicable user name before calibrations or measurements are started. 1. Push and select Settings.
Option Description Date-Time Sets the date/time format, date and time in the meter. Language Sets the meter language. Access Sets a password to prevent access to the probe settings, some meter settings (measurement mode, temperature, language) and software updates. A user without the password cannot delete settings or data when the access control is on.
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4. Select Calibration to change the settings for calibrations. Option Description Slope limit Sets the accepted range of values (from theoretical) for the calibration slope. Options: 1 to 15% (default: 15%). Buffer set Selects the set of temperature-compensated pH buffers to use for calibration. All of the values in the buffer set show during calibration.
Option Description Reminder Sets a time interval for verification. A reminder shows on the meter after the time interval. Options: Off (default), 30 minutes, 2 hours, 4 hours, 8 hours, 12 hours or 24 hours. Snooze When Reminder is set to a time interval, lets the user ignore a verification reminders reminder for a selected time.
Option Description Offset limit Sets the maximum mV value that is accepted for the offset. Options: 1 to 250 mV (default: 25 mV). The offset value is the difference between the expected and the measured mV value for the standard solution. Reminder Sets a time interval for probe calibration.
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3. Select Measurement to change the settings for sample measurements. Option Description Parameter Sets the parameter for measurements. Options: Conductivity (default), Salinity, TDS or Resistivity. Conductivity is typically used for natural water samples. TDS is typically used to estimate the amount of total dissolved solids in the sample.
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4. Select Calibration to change the settings for calibrations. Option Description Calibration Sets the standard solution to use for calibration. Options: standard KCl standard solutions: 1 D KCl, 111.3 mS/cm; 0.1 D KCl, 12.85 mS/cm; 0.01 D KCl, 1408 µS/cm; 0.1 M KCl, 12.88 mS/cm; 0.01 M KCl, 1413 µS/cm or 0.001 M KCl, 146.93 µS/cm NaCl standard solutions: 18 mS/cm;...
Option Description Temperature WhenStandard is set to Custom, sets the temperature correction factor for Correction Factor a custom standard solution. Options: 0%/°C to 9.99%/°C (default: 1.90%/°C). Acceptance range Sets the range of values that will be accepted for verifications. Options: 1 to 9% from the expected value (default: 8%).
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Option Description Pressure units Sets the units for the air pressure. Options: hPa (default), mBar, inHg or mmHg. The meter shows the atmospheric pressure at the current elevation. This pressure reading will not agree with readings from sources that report atmospheric pressure at sea level.
Option Description Reminder Sets a time interval for probe calibration. A reminder shows on the meter after the time interval. Options: Off (default), 8 hours, 12 hours, 1 day, 2 days, 5 days or 7 days. The meter can also make a sound during the reminder (Settings >...
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Option Description Stability criteria When Auto-stabilization is set to No, sets the stabilization rate that determines when measurements are stable. Options: 0.1 mV/minute to 9.9 mV/minute (default: 1.0 mV/minute). A lower value gives more time for the measurements to become stable. Maximum Sets the maximum time that the meter waits for a measurement to become stability...
Option Description Delete standards Removes a user-specified standard solution from the list of available standard solutions. Reminder Sets a time interval for verification. A reminder shows on the meter after the time interval. Options: Off (default), 30 minutes, 2 hours, 4 hours, 8 hours, 12 hours or 24 hours.
Option Description Export data Sends a copy of all of the data in the data log to a connected PC or a USB storage device. To connect the instrument to a PC, refer to Figure 4 on page 10. To connect the instrument to a standard USB storage device, use a micro USB to USB Type A adapter.
Pre-requisites: • Make sure that the battery level is 50% or more. If less than 50%, charge the battery. • Disconnect the probe(s) to make sure that sufficient power is available for the update process. • Export the data from the data log. Refer to Data management on page 29.
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12.1 Clean the instrument Clean the exterior of the instrument with a moist cloth and a mild soap solution and then wipe the instrument dry as necessary. 12.2 Replace the battery Replace the battery when the battery does not charge or does not hold a charge. Use only the battery and the battery charger that are supplied by the manufacturer.
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13.3 Troubleshooting table The possible errors in Table 2 are specific to the meter. For help with problems with sample measurements, calibrations and verifications, refer to the user manual for the applicable probe. Table 2 Troubleshooting table Message Description Solution Probe not supported The connected probe can only operate Use a meter model that can be...
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Replacement parts (continued) Description Item no. Hand lanyard and dust plugs LEZ015.99.A005A Kickstand with hand strap LEZ015.99.A003A Protective glove LEZ015.99.A004A USB power adapter, 5 VDC, 2 A, 100–240 VAC, US LEZ015.99.00006 USB power adapter, 5 VDC, 2 A, 100–240 VAC, EU + UK LEZ015.99.00004 USB power adapter, 5 VDC, 2 A, 100–240 VAC, China LEZ015.99.00005...
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