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Axis Q6035 User Manual

Ptz dome network camera
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USER MANUAL
AXIS Q6035 PTZ Dome Network Camera

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  • Page 1 USER MANUAL AXIS Q6035 PTZ Dome Network Camera...
  • Page 2 About this document This manual is intended for administrators and users of AXIS Q6035 PTZ Dome Network Camera, and is applicable to firmware 5.25 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.

  • Page 3: Table Of Contents

    AXIS Media Control (AMC) ........

  • Page 4: Hardware Overview

    AXIS Q6035 PTZ Dome Network Camera Hardware overview Hardware overview Part number (P/N) & Serial number (S/N) Network connector (PoE+) Multi-connector SD memory card slot Status LED indicator Control button Power button Connectors Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet Plus (PoE+) IEEE 802.3at. Use the supplied midspan.

  • Page 5: Led Indicators

    Input/Output (I/O) devices • AC/DC power supply When connecting external equipment, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP Multi-Connector Cable (sold separately), on page 48 rating, see SDHC Memory card slot - A standard or high-capacity SD memory card (not included) can be used for local recording with removable storage.

  • Page 6: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

  • Page 7: Access From The Internet

    Set the root password To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

  • Page 8: The Live View Page

    OK. See also The Live View page If the Axis product has been customized to meet specific requirements, not all the items described below will appear in the Live View page. The following provides an overview of each available button.

  • Page 9: Ptz Controls

    AXIS Q6035 PTZ Dome Network Camera Accessing the product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the video stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel.
  • Page 10 AXIS Q6035 PTZ Dome Network Camera Accessing the product Select a PTZ preset position to steer the camera view to the saved position. See on page 24 Click the Start Auto Track button to start autotracking directly from the Live View page. See Autotracking, on page 24 Pan and Tilt bars –...

  • Page 11: Media Streams

    RTP over RTSP over HTTP Multicast RTP AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 12: Alternative Methods Of Accessing The Video Stream

    AXIS Q6035 PTZ Dome Network Camera Media streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 13: Accessing Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream (up to 3 seconds). • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 14: Setting Up The Product

    Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page. Administrators have unrestricted access to all settings.

  • Page 15: Video And Audio

    AXIS Q6035 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following settings: page 15 • Video stream. See • Stream profiles. See...

  • Page 16: Stream Profiles

    For more information see the online help Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Capture mode Capture mode defines how image data is taken from the image sensor in regards to resolution and frame rate, prioritizing either one or the other.

  • Page 17: Overlay

    White balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 18: Overlay Image

    An overlay image can be used to provide extra information, or to mask a part of the video image. To use your own image, such as a logo, first upload the image to the Axis product. Go to Video & Audio > Overlay Image, browse for and upload the image file on the computer.

  • Page 19: Audio Input

    AXIS Q6035 PTZ Dome Network Camera Video and Audio For more information about these settings, please see the online help Audio Input An external microphone or a line source can be connected to the product’s Audio-in connector. Configure the audio input settings under Video &...

  • Page 20: Audio Clips

    AXIS Q6035 PTZ Dome Network Camera Video and Audio Audio Clips An audio clip is a sound file that can be played either when an event occurs or manually from the Live View page. Audio clips can be uploaded to the product or recorded by a microphone connected to the product.

  • Page 21: Live View Config

    AXIS Q6035 PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. page 16 •...
  • Page 22 Output Buttons An output on the Axis product can be controlled directly from the Live View page, by enabling the display of output buttons. To display the output buttons in the Live View page, select the type of control to use for the port from the drop-down list under Live View Config >...
  • Page 23 AXIS Q6035 PTZ Dome Network Camera Live View Config Note A multi-connector cable (available from Axis) is required when connecting external I/O devices to the Axis product. See Multi-Connector Cable (sold separately), on page 48...

  • Page 24: Ptz (Pan Tilt Zoom)

    Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with...

  • Page 25: Guard Tour

    A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser. The guard tour function in this Axis product also includes tour recording, see Top view...

  • Page 26: Osdi Zones

    OSDI Zones On-Screen Direction Indicator (OSDI) zones can be included in the overlay text (see the Axis product. Each OSDI zone is set up with coordinates and a descriptive name. Overlay, on page 17 ) to aid the user to navigate...

  • Page 27: Advanced

    PTZ (Pan Tilt Zoom) OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas. First navigate to where you would like the lowermost left point of the OSDI zone to be located.
  • Page 28 AXIS Q6035 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 4. Guard Tour — A guard tour (see operator, event or administrator. The guard tour will resume when higher priority groups leave the queue. 5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue.

  • Page 29: Applications

    Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options >...

  • Page 30: Events

    Events Events Predefined parameters, known as an Event or Event Type, can trigger actions in the Axis product. A common event type is an alarm that causes the product to upload images to an Event Server. Triggered events - are activated by a signal, for example motion detection.

  • Page 31: Event Types

    Example If somebody passes in front of the camera and an event has been configured to detect and respond to motion, the Axis product can record and save images to an FTP server and send a notification email. Images can be sent as email attachments.
  • Page 32 A scheduled event can be activated at preset times, in a repeating pattern on selected weekdays. The following example describes how to configure the Axis product to upload images from pre-programmed time periods. 1. Go to Events > Event Types and click Add scheduled.

  • Page 33: Gatekeeper

    AXIS Q6035 PTZ Dome Network Camera Events Gatekeeper The Gatekeeper monitors an area such as an entrance gate. It can pan, tilt and zoom in, and take a snapshot of, for example, a face, triggered by movement in the area. The camera will then automatically return to the home position and continue to overview the monitored area.

  • Page 34: Motion Detection Parameters

    AXIS Q6035 PTZ Dome Network Camera Events Motion detection parameters The parameters controlling motion detection are described in the table below: Parameter Description High level (100%) Medium level (50%) Low level (0%) Recommended values Default values Tips: • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size.

  • Page 35: Audio Detection

    Audio detection The Axis product can be configured to generate an alarm when audio rises above, falls below or passes the audio alarm level. The alarm level can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 36: Recordings

    AXIS Q6035 PTZ Dome Network Camera Recordings Recordings If using an SD card, the Axis product can be configured to record video continuously or as a result of a triggered or scheduled event: • To start a continuous recording, see •...

  • Page 37: Continuous Recording

    Continuous recording If using an SD card, the Axis product can be configured to continuously save video to the card. To prevent the disk from becoming full, it is recommended to enable automatic disk cleanup under System Options > Storage.

  • Page 38: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.

  • Page 39: Date & Time

    Check the box to enable the IEEE 802.1X protocol. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Audio Settings, on page 18 Note Deselecting this option will disable audio globally in the Axis product, for configured events and profiles with audio as well.

  • Page 40: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 41 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 42 This function can be disabled under System Options > Network > TCP/IP > Advanced. HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. Any port in the range 1024–65536 can be used. The default setting is 80.
  • Page 43 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).

  • Page 44: Storage

    To use SNMP v3, HTTPS must be enabled, see password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to factory default settings, on page 47 UPnP The Axis product includes support for UPnP systems and clients that support this protocol.

  • Page 45: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 46: Advanced

    Improper use may cause unexpected behavior and loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts.

  • Page 47: Reset To Factory Default Settings

    System Options File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 48: Multi-Connector Cable (Sold Separately)

    Multi-Connector Cable (sold separately) Multi-Connector Cable (sold separately) When connecting external equipment to the Axis product, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating. The multi-connector cable can be purchased from your Axis reseller.
  • Page 49 AXIS Q6035 PTZ Dome Network Camera Multi-Connector Cable (sold separately) Connection diagram: I/O configured as input I/O configured as output I/O connector DC power input AC power input...

  • Page 50: Troubleshooting

    firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > System Options > About.

  • Page 51: Symptoms, Possible Causes And Remedial Actions

    Identify the product using its model or serial number. Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings.
  • Page 52 Also, make sure that AXIS Media Control is installed on your workstation. only) Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Config and select Java applet under Default viewer. ActiveX component...
  • Page 53 AXIS Q6035 PTZ Dome Network Camera Troubleshooting Missing images in uploads the frame rate or the upload period. Slow image update Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect the performance of the Axis product. Poor performance low performance clients, use of features such as motion detection and event handling.

  • Page 54: Technical Specifications

    AXIS Q6035 PTZ Dome Network Camera Technical Specifications Technical Specifications Item Function/group Models Camera Image sensor Lens Minimum illumination Shutter time Pan/Tilt/Zoom Pan/Tilt/Zoom functionalities Video Video compression Resolutions Frame rate H.264 Frame rate Motion JPEG Video streaming Image settings Specifications...
  • Page 55 *This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit (www.openssl.org) Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specifications available at www.axis.com Included the ONVIF specification available at www.onvif.org...

  • Page 56: Performance Considerations

    Camera: 2.6 kg (5.7 lb) Camera with drop-ceiling mount: 3.2 kg (7.1 lb) AXIS T8123 High Power over Ethernet Midspan 1–port, mounting kit for hard and drop ceilings, clear and smoked dome cover, Installation Guide, CD with User’s Manual, recording software, installation and management tools, Windows decoder 1–user license AXIS Camera Station —...
  • Page 57 AXIS Q6035 PTZ Dome Network Camera Technical Specifications • Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected. • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected.
  • Page 58 User Manual Ver. M1.12 AXIS Q6035 PTZ Dome Network Camera Date: May 2011 Part No. 42962 Axis Communications AB, 2011 ©...

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