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Axis Q6035 PTZ User Manual

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USER MANUAL
AXIS Q6035 PTZ Dome Network Camera

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  • Page 1 USER MANUAL AXIS Q6035 PTZ Dome Network Camera...
  • Page 2 Later versions of this document will be posted to the Axis website, communications. However, there is no guarantee that interference as required. See also the product’s online help, available via the will not occur in a particular installation.

  • Page 3: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 4 AXIS Q6035 PTZ Dome Network Camera Table of Contents Symptoms, Possible Causes and Remedial Actions ..... Technical Specifications ........

  • Page 5: Hardware Overview

    AXIS Q6035 PTZ Dome Network Camera Hardware Overview Hardware Overview Part number (P/N) & Serial number (S/N) Network connector (PoE+) Multi-connector SD card slot (SDHC) Status LED indicator Control button Power button Connectors For technical specifications, see page 56 Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet Plus (PoE+) IEEE 802.3at. Use the supplied midspan.

  • Page 6: Hardware Overview

    Audio equipment • Input/Output (I/O) devices • AC/DC power supply When connecting external equipment, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating, see Multi-Connector Cable (sold separately), on page 58 LED Indicators Indication...

  • Page 7: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

  • Page 8: Access From The Internet

    Set the Root Password To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

  • Page 9: The Live View Page

    Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.

  • Page 10: Ptz Controls

    Simplex - speaker only mode , the Microphone and Talk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use the slider to control the volume of the speakers and the microphone.
  • Page 11 AXIS Q6035 PTZ Dome Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

  • Page 12: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 13: Alternative Methods Of Accessing The Video Stream

    AXIS Q6035 PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 14: Accessing Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 15: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. Administrators have unrestricted access to all settings.

  • Page 16: Video And Audio

    AXIS Q6035 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: page 16 • Video stream settings. See • Stream profiles. See...

  • Page 17: Stream Profiles

    AXIS Q6035 PTZ Dome Network Camera Video and Audio Image The default image settings can be configured under Video & Audio > Video Stream. Select the Image tab. The following settings are available: Resolution. Select the default resolution. • •...

  • Page 18: Camera Settings

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light...

  • Page 19: Overlay

    AXIS Q6035 PTZ Dome Network Camera Video and Audio Wide Dynamic Range Wide dynamic range can improve the exposure when there is a considerable contrast between light and dark areas in the image. Enable WDR in intense backlight conditions. The different WDR settings adjust for various amounts of contrast in the image. Use a higher WDR number for a higher contrast.

  • Page 20: Overlay Image

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video & Audio > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 21: Audio Settings

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls, on page 10 Simplex —...

  • Page 22: Audio Output

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see...

  • Page 23: Live View Config

    AXIS Q6035 PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. page 17 •...
  • Page 24 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video • image in your browser.
  • Page 25 To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state. I/O Ports, on page 47 For more information about I/O ports, see Note A multi-connector cable (available from Axis) is required when connecting external I/O devices to the Axis product. See Multi-Connector Cable (sold separately), on page 58...

  • Page 26: Ptz (Pan Tilt Zoom)

    Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with...
  • Page 27 AXIS Q6035 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) the most movement will be followed. Autotracking continues until the moving object stops or disappears from the monitored area. Movement in areas blocked by privacy masks and in exclude areas does not trigger autotracking.

  • Page 28: Gatekeeper

    The enabled guard tour will keep running after the user has logged off or closed the browser. Tour Recording, on page 29 The guard tour function in this Axis product also includes tour recording, see To add a guard tour: 1.

  • Page 29: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.

  • Page 30: Control Queue

    1. Administrator — An administrator takes over PTZ control regardless of who is first in queue. The administrator will be removed from the queue 60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events, on page 34 The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 31: Detectors

    Motion Detection Parameters, on page 32 Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Setting Up an Action Rule, on page 35 Possible actions include uploading images and start recording. For more information, see Note Using the motion detection feature may decrease the product’s overall performance.

  • Page 32: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 33: Applications

    Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options >...

  • Page 34: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 35: Convert Event Types To Action Rules

    Convert Event Types to Action Rules 5.40 If the Axis product is upgraded to firmware version or later, it is recommended to convert Event Types to Action Rules. The legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera. The Event Types need to be converted to Action rules to become visible in the user interface.

  • Page 36: Recipients

    AXIS Q6035 PTZ Dome Network Camera Events To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again.

  • Page 37: Recurrences

    AXIS Q6035 PTZ Dome Network Camera Events To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Recurrences Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour.

  • Page 38: Recording List

    (that is, not the date the recordings were made). Note To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software For detailed recording and video information, select a recording and click Properties.
  • Page 39 AXIS Q6035 PTZ Dome Network Camera Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording...

  • Page 40: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.

  • Page 41: Date & Time

    Check the box to enable the IEEE 802.1X protocol. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure Audio Settings, on page 21 audio settings, see Note Deselecting this option will disable audio globally in the Axis product, for configured events and profiles with audio as well.

  • Page 42: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 43 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 44 This function can be disabled under System Options > Network > TCP/IP > Advanced. HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.
  • Page 45 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 46: Storage

    . To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 49 UPnP The Axis product includes support for UPnP .

  • Page 47: Ports & Devices

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 48: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 49: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 50 AXIS Q6035 PTZ Dome Network Camera System Options 4. The process is now complete, the product has been reset to the factory default settings. The default IP address is 192.168.0.90 5. Re-assign the IP address. It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.

  • Page 51: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 52: Symptoms, Possible Causes And Remedial Actions

    5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 53 Identify the product using its model or serial number. Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings.
  • Page 54 Also, make sure that AXIS Media Control is installed on your computer. only Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go ActiveX component to Setup > Live View Config and select Java applet under Default viewer.
  • Page 55 AXIS Q6035 PTZ Dome Network Camera Troubleshooting Browser freezes Firefox can sometimes Lower the image resolution freeze on a slow computer Problems uploading files Limited space There is only limited space available for the upload of your own files. Delete existing files to free up space.
  • Page 56 AXIS Q6035 PTZ Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Models Camera AXIS Q6035 60 Hz AXIS Q6035 50 Hz Image sensor 1/2.8” Progressive scan CMOS Lens f 4.7 – 94 mm F1.6 – 3.5 Autofocus Automatic day/night Horizontal angle of view: 54.1°...
  • Page 57 Power over Ethernet Plus (PoE+) IEEE 802.3at max 30 W AXIS T8123 High PoE Midspan 1-port included: 100 – 240 V AC, max 37 W 24 – 34 V DC max 19 W; 20 – 24 V AC, max 30 VA...

  • Page 58: Multi-Connector Cable (Sold Separately)

    Midspan Multi-Connector Cable (sold separately) When connecting external equipment to the Axis product, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating. The multi-connector cable can be purchased from your Axis reseller. Connect the multi-connector cable to the product’s multi-connector (see page 5 ).
  • Page 59 AXIS Q6035 PTZ Dome Network Camera Technical Specifications Function Notes Specifications Ground Max load = 250 mA 3.3 V DC Power Can be used to power auxiliary equipment. Note: This pin can only be used as power out. Configurable 3–6 Digital input —...

  • Page 60: Performance Considerations

    AXIS Q6035 PTZ Dome Network Camera Technical Specifications Connection diagram: 3.3 V max 250 mA I/O configured as input I/O configured as output DC power input AC power input I/O connector 1 2 3 4 5 6 Performance Considerations When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both.
  • Page 61 AXIS Q6035 PTZ Dome Network Camera Technical Specifications • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
  • Page 62 User Manual Ver. M1.8 AXIS Q6035 PTZ Dome Network Camera Date: June 2012 Part No. 46631 © Axis Communications AB, 2011 - 2012...

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