Axis Q6034 User Manual
Dome network camera
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- User manual (63 pages) ,
- Installation manual (146 pages) ,
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Summary of Contents for Axis Q6034
- Page 1 USER’S MANUAL AXIS Q6034 Dome Network Camera...
- Page 2 AXIS Q6034 User’s Manual Notices This manual is intended for administrators and users of the AXIS Q6034 PTZ Network Camera, and is applicable for firmware release 5.15 and later. It includes instructions for using and managing the camera on your network. Previous experience of networking will be of use when using this product.
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Page 3: Table Of Contents
AXIS Q6034 - Table of contents Contents Product Description ................. . 4 Key features . -
Page 4: Product Description
18x optical zoom with autofocus • AXIS Q6034 offers a powerful 18x optical and 12x digital zoom with autofocus, providing crisp, clear and rich detail of both zoomed in and zoomed out images. • Fast pan & Tilt With a maximum speed of 450º/second, and high precision, low-speed movement at 0.05º/second, AXIS Q6034 can... -
Page 5: Hardware Overview
Shielded cables should be used to comply with EMC. Control button - The control button is used for • Connecting to an AXIS Video Hosting System service, see page 34. To connect, press and hold the button until the Status LED flashes green. •... -
Page 6: Status Led Indicator
AXIS Q6034 - Product Description When connecting external equipment, a multi-connector cable (available from Axis) is required in order to maintain the Multi-Connector Cable (not included), camera’s IP51 rating, see on page 42. SDHC card slot - A standard or high capacity SD memory card (not included) can be used for local recording with removable storage. -
Page 7: Accessing The Camera
2. Enter the IP address or host name of the camera in the Location/Address field of your browser. To access the camera from a Macintosh computer (Mac OSX), click on the Bonjour tab and select the AXIS Q6034 from the drop-down list. -
Page 8: Access From The Internet
• If prompted, click Yes to install AXIS Media Control, which allows viewing of the video stream in Internet Explorer. You will need administrator rights on the computer to do this. If using Windows 7 or Windows Vista, you must also... -
Page 9: The Live View Page
The Snapshot button saves a snapshot of the video image on display. Right-click on the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. - Page 10 AXIS Q6034 - Accessing the Camera AMC Audio controls AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled. Speaker button – Click to switch the sound on or off.
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Page 11: Video And Audio Streams
Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the camera to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements. -
Page 12: Alternative Methods Of Accessing The Video Stream
• QuickTime adds latency to the video and audio stream (up to 3 seconds). • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. • <ip> = IP address Accessing audio streams The Live View page provides access to audio through AXIS Media Control;... -
Page 13: Setup Tools
AXIS Q6034 - Setup Tools Setup Tools AXIS Q6034 can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page to see the configuration menus. • Administrators have unrestricted access to all settings. -
Page 14: Video & Audio
AXIS Q6034 - Video & Audio Video & Audio Click to access the online help that explains the configuration menus. Video Stream The video stream settings appear under four different tabs: • Image • Audio • H.264 • MJPEG Preview... - Page 15 Configuration settings from Video & Audio > Audio Settings are displayed under Current Audio Settings. See Audio Settings, on page 18 for more information on audio settings. Note: A multi-connector cable (available from Axis) is required when connecting external audio equipment to AXIS Q6034; Multi-Connector Cable (not included), on page 42. H.264 GOV Settings The GOV structure describes the composition of the video stream and setting the GOV-length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality.
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Page 16: Camera Settings
White balance is used to compensate for the different colors present in different light sources, to make the colors in the image appear the same. AXIS Q6034 can be set to automatically identify the light source and compensate for its color. Alternatively, the type of light source can be manually selected from the drop-down list. -
Page 17: Overlay Image
To use your own image, e.g. a logo, it must first be upload to AXIS Q6034. Click Browse and locate the image file on the computer. Click Upload. When uploaded, the file can be selected in the Use overlay image drop-down list. -
Page 18: Audio Settings
(AMC), on page 12). Simplex - Network Camera speaker only. Audio is transmitted from the client to AXIS Q6034 and played by the • speaker connected to the camera. To send audio, the Talk and Microphone buttons in the AMC toolbar must both be enabled. -
Page 19: Audio Clips
AXIS Q6034 - Video & Audio Audio Output An external speaker can be connected to the Audio out connector provided by the multi-connector cable (not included), see page 42. If the sound from the speaker is too low or too high, adjust the output gain for the active speaker attached to the network camera. -
Page 20: Live View Config
AXIS Q6034 - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile to be used for the Live View page. Listed are the pre-programmed stream profiles as well as the ones created under Video & Audio > Stream Profiles. See Stream Profiles, page 16, for more information. - Page 21 Displays still images only. Click the Refresh button in your browser to view a new image. Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser.
- Page 22 The output ports must first be configured under System Options > Ports & Devices > I/O Ports, see I/O Ports, on page 39. Note: A multi-connector cable (available from Axis) is required when connecting I/O devices to AXIS Q6034, see Multi-Connector Cable (not included), on page 42.
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Page 23: Ptz (Pan Tilt Zoom)
Positions window and the Live View window. This name will have (H) added, for example, Entrance (H). AXIS Q6034 can also be configured to return to the Home position when the camera has been inactive for a specified length of time. Enter the length of time in the field Return to home when inactive and click Save. Setting the time to zero prevents the camera from automatically returning to the Home position. -
Page 24: Guard Tour
AXIS Q6034 - PTZ (Pan Tilt Zoom) Max Limits The pan and tilt limits restrict the area where auto tracking is allowed. This may prove useful, for example, to avoid tracking birds in the sky. Click Enable Tilt Limit and Enable Pan Limit to enable the pan and tilt limits, respectively. -
Page 25: Control Queue
AXIS Q6034 - PTZ (Pan Tilt Zoom) Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page by clicking the Ctrl panel button. -
Page 26: Events
AXIS Q6034 - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain actions in the camera. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server, to receive uploaded images. -
Page 27: Triggered Event
AXIS Q6034 - Events Triggered Event A triggered event can be activated by: • Input ports • A manual trigger – using the manual trigger button on the Live View page or through the VAPIX® Application Pro- gramming Interface (API) •... -
Page 28: Gatekeeper
AXIS Q6034 - Events Notes: • Pre-trigger and post-trigger buffers will be lost if the connection to the event server fails. • The maximum length of the pre-/post-buffer depends on the video image size and selected frame rate. • If the pre- or post-buffer is too large for the camera’s internal memory, the frame rate is reduced and individual images may be missing. -
Page 29: Motion Detection
To delete an Include or Exclude window: a) Using AXIS Media Control (Internet Explorer): Select the window in the list of windows and click Del. b) Using the Java applet: Select the window and click on the cross in the upper right corner. -
Page 30: Port Status
If the button is pushed, the state of the input changes to active. Notes: A multi-connector cable (available from Axis) is required when connecting I/O devices to AXIS Q6034, Multi-Connector Cable (not included), on page 42... -
Page 31: Recording List
Audio recordings cannot be saved to the SD memory card. • The SD memory card is optional and not included in the product. • To play recordings in Windows Media Player download and install AXIS Matroska File Splitter from www.axis.com/techsup/software... -
Page 32: System Options
• of the PTZ controls. Enable Basic Setup – Before using AXIS Q6034, there are certain settings that should be made, most of which require • Administrator access privileges. To quickly access these settings use the Basic Setup in the menu. All settings are also available from the standard setup links in the menu. -
Page 33: Audio Support
Enable IEEE 802.1X - Check the box to enable the IEEE 802.1X protocol. Audio Support Enable audio support - This option allows clients to retrieve audio streams from AXIS Q6034. See also Audio Settings, page 18 for information on how to configure the audio settings. -
Page 34: Network
DHCP should only be enabled if using dynamic IP address notification, or if your DHCP server can update a DNS server, which then allows you to access AXIS Q6034 by name (host name). If DHCP is enabled and you cannot access the unit, run AXIS IP Utility to search the network for connected Axis products or reset the network camera to factory default settings and then perform the installation again. -
Page 35: Axis Internet Dynamic Dns Service
Use the following IP address - To use a static IP address for AXIS Q6034, check the radio button and then make the following settings: IP address – Specify a unique IP address for your AXIS Q6034. (To check if the IP address you intend to use is available •... - Page 36 AXIS Q6034 - System Options Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Obtain DNS server address via DHCP - Automatically use the DNS server settings provided by the DHCP server. Click the View button to see the current settings.
- Page 37 The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product. This makes it possible for network routers and switches to reserve a fixed amount of bandwidth for these types of traffic.
- Page 38 AXIS Q6034 - System Options QoS Settings - For each type of network traffic supported by your Axis network video product, enter a DSCP (Differentiated Services Codepoint) value. This value is used to mark the traffic’s IP header. When the marked traffic reaches a network router or switch, the DSCP value in the IP header tells the router or switch the type of treatment to apply to this type of traffic, for example, how much bandwidth to reserve for it.
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Page 39: Storage
SD card can be locked to prevent storage removal. Ports & Devices I/O Ports AXIS Q6034 provides four configurable input and output ports for connection of external devices. A multi-connector cable (available from Axis) is required when connecting external devices, see Multi-Connector Cable (not included), on page 42. -
Page 40: Support
Setup page to conveniently make adjustments in the camera’s settings. Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. -
Page 41: About
For more information, please visit the Video developer pages at www.axis.com/developer File Upload Files (e.g. web pages and images) can be upload to AXIS Q6034 and used as custom settings. Uploaded files are accessed through http;//<ip address>/local/<user>/<file name> where <user> is the selected user access group (viewer, operator or administrator) for the uploaded file. -
Page 42: Multi-Connector Cable (Not Included)
AXIS Q6034 - Multi-Connector Cable (not included) Multi-Connector Cable (not included) When connecting external equipment to AXIS Q6034, a multi-connector cable (available from Axis) is required in order to maintain the camera’s IP51 rating. The multi-connector cable can be purchased from your Axis reseller. -
Page 43: Troubleshooting
The current firmware version in your camera is displayed on the page Setup > Basic Setup or under About. Upgrading the firmware When you upgrade your camera with the latest firmware from the Axis website, your camera receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release, before updating the firmware. -
Page 44: Axis Support
AXIS Q6034 - Troubleshooting Axis Support If you contact Axis support, please help us resolve your problem expediently by providing a Server Report and a detailed description of the problem. The Server Report contains important information about the server and its software, as well as a list of the current parameters. -
Page 45: Symptoms, Possible Causes, And Remedial Action
You may need to manually type http or https in the browser’s address field. The IP address has been changed by If the camera and client are on the same network, Run AXIS IP Utility to locate the camera. DHCP... - Page 46 To enable the updating of video images in Internet Explorer, set your browser to allow ActiveX Internet Explorer only controls. Also, make sure that AXIS Media Control is installed on your workstation. Installation of additional ActiveX com- Configure your camera to use a Java applet for updating the video images under Live View Config >...
- Page 47 Check that the SD Card is not write protected (i.e., Read only). SD Card cannot be mounted If the SD Card cannot be mounted, reformat it and then click Mount. For further assistance, please contact your reseller or see the support pages on the Axis website at www.axis.com/techsup...
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Page 48: Led Indicator Flash Routine
AXIS Q6034 - Troubleshooting LED Indicator flash routine Case Color Description Normal boot Unlit Power on sequence RFL check* Amber Kernel booting System initiating Green Shows steady green for 10 seconds for normal operation after restart Unlit Steady connection/normal operation... -
Page 49: Technical Specifications
AXIS Q6034 - Technical Specifications Technical Specifications Function/group Item Specification Camera Models AXIS Q6034 60 Hz AXIS Q6034 50 Hz Image sensor 1/3’’ Progressive scan 1.3 Megapixel CCD Lens • Zoom 4.7 mm – 84.6 mm • F1.6 – 2.8 •... - Page 50 • AXIS Camera Management tool on CD and web-based configuration management and • Configuration of backup and restore maintenance • Firmware upgrades over HTTP or FTP, firmware available at www.axis.com General Casing IP52-rated, metal casing (aluminum), acrylic (PMMA) clear dome...
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Page 51: General Performance Considerations
Camera with drop-ceiling mount: 3.2 kg (7.1 lb) Included accessories AXIS T8123 High Power over Ethernet Midspan 1-port, mounting kit for hard and drop ceilings, clear and smoked dome cover, Installation Guide, CD with User’s Manual, recording software, installation and management tools,... -
Page 52: Glossary Of Terms
IP address. sending of web pages or files) from a web server. ARTPEC (Axis Real Time Picture Encoder) - This chip is used CMOS (Complementary Metal Oxide Semiconductor) - A for image compression, and image processing such as... - Page 53 GOV (Group Of VOPs) - A group of VOPs is the basic unit of an H.264 video stream. The GOV contains different types and ETRAX (Ethernet Token Ring AXIS) - Axis' own numbers of VOPs (I-VOPs, P-VOPs) as determined by the GOV microprocessor.
- Page 54 AXIS Q6034 - Glossary of Terms Interlacing was developed many years ago for the analog TV storage, an SD card can be inserted into the SD card slot to world and is still used widely today. It provides good results locally record and store a video stream.
- Page 55 AXIS Q6034 - Glossary of Terms standard in Europe. PAL delivers 625 lines at 50 downloaded web pages. If it finds the page, it is returned to the half-frames/second. user without forwarding the request to the Internet. If the page...
- Page 56 AXIS Q6034 - Glossary of Terms Simplex - In Simplex operation, a network cable or maintained until the data has been successfully exchanged communications channel can only send information in one between the communicating applications. direction. Telnet - Telnet is a simple method with which to access SMTP (Simple Mail Transfer Protocol) - SMTP is used for another network device, e.g.
- Page 57 AXIS Q6034 - Glossary of Terms server access statistics. WEP (Wireless Equivalent Privacy) - A wireless security protocol, specified in the IEEE 802.11 standard, which is designed to provide a wireless local area network (WLAN) with a level of security and privacy comparable to that usually expected of a wired LAN.
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Page 58: Index
AXIS Q6034 - Index Index H.264 14, 15 Host Name 36 HTTP Server 26 HTTPS 8, 32, 36 Action Buttons 9, 21 Active/Inactive 22 Administrator 13, 32 I/O Ports 39 Alarm 29, 42 IEEE 802.1X 33 AMC 7 Input 42... - Page 59 AXIS Q6034 - Index Storage 39 Support 40 System Options 32 TCP Server 26 TCP/IP Settings 34 Text Overlay 14 Time Mode 34 Troubleshooting 43 Upgrade Server 39 UPnP 36, 38 Users 32 VAPIX 22, 25 Video Stream 14 White Balance 16...