Axis Q6032-E User Manual
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Axis Q6032-E User Manual

Dome network camera
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USER'S MANUAL
AXIS Q6032-E Dome Network Camera

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Summary of Contents for Axis Q6032-E

  • Page 1 USER’S MANUAL AXIS Q6032-E Dome Network Camera...

  • Page 2: Notices

    • download user documentation and firmware updates • find answers to resolved problems in the FAQ database. Search by product, category, or phrases • report problems to Axis support by logging in to your private support area • visit Axis Support at www.axis.com/techsup Implementers Corporation.

  • Page 3: Table Of Contents

    Glossary of Terms ................. 46 AXIS Q6032-E - Table of contents...

  • Page 4: Product Overview

    Arctic Temperature Control is a new and unique functionality from Axis that is introduced for the first time in AXIS Q6032-E. It allows the camera to not only function at -40 °C (-40 °F) but also power up at that temperature.

  • Page 5: Overview

    SD memory card slot Status indicator LED Network - RJ-45 Supports PoE. Use Axis T8124. Shielded cable shall be used to comply to EMC. SD memory card slot - High capacity SD memory card can be used for local recording and removable storage.

  • Page 6: Status Led Indicator

    Shows steady green for 10 sec. for normal oper- ation after restart. Color Description Unlit No camera connected. Insuffiecient power for camera and heater. Yellow Check cable. Flashing Power overload Green Camera connected, normal behavior. Steady green AC power connected. AXIS Q6032-E - Product overview...

  • Page 7: Accessing The Camera

    Accessing the Camera Refer to the installation guide supplied with your product in order to install the AXIS Q6032-E Dome Network Camera. The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems.

  • Page 8: Setting The Root Password

    Options > Network > TCP/IP Advanced. For more information, please see NAT traversal (port mapping) for IPv4, on page 33 See also the AXIS Internet Dynamic DNS Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup...

  • Page 9: The Live View Page

    Setup > PTZ > Advanced > Controls. AXIS Media Control The AMC viewer toolbar (AXIS Media Control) is available in Microsoft Internet Explorer only. See AXIS Media Control (AMC), on page 12 for more information. AMC displays the following buttons: The Play/Stop button starts and stops the live video stream.

  • Page 10: Axis 295 Video Surveillance Joystick

    The AXIS 295 is a USB device that gives responsive and accurate control of the Pan/Tilt/Zoom functionality. On installation, the joystick is automatically detected by AXIS Media Control where the 12 buttons can be programmed for a customized video surveillance system. For more information, please visit the Axis web site at http://www.axis.com...

  • Page 11: Video Streams

    Important! H.264 is licensed technology. The network camera includes one viewing client license. Installing additional unlicensed copies of the viewing client is prohibited. To purchase additional licenses, contact your Axis reseller. AXIS Q6032-E - Video Streams Unicasting is used for video-on-demand broadcasting, so that there is no video traffic on the network until a client connects and requests the stream.

  • Page 12: Motion Jpeg

    • QuickTime adds latency to the video stream (up to 3 seconds) • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this • For input parameters to media.amp, refer to the VAPIX Application Programming Interface (API). See www.axis.com for more information.

  • Page 13: Video Stream Settings

    The GOV structure describes the composition of the video stream and setting the GOV-length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality. AXIS Q6032-E - Video Stream Settings for information on Text, date &...
  • Page 14 Limiting the frame size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage, the maximum frame size should be set to an optimal value. AXIS Q6032-E - Video Stream Settings...

  • Page 15: Camera Settings

    White balance - This is used to compensate for the different colors present in different light sources, to make the colors in the image appear the same. The AXIS Q6032-E can be set to automatically identify the light source and compensate for its color.

  • Page 16: Overlay Image

    Privacy masks cannot even be bypassed via the VAPIX® Application Programming Interface (API). Privacy Mask List The Privacy Mask List shows all the masks that are currently configured in AXIS Q6032-E Dome Network Camera and if they are enabled.
  • Page 17 A total of 8 privacy masks are possible, but only 4 masks are configurable in the same view. • One color is chosen for all privacy masks. To edit a privacy mask, select it and reshape, move or change color as needed. AXIS Q6032-E - Video Stream Settings...

  • Page 18: Live View Config

    AXIS Q6032-E - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video > Stream Profiles.

  • Page 19: Action Buttons

    Still image Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AMC. This is used to prevent the installation of unlicensed copies.
  • Page 20 User defined CGI links can be used to issue VAPIX API requests. For more information on the VAPIX Application Programming Interface (API), see the Network Video Developer Pages on the Axis Web site at http://www.axis.com/developer User defined link See the online help files on this page for more information.

  • Page 21: Dome

    Position Setup window and the Live View window. The position's name will have (H) added, for example, Office Entrance (H). The AXIS Q6032-E can also be configured to return to the Home position when the camera has been inactive for a specified length of time.

  • Page 22: Guard Tour

    Limits Define the pan, tilt, zoom and focus limits for the AXIS Q6032-E. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. The near focus limit can be set to avoid focusing on objects too close to the camera.

  • Page 23: Control Queue

    Controls Shortcut command buttons can be created to provide direct access to various commands provided by the AXIS Q6032-E. The buttons are then displayed in the PTZ Panel which is available on the Live View page by clicking <<Ctrl Panel (see page 10)>>.

  • Page 24: Events

    • Descriptive name of your choice • URL (IP address or host name) • User Name and Password • Descriptive name of your choice • Network address (IP address or host name) • Port number available from each web page. AXIS Q6032-E - Events...

  • Page 25: Triggered Event

    If the pre- or post-buffer is too large for the camera’s internal memory, the frame rate is reduced and individual images may be missing. If this occurs, an entry is created in the unit's log file AXIS Q6032-E - Events...

  • Page 26: Motion Detection

    Once configured, the motion detection windows appear in the list of available triggers, for triggering events. See How to set up a triggered event, on page 25. Note: Using the motion detection feature may decrease the camera’s overall performance. AXIS Q6032-E - Events...

  • Page 27: Configuring Motion Detection

    An object that appears in the region will trigger motion detection for only a very short period High AXIS Q6032-E - Events Sensitivity Ordinary colored objects on ordinary backgrounds will trigger the motion detection Only very bright objects on a dark back-...

  • Page 28: Recording List

    See Setup > System Options > Storage > SD Card to connect, format and monitor the status and available recording space of the SD memory card. Note: • The SD memory card is optional and not included in the product. AXIS Q6032-E - Recording List...

  • Page 29: System Options

    PTZ controls. • Enable Basic Setup - before using the AXIS Q6032-E Dome Network Camera, there are certain settings that should be made, most of which require Administrator access privileges. To quickly access these settings, use the Basic Setup in the menu.

  • Page 30: Date & Time

    The one used in the Axis implementation is EAPOL using EAP-TLS (EAP-Transport Layer Security). The Axis network video device presents its certificate to the network switch, which in turn forwards this to the RADIUS server. The RADIUS server validates or rejects the certificate and responds to the switch, and sends its own certificate to the client for validation.
  • Page 31 AXIS Q6032-E - System Options Date & Time Format Used in Images - specify the formats for the date and time (12h or 24h) displayed in the video streams. Use the predefined formats or use your own custom date and time formats. See Advanced File Naming & Date/Time Formats in the online help for information on how to create your own date and time formats.
  • Page 32 Utility to search the network for connected Axis products or reset the network camera to factory default settings and then perform the installation again. Use the following IP address - To use a static IP address for the AXIS Q6032-E Dome Network Camera, check the radio button and then make the following settings: •...
  • Page 33 UPnP™. Note that UPnP™ must be enabled in the camera (see System Options > Network > UPnP). Use manually selected NAT router - select this option to manually select a NAT router and enter the IP address for the router in the field provided. AXIS Q6032-E - System Options WAN (Internet) Broadband...
  • Page 34 SOCKS SOCKS is a networking proxy protocol. The Axis network camera can be configured to use a SOCKS server to reach networks on the other side of a firewall/proxy server. This functionality is useful if the network camera is located on a local network behind a firewall, and notifications, uploads, alarms, and such need to be sent to a destination outside the local network (such as the Internet).

  • Page 35: Storage

    Default - the default button should be used with caution. Pressing this returns the camera's settings to the factory • default values (including the IP address). Upgrade Server - See Updating the Firmware, on page 38. AXIS Q6032-E - System Options...

  • Page 36: Support

    Setup page to conveniently make adjustments in the camera’s settings. Logs & Reports When contacting Axis support, please be sure to provide a valid Server Report with your query. The Access Log is automatically included in the server report. Information...

  • Page 37: About

    For more information, please visit the Developer pages at www.axis.com/developer Plain Config - this function is for the advanced user with experience of Axis network camera configuration. All parameters can be set and modified from this page. Help is available from the standard help pages.

  • Page 38: Troubleshooting

    Emergency Recovery Procedure If power or the network connection to the AXIS Q6032-E is lost during the upgrade, the process will fail and the unit will become unresponsive. When the status indicator flashes red it indicates a failed upgrade. To recover the unit, follow the steps below.
  • Page 39 2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the AXIS Q6032-E’s IP address. In the page that appears, use the Browse button to select the upgrade file to use, for example, axisq6032_e.bin.

  • Page 40: Led Indicator Flash Routine

    Support If you contact Axis Customer Services, please help us to resolve your problems expediently by providing a Server Report and a brief description of the problem. Server Report - go to Setup > System Options > Support. The Server Report contains important information about the server and its software, as well as a list of the current parameters.
  • Page 41 You may need to type this in manually (i.e. http or https) in the browser’s address field. 1) Move the AXIS Q6032-E to an isolated network or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or the ARP Ping command.
  • Page 42 Unexpected PTZ behavior Problem with hardware For additional assistance, please contact your reseller or check the product’s support pages on the Axis web site at http://www.axis.com/techsup Slow performance may be caused by e.g. heavy network traffic, many users with access to unit, low performing client, use of features such as Event handling, Image rotation.

  • Page 43: Technical Specifications

    Motion JPEG Video streaming Image settings Users Network Security Supported protocols AXIS Q6032-E - Technical Specifications Specification AXIS Q6032-E ¼” ExView HAD Progressive Scan CCD • 3.4 – 119 mm, F1.4 – 4.2 • autofocus • automatic day/night • horizontal angle of view: 1.7° - 55.8°...
  • Page 44 • For other operating systems and browers see www.axis.com/techsup • AXIS Camera Management tool on CD and web-based configuration • Configuration of backup and restore • Firmware upgrades over HTTP or FTP, firmware available at www.axis.com Metal casing (Aluminum) Acrylic (PMMA) clear dome cover pre-mounted to casing,...

  • Page 45: General Performance Considerations

    AXIS Q6032-E - Technical Specifications Specification • 3.5 kg (7.7 lb) AXIS T8124 High PoE Midspan 1-port, IP66-rated Rj-45 connector kit, IP66-rated RJ45 connector kit, clear and smoked dome cover, sunshield, Windows decoder 1-user license, Installation Guide, CD with User’s Manual,...

  • Page 46: Glossary Of Terms

    IP address to a hardware MAC address. A request is broadcast on the local network to discover the MAC address for an IP address. ARTPEC (Axis Real Time Picture Encoder) - This chip is used for image compression. ASIC (Application Specific Integrated Circuit) - A circuit designed for a specific application, as opposed to a general purpose circuit, such as a microprocessor.
  • Page 47 Ethernet systems are 10BASE-T and 100BASE-T10, which provide transmission speeds up to 10 Mbps and 100 Mbps respectively. ETRAX (Ethernet Token Ring AXIS) - Axis' own microprocessor. Factory default settings - These are the settings that originally applied for a device when it was first delivered from the factory.
  • Page 48 As the lowest compression (i.e. the highest quality) results in the largest file, there is a trade-off between AXIS Q6032-E - Glossary of Terms image quality and file size. kbit/s (kilobits per second) - A measure of the bit rate, i.e.
  • Page 49 See also Interlacing. Protocol - A special set of rules governing how two entities AXIS Q6032-E - Glossary of Terms will communicate. Protocols are found at many levels of communication, and there are hardware protocols and software protocols.
  • Page 50 Having an organization's network divided into subnets allows it to be connected to the Internet with a single AXIS Q6032-E - Glossary of Terms shared network address. The subnet mask is the part of the IP address that tells a network router how to find the subnet that the data packet should be delivered to.
  • Page 51 AXIS Q6032-E - Glossary of Terms network, via e.g. a direct phone line or via the Internet. VOP (Video Object Plane) - A VOP is an image frame in an H.264 video stream. There are several types of VOP: - An I-VOP is complete image frame.
  • Page 52 Access Log Action Action Buttons 9, 19 Administrator 13, 29 Alarm AMC Viewer Toolbar ARP/Ping Auto Tracking AXIS Internet Dynamic DNS Service Backup Bit Rate Bonjour 7, 35 Brightness Buffer Size Buffers Certificates Certification Authority Color level Connection List Constant Bit Rate...
  • Page 53 Storage Storage Device Support 36, 40 System Log System Options TCP Server TCP/IP Settings Time Mode Triggered Event Troubleshooting Upgrade Server UPnP 33, 35 Users Variable Bit Rate Video Stream Viewer White balance Wide dynamic range AXIS Q6032-E - Index...

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