T
G
ROUBLESHOOTING
UIDELINES
Transactions Fail to Process
30
V210 I
NSTALLATION
•
If the problem persists, contact your local Verifone representative.
Check Smart Card Reader
•
Perform a test transaction using several different smart cards to ensure the
problem is not a defective card.
•
Ensure that the card is inserted correctly (see
Reader).
•
Ensure the MSAM card is properly inserted in the slot and is properly secured
(see
MSAM
Card).
•
If the problem persists, contact your local Verifone representative.
G
UIDE
Using the Magnetic Stripe Card