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Summary of Contents for VeriFone V210
- Page 1 V210 Installation Guide Verifone Part Number: DOC183-003-EN-A, Revision A03 www.verifone.com...
- Page 2 The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, Verifone shall not be liable for technical or editorial errors or omissions contained herein. Verifone and the Verifone logo are registered trademarks of Verifone.
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Page 3: Table Of Contents
V210 Charging Base ..........10 V210 Full-Feature Base with Modem ....... 10 Features and Benefits. - Page 4 V210 Bases ........
- Page 5 Checking CTLS Reader ......... . . 38 © VeriFone, Inc. All rights reserved.
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Page 6: Audience
Troubleshooting Guidelines - Provides guidance for addressing issues that may arise during device installation. Related Documentation To learn more about the V210, refer to the following document(s) associated with the Verifone Part Numbers (VPN). V210 Certifications and Regulations VPN DOC183-001-EN... -
Page 7: Conventions
The lightning symbol is used as a For safety, do not string cables or warning when bodily injury might cords across a walkway. occur. © VeriFone, Inc. All rights reserved. - Page 8 The V210 can utilize over-the-air connectivity, facilitating mobile telephony technology for sending and receiving data, using existing operator-provided 2G, Wi-Fi, Bluetooth, or 4G connectivity. This guide provides an introduction and basic setup procedure for the V210 terminal. Figure: 1 V210 Device The V210 device has the following features: •...
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Page 9: V210 Device Functionalities
Installation Guide V210 V210 Device The V210 device has the SIM/MSAM slots as shown in the following illustration. Functionalities Figure: 2 V210 Underside Compartment View • Single SIM/SAM slot to support stored-value card programs or other merchant card requirements. •... -
Page 10: V210 Charging Base
View V210 Full- The FF Base supports any failover communication via dial up and Ethernet connections for V210. The failover will be supported in all network interfaces Feature Base available in a terminal. The Full-Feature Base supports several connectivity options and provides serial connection for peripherals (like ECR, check with Modem reader, barcode reader, etc.). -
Page 11: Features And Benefits
Supports payment transactions in a variety of payment environments. • Rugged and reliable design absorbs hard knocks found at point-of-sale counters. • Sleek and stylish shape occupies minimal counter space. • Bold, ergonomic design fits comfortably in the palm of a hand. © VeriFone, Inc. All rights reserved. -
Page 12: Security
Optional Charging or Full-Feature Bases expand functionality while providing a stable, battery-charging platform. Verifone ships variants of V210 devices for different markets. Your unit may have different options or accessories with bases like: Base Interface or Charging Base or Full Featured Bases. -
Page 13: Device Location
Installation Guide V210 2. Device Setup This section outlines the setup procedures for the V210 and charging base, covering the following segments: • Device Location • PIN Protection Measures • Inside the Shipping Carton • MSAM Card • Removal and Insertion of Battery •... -
Page 14: Environmental Factors
V210 • Near a power outlet and the terminal or computer that connects to the V210. For safety, do not string cables or cords across a walkway. Par mesure de sécurité, ne pas les câbles de chaîne ou de cordons à travers une passerelle. -
Page 15: Pin Protection Measures
Remove and inspect the following items: • V210 device • Power Pack • Printer paper roll (Verifone ships variants of the V210 terminal which may or may not have a paper roll). © VeriFone, Inc. All rights reserved. -
Page 16: Msam Card
Verifone ou prestataire de services. MSAM Card When you first receive your V210 device, you may need to install or replace the Multiple Security Access Module (MSAM) and Subscriber Identity Module (SIM) cards. -
Page 17: Opening Card Compartment
Installation Guide V210 Observe standard precautions in handling electrostatically sensitive devices. Electrostatic discharges can damage the equipment. Verifone recommends using a grounded anti-static wrist strap. Respecter les précautions standard dans la manipulation d'appareils sensibles aux décharges électrostatiques. Les décharges électrostatiques peuvent endommager le matériel. -
Page 18: Removal And Insertion Of Battery
Insert the card with the card’s gold contacts facing away from you, towards the unit. Removal and Turn off the V210 device. Insertion of Place the device face down on a soft, clean surface to protect the display from Battery scratches. -
Page 19: Loading Paper Roll In The Device
Use the following steps to load a roll of 57mm x 40mm, thermal printer paper into the compartment. Roll in the Device Unlock the paper compartment by pulling up the latch and swinging the door downwards. Figure: 10 Opening Printer Paper Door © VeriFone, Inc. All rights reserved. -
Page 20: Power Supply
Power Supply Not all configurations and device contexts require the use of a power supply - Verifone ships the power supply with the terminal as required. Contact your Verifone representative if you have changed the context in which the terminal is used or have questions about which power supply should be used. - Page 21 Installation Guide V210 Using an incorrectly rated power supply can damage the unit or cause it not to work properly. Use only a Verifone power pack (see Verifone Service and for detailed power supply specifications). Following are the PSUs for...
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Page 22: Cable Connections
Cable To connect the terminal to other devices via Ethernet, RS-232, and USB, use the V210 Full-Feature (FF) Base. The FF Base provides a standard RJ-45 Connections Using the Full- Feature Base... - Page 23 Installation Guide V210 LAN socket, RS-232 port, and a mini-USB port. The V210 terminal must be docked on the base to utilize cable connectivity. Figure: 14 Full-Feature Base Peripheral Connections The Full-Feature Base features the following: Cable Configuration Ethernet port...
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Page 24: Using The Smart Card Reader
Leave the smart card in the card reader until the transaction is completed. Premature removal can void the transaction. Laissez la carte à puce dans le lecteur de carte jusqu'à ce que la transaction soit terminée. Le retrait prématuré peut annuler la transaction. © VeriFone, Inc. All rights reserved. -
Page 25: Using The Magnetic Stripe Card Reader
Installation Guide V210 Using the The V210 has a magnetic card reader that uses a triple-track stripe reader. This gives the unit greater reliability over a wide range of swipe speeds and Magnetic operating environments. Stripe Card Reader Figure: 16 Using the... -
Page 26: Optional Accessories
Cable Connections Using the Full-Feature Base. Figure: 18 V210 Docking with Full-Feature Base The Charging Base (M183-S02-00) provides a stable dock plus power Charging Base charging for the V210 terminal. Figure: 19 V210 Docking with Charging Base © VeriFone, Inc. All rights reserved. -
Page 27: Periodic Inspection
If any device is found in a tamper state, please remove it immediately from service. Keep it available for potential forensic investigation and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, refer to Verifone Service and Support ©... -
Page 28: Unit Power Requirement
Installation Guide V210 3. Specifications This chapter provides details on the power requirements, dimensions, and additional specifications of the V210 terminal and bases. Unit Power • 5V DC, 1A Operating power: Requirement Temperature • 0°C to 40°C (32°F to 104°F) or 50°C Operating temperature: (50°C only for power adapter of 50°C... -
Page 29: Sam Card Reader
0°C to 40°C (32°F to 104°F) or 50°C Operating temperature: (50°C only for power adapter of 50°C ambient) • -20°C to 60°C (-4°F to 140°F) Storage temperature: Humidity • 5% to 95% (RH non-condensing) Relative humidity: © VeriFone, Inc. All rights reserved. -
Page 30: Security
Installation Guide V210 Security • PCI 6.0 Compliant © VeriFone, Inc. All rights reserved. -
Page 31: General Care
Verifone authorized service provider for maintenance or replacement. Cleaning & Verifone devices should only be gently cleaned to remove dirt, residue, or debris using a lightly water-damped, clean microfiber cloth. One or two Sanitizing drops of pH-neutral, non-scrubbing soap may be used. -
Page 32: Cleaning Instructions
V210 Installation Guide Cleaning Turn off your device. Instructions Disconnect it from the power source. Clean it following the instructions and guidelines as mentioned above. Once completely dry, reconnect to power up. © VeriFone, Inc. All rights reserved. -
Page 33: Returning A Device For Service
Il est conseillé aux clients en dehors des États-Unis de contacter leur Verifone local représentant pour obtenir de l'aide concernant l'entretien, le retour ou le remplacement des appareils Et accessoires. Get the following information from the printed labels on the back of each V210 device to be returned: •... - Page 34 • Reference the model and part number in the Note box. Each V210 returned to Verifone requires a distinct MRA number to be issued. Even if you are returning multiple terminals of the same model, ensure that a separate MRA number is issued for each unit.
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Page 35: Connecting Cables
Installation Guide V210 6. Accessories and Cables Verifone provides a range of accessories and documentation for the V210. When placing orders, it is essential to reference the specific part numbers. Here are the available channels for ordering: Verifone online store: •... -
Page 36: Troubleshooting Guidelines
Utilizing services from unauthorized parties may potentially void any existing warranty. All units require the use of a power supply. Only use a Verifone-supplied power pack. Using an incorrectly rated power supply may damage the unit or cause it to malfunction. Ensure that the power supply used to power the unit matches... -
Page 37: Device Does Not Start/Does Not Display Correct Readable Information
Verify all the cable connections including the proper insertion of the power Correct cable connector. Readable • If the problem persists, reach out to your local Verifone representative for Information assistance. Blank Display When the device display is blank: •... -
Page 38: Checking Smart Card Reader
Ensure the SAM cards are appropriately inserted into the designated slots and are securely in place (refer to MSAM Card If the issue persists, get in touch with your local Verifone representative. Checking CTLS To check the CTLS reader: Make sure there are no obstructions between the contactless logo and the... - Page 39 As commerce experts, we are here for you and your business. With our payment devices, our systems & solutions and our support. Everywhere. Anytime. So that your customers feel enabled, recognized and well taken care of, even beyond their expectations. Verifone. Creating omni-commerce solutions that simply shape powerful customer experiences.
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