Warranty - valent VPR Series Controls Instruction Operation & Maintenance

Warranty

UNISON COMFORT TECHNOLOGIES
LIMITED WARRANTY & DISCLAIMER POLICY
(Please read the Unison Comfort Technologies terms and conditions
of sale Section 9 for additional details, conditions and exclusions.)
PRODUCT WARRANTY
Unison warrants that at the time of delivery and for a period of twelve (12) months from the initial startup or
eighteen (18) months from the date of shipment, whichever is less, its products will be free from defects in
materials and manufacture, provided that the products have been installed properly, maintained and
operated under normal conditions and serviced in accordance with Unison's instructions, and are operating
within capacities and ratings set forth in design specifications. Labor or consumable parts are not
included in this limited standard product warranty. Consumable parts include, but are not limited to,
refrigerant, belts and filters.
START-UP LABOR LIMITED WARRANTY
While labor is not included in the Unison standard product warranty, Unison offers a limited labor warranty,
for a period beginning on the start-up date and continuing for sixty (60) days, with the completion and
documentation of a qualified start-up. The limited labor warranty will not be available if the product warranty
has expired.
Start-up services are included on all Innovent compressorized products, and may be available as an option
on other Unison products. These services must be performed by a Unison Certified Technician. Startup
services include verifying proper operation of the unit, including proper refrigerant charge and repair of
minor refrigerant leaks outside the coil. At the completion of start-up, an approved start-up record must be
submitted to the Unison service department for processing. Once the start-up record is received, the (60)
day limited labor warranty, from date of start-up, will be activated. Labor associated with the diagnosis,
validation and repair of warranty parts failures will be covered outside of the start-up, at a negotiated labor
rate.
CONSIDERATIONS REGARDING PARTS-SUPPLIED-BY-OTHERS
Unison may supply equipment at a customer's request which has components, like controls, sensors,
drives, which are engineered, provided, programmed or configured by other non-Unison parties. Unison
does not provide a warranty for these parts or components. These components can be mounted in the
factory or at the jobsite. In these instances, Unison's support is limited to verification of basic functionality
of the components and not the overall operation or integration of the equipment within the overall building
HVAC system. As stated in the Unison Terms & Conditions – No warranty herein extended shall apply to
repair or correction of conditions arising from improper or incorrectly connected air duct, piping, wiring,
power supply, blown fuses, freezing, improper Product control when programmed by non-Seller controls,
or personnel, or by anyone other than Seller employee or its representative. In these situations, Unison will
assist in the diagnosis of issues and provide support to the customer provided the customer issues a
purchase order to cover Unison's expenses in doing so.
Valent Controls IOM 69 IOM-C1-0616
Part Number 474626