Loud Speaker; Mute; 10. Voicemail; 10.1 New Voicemail - Mitel 6863i User Instructions

The ringer volume can be increased and decreased by pressing the loud
speaker icons at the bottom of the phone. Bottom right to increase and bottom
left to decrease.

8. Loud Speaker

You can transfer a call between the handset/headset and loudspeaker (hands
free) by pressing the green speaker key. To change the call back to the phone
handset, headset press the speaker key again to toggle back.

9. Mute

A call can be put on mute by pressing the microphone button at the bottom of
the phone keypad. This will enable you to hear the customer but they will not
be able to hear you.

10. Voicemail

10.1 New Voicemail

If a voicemail is received it will be displayed on the phone and will inform you
how many messages there are in your inbox. All extensions have voicemail.
If a voicemail has been received:
• Dial *97 then the right navigation key
• You will be prompted for your password
• Enter the password (which is the reverse of the extension number).
You can access your voicemail from any other extension:
• Dial *98 then the right navigation key
• You will be prompted for your mailbox
• Enter your extension number
• You will then be prompted for your password
• Enter your password (the reverse of your extension number)
•
Follow the audio prompts for options.
Telephone User Instructions
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