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9. Install bottom glass shield between glass and glass
frame.
See Figure 10.
Figure 10. Install Bottom Glass Shield - MEZZO/CRAVE
PRIMO ONLY:
10. Place an even layer of media on the transition media
tray as shown in Figure 14.
11. Place the barrier glass in place according to the instruc-
tions provided in the appliance installation manual.
Note: Steps 10 and 11 will be repeated one time if the
appliance is a See-through model.
PRIMO APPLIANCES ONLY: Place media in transition
media tray as directed in chart below. There will be approxi-
mately one bag of extra media on single-sided appliances.
SIZE
PRIMO48/48ST
PRIMO60/60ST
PRIMO72/72ST
Figure 11. Place Media in Barrier Tray - PRIMO
4
Hearth & Home Technologies • MEZZO/CRAVE/PRIMO Media Installation Instructions • 2300-945 Rev. N • 7/19
TRANSITION MEDIA TRAY
#BAGS PER SIDE
approximately 1
approximately 1
approximately 1
Figure 12. Location of Glass Clips and Transition Media Tray
TROUBLESHOOTING
After the initial start up burn, it may be necessary to adjust
the media placement to achieve the best flame appear-
ance. While flame height variation is normal, there may
appear to be higher peaks in some areas and low flame
peaks in other areas.
If the flame height appears to be excessively high in
some spots, applying more media to these areas on top
of the burner will help even out the flames. Spreading
the media as evenly as possible is the most effective way
to achieve optimal flame appearance and the most even
flame heights. One or more test burns may be required
to watch the flames mature and see how even they look
before making adjustments.
Avoid using media pieces larger than two inches in diam-
eter, these can be disruptive to the flame patterns. If you
find exra large media pieces, discard.
Please contact your Hearth & Home Technologies
dealer with any questions or concerns.
For the location of your nearest Hearth & Home Technologies
please visit www.hearthnhome.com.
Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
www.hearthnhome.com
GLASS CLIPS
TRANSITION MEDIA TRAY
TRANSITION MEDIA TRAY
ROCK LEDGE
dealer,
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