Duplex Unit
Duplex jam
Description: The trailing edge sensor failed to detect the trailing edge of the paper after it was fed to the
duplex unit for duplex/inverted printing.
Probable Cause: Duplex unit defective
Location: Duplex unit
Service Center Procedure:
1.
Confirm that the duplex unit is installed correctly and that both levers are locked.
2.
Confirm that the paper type can be used for duplex printing.
3.
Request delivery of a new duplex unit if the unit is in poor condition.
Replacement Procedure:
1.
Confirm that duplex unit is set correctly.
2.
Remove jammed paper, paper scraps, etc.
3.
Replace duplex unit.
Duplex transport jam
Description: After the trailing edge sensor detected the trailing edge of the paper fed to the duplex unit for
duplex/inverted printing, the paper stopped at the trailing edge sensor.
Probable Cause: The signal of the trailing edge sensor did not change, or the feeler of the trailing edge
sensor did not return to its home position properly.
Location: Trailing edge sensor
Service Center Procedure:
1.
Confirm that the duplex unit is installed correctly and that both levers are locked.
2.
Confirm that the paper type can be used for duplex printing.
Replacement Procedure:
1.
Replace inverter guide.
2.
Replace trailing edge sensor.
3.
Replace control board.
Unrecoverable Jamming
23
3