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Ricoh Toscana-P1 J007 Service Manual

Machine code: j007/j010/j011
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Toscana-P1/Toscana-P1N/Piemonte-P1N
Machine Code: J007/J010/J011

SERVICE MANUAL

Mar. 1st, 2006
Subject to change

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Summary of Contents for Ricoh Toscana-P1 J007

  • Page 1: Service Manual

    Toscana-P1/Toscana-P1N/Piemonte-P1N Machine Code: J007/J010/J011 SERVICE MANUAL Mar. 1st, 2006 Subject to change...

  • Page 2: Safety Instructions

    Safety Instructions For your safety, please read this manual carefully before you service machine. Always keep this manual handy for future reference. Safety Information Always obey the these safety precautions when using this product. Switches and Symbols Where symbols are used on or near switches on machines for Europe and other areas, the meaning of each symbol conforms with IEC60417.

  • Page 3: Before Installation, Maintenance

    Before Installation, Maintenance Shipping and Moving the Machine • Work carefully when lifting or moving the machine. If the machine is heavy, two or more customer engineers may be required to prevent injuries (muscle strains, spinal injuries, etc.) or damage to the machine if it is dropped or tipped over.

  • Page 4: During Maintenance

    Special Tools • Use only standard tools approved for machine maintenance. • For special adjustments, use only the special tools and lubricants described in the service manual. Using tools incorrectly, or using tools that could damage parts, could damage the machine or cause injuries.

  • Page 5: After Installation Servicing

    • Switch the machine off, unplug it, and allow it to cool before doing preventive maintenance. To avoid fire or explosion, never use an organic cleaner near any component that generates heat. • Wash your hands thoroughly after cleaning parts with an organic cleaner to avoid contamination of food, drinks, etc.

  • Page 6: Special Safety Instructions For Ink Cartridges

    • To protect the environment, never dispose of this product or any kind of waste from consumables at a household waste collection point. Dispose of these items at one of our dealers or at an authorized collection site. Points to Confirm with Operators At the end of installation or a service call, instruct the user about use of the machine.
  • Page 7 • If ink gets into the eyes, immediately flush the eyes with cold running water. If there are signs of irritation or other problems, seek medical attention. • If ink is swallowed, drink a strong solution of cold water and table salt to induce vomiting. Seek medical attention immediately.

  • Page 8: Conventions Used In This Manual

    Conventions Used in this Manual Symbols and Abbreviations This manual uses several symbols. Symbol What It Means Screw Connector E-ring Clip ring Clamp Pawls (sensors) Spring This manual uses the following abbreviations. Throughout this service manual, "SEF" denotes "Short Edge Feed" and "LEF" denotes "Long Edge Feed". Warnings, Cautions, Notes In this manual, the following important symbols and notations are used.

  • Page 9: Trademarks

    • A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or serious injury. • A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor or moderate injury or damage to the machine or other property. •...

  • Page 10: Table Of Contents

    TABLE OF CONTENTS Safety Instructions...............................1 Responsibilities of the Customer Engineer....................1 Before Installation, Maintenance........................2 During Maintenance............................3 After Installation Servicing..........................4 Special Safety Instructions For Ink Cartridges....................5 Conventions Used in this Manual........................7 Symbols and Abbreviations...........................7 Warnings, Cautions, Notes...........................7 Trademarks..............................8 1. Installation Preparation...............................17 Environment..............................17 Choosing a Location............................17 Minimum Space Requirements........................19 Power Source...............................19...
  • Page 11 Checklist Before Moving the Printer......................41 If the Printer Is Not Used Frequently…......................41 2. Preventive Maintenance PM Table................................43 3. Replacement and Adjustment Removals................................45 Maintainable Items............................45 Before You Begin............................47 Easy Removals..............................50 Top Cover (J011)............................50 Output Tray, Paper Feed Cassette......................51 NIB Cover, NIB............................51 Duplex Unit, Rear Plate..........................52 Ink Collection Tank............................52 Removing the Covers............................54...
  • Page 12 Vertical Encoder Wheel..........................75 Cooling Fan..............................77 Duplexer Detection Board...........................78 Carriage Position Sensor..........................78 Air Release Solenoid...........................79 Ink Level Sensor............................80 2nd Registration Sensor..........................81 Cleaning Procedures............................82 Service Call Procedures..........................82 Service Technician Responsibility.......................82 Flushing Gate Cleaning..........................83 Maintenance Unit Cleaning........................83 Print Head Cleaning............................85 Feed Roller Cleaning...........................85 Transport Belt Cleaning..........................86 4.
  • Page 13 Adjust Paper Feed.............................115 Nozzle Blockage Check...........................116 Print head Cleaning and Flushing......................117 Adjust Print head Position..........................117 Registration..............................118 Drive Cleaning............................119 Cleaning the Print heads Before Long Term Storage................121 Transport Belt Charge Adjustments......................123 The Charge Area............................124 Print Mode Table............................126 Temperature/Humidity Table........................127 Charge Pitch Table............................133 Checking Charge Pitch Applied for the Print Mode ................139 5.
  • Page 14 6. Detailed Section Descriptions Important Parts...............................195 Front View..............................195 Rear View..............................196 Electrical Components...........................198 Overview..............................198 Carriage Unit..............................200 Overview..............................200 Print Head..............................200 Print Head Tank............................201 Ink Ejection Device............................202 Ink Near End..............................203 Ink Out................................204 Registration Sensors..........................205 Ink Supply System............................207 Overview..............................207 Ink cartridges.............................208 Ink Cartridge Set Sensors.........................210 Ink Pumps..............................211 Print Heads..............................212 Print Head Maintenance...........................215...
  • Page 15 Paper Transport Drive..........................228 Paper Path..............................229 Transport Belt.............................230 Charge Leak Detection..........................231 Cooling Fan...............................232 Top Cover Switch............................232 Electrical Component Functions........................233 Main Boards..............................233 Control Board............................234 CCB................................235 DIB................................236 HRB................................237 OPU................................238 HVPS................................239 PSU................................240 Electrical Component Summary.......................240 Basic Operation.............................247 Initialization Sequence at Power On.......................247 Image Processing............................248 Duplex Unit..............................249 Overview..............................249 Duplex Drive..............................249...
  • Page 16 Printer Interface, Operating Systems.......................266 External Options............................266 Consumables J007/J010, J011 ......................266...

  • Page 18: Installation

    1. Installation Preparation Environment Set up the machine in a location that meets these minimum requirements: Temperature Range: 10°C to 32°C (50°F to 89.6°F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 Lux (never expose to direct sunlight). Ventilation: More than 30 m3/hr/person in the work area Ambient Dust:...
  • Page 19 1. Installation • On a sturdy, level surface. • Where it will not become damp. 2. Make sure the machine is never exposed to: • Extreme changes from low to high temperature or high to low temperature. • Cold or cool air directly from an air conditioner. •...

  • Page 20: Minimum Space Requirements

    Preparation Minimum Space Requirements At least 190 mm (7.5 in.) At least 120 mm (4.7 in.) At least 350 mm (13.8 in.) with Multi-Bypass Tray B507 Power Source North America 100-120 V, 50-60 Hz Europe 220-240V 50-60 Hz...

  • Page 21: Using The Operation Panel

    1. Installation Using the Operation Panel Here is a brief description of how to use the keys on the printer operation panel. Key/Indicator What It Does Power Push to turn the printer on/off Job Reset Push to cancel the print job in progress. Form Feed When the printer is offline, push to print all the data in the printer buffer.

  • Page 22: Here Are Some More Details About How To Use These Keys

    Using the Operation Panel Key/Indicator What It Does Cartridge End LEDs Indicate the statuses of the print cartridges. Display Shows the current printer status and error messages. Alert Lights when an error occurs. Red indicates an error that will stop printing. Yellow indicates and a potential error (follow the instruction that appears in the display).
  • Page 23 1. Installation To clean all the printheads First, clean the print head: • Push [Menu], select "Maintenance", push #Enter]. • Select "Head-cleaning" and push [#Enter]. • Push [Online] to return to standby mode. If this doe not solve the problem, flush the printhead: •...
  • Page 24 Using the Operation Panel To feed 1 blank sheet (cleaning): Push [Menu], select "Maintenance", and push [#Enter]. Select "Paper Feed Test" and push [#Enter] Push [Online] to return to standby mode. To feed 3 blank sheets (cleaning): Push [Menu], select "Maintenance", and push [#Enter]. Select "De-condensation"...

  • Page 25: Installation Procedure

    1. Installation Installation Procedure Accessory Check Check the accessories and their quantities against this list: Description Quantity Starter Cartridge - Yellow Starter Cartridge - Magenta Starter Cartridge - Cyan Starter Cartridge - Black Power Cord (EU Model Only) Decals Quick Installation Guide (not shown) Setup Handbook (not shown) CD-ROM (Printer driver, Utilities, User Guide) (not shown)

  • Page 26: Remove The Shipping Material

    Installation Procedure • The power cord is attached to the NA model. The power cord is provided as a separate item for the EU model only. • A USB cable and LAN cable are not provided and must be purchased separately. •...

  • Page 27: Carrying The Printer

    1. Installation Carrying the Printer Hold the printer by the grips provided on each side. • To prevent damage to the printer, always carry the printer as shown above. • Never lift the printer with your hand under the duplex unit in the back or under the paper cassette in the front.
  • Page 28 • Use only Ricoh Print Cartridges designed for use with this printer. Open the right front cover. Remove the Black Print cartridge from its package.

  • Page 29: Load Paper

    1. Installation Hold the black cartridge as shown. • Never touch the metal contact plate on the rear side. • Each cartridge is marked with a color label. • The Cartridge End LED marks below the display show you the order of insertion from left to right (K (Black), C (Cyan), M (Magenta), Y (Yellow).
  • Page 30 Installation Procedure Pull out the paper feed tray. Squeeze the paper guide release and slide the paper guides to a position wider than the paper size. Fan the stack to remove static cling.
  • Page 31 1. Installation Load the stack with the print side facing down. Make sure the top of the stack does not exceed the load limit mark. Squeeze the paper guides and slide them to the sides of the paper stack. • The width side fences and bottom fence should not be too tight against the sides and bottom of the stack.

  • Page 32: Connect The Power Cord

    Installation Procedure Push the tray slowly into the printer until it stops. Lower the output tray. Connect the Power Cord • Always connect the printer to a correct power source. • Do not share the printer power source with another electrical device or appliance. •...
  • Page 33 1. Installation • Make sure the power cord is not coiled or wrapped around any object such as a table or desk leg. • Never coil the power cord around itself to make it shorter. This can cause the cord to overheat and cause a fire.

  • Page 34: Do The Usb Connection

    Installation Procedure • This printer has no mechanism to automatically detect tray paper size and type. • The paper size and type must be set with the menu on the operation panel. • Do the paper type setting for the paper loaded in the printer cassette (A4, Plain or LT Plain, for example).

  • Page 35: Clean The Print Heads And Do A Test Print

    1. Installation Remove the paper seal from the USB port of the printer. Mount the installer CD-ROM in the CD-ROM drive of the computer. Follow the instructions on the screen to install the printer driver and USB driver. • Do not connect the USB cable until you are instructed to do so by the installer. Connect the Type B (hexagonal) connector of the USB cable [A] to the connection point on the back of the printer.

  • Page 36: Options

    Options Options Network Interface Board J508 The Network Interface Board is an option for the J007 printer only. The network board is built into the J010/J011. Check the type of printer to be installed: • The network interface board is built into the J010/J011, so the installation procedure described below is not necessary.

  • Page 37: Multi Bypass Tray J507

    1. Installation Align the network interface board notch with the triangular mark on the printer. Push the part marked "PUSH" to set the network interface board. Make sure the board is inserted completely. Re-attach the rear cover ( x1). Multi Bypass Tray J507 The multi-bypass tray is an option that can be installed on the J007/J010 or J011 printers.

  • Page 38: Paper Feed Unit

    Options Load paper in the tray with the print side facing up. • Never remove the duplex unit from the back of the printer. • The duplex unit is part of the paper feed path and must be installed, even if the customer is not doing duplex printing.
  • Page 39 1. Installation Remove all of the orange tape and other shipping materials from the paper feed unit and its paper cassette. Remove the paper cassette cover from its wrapping and set it on the paper cassette.
  • Page 40 Options Position the 500-Sheet Paper Tray paper tray where the printer will be set up. Mount the cover on the paper tray. Align the connection point holes in the bottom of the printer with the pegs of the paper tray while you hold the printer as shown.
  • Page 41 1. Installation Reattach the paper tray cover . Slowly insert the paper tray into the printer. Make sure that the paper tray is correctly inserted.

  • Page 42: Important Information

    Important Information Important Information Make sure that the customers understand the following points about moving, storing, and using the printer. Checklist Before Moving the Printer • Turn the printer off. Disconnect the power cord. • Never disconnect the power cord without first turning off the printer. •...
  • Page 43 1. Installation...

  • Page 44: Preventive Maintenance

    2. Preventive Maintenance PM Table There are no maintenance procedures prescribed for periodic care or replacement. However, the "Service Call Procedures" listed below should be done by the service technician. For more details about how to do these procedures, please refer to "Cleaning Procedures" in Section 3. Service Call Procedures Description At Service Call, or As Required...
  • Page 45 2. Preventive Maintenance...

  • Page 46: Replacement And Adjustment

    3. Replacement and Adjustment Removals Maintainable Items The swap-and-repair system is used for this printer. The table below lists the level of difficulty for replacement of each item. In the table below R=Replace, C=Clean Level 1: User can repair. Top Cover Cartridge Cover End Fence Paper Cassette...
  • Page 47 3. Replacement and Adjustment Flushing Unit Maintenance Unit Operation Panel High Voltage Power Supply (HVPS) Horizontal Motor Vertical Motor Vertical Encoder Sensor Vertical Encoder Wheel Cooling Fan Duplex Unit Detection Board Carriage Position Sensor Air Release Solenoid 2nd Registration Sensor Friction Pad Feed Roller Transport Belt...

  • Page 48: Before You Begin

    Removals Level 4: Cannot repair, requires precision adjustment at factory Carriage Unit Ink Supply Pump Unit Transport Belt Charge Roller Temperature/Humidity Sensor Paper End Sensor Paper Feed Roller Before You Begin • The covers of this printer are interlocked with plastic tabs and slots. These tabs and slots are very fragile.
  • Page 49 3. Replacement and Adjustment Rec. Order Item Rec. Order Item Right Cover Paper Cassette (Tray 1) Top Cover Output Tray Crosspiece (J011 only) Right Front Cover Ink Collection Tank Cover Operation Panel NIB Cover Front Cover Duplex Unit Left Front Cover Rear Plate Left Cover Rear Cover...
  • Page 50 Removals • These items must always be removed by the service technician following this order: 1 2 3 8 11 12 13 14 15...

  • Page 51: Easy Removals

    3. Replacement and Adjustment Easy Removals • Switch the printer off and disconnect it from the power supply before you do the procedures in this section. • To avoid ink spills, never turn the printer upside down or set it on either its left or right side. The printer must always remain upright on a flat surface during servicing.

  • Page 52: Output Tray, Paper Feed Cassette

    Easy Removals Output Tray, Paper Feed Cassette Raise the output tray [A]. Pull the paper cassette [B] out of the printer. Press in the arms of the output tray [C] to release the tabs then pull the output tray out of the printer.

  • Page 53: Duplex Unit, Rear Plate

    3. Replacement and Adjustment Disconnect the cover hooks from the printer body and remove the cover [B]. Remove the NIB [C]. Duplex Unit, Rear Plate Raise the left and right release tabs [A] and [B] to unlock the duplex unit.. Lift and pull the Duplex Unit [C] out from the back of the printer.
  • Page 54 Easy Removals • Never remove the ink collection tank from the printer unless you are going to replace the tank. Push down on the tab [A] to release the cover then remove it. Slowly pull the ink collection tank [B] out of the printer. Put the ink collection tank in a plastic bag and seal it.

  • Page 55: Removing The Covers

    3. Replacement and Adjustment Removing the Covers Right Cover Remove the screw [A]. Insert the tip of a very small screw driver into the holes [C] and [D] to disconnect the pawls behind the cover. Slide the cover [E] to the rear about 2 cm. The cover is also held in place by two tabs on the bottom edge of the cover.

  • Page 56: Top Cover (J007/J010)

    Removing the Covers Slowly rotate the right cover [C] away from the side of the printer. Top Cover (J007/J010) • Remove the right cover. Push both arms to the right to release them at the same time. Detach the top cover from the printer. Crosspiece (J011) •...

  • Page 57: Rear Cover

    3. Replacement and Adjustment Remove the screw on the left [A] and the screw on the other end ( x2). Raise the crosspiece to remove it. Rear Cover Remove: • Ink collection tank • NIB cover and NIB (if installed) •...

  • Page 58: Right Front Door

    Removing the Covers • If the rear cover slots are difficult to disconnect, you may need to use the head of a small screw- driver to separate them from the tabs.. Right Front Door Open the right front door Pull out the tab to release it.
  • Page 59 3. Replacement and Adjustment Pull out the Print cartridges (K, C, M, Y) Push the envelope selector [A] to the rear so you can see the screw below. Remove the screw [B] ( x1). Remove the screw [C] ( x1)
  • Page 60 Removing the Covers Use a small screwdriver to depress the pawl [D] to release the left side of the cover. Lift up the ink cartridge compartment cover [E]. • The operation panel is connected by a fragile FFC (flat film connector). •...

  • Page 61: Front Cover

    3. Replacement and Adjustment • Push the FFC release toward the PCB to lock the FFC in place. Front Cover Remove the connector cover [A] and disconnect the front cover sensor [B] ( x1, Remove the front cover [C] ( x2) •...

  • Page 62: Left Cover

    Removing the Covers • One tab slot is on the front bottom edge of the left front cover. • To avoid breaking the slot, use the head of a small screw to disengage the slot as you gently pull and rock the cover forward. Insert the head of a small screwdriver into the hole [C] and push down the pawl to disconnect Rotate the left front cover down and toward you to remove it.
  • Page 63 3. Replacement and Adjustment • There is no tab on the top edge of the cover of the J007/J010. Slowly rotate the left [B] cover away from the side of the printer. You may need to use a small screwdriver to disconnect the cover slots from the tabs on the bottom edge of the cover.

  • Page 64: Component Removal

    Component Removal Component Removal Flushing Unit Open the top cover. Remove screw [A] ( x 1). Use the tip of a small screwdriver to disengage tab [B]. • Work carefully to avoid damaging the vertical encoder wheel. Lift the Flushing Unit out of the printer.

  • Page 65: Maintenance Unit

    3. Replacement and Adjustment Maintenance Unit Remove: • Output tray • Paper cassette • Print cartridges x 4 (Y, M, C, K) • Right front door • Right cover with operation panel • Right cover • Top cover Use a plus (+) screwdriver to turn the screw [A] counter-clockwise until the tip of the triangle [B] is aligned with the tip of the triangle [C].
  • Page 66 Component Removal Push the envelope selector to the rear. • Pushing the envelope selector to the rear raises the print heads. • This prevents damage to the print heads when the carriage is moved manually. • Always push the envelope selector to the rear before moving the carriage manually. Push the unlocked carriage [D] to the middle of the platen.

  • Page 67: Psu

    3. Replacement and Adjustment While tilting the maintenance unit [F] as shown, slowly remove it from the printer. To access the PSU, remove: • Front right cover • Raise the top cover • Front cover • Left front cover Disconnect the lock arm [A] ( x2, x1).

  • Page 68: High Voltage Power Supply Board

    Component Removal Remove the PSU ( x4, High Voltage Power supply Board Remove: • Right cover • Top cover • Front cover Remove the HVPS cover [A] ( x4, (x4) Remove the HVPS board ( x3) • Press up gently as you pull if the bayonet is difficult to disconnect .Main Control Board Before replacing the control board and NVRAM together, you should always print a System Summary, Service Summary, and Engine Summary Chart.
  • Page 69 3. Replacement and Adjustment • You will need these printouts to reference previous settings that may require resetting. To print the System Summary: • Confirm that paper is loaded in the paper tray. • Push [Menu]. • Push to display "List/Test Print" and push [#Enter]. •...
  • Page 70 Component Removal • If you push too hard, the bracket may release suddenly from the frame and the edge of the cover may shear components from the control board. Touch a metal surface before you touch the control board. Remove the control board [C] ( x8, x6).
  • Page 71 3. Replacement and Adjustment • Attach the new NVRAM so the curvature of the white line on the board [1] matches the curvature of the indentation [2] on the NVRAM chip. Install the new control board in the printer. The table below lists the counters and other items that are cleared as a result of replacing the controller board and NVRAM or replacing only the NVRAM.
  • Page 72 Component Removal Related SP, UP Item Reset Procedure Comment Settings Initial System Set- Settings Clear tings/Counter Set- tings Print a Service Sum- mary. Refer to the printed Service Summary and con- Plug-and-Play firm that the printer model numbers are correct and reset if necessary.

  • Page 73: Horizontal Motor

    3. Replacement and Adjustment Related SP, UP Item Reset Procedure Comment Settings tion of SP5102 for all print heads. Ink Collection Tank Re- The software counts place for these items are lost after NVRAM re- placement and cannot be reset. Therefore, Flushing Unit Replace these items must be re- placed.

  • Page 74: Vertical Motor

    Component Removal Reassembly First, reattach the horizontal encoder strip on the right side with its notched corner down as shown above. Attach the left end of the horizontal encoder strip to the left Vertical Motor Release harness [1] ( x1) Remove spring [2] ( x1)
  • Page 75 3. Replacement and Adjustment Remove timing belt [1]. Remove motor screws [2], [3] ( Remove motor plate screws [4], [5], [6] ( x3). Pull out the vertical motor ( x1). Reassembly Connect the motor and insert it.

  • Page 76: Vertical Encoder Sensor

    Component Removal Make sure the motor is perfectly horizontal. Position the plate and reattach screws [1], [2], [3] ( x3). Attach the motor screws [4], [5] to fasten the motor to the plate ( x2). Vertical Encoder Sensor • Work carefully to avoid bending or scratching the edge of the vertical encoder sensor wheel. Unfasten the vertical encoder PCB by removing screws [1], [2] ( x2).
  • Page 77 3. Replacement and Adjustment • Avoid touching the edges of the vertical encode sensor wheel. Insert a screwdriver between the frame and the hub of the wheel on its shaft. Slowly turn the screwdriver to the left and right to free the wheel from the shaft. Reassembly Rotate the shaft so the long pin is vertical.

  • Page 78: Cooling Fan

    Component Removal Cooling Fan Disconnect the fan harness [1], [2] ( x1, Remove screws [3], [4] ( x2) Remove the cooling fan [1]. Reassembly Make sure that the harness is set in the gap [2] before you reconnect the motor.

  • Page 79: Duplexer Detection Board

    3. Replacement and Adjustment Duplexer Detection Board Remove screws [1], [2] ( x2). Disconnect the PCB ( Carriage Position Sensor Remove the sensor from the top of the air release solenoid bracket ( x3) Disconnect the sensor ( x1).

  • Page 80: Air Release Solenoid

    Component Removal Air Release Solenoid Remove the bracket screws [1], [2] ( x2). Remove the solenoid screws [3], [4] ( x2). Disconnect the air release solenoid and plunger [5] ( x1). Reassembly Make sure that the solenoid and harness are positioned as shown above before you fasten the solenoid to the bracket.

  • Page 81: Ink Level Sensor

    3. Replacement and Adjustment Ink Level Sensor Remove the bracket screws [1], [2] ( x2) Remove the air release solenoid screws [3], [4] ( x2). Remove the air release solenoid [5]. Disconnect the ink level sensor from the bracket frame ( x3, Reassembly...

  • Page 82: 2Nd Registration Sensor

    Component Removal Make sure that the harnesses are positioned correctly before you reconnect the solenoid. • [1] Ink level sensor harness • [2] Air release solenoid harness 2nd Registration Sensor Pinch the sides of the cover [1] to release its pawls and remove the cover ( x2 Remove the photosensor [2] ( x2, Reassembly Set the harness in the bracket of the cover before reattaching the sensor.

  • Page 83: Cleaning Procedures

    3. Replacement and Adjustment Cleaning Procedures There are no printer parts that require scheduled maintenance or replacement. However, the customer engineer should do the procedures described in this section when a service call is requested. Service Call Procedures Description At Service Call (or When Necessary) External Covers Damp cloth.

  • Page 84: Flushing Gate Cleaning

    Cleaning Procedures Flushing Gate Cleaning Dry ink flakes that collect around the flushing gate can cause streaking in printouts. Open the top cover. Use the tip of a screwdriver or other tool wrapped in soft cloth to remove the ink that has hardened inside the slits the flushing gate.
  • Page 85 3. Replacement and Adjustment Turn the drive gear [A] of the maintenance motor in the direction of the arrow to raise the suction caps. Wrap the tip of screwdriver or similar tool with a damp cloth. Use the wrapped tip of the screwdriver to clean inside and around the caps [B] to remove hardened ink.

  • Page 86: Print Head Cleaning

    Cleaning Procedures Print Head Cleaning After Maintenance Unit Cleaning Do this procedure before you reinstall the maintenance unit: Turn the drive maintenance motor drive gear [A] in the direction of the arrow to lower the suction cap and wiper blade. Make sure they are at the lowest position.

  • Page 87: Transport Belt Cleaning

    3. Replacement and Adjustment Remove the paper cassette. Remove the flushing unit. Use the tip of a screwdriver to release the Teflon lock tab [A] of the transport roller. Slide the transport roller gear [B] to the left. This unlocks the roller and allows it to rotate freely. Rotate the roller and clean it with a dry cloth.

  • Page 88: Troubleshooting

    4. Troubleshooting Printer Display Summary Operation Panel Display Operation Panel Ink Low/Ink End Indicator The printer shows a 6-level dynamic display that keeps the operator informed about the status of the ink levels in the tanks. The example below for Black (K)shows the progression in the display from full on the left to completely empty on the right.

  • Page 89: Display Menu Summary

    4. Troubleshooting Display Menu Summary Here is a summary of the function menus. Items needed for printer maintenance or troubleshooting are marked with an asterisk (*). Menu/Menu Item Function Paper Input Tray Paper Size Specifies size of paper loaded in the paper tray. Paper Type Specifies type of paper loaded in the paper tray.
  • Page 90 Printer Display Summary Menu/Menu Item Function Key Repeat Enables/disables repetition of a key pushed and held down on the operation panel. Paper Feed Test* Feeds and ejects 1 blank sheet of paper to remove moisture inside the machine. De-condensation* Feeds and ejects 3 blank sheets of paper to remove moisture inside the machine. System Auto Continue Determines how the printer handles a print job when the specified paper size...

  • Page 91: Operation Panel Status And Error Messages

    4. Troubleshooting Menu/Menu Item Function Network Setup Use to do the network settings. Setting Default DHCP IP Address 0.0.0.0 Subnet Mask 0.0.0.0 Gateway Address 0.0.0.0 Frame Type (NW) Auto Select Active Protocol All Active Ethernet Speed Auto Select USB Setting USB Speed Auto Port...
  • Page 92 Printer Display Summary Message Type What It Means Change Setting Tray # Error The size of the paper in the selected tray does not match the paper size selected for the print job. Load the tray with the specified size, then on the operation panel change the paper size setting for the tray.
  • Page 93 4. Troubleshooting Message Type What It Means Low ink. Error One or more of the ink cartridges is running low. Determine which cartridge is low and obtain a replacement. The printer can be used for a short time, but the cartridge should be replaced as soon as possible.

  • Page 94: Status Monitor Messages

    Printer Display Summary Message Type What It Means Resetting job… Status The printer is re-initializing a print job. Please wait. Right Front Cover is open Error The right front cover is open. Close it. Close Right Front Cover Setting change… Status The printer is changing its settings.
  • Page 95 4. Troubleshooting Status Monitor Message What It Means Cartridge/Print head Tank • One or more ink cartridges empty? Empty • Check the operation panel display. You will see "Ink Depleted" displayed over the indicator of the cartridge that is almost empty. •...
  • Page 96 Printer Display Summary Status Monitor Message What It Means No Response From Printer • Printer turned on? • Printer USB connection secure? • "USB" selected on the "Ports" sheet of the printer driver? ° Out of Printable Temperature • Printer located where the temperature range is 10 to 32 C (50 to °...

  • Page 97: Self-Diagnostic Test Flow

    4. Troubleshooting Self-Diagnostic Test Flow...
  • Page 98 Self-Diagnostic Test Flow...
  • Page 99 4. Troubleshooting...

  • Page 100: Sc Error Codes

    SC Error Codes SC Error Codes Summary of Error Levels Level Definition Typical Errors The printer is damaged or disabled, and the printer SC Error Code. cannot operate. Even after removing the cause of the This is a Service Call Error. problem, turning the printer off and on does not solve the problem.

  • Page 101: Sc Code Tables

    4. Troubleshooting Let 1 hour pass for the printer to adjust to room temperature before you use it after moving to a new location. This is very important after the printer is moved from cold location into a warm room. SC Code Tables •...
  • Page 102 SC Error Codes The temperature of the DRV board (driver board) • The temperature of the DRV board is out of range. (driver board) circuit is not within the specified range: -13°C to 55°C (11.2°F to 131°F) A Print head Temperature Sensor Abnormal J011 Print head temperature sensor was detected as •...
  • Page 103 4. Troubleshooting A Ink Collection Tank Full Error At power on, the printer detected that the left ink • Replace the ink collection tank with collection tank was full. a new tank. • Never attempt to clean the old tank and reinstall it.
  • Page 104 SC Error Codes • Horizontal encoder film broken, disconnected, or installed upside down. • HRB defective A Maintenance Stepping Motor Out of Home Position The maintenance motor HP sensor failed to detect • Maintenance HP sensor connector the motor at the home position. loose, broken, or defective •...

  • Page 105: General Troubleshooting

    4. Troubleshooting General Troubleshooting Poor Quality Image Colors not what you expect Cause 1: The correct paper was not used for the print job, or the paper was not loaded correctly. Solution 1: Check the selection for the type of paper in the printer driver (transparency, ink jet, plain paper, etc.).
  • Page 106 General Troubleshooting Cause 2: Envelope selector is set to the rear position. Solution 2: Set the selector to the rear for envelopes. Set the select to the front for all other types of paper, transparencies, etc. Cause 3: The print mode selection was not correct. Solution 3: Make sure that the print mode selection in the printer software application and the printer driver is correct (Paper Type, Print Quality, Level Color, etc.) Make sure that the color/...

  • Page 107: Vertical White Lines

    4. Troubleshooting Cause 2: Correct data not selected for the print job. Solution 2: Confirm that the software application printed the correct data. White patches, or horizontal white lines Cause 1: Original image abnormal. Solution 1: In the software application, check the original image for streaking (especially at borders between different colors).

  • Page 108: Skewed Image

    General Troubleshooting Cause 2: Paper is jammed or slipping on the transport belt due to the accumulation of paper dust, etc. on the belt. Solution 2: Clean accumulated paper dust, etc. from the transport belt. The service technician must clean the transport belt. Unwanted dots Cause: Flakes of paper dust or dry ink have fallen onto the printed sheet.
  • Page 109 4. Troubleshooting Solution 1: Special procedures are necessary to set up print jobs for special print media such as postcards, envelopes, and transparencies. Review and carefully follow the instructions in the operating instructions.. Cause 2: The sheets are not flat or are deformed in some way. Solution 2: Make sure the sheets are perfectly flat (especially envelopes, postcards).

  • Page 110: Paper Misfeed

    General Troubleshooting Cause 3: Job settings in the software application are not correct. Solution 3: Check the settings for the print job in the software application. The settings in the software application have priority over the printer driver settings. Cause 4: Correct data not selected for the print job.
  • Page 111 4. Troubleshooting • Make sure that the top of the stack does not exceed the load limit mark on the side of the cassette. Cause: 2 The guide plate was not set correctly after cleaning by the service technician. Solution 2: Paper skew occurred immediately after loading, before paper out (last sheet), or after removing a paper jam.
  • Page 112 General Troubleshooting • Make sure the paper is approved for use with this printer. For more, see the last section ("Specifications") of the User Guide. • Make sure the paper is free of curl, creasing, etc. or any other deformity. •...
  • Page 113 4. Troubleshooting sided printing. For more, see the Quick Start Guide or Section “1. Installation” of this service manual. Cause 4: The paper in use is not the correct paper for the print job. Solution 4: Check the paper loaded for feeding. Make sure that it matches the type of paper specified for the print job (transparency, ink jet, plain paper, etc.).

  • Page 114: Poor Printer Performance (Miscellaneous)

    General Troubleshooting Poor Printer Performance (Miscellaneous) Cannot set paper cassette. Cause: The cassette is damaged or there is a jammed sheet of paper inside the printer. Solution: Remove the paper cassette. Remove the jammed sheet from inside the printer. Inspect the paper cassette for damage.

  • Page 115: Unusual Noises

    4. Troubleshooting Solution 2: Check the screen for messages. Shut down the computer. Switch off the printer. Check the USB connection at the printer and the computer. Switch the printer on. Restart the computer. Printer loses power. Cause: Power loss at the source. Solution: Power to the printer has been interrupted, due to a power failure or some other external cause.

  • Page 116: Image Correction

    Image Correction Image Correction You can see the image adjustment features on the “Maintenance” menu of the printer operation panel. • The test prints and adjustments described in this section can also be done with the printer driver. • For more details about doing these test prints and adjustments with the printer driver, please refer to the printer User Guide.

  • Page 117: Nozzle Blockage Check

    4. Troubleshooting Enter the number of the pattern you selected in Step 4 and push [#Enter]. This completes the adjustment. Push [Online] to leave the menu mode. Nozzle Blockage Check One or more of the nozzles is blocked if you see: •...

  • Page 118: Print Head Cleaning And Flushing

    Image Correction Print head Cleaning and Flushing Make sure the envelope selector is forward. Push [Menu] select "Maintenance" and push [#Enter]. Select "Head-cleaning" or "Head-flushing" and push [#Enter]. Select the color or the print that is blocked or select "All Heads" to clean all the print heads and push>...

  • Page 119: Registration

    4. Troubleshooting Select the best pattern. • The best pattern is the gray square with straight vertical lines on both sides. • The pattern setting is read as a matrix value from the pattern. For example, if the best pattern is in column "+2", line "A", the entry for adjustment will be "A"...

  • Page 120: Drive Cleaning

    Image Correction Fold the printed sheet in half lengthwise as shown above. Determine the 1st adjustment for the Read Direction. • After folding the test print in half parallel to its long edge as shown above, the adjustment value in the Read Direction is the difference between the single vertical line and cross vertical line that you can see when the folded sheet is held up to the light.
  • Page 121 4. Troubleshooting • Drive cleaning is done by changing a bit switch setting in the SP mode and should always be done by the service technician. • Drive cleaning forces the piezo element to switch off and on repeatedly to force ink out of the nozzle ports.

  • Page 122: Cleaning The Print Heads Before Long Term Storage

    Image Correction Select the one print head (or all) for drive cleaning and push [#Enter]. • The print head is flushed. In addition to flushing, drive cleaning is also performed with the piezo element switching on and off.. • Once drive cleaning is completed for the selected print head, Bit 1 resets to "0" automatically. •...
  • Page 123 4. Troubleshooting Select "3. END" and push [#Enter] to return to standby. Switch the printer off. Remove the cleaning cartridges and store the printer. • The initial ink fill counter resets at the end of washing. The next time the ink cartridges are installed and the printer is switched on, the initial filling sequence will begin.

  • Page 124: Transport Belt Charge Adjustments

    Transport Belt Charge Adjustments Transport Belt Charge Adjustments You can use "Engine Mainte." on the Service Mode menu to adjust the charge pitch for different areas on the Transport Belt. These charge pitch settings seldom require adjustments in a normal operating environ- ment unless the following conditions occur: •...

  • Page 125: The Charge Area

    4. Troubleshooting Term What It Means LE Charge Area Leading Edge Charge Area. This is the length of the area where charge is applied to the Transport Belt below the leading edge of the paper above. TE Charge Area Trailing Edge Charge Area. This is the length of the area where charge is applied to the Transport Belt below the trailing edge of the paper above.
  • Page 126 Transport Belt Charge Adjustments Units: mm, Factory Default Settings: All "0 Menu Title Meaning 1201 CHG:AREA1:OHP Set Charge Area 1 for LE/TE OHP 1202 CHG:AREA1:F Set Charge of Area 1 for LE/TE Duplex Any Other Than OHP 1203 CHG:AREA1:B Set Charge of Area 2 for LE/TE Duplex Any Other Than OHP 1204 CHG:AREA2:OHP Set Charge Area 1 for TE OHP 1205 CHG:AREA2:F...

  • Page 127: Print Mode Table

    4. Troubleshooting Print Mode Table The Print Mode Table is referenced to look up "Mj" (the print drive wave form) for the paper type and print quality items selected in the printer driver. The value of Mj retrieved from the Print Mode Table is used to select the Temperature/Humidity table.

  • Page 128: Temperature/Humidity Table

    Transport Belt Charge Adjustments Mjn (Print Paper Image Quality Comments Drive Wave) IJ Postcards (Address Side) High Speed (Draft) Duplex Mode Std. (Speed Priority) Default Std. (Quality Priority) Glossy Paper Std. (Speed Priority) Default Std. (Quality Priority) Transparencies (OHP) Std. (Quality Priority) Default Temperature/Humidity Table There is a Temperature/Mode Table for every value of Mj (Mj1 to Mj4) that is retrieved from the Print...
  • Page 129 4. Troubleshooting (T913) Table 3-2 Mj2 Temperature/Humidity Table Print Drive Wave Form: Mj3 * **T914 Table 3-3 Mj3 Temperature/Humidity Table • At present there is no print mode that accesses Print Wave Form Mj3 Print Wave Form: Mj4 **T915 Table 3-4 Mj4 Temperature/Humidity Table J007/J010 Print Drive Wave Form: Mj1...
  • Page 130 Transport Belt Charge Adjustments *T916 Table 3-5 Mj1 Temperature/Humidity Table * Print Drive Wave Form: Mj2 **T917 Table 3-6 Mj2 Temperature/Humidity Table Print Drive Wave Form: Mj3 * **T918 Table 3-5 Mj3 Temperature/Humidity Table • At present there is no print mode that accesses Print Wave Form Mj3. Print Wave Form: Mj4...
  • Page 131 4. Troubleshooting **T919 Table 3-6 Mj4 Temperature/Humidity Table The functions to adjust each table are in SP1200 to SP1231 (Engine Maintenance Mode). The settings are stored in NVRAM on the main control board after they adjusted and remain in effect after the machine is cycled off/on.
  • Page 132 Transport Belt Charge Adjustments SP No. Menu Title Meaning SP No. 1216 CHG:PITCH:C1 Charge ID Table: Less than 10% Humidity (Mj3) 1216 1217 CHG:PITCH:C2 Charge ID Table: 10% to 25% Humidity (Mj3) 1217 1218 CHG:PITCH:C3 Charge ID Table: 25% to 35% Humidity (Mj3) 1218 1219 CHG:PITCH:C4...
  • Page 133 4. Troubleshooting How the Settings Are Used Here are some examples that show you how the values of these settings are determined. Example 1: Mj1 when humidity is greater than 75% **T921 Table 3-10a Mj1 Temperature/Humidity Table (Bold Text Shows Row for >75%) If we read this row from left to right, we see "2"...

  • Page 134: Charge Pitch Table

    Transport Belt Charge Adjustments Example 2: Mj4 and Humidity Is Less Than 10% **T923 Table 3-10b Mj4 Temperature/Humidity Table (Bold Text Shows Row for <10%) Reading this line from left to right we count 15 repetitions for "3" and the table below how shows how the firmware calculates the actual value of the setting.
  • Page 135 4. Troubleshooting **T925 Table 3-11 Mj1 Charge Pitch Table Print Drive Wave Form: Mj2 **T926 Table 3-12 Mj2 Charge Pitch Table Print Drive Wave Form: Mj3 * **T927 Table 3-13 Mj3 Charge Pitch Table Print Wave Form: Mj4 **T928 Table 3-14 Mj4 Charge Pitch Table Printing on Transparencies (OHP)
  • Page 136 Transport Belt Charge Adjustments Table 3-15 OHP Charge Pitch Table J007/J010 Print Drive Wave Form: Mj1 **T930 Table 3-16 Mj1 Charge Pitch Table Print Drive Wave Form: Mj2 **T931 Table 3-17 Mj2 Charge Pitch Table Print Drive Wave Form: Mj3 * **T932 Table 3-18 Mj3 Charge Pitch Table Print Wave Form: Mj4...
  • Page 137 4. Troubleshooting **T933 Table 3-19 Mj4 Charge Pitch Table Printing on Transparencies (OHP) Table 3-20 OHP Charge Pitch Table The functions to adjust each table are in SP1100 to SP1163 (Engine Maintenance Mode). The settings are stored in NVRAM on the main control board after they adjusted and remain in effect after the machine is cycled off/on.
  • Page 138 Transport Belt Charge Adjustments SP No. Menu Title Meaning 1110 CHG:W1:EDGE:6 Charge Width Setting: Simplex (LE/TE: Mj2: ID2) 1111 CHG:W1:MIDL:6 Charge Width Setting: Simplex (MID: Mj2: ID2) 1112 CHG:W1:EDGE:7 Charge Width Setting: Simplex (LE/TE: Mj2: ID3) 1113 CHG:W1:MIDL:7 Charge Width Setting: Simplex (MID: Mj2: ID3) 1114 CHG:W1:EDGE:8 Charge Width Setting: Simplex (LE/TE: Mj2: ID4)
  • Page 139 4. Troubleshooting SP No. Menu Title Meaning 1135 CHG:W2:MIDL:2 Charge Width Setting: Duplex (MID: Mj1: ID2) 1136 CHG:W2:EDGE:3 Charge Width Setting: Duplex (LE/TE: Mj1: ID3) 1137 CHG:W2:MIDL:3 Charge Width Setting: Duplex (MID: Mj1: ID3) 1138 CHG:W2:EDGE:4 Charge Width Setting: Duplex (LE/TE: Mj1: ID4) 1139 CHG:W2:MIDL:4 Charge Width Setting: Duplex (MID: Mj1: ID4)

  • Page 140: Checking Charge Pitch Applied For The Print Mode

    Transport Belt Charge Adjustments SP No. Menu Title Meaning 1160 CHG:W2:EDGE:15 Charge Width Setting: Duplex (LE/TE: Mj4: ID3) 1161 CHG:W2:MIDL:15 Charge Width Setting: Duplex (MID: Mj4: ID3) 1162 CHG:W2:EDGE:16 Charge Width Setting: Duplex (LE/TE: Mj4: ID4) 1163 CHG:W2:MIDL:16 Charge Width Setting: Duplex (MID: Mj4: ID4) Adjustment of the charge pitch settings can prevent the occurrence of nozzle blockage when printing on paper other than transparencies.
  • Page 141 4. Troubleshooting SP No. Menu Title Meaning 1164 CHG:HUMI:B Calibrate Humidity Setting for Duplex 1165 CHG:TEMP:B Calibrate Temperature Setting for Duplex Do these settings when you want to change temperature or humidity column referenced to determine the Charge ID for printing on Side 2. The settings are adjusted in increments of 0.1°C from the settings of Side 1.

  • Page 142: Service Tables

    5. Service Tables Before You Begin Entering/Exiting SP Mode To enter SP Mode Push and hold down together for at least 3 sec then release. Push [#Enter]. To exit SP mode Press to display "3. End" on the LCD. Push [#Enter] to leave SP mode and return to the normal operation display. Using the SP Menus The system version number appears on the LCD after the printer enters the SP mode.
  • Page 143 5. Service Tables If you see ">>" on the right side of the LCD, this means there are more menu selections on the same level. Push to display group number of the SP mode that you want to open. Press [#Enter]. Push to display the item to select, then push [#Enter].

  • Page 144: Sp Tables

    SP Tables SP Tables SP Table Key Notation What It Means [range/default/step/units] Example: [-127 to +128/4.5/1/0.1 mm]. -127 to +128 Range Default Screen increments 0.1 mm Unit change for every screen increment. Here is a summary of common terms and abbreviations used in the SP code descriptions. Term What It Means Denotes “Design or Factory Use”.

  • Page 145: Group 1000

    5. Service Tables Group 1000 Main Scan, Sub Scan Registration 1000 REG:FD:NORM:F Adjust Sub Scan Registration (Normal Paper) Use this SP code to adjust writing in the sub scan registration for normal paper. Do this setting when registration does not match the direction of paper feed selected in the user image adjust- ment menu.
  • Page 146 SP Tables 1006 REG:TR2:GROS:F Adjust Main Scan Registration (Tray 2: Glossy Paper: FA) Use this SP code to adjust writing in the main scan direction for glossy paper loaded in Tray 2. Do this setting when registration does not match the image start position on the user image adjustment menu.
  • Page 147 5. Service Tables [-128 to +127/FA/1/0.1 mm] Note: This function is under development and is not available for the J007/J010 and J011 1013 REG:FD2:OHP:F Adjust Sub Scan Registration (OHP: 2nd Registration: FA) Use this SP code to adjust writing in the sub scan direction for transparencies (OHP). Do this setting when it is necessary to fine adjust the line feed position.
  • Page 148 SP Tables Use this SP to adjust the venting position of the right air vent. Do this SP after it has been deter- mined that the ink is not venting at the center of the right ink suction vent. [-128 to +128/FA/1/0.1 mm] 1018 PRGPORS:L Adjust Position of Left Suction Vent DFU Use this SP to adjust the venting position of the left ink suction vent.
  • Page 149 5. Service Tables in the MID area of the paper in use during printing in the High Speed (Draft) mode is clogging the print head nozzles. This SP setting is linked to the charge pitch tables (SP1200 to SP1231). The IDs are determined by the temperature and humidity. There are 4 IDs associated with the SP numbers listed below: •...
  • Page 150 SP Tables Use this SP to set the pitch width of the charge applied to the MID area of any paper in any print mode except: normal paper in High Speed (Draft) mode and glossy paper in High Quality Mode. Do this SP when mist build-up in the MID area of the paper in use is clogging the print head nozzles during printing with any paper in any mode, except: normal paper in High Speed (Draft) mode and glossy paper in High Quality mode.
  • Page 151 5. Service Tables 1119 CHG:W1:MID:10 MID: Mj3: ID2 1121 CHG:W1:MID:11 MID: Mj3: ID3 1123 CHG:W1:MID:12 MID: Mj3: ID4 This SP code is currently under development. Use this SP to set the pitch width of the charge applied to the MID area of paper in future print modes except: normal paper in High Speed (Draft) mode and glossy paper in High Quality Mode.
  • Page 152 SP Tables Charge Width Setting Mj4: Simplex 1125 CHG:W1:MID:13 MID: Mj4: ID1 1127 CHG:W1:MID:14 MID: Mj4: ID2 1129 CHG:W1:MID:15 MID: Mj4: ID3 1131 CHG:W1:MID:16 MID: Mj4: ID4 Use this SP to set the pitch width of the charge applied to the MID area of the paper when printing on glossy paper in the High Quality mode.
  • Page 153 5. Service Tables [0 to 255/0/1/0.1 mm] 1133 CHG:W2:MID:1 MID: Mj1: ID1 1135 CHG:W2:MID:2 MID: Mj1: ID2 1137 CHG:W2:MID:3 MID: Mj1: ID3 1139 CHG:W1:MID:4 MID: Mj1: ID4 Use this SP to set the pitch width of the charge applied to the MID area on the 2nd side of normal paper (excluding the LE/TE) for duplex printing in the High Speed (Draft) mode.
  • Page 154 SP Tables • SP1144: ID3 • SP1146: ID4 [0 to 255/0/1/0.1 mm] 1141 CHG:W2:MID:5 MID: Mj2: ID1 1143 CHG:W2:MID:6 MID: Mj2: ID2 1145 CHG:W2:MID:7 MID: Mj2: ID3 1147 CHG:W1:MID:8 MID: Mj2: ID4 Use this SP to set the pitch width of the charge applied to the MID area on the 2nd side of any paper in any print mode during duplex printing except: normal paper in High Speed (Draft) mode and glossy paper in High Quality Mode.
  • Page 155 5. Service Tables This SP setting is linked to the charge pitch tables (SP1200 to SP1231). The IDs are determined by the temperature and humidity. There are 4 IDs associated with the SP numbers listed below: • SP1148: ID1 • SP1150: ID2 •...
  • Page 156 SP Tables during duplex printing in High Quality mode. This SP setting is linked to the charge pitch tables (SP1200 to SP1231). The IDs are determined by the temperature and humidity. There are 4 IDs associated with the SP numbers listed below: •...
  • Page 157 5. Service Tables Use this SP to calibrate the temperature readings for duplex printing. Do this SP to update the charge pitch table for duplex printing. This SP setting is linked to the temperature steps in the charge pitch tables (SP1200 to SP1231). [-128 to +127/0/1/0.1%] Charge ID Tables: Mj1 1200 CHG:PITCH:A1...
  • Page 158 SP Tables 1214 CHG:PITCH:B7 Mj2: 65% → 75% Lookup Table 1215 CHG:PITCH:B8 Mj2: More than 75% Lookup Table Use this SP to configure the charge ID table for printing on any paper in any mode except: normal paper in High Speed (Draft) mode and glossy paper in High Quality mode. Do this SP when mist build-up on the paper in use is clogging the print head nozzles during printing with any paper in any mode, except: normal paper in High Speed (Draft) mode and glossy paper in High Quality mode.
  • Page 159 5. Service Tables 1227 CHG:PITCH:D4 Mj4: 35% → 45% Lookup Table Mj4: 45% → 55% Lookup Table 1228 CHG:PITCH:D5 Mj4: 55% → 65% Lookup Table 1229 CHG:PITCH:D6 Mj4: 65% → 75% Lookup Table 1230 CHG:PITCH:D7 1231 CHG:PITCH:D8 Mj4: More than 75% Lookup Table Use this SP to configure the charge ID table for printing on glossy paper in Quality mode.
  • Page 160 SP Tables Set Charge Area 2 1235 CHG:AREA2:B Set Charge of Area 2 for MID: OHP Use this SP to set the size of the MID area of transparencies (OHP). Do this setting when you want to adjust pitch amount of the charge applied to the MID area of transparencies for printing.
  • Page 161 5. Service Tables Set Charge for Target Market 1238 CHG:REGION Set Charge for Geographic Region Use the SP to set the charge for the areas listed below. 0: Enable geographical area setting 1: Japan 2: NA (North America) 3: Europe 4: China (Mainland) 5: China (Taiwan) "5"...
  • Page 162 SP Tables If any item other than "0" is selected that item and its setting is enabled and takes priority. [0 to 6/0/1/---] Print Head Temperature Thresholds 1300 HTEMP:H:STOP Trigger Shutdown: Standby, Printing 1301 HTEMP:H:JUDG Trigger Shutdown: Power On 1302 HTEMP:H:RCVR Recovery After High Temp Shutdown 1303 HTEMP:L:RCVR Recovery After Low Temp Shutdown...

  • Page 163: Goup 2000

    5. Service Tables Goup 2000 Set Threshold for Near-Full Alert 2000 TH:WASTE:R:SNS Ink Collection Unit Sensor Use this SP to set the threshold value to trigger near full alert for the ink collection tank sensor. [0 to 1023/0/1/---] 2001 TH:WASTE:R:SOFT Software Count : Right Ink Collection Unit Use this SP to set the threshold value to trigger the full alert for the ink collection tank sensor.
  • Page 164 SP Tables Use this SP to set the threshold value of the mist counter that triggers automatic print head cleaning between pages during a print job. [0 to 2147483647/0/1/nl] 2102 TH:ACL:FEED Before Capping (Paper Dust Count) Use this SP to set the threshold value of the paper dust counter that triggers automatic print head cleaning before capping at the end of a print job.
  • Page 165 5. Service Tables Use this SP to set the threshold time for the printer to remain idle for maintenance to execute before the start of a print job. (Default: 7 Days). These threshold values are related to SP2115 to 2118. [0 to 65535/0/1/sec.] Note: These SP codes are still under development and will be used in the future but at the present time changing these settings has no effect on the J007/J010 and J011.

  • Page 166: Group 3000

    SP Tables Group 3000 Adjust Printhead Gap for dpi 3000 GAP:300:H1:G:F Print Head 1: 300 dpi: 1st Pass 3001 GAP:300:H1:B:F Print Head 1: 300 dpi: 2nd Pass 3002 GAP:300:H2:B:F Print Head 2: 200 dpi: 2nd Pass 3003 GAP:300:H3:G:F Print Head 3: 300 dpi: 1st Pass 3004 GAP:300:H3:B:F Print Head 3: 300 dpi: 2nd Pass 3005 GAP:300:H4:G:F...
  • Page 167 5. Service Tables 3020 GAP:1200:H4:B:F Print Head 4: 1200 dpi: 2nd Pass Use this SP to adjust the print head gap for 1200 dpi printing. [-128 to +127/FA/1/count.] Set Print Head Rank (Wave) 3100 HRANK:H1:W Print Head 1 3101 HRANK:H2:W Print Head 2 3102 HRANK:H3:W Print Head 3...

  • Page 168: Group 4000

    SP Tables [0 to 65535/0/1/um] Group 4000 Not used. Group 5000 Reset and Restoration Settings 5000 RST:FACT Restore Factory Default Setting Resets and threshold settings and user adjusted values. 5001 RST:INIT CNT:F Reset Initial Tank Fill Count to Manufacturing Operation Count Resets the initial fill counter to the initial factory setting (-2).
  • Page 169 5. Service Tables Maintenance, Replacement 5007 WASHING Execute Auto Washing Executes the automatic flushing procedure. 5100 PURGE:MAINTE Purge Maintenance: Right Vent Moves the carriage in order to access the right air vent for cleaning. 5101 CARRIAGE CHANGE Set Printer in Carriage Replace Mode Use this SP to reset the print head rank setting after print head replacement and to re-initialize the initial filling counter.
  • Page 170 SP Tables 4. Print the print head gap adjustment chart (Std. (Speed Priority). Std. (Quality Priority)). 5. Adjust the gap (Std. (Quality Priority, Std. (Speed Priority)). 6. Print the print head gap adjustment chart (Std. (Speed Priority). Std. (Quality Priority)). 7.
  • Page 171 5. Service Tables Meaning Meaning Paper End Sensor – Tray 1 Registration Sensor 2 Bypass Tray Set Sensor Right Front Cover Sensor Input Check: Sensors 2/2 5401 INPUT CHK2 Check Input Sensors (2) Use this SP to display the on/off status of each sensor. The status of each sensor (O, X) is displayed on the 2nd line of the display.
  • Page 172 SP Tables Input Check: Air 5405 INPUT CHK AIR1 Tank 1: Analog Use this SP to display the analog reading of the air sensor in print head tank 1. 5406 INPUT CHK AIR2 Tank 2: Analog Use this SP to display the analog reading of the air sensor in print head tank 2. 5407 INPUT CHK AIR3 Tank 3: Analog Use this SP to display the analog reading of the air sensor in print head tank 3.
  • Page 173 5. Service Tables Meaning Meaning Yellow Ink Cartridge: Brand New Cyan Ink Cartridge: Set Sensor Yellow Ink Cartridge: Set Black Ink Cartridge: Re-Fill Magenta Ink Cartridge: Re-Fill Black Ink Cartridge: Brand New Magenta Ink Cartridge: Brand New Black Ink Cartridge: Set Sensor Magenta Ink Cartridge: Set Input Check: Ink Cartridge Levels 5412 INPUT CHK RES:Y...

  • Page 174: Group 6000

    SP Tables Board Temperature Sensors 5419 INPUT CHK PTEMP PSU Ambient Temperature Sensor Displays the temperature reading of the PSU ambient temperature sensor. Note: At present nothing displays because there is no temperature sensor in the PSU. Units: 0.1 5420 INPUT CHK DTEMP Drive Board Temperature Sensor Displays the temperature reading of the temperature sensor in the DRV board circuits.
  • Page 175 5. Service Tables 7008 COVER CNT:P:C Multi-Level Color Application Use this sensor to display the charge counts. Display User Cleaning Count 7100 USER CL CNT:H1 Print Head 1 7101 USER CL CNT:H2 Print Head 2 7102 USER CL CNT:H3 Print Head 3 7103 USER CL CNT:H4 Print Head 4 Use this SP to display the total number of print head cleanings executed from the printer driver...
  • Page 176 SP Tables Display Count: Air Purges/Re-fillings After Ink End 7112 AOFL CNT:I:H1 Print Head 1 7113 AOFL CNT:I:H2 Print Head 2 7114 AOFL CNT:I:H3 Print Head 3 7115 AOFL CNT:I:H4 Print Head 4 Use this SP to display the number of air purge/ink tank re-fillings after an ink tank has run out of ink.
  • Page 177 5. Service Tables Display Count: Air Detected Before Capping, Between Pages, or When Ink Cartridge Replaced 7126 AIR CNT:BPC:T1 Print Head Tank 1 7127 AIR CNT:BPC:T2 Print Head Tank 2 7128 AIR CNT:BPC:T3 Print Head Tank 3 7129 AIR CNT:BPC:T4 Print Head Tank 4 7130 AIR CNT:BPC:T5 Print Head Tank 5...
  • Page 178 SP Tables Use this SP to display the number of automatic print head cleanings between page prints while print jobs were executing. Display Count: Automatic Cleanings Before Print Head Capping 7142 ACL CNT:B:H1 Print Head 1 7143 ACL CNT:B:H2 Print Head 2 7144 ACL CNT:B:H3 Print Head 3 7145 ACL CNT:B:H4...
  • Page 179 5. Service Tables Display Count: Total Ink Cartridge Out 7154 EMPTY CNT:C1 Ink Cartridge 1 7155 EMPTY CNT:C2 Ink Cartridge 2 7156 EMPTY CNT:C3 Ink Cartridge 3 7157 EMPTY CNT:C4 Ink Cartridge 4 Use this SP to display the number of times that each ink cartridge has become empty. Display Count: Ink Cartridge Out (Equal or More Than Guaranteed Service Life) 7158 END CNT:C1 Ink Cartridge 1...
  • Page 180 SP Tables Units: ml The full thresholds for the printers are: • J011: 11 ml (1100 0000 nl) • J007/J010: 3 ml (3000 000 nl) Display Count: Tank Full: Ink Collection Unit 7202 WASTE CNT:L:FULL Left Ink Collection Unit Use this SP to display the current count for the number of times the status of the left ink collection tank has changed from near-full to full.
  • Page 181 5. Service Tables Use this SP to display the number of times that the swing plate of the left ink collection tank has made contact with the carriage. Display Count: Paper Dust Counter for Automatic Cleaning 7210 FEED:CNT:H1 Print Head Tank 1 7211 FEED:CNT:H2 Print Head Tank 2 7212 FEED:CNT:H3...
  • Page 182 SP Tables Display Date of Ink Collection Unit Replacement 7400 WASTE:DATE YY:MM:DD Use this SP to displayt the date the ink collection tanks were replaced. Date Standard: 2000 Display Standby Time 7401 PWAIT:DATE YY:MM:DD Display the total time the printer has remained in standby mode. Date Standard: 2000 Display Operation Start Date 7402 START:DATE...
  • Page 183 5. Service Tables Display Jam Log 7408 JAM CODE1 Log 1: Previous 7409 JAM CODE2 Log 2: Previous -1 7410 JAM CODE3 Log 3: Previous -2 7411 JAM CODE4 Log 4: Previous -3 7412 JAM CODE5 Log 5: Previous -4 Use this SP to display the jam code history.
  • Page 184 SP Tables Display Maintenance Log 7422 LAST MNT:TM1 Log 1: Previous 7423 LAST MNT:TM2 Log 2: Previous -1 7424 LAST MNT:TM3 Log 3: Previous -2 Use this SP the total time for all maintenance executions. Display Maintenance Log: By Type of Maintenance 7425 LAST MAINTE1 Log 1: Previous 7426 LAST MAINTE2...
  • Page 185 5. Service Tables 7430 LAST MNT CNT3 Log 3: Previous -2 Use this SP to display the total count for all maintenance executions. Display Near Full Flag: Right Ink Collection Unit 7431 WASTE NEAR FLG Use this SP to display the near-full flag of the right ink collection tank. Display Position of Tank Full Feeler for Each Print Head Tank After Air Purge 7500 INIT POS:T1 Print Head Tank 1...
  • Page 186 SP Tables Display Count: Number of Manual Printhead Cleanings 7512 DCL CNT:H1 Print Head 1 7513 DCL CNT:H2 Print Head 2 7514 DCL CNT:H3 Print Head 3 7515 DCL CNT:H4 Print Head 4 Use this SP to display the number of automatic print head cleanings done during printing Display Count: Ink Supply Time Up 7516 PTMOUT:CNT:T1 Print Head Tank 1...
  • Page 187 5. Service Tables Display Count: Maintenance Cleanings of Right Vent 7526 PMT:CNT Right Vent Purges Use this SP to display the number of times the right air vent was cleaned during maintenance. Display Count: Detections of Air Present Before Maintenance Cleanings 7527 PMT CNT:A:T1 Print Head Tank 1 7528 PMT CNT:A:T2...

  • Page 188: Bit Switches

    Bit Switches Bit Switches Soft bit switches are used to do some basic function settings that determine how the printer operates. This section describes the functions of these bit switches. Changing Bit Switch Settings Push and hold down for 3 sec. then release to enter the SP mode. Push [#Enter].
  • Page 189 5. Service Tables Setting Meaning Default Details After setting to "1" returns to "0" imme- Drive Cleaning Control diately after drive cleaning is finished. Reserved Do not change this setting. Ink Supply Pump Long Term Unused Not Used Not Used Not Used Not Used Bit SW 1 is used to perform drive cleaning.
  • Page 190 Bit Switches Setting Function Default Details Not Used Bit SW 4. Not used. Do not change these settings. Bit SW 5. Functions Common to All Models Setting Function Default Details Not Used Counter menu display This is a GW specification. for charge on printer 0: Does not print.
  • Page 191 5. Service Tables Setting Function Default Details Humidity Sensor Check This switch determines whether the humidity sensor is checked after power on and before the ink tanks are filled. OFF: Check is not done. ON: Check is done If an abnormal condition is detec- ted, this triggers SC986 and the printer will not operate (the tanks are not filled).
  • Page 192 Bit Switches Setting Function Default Details 0: Serial signal is set with the value in NVRAM. 1: USB serial signal fixed at "0" (val- ue in NVRAM is not changed). Hidden Functions Determines whether hidden func- tions (hidden paper sizes A5 SEF, B6 SEF) are displayed.

  • Page 193: Status Reports

    5. Service Tables Status Reports System Summary The System Summary consists of one page and lists the most basic information about the configuration of the printer. To print the System Summary: Confirm that paper is loaded in the paper tray. Push [Menu].

  • Page 194: Service Summary

    Status Reports Service Summary The Service Summary consists of two pages and lists the same information as the System Summary but also provides much more detail about the configuration of the printer. To print the Service Summary: Confirm that paper is loaded in the paper tray. Push [Menu].
  • Page 195 5. Service Tables To print the Engine Summary Chart: Do SP5200 (Print SMC). Here is a brief summary of what is listed in the Engine Summary Chart. Heading Meaning ENGINE SUMMARY CHART Title MODEL Number of the Printer Model SER_NO Printer Serial Number Firm Ver Version number of the firmware in the printer...

  • Page 196: Detailed Section Descriptions

    6. Detailed Section Descriptions Important Parts Front View 1. Top cover Open to remove paper jams. This cover must always stay closed when the machine prints. 2. Envelope selector Push back to print on envelopes. Pull forward to print on all other types of paper. 3.

  • Page 197: Rear View

    6. Detailed Section Descriptions Extends the output tray. Pull out this extension when you print on paper longer than A4 or LTR size paper. 7. Output tray Holds paper that has exited the printer after a print job. Pull out the output tray extension when you print on paper longer than A4 or LTR.
  • Page 198 Important Parts Raise both of this tabs to release the duplex unit so it can be removed. Be sure to press them down again after reinstalling the duplex unit. 7. Ink collection tank cover Open and remove the ink collection tank when it needs to be replaced, or before servicing the printer. 8.

  • Page 199: Electrical Components

    6. Detailed Section Descriptions Electrical Components Overview Print Heads Duplexer Cover Switch 1st Registration Sensor Maintenance Motor Maintenance HP Sensor Horizontal Encoder Sensor Ink Collection Tank Sensor 2nd Registration Sensor Temperature/Humidity Sensor Paper End Sensor...
  • Page 200 Electrical Components Ink Level Sensor Vertical Motor Duplexer Detection Board Paper Feed Clutch Duplex Set Switch Horizontal Motor Carriage Position Sensor Cooling Fan Ink Pump Motors (x2) SENC Vertical Encoder Sensor Trailing Edge Sensor Right Front Door Switch Control Board Top Cover Switch Air Release Solenoid HVPS...

  • Page 201: Carriage Unit

    6. Detailed Section Descriptions Carriage Unit Overview Carriage Unit Print Head Tank Air Release Valve Ink Level Levers Print Head The wide print head increases the width of the band printed with one pass. This lets the machine print faster.

  • Page 202: Print Head Tank

    Carriage Unit Print Head Specifications Item J007/J010 J011 Number of Print Heads 2 (Y/M, C/K) 4 (Y, M, C, K) Number of Nozzles 192 x 4 colors 384 x 4 colors 192 nozzles x 2 lines/head 192 nozzles x 2 lines/head Array Cross-Hatch (150 dpi x 2 lines) Voltage Element...

  • Page 203: Ink Ejection Device

    6. Detailed Section Descriptions The high volume ink cartridges and the carriage components are extremely lightweight. A print head tank has four main parts as shown above: • Ink supply port. Ink enters here from the ink cartridge mounted under the operation panel. •...

  • Page 204: Ink Near End

    Carriage Unit Each print head uses a piezo-electric element (PZT) . This forces ink from the ink reservoirs out of the ink nozzles and onto the paper. This is done with pressure. At the prescribed time, an electric charge is applied to the PZT. This makes the PZT expand.

  • Page 205: Ink Out

    6. Detailed Section Descriptions The sensor signals the ‘ink near-end’ if the ink level lever does not return to the full position (away from the side of the tank) within the prescribed time after the printer requests a refill from the ink cartridge. After the near-end alert, the printer will continue to print with the ink that remains in the partially filled tank until the printer issues the ink end alert.

  • Page 206: Registration Sensors

    Carriage Unit Registration Sensors 1st Registration Sensor Transport Belt Paper (Leading Edge) 2nd Registration Sensor 1st Registration Sensor The 1st registration sensor is attached to the left side of the carriage and moves side to side with the carriage during printing. The 1st registration sensor performs two important functions for print control: •...
  • Page 207 6. Detailed Section Descriptions 2nd Registration Sensor The 2nd registration sensor is a photosensor mounted over the transport belt in the middle of the transport belt. The 2nd registration sensor detects the leading and trailing edge of each sheet during high speed printing.

  • Page 208: Ink Supply System

    Ink Supply System Ink Supply System Overview Ink cartridges (x 4): Y, M, C, K Ink Pump Unit Ink Supply Tubes...

  • Page 209: Ink Cartridges

    6. Detailed Section Descriptions Ink cartridges Color index tab Grip Release Contacts Ink supply port There is a separate ink cartridge for each color (Y, M, C, K). Each ink cartridge is vacuum packed. Ink cartridges are available in different sizes. •...
  • Page 210 Ink Supply System Size Color Capacity (cc 37.64 38.03 Medium (for purchase) 33.54 25.57 25.48 25.52 Large (for purchase) 67.61 59.53 58.10 57.97 • The estimated service life of an ink cartridges is only a rough estimate. • The estimated service life may vary significantly due to the amount of coverage on a page, environ- mental conditions, and so on.

  • Page 211: Ink Cartridge Set Sensors

    6. Detailed Section Descriptions Ink Cartridge Set Sensors Four micro switches detect the ink cartridges. The switches are connected in series above the cartridge set detection plate [1]. Each tank is provided with a micro-switch. The machine can specifically detect which ink cartridge is not set correctly.

  • Page 212: Ink Pumps

    Ink Supply System Ink Pumps Ink Pump Motor 1 Ink Pump Motor 2 3 to 6 Ink Supply Tubes for Y, M, C, K ink. Worm Gear (1st supply motor) Worm Gear (2nd supply motor) Gear Plunger Pump • The J011 has three ink pump motors. For more details about the differences in the configurations of the J007/J010 and J011, please refer to the next section.

  • Page 213: Print Heads

    6. Detailed Section Descriptions • 1 pump motor. • 2 pumps (one for each ink cartridge) • 2 cams When a print head tank needs ink: • The printer switches on one ink pump motor. The motor and its worm gear are rotated forward or reverse (depending on which type of ink is requested).
  • Page 214 Ink Supply System J007/J010 J007/J010 Air Sensors x2 Feelers x4 Head Tanks x4 Filter Units x2 Print Heads x2 Ink Pump Motors x2 Ink Cartridges x4 An air sensor [1], two feelers [2], and head tank [3] comprise the reservoir of the ink supply system. The ink flows from the head tank through a filter [4] that contains the piezoelectric element that expands upon application of a electrical charge to force ink out of the nozzles of the print head [5].
  • Page 215 6. Detailed Section Descriptions ink pump motor in the illustration above rotates the worm gear forward, the pump draws cyan ink (C) from the C ink cartridge, and when the motor reverses, it draws black ink (K) from the K ink cartridge. The ink pump motor switches on in response to a request for more ink when the ink level sensor detects that the position of a feeler on the side of a tank indicates that a tank is low.

  • Page 216: Print Head Maintenance

    Ink Supply System • On the left-to-right pass, the print heads on the far right lay down yellow ink over magenta. • On the right-to-left pass, the print heads on the far left once again lay down yellow ink over magenta. This arrangement ensures that yellow ink is always laid down over magenta ink during bi-directional printing.

  • Page 217: Maintenance Unit

    6. Detailed Section Descriptions Maintenance Unit Overview The maintenance unit performs two important functions: • Keeps the surface of the print heads moist when they are not being used. • Cleans the print heads with suction during print head cleaning. (The print heads are also cleaned automatically at prescribed intervals.
  • Page 218 Ink Supply System You can set the print head for cleaning (or clean them all) if you start the clean job with the printer driver. All the print heads are cleaned if the job starts from the operation panel. Cleaning starts with the carrier and print heads capped and resting on top of the maintenance unit. When the cleaning cycle starts, the maintenance unit is lowered by the rotation of the main shaft.
  • Page 219 6. Detailed Section Descriptions The carriage moves the first print head (in this example, "KC" of the J007/J010) above the first vent of the maintenance unit. • Only the first vent can siphon ink from the print head into the ink collection tank. Another cam on the main shaft presses the maintenance unit up so the C print head covers the first vent.

  • Page 220: Ink Collection Tank

    Ink Supply System • This cycle is repeated for each print head selected for cleaning. For more, see Section "4. Trouble- shooting". • This cleaning cycle is also done automatically for all print heads if the printer stays idle for the time intervals shown in the table below.

  • Page 221: Ink Collection Ink Level Sensor

    6. Detailed Section Descriptions Ink Collection Tank Sensor The ink collection unit holds the used ink sent to it from the maintenance unit above. Inside the printer, the maintenance unit [1] sits on top of the ink collection tank [2]. The ink from the maintenance unit enters the tank through the slot [3].

  • Page 222: Flushing Unit

    Ink Supply System The photosensor measures the changes in the density of the ink materials in the tank. This lets the printer know when the tank is full. A prompt tells the operator when the printer needs maintenance as soon as this sensor detects the near- full condition.
  • Page 223 6. Detailed Section Descriptions • The flushing gate and sump should never require replacement.

  • Page 224: Carriage Drive

    Carriage Drive Carriage Drive Overview Horizontal Motor Drive Gear Timing Belt Carriage (Print Heads) Guide Rod Horizontal Encoder (Translucent Film) A horizontal motor drive gear turning [1] drives a timing belt [2] connected to the carriage [3]. The forward and reverse rotation of the horizontal drive motor moves the carriage to the left and right side of the printer. The horizontal encoder strip [5], mounted in front of the timing belt is threaded through the horizontal encoder sensor mounted on the carriage.

  • Page 225: Envelope Selector

    6. Detailed Section Descriptions The picture above shows the horizontal driver gear [6] of the horizontal drive motor [7] mounted on the left rear corner of the printer behind the duplex unit. Envelope Selector Move the envelope selector [1] to adjust size of the gap between the print heads and the surface of the paper.
  • Page 226 Carriage Drive When the envelope selector is pushed back, this raises a feeler into the gap of the carriage position sensor. When the envelope selector is pulled forward, the feeler leaves the gap and switches the sensor off. This mechanism is used to detect the up and down position of the carriage and print heads.

  • Page 227: Paper Feed, Transport, Output

    6. Detailed Section Descriptions Paper Feed, Transport, Output Overview Transport Belt Unit HVPS (High Voltage Power Supply) Vertical Encoder Vertical Encoder Sensor Vertical Motor Cassette Lock/Release The arms [1] and [2] on both sides of the cassette [3] (guided by rails slanting upward ) raise the bottom plate [4] when the paper cassette is pushed into the printer.

  • Page 228: Leading Edge And Paper Size Detection

    Paper Feed, Transport, Output Leading Edge and Paper Size Detection There is no paper size sensor in the standard paper cassette or in the optional 500-Sheet Paper Tray for the J008. The paper size can be set on the printer operation panel. The paper size can also be selected with the software application or the printer driver.

  • Page 229: Paper Jam, Trailing Edge Detection

    6. Detailed Section Descriptions Paper Jam, Trailing Edge Detection The feeler [1] is pushed down by every sheet of paper that arrives and then pops up again when the trailing edge of the sheet passes over the feeler. When the paper presses down the feeler, this turns on the trailing edge sensor [2].

  • Page 230: Paper Path

    Paper Feed, Transport, Output coded markings on the rim of the vertical encoder and sends this information to the CPU. The CPU uses these readings to control the on/off timing of the transport belt and the paper feed roller: • When servicing the machine, work carefully to prevent scratching, breaking, or bending the vertical encoder wheel.

  • Page 231: Transport Belt

    6. Detailed Section Descriptions Transport Belt This printer uses the BT system to transport paper through the paper path. A high voltage power supply pack (HVPS) [1] energizes the charge roller below the transport belt [2]. The charge roller applies a charge to the transport belt. This static charge attracts the paper to the transport belt and holds it in place so it does not move during printing.

  • Page 232: Charge Leak Detection

    Paper Feed, Transport, Output For more details about how to adjust the transport belt charge control, please refer to Section "4. Trou- bleshooting". Charge Leak Detection The printer checks for charge leaks: • Immediately after the printer is turned on. •...

  • Page 233: Cooling Fan

    6. Detailed Section Descriptions Cooling Fan The fan mounted behind the ventilation slots on the left rear corner of the printer draws hot air out of the printer and blows it out of the machine through the ventilation slots. This prevents a temperature rise inside the printer.

  • Page 234: Electrical Component Functions

    Electrical Component Functions Electrical Component Functions Main Boards PCB Abbreviation What It Means Control Board Cartridge Connector Board Duplex Interface Board Head Relay Board Operation Panel Unit HVPS High Voltage Power Supply Power Supply Unit...

  • Page 235: Control Board

    6. Detailed Section Descriptions Control Board...

  • Page 236: Ccb

    Electrical Component Functions The control board exerts overall control of the machine, including • Image data processing • Interface management: USB and all the other boards • Controls all sensors, and motors for all I/O devices The CCB (Cartridge Control Board), mounted in the cartridge holder behind the right front door of the printer relays signals between the control board and the ink pump motors and relays the ID chip signals.

  • Page 237: Dib

    6. Detailed Section Descriptions The DIB (Duplex Interface Board) interfaces between the duplexer and the control board. • The duplex unit set sensor detects whether the duplex is unit is installed correctly. The printer cannot be used if the duplexer is not installed. (The duplexer is not an option.) •...

  • Page 238: Hrb

    Electrical Component Functions The HRB contains these important components and functions: • Carriage horizontal position detection • Paper leading edge, horizontal width detection • Temperature detection of the area near the print heads • Waste ink tank full detection • Print head control...

  • Page 239: Opu

    6. Detailed Section Descriptions...

  • Page 240: Hvps

    Electrical Component Functions The OPU (Operation Panel Unit) controls the operation of the operation panel mounted on the right side of the printer. The operation panel presents one LCD (16 characters x 2 lines) and 9 keys for operation of the printer and printer menus.

  • Page 241: Psu

    6. Detailed Section Descriptions The PSU supplies both 37V and 5.1V power to the HVPS and all the motors in the printer. Electrical Component Summary Component Function Clutches A one-way clutch that controls the operation of the pick-up roller. Releases and allows the pick-up roller (a half roller) to rotate and Bypass Paper Feed pick-up the sheet and feed it.
  • Page 242 Electrical Component Functions Component Function Mounted in the multi bypass tray. Drives the pick-up roller and Bypass Paper Feed paper feed rollers that feed paper from the bypass tray into the Motor – STM4 printer. Mounted on the right rear corner of the printer (viewed from the Cooling Fan back).
  • Page 243 6. Detailed Section Descriptions Component Function PCBs Mounted in the cartridge holder behind the right front door of the printer. This PCB relays signals between the control board on top CCB (Cartridge Con- of the printer and the ink pump motors that supply ink to the ink trol Board) tanks.
  • Page 244 Electrical Component Functions Component Function ID Chip 1 The identification chip of the black (K) ink cartridge. ID Chip 2 The identification chip of the cyan (C ink cartridge. ID Chip 3 The identification chip of the magenta (M) ink cartridge. ID Chip 4 The identification chip of the yellow (Y) ink cartridge.
  • Page 245 6. Detailed Section Descriptions Component Function Sensors Attached to the left side of the carriage. As the carriage moves from side to side during printing. The registration sensor performs two important functions for print 1st Registration Sen- control: 1) It detects the leading edge of every sheet, and 2) it detects the width of the 1st sheet of every print job when the car- riage and sensor pass horizontally over the vertical edge of the 1st sheet as it feeds.
  • Page 246 Electrical Component Functions Component Function loaded arms in against the sides of the tank. Drawing the base closer to the side of the tank forces the tip of the arm out. The ink level sensor detects the position of the tip every time it passes through the gap of the sensor.
  • Page 247 6. Detailed Section Descriptions Component Function off. The length of time the sensor remains on is used to measure the length of the paper for print timing control. The sensor issues a paper end alert if the sensor does not turn on after two rotations of the paper feed roller.

  • Page 248: Basic Operation

    Basic Operation Basic Operation Initialization Sequence at Power On 1. Start: Power ON 2. Operation Panel LED Check 3. Vertical Motor (Transport Belt) Operation Check 4. Maintenance Motor HP Check 5. Carriage HP Check 6. Ink collection tank Full Check 7.

  • Page 249: Image Processing

    6. Detailed Section Descriptions Image Processing • Here is a brief summary of the steps in image processing: • Print Job. The software application sends the print job to the printer driver. • Band Processing. The print job gets divided into units of bands. •...

  • Page 250: Duplex Unit

    Duplex Unit Duplex Unit Overview Duplexer Cover Button Duplexer Cover Duplexer Locks (x 2) Duplex Drive...

  • Page 251: Duplexer Cover Switch

    6. Detailed Section Descriptions The main gear [1] of the vertical motor of the printer drives the duplex drive gear [2]. Here is a brief summary of how the duplex unit operates: • The trailing edge sensor goes off after the trailing edge of the sheet passes overhead and the front side has printed.

  • Page 252: Duplexer Set Switch

    Duplex Unit Duplexer Set Switch The Duplex Unit set switch [1], a micro-switch in the printer, detects the presence of the Duplex Unit. This occurs when the Duplex Unit is installed correctly on the back of the printer: The unit the set lever [2] depresses the Duplex Unit set switch. Then it turns it on. The printer signals an error (Paper Jam –...

  • Page 253: Bypass (Option)

    6. Detailed Section Descriptions Bypass (Option) The Multi Bypass Tray J507 is an option that can be used with the J007/J010 or J011. This is an external tray that can be detached and then reattached whenever it is needed. The bypass tray is equipped with side fences [1] and [2] that can be adjusted to accept a variety of standard paper sizes and envelopes.
  • Page 254 Duplex Unit • The bypass paper feed motor switches on and rotates the pick-up roller [1] and paper feed rollers [2]. • The bypass paper feed clutch [3] activates and raises its pawl [4]. This releases the pick-up roller and allows it to rotate.

  • Page 255: Paper Feed Unit J506 (Tray 2)

    6. Detailed Section Descriptions Paper Feed Unit J506 (Tray 2) Overview Paper Feed Unit J506 The Paper Feed Unit (PFU) J506: • Can be installed with the J008 only. • Contains one universal paper cassette with adjustable fences that can hold a variety of standard paper and envelope sizes.

  • Page 256: Paper Feed

    Paper Feed Unit J506 (Tray 2) When the paper cassette is inserted into the tray unit: • Two guides force down the cassette arms on both sides of the bottom plate [3]. • The bottom plate rises against the bottom of the paper stack as guide rails raises the bottom stack when the cassette is pushed into the printer.
  • Page 257 6. Detailed Section Descriptions...

  • Page 258: Specifications

    7. Specifications Specifications Printer Engine Base Specifications Basic Configuration Desktop Printing Method On-Demand GEL JET Ink Printing Technology First Print Time J007/J010 Less than 8 sec. 1st feed to output. J011 Less than 6 sec. 1st feed to output. Warm-up Time J007/J010 Less than 35 sec.
  • Page 259 7. Specifications Color >14.5 ppm >15.5 ppm Std. (Speed Priority)/Normal Paper Monochrome >10.5 ppm >18.5 ppm Color >8.5 ppm >14.5 ppm Std. (Quality Priority)/Normal Paper Monochrome >5.5 ppm >10.5 ppm Color >4.5 ppm >7.5 ppm Resolution Paper Mode Mono/Bi-direct. Normal High Speed (Draft) J007/ 300 x 150 (4-color)
  • Page 260 Specifications Print Area Paper Maximum 3 mm (0.2 in.) Top, Bottom, Left, Right Margins Recommended 4.2 mm (1/6 in.) Top, Bottom, Left, Right Margins Envelopes Maximum 8 mm (0.32 in.) Top Margin 38 mm (1½ in.) Bottom Marin 3 mm Left, Right Margins Recommended 8 mm (0.32 in.) Top Margin 38 mm (1½...
  • Page 261 7. Specifications Std (Speed Prior- Std (Quality Pri- Std (Speed Prior- Std (Quality Pri- ity) ority) ity) ority) Sound Pressure Level 52 dB (A) 49 dB (A) 54 dB (A) 51 dB (A) Sound Power Level 63 dB (A) 61 dB (A) 65 dB (A) 63 dB (A) Environment...

  • Page 262: Paper Trays

    Specifications Paper Types Tray 1 (Standard) Standard PPC, Thick Paper, Color Paper, Tractor Drive, OHP Multi Bypass Tray Same as Standard Tray 1 + Envelopes • Use only recommended paper. Use of any other type of paper could cause problems. Paper Trays Paper Feed: Tray 1 Method...
  • Page 263 7. Specifications Paper Capacity Normal Paper 500 80 g/m (20 lb.) Paper Size Max. (W x L) 216 x 356 mm (8 ½ x 14 in.) Range Min. (W x L) 148 x 210 mm (5.8 x 8.3, approx. A5 SEF) Size Detection Printer operation panel setting required.

  • Page 264: Supported Paper Sizes

    Specifications Supported Paper Sizes North America Type Name Feede Size Bypass Tray 1 Tray 2 Face-up Duplex Plain A3 W 12" x 18" Paper 297 x 420 mm 210 x 297 mm 257 x 364 mm 182 x 257 mm 257 x 182 mm 125 x 176 mm 176 x 125 mm...
  • Page 265 7. Specifications Type Name Feede Size Bypass Tray 1 Tray 2 Face-up Duplex 16 Kai 195 x 267 mm Enve- Com10 " x 7 " lopes Monarch " x 7 " 114 x 162 mm 162 x 229 mm DL Env 110 x 220 mm Remarks: Supported...
  • Page 266 Specifications Type Name Feed Size Bypass Tray 1 Tray 2 Face-up Duplex 125 x 176 mm 176 x 125 mm 11" x 17" " x 14" " x 11" 11" x 8 " " x 8 " " x 5 "...

  • Page 267: External Options

    R-9100U Wire LAN Connection R9400W Wireless LAN Connection (802.11b) Network J007/J008 Option J010/J011 Built-in Printer Driver Ricoh RPCR J007/J010, J007/J010 Operating Sys- Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows tems Server2000, Mac OS 9.1 (Ver. 10.3 and later)
  • Page 268 Specifications J737 M size Print Cartridge Yellow – Y J738 L size Print Cartridge Black – K J739 L size Print Cartridge Cyan – C J740 L size Print Cartridge Magenta – M J741 L size Print Cartridge Yellow – Y •...
  • Page 269 MEMO...

This manual is also suitable for:

Piemonte-p1n j011Toscana-p1n j010Toscana-p1Toscana-p1nPiemonte-p1n

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