go-e HOME+ Operating Instructions Manual
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go-e HOME+ Operating Instructions Manual

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  • Page 2 Copyright by go-e GmbH. The content of this document may not be copied partly or published or circulated in any form other than that approved by go-e GmbH without the written permission of go-e GmbH. Page 2...
  • Page 3 To keep it up to date in the future, we are constantly developing the firmware and adapting it to the state of the art. So let us surprise you with future features. We wish you much pleasure with your great product and always enough electricity. Your go-e team Page 3...
  • Page 4 The technology for this is already built into each of our charging boxes. For more information, please visit https://www.awattar.com/services/goe go-e will continue to work on making its products more energy-efficient and environmentally friendly in the future for a major goal: a future without emissions.

  • Page 5: Table Of Contents

    Table of Contents Prelude Page 6 Registration information Page 6 Operating instructions Page 7 Product overview Page 9 Scope of delivery Page 10 Technical specifications Page 11 Mounting Page 12 Commissioning Page 13 Error indication Page 14 The app Page 15 WiFi settings Page 20 WiFi wizard...

  • Page 6: Prelude

    HOME+ 22 kW), you have to wait for the approval of the German network operator after registration and before installation. Based on research by go-e, the approval is almost always granted. Sometimes a reinforcement of the house connection is necessary for this. Further information on registration and approval can be found on our website at https://go-e.co/products/go-...

  • Page 7: Operating Instructions

    Any modification or repair of hardware or software may only be carried out by qualified personnel of go-e GmbH or personnel trained for this purpose. The removal of warnings attached to the go-eCharger or the opening of the device will result in the loss of any liability by go-e GmbH.
  • Page 8 ¡ CEE blue 32 A 1-phase 230 V 50 Hz ¡ multiple domestic plugs 16 A 1-phase 230 V 50 Hz The original go-e adapters for the go-eCharger HOME+ 11 kW and go- eCharger HOME+ 22 kW may only be used in conjunction with the respective go-eCharger.

  • Page 9: Product Overview

    Product overview 32 A CEE Plug (HOME+ 22 kW) 16 A CEE Plug (HOME+ 11 kW) (2) Connection cable (3) Strain relief (4) Housing (5) Button (6) Typ 2 socket (7) LED ring (8) Fine-wire fuse on the back Page 9...

  • Page 10: Scope Of Delivery

    Scope of delivery 11 kW Charger 22 kW Charger Mounting set RFID Chip Reset card Optional go-eCharger adapter cable for HOME+ 11 kW for HOME+ 22 kW 11 kW to 16 A multiple domestic plugs 22 kW to 16 A CEE (red) 11 kW to 32 A CEE (red) 22 kW to 16 A CEE campingplug (blue) 22 kW 16 A...

  • Page 11: Technical Specifications

    IP54 - Protection against dirt and water, suitable for permanent outdoor use Ÿ Ÿ go-e network operator API for authorised access of the electricity network operator to the go-eCharger for network related power control App an connectivity: Local (WLAN hotspot) or worldwide (via home WLAN) usable Ÿ...

  • Page 12: Mounting

    Mounting of go-eCharger HOME+ The device can be installed indoors or outdoors. Provide a power supply. If a three-phase socket is available, insert the charging unit onto the wall mount and the plug of the charging unit into the socket to determine the best positioning of the wall bracket.

  • Page 13: Commissioning

    Commissioning After an initial self-test, the LEDs light up in the number of the pre-set charging current (in amps). The button (5) can be used to select between 6 A and 16 A (go-eCharger HOME+ 11 kW) or between 6 A and 32 A (go-eCharger HOME+ 22 kW).

  • Page 14: Error Indication

    ATTENTION: If the power supply is interrupted, the charging cable remains locked in the charger box for reasons of theft protection. To unlock it, it is necessary to put the charger box under power again. Error Indication The go-eCharger has a number of security questions in its program to check the used power source for possible errors.

  • Page 15: The App

    The app gives you full access to a wide range of go-eCharger functions via direct (via hotspot) or worldwide (via the Internet). The app can be found in the Apple App Store, the Google Play Store or at http://app.go-e.co/. Connect the app to the go-eCharger by either manually coupling the charger box in your WLAN settings (see Charging) or by scanning the QR code of the reset card.
  • Page 16 Activation Activate or deactivate charging. Depending on the settings under "Settings/Access Control", you must authorize each charging process using this button or an RFID card. The cable remains locked in the standard setting until it is disconnected from the vehicle. Change Ampere The charging power can be freely selected between 6-16 A (go-eCharger HOME+ 11 kW) or 6-32 A...
  • Page 17 Settings Serial Displays the serial number and name of the connected device. Button Define the charge levels you want to load with the button on your go-eCharger. Input fields set to "0" are skipped during selection with the button. Access control Four different options are available: - Open Charging begins after connection to vehicle...
  • Page 18 LED Brightness Controls the brightness of the LEDs through a slider. LED Color Here the LED colours for "Ready","Charging" and "Finish" can be individually adjusted. Ground check enable / disable WARNING ATTENTION Attention: This function should only be used if the power supply has no grounding (IT mains).
  • Page 19 card can be used for the go-eCharger. Delete cards WARNING You can delete trained cards. ATTENTION With the card, all data in the memory space of the charging box is deleted. The app allows you to manage multiple go- eChargers. See "Show RFID Settings" for more details.

  • Page 20: Wifi Settings

    Tap on the box to connect to it via hotspot. You Ÿ should open the WiFi settings of your mobile phone. Select the go-eChargers (go-e-XXXXXXXX) from Ÿ the list of displayed devices to connect it. After connecting, switch back to the go-eCharger Ÿ...
  • Page 21 If the connection between the loading box and the app is established, you can connect the go-eCharger to the Internet. internet connection Tap the WiFi device. A pop-up window opens. Ÿ Enter the SSID (device recognition) and the Ÿ password of your WiFi device into the popup Internet window and confirm with "Save".

  • Page 22: Wifi Wizard

    If your go-eCharger is out of the reach of your WiFi router, you can use the "connect automatically" function for the hotspot connection with the go- eCharger under the WiFi settings of your mobile phone, so that you always have quick access to the charging box.
  • Page 23 Check supply line, possibly only 2 phases are present. Please test the go-eCharger HOME+ on another power outlet. If no function occurs, please contact go-e customer support. 4 LEDs light up red (3, 6, 9, 12 Norway mode The earth detection is disabled. Attention: this o'clock).

  • Page 24: Warranty

    Warranty The statutory liability for defects law and the statutory warranty period of two years shall apply. After six months from delivery of the goods, the burden of proof of the statutory warranty shall pass to the customer. Shipping costs for repeated repairs due to technical defects by the manufacturer shall be borne by the manufacturer.

  • Page 25: Confirmation For Subsidy

    Ÿ Smart grid capable through connection to aWATTar Ÿ Recording of charging energy (kWh), total and broken down by RFID card Ÿ Modbus TCP (firmware version 0.40 or higher) and go-e network operator API for authorised access of the electricity network operator to the go-...

  • Page 26: Ce Declaration Of Conformity

    Page 26...

  • Page 27: Contact Details

    A T 9 5 6 0 F e l d k i r c h e n M a i l : o f fi c e @ g o - e . c o T e l : + 4 3 4 2 7 6 6 2 4 0 0 1 0 www.go-e.co Page 27...
  • Page 28 Please dispose of the device and the packaging after use in accordance with the national legal regula- tions. Old appliances are not allowed to be disposed of with household waste. Help protect the environ- ment! go-eCharger HOME+...

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