go-e Charger HOME+ Operating Instructions Manual
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go-e Charger HOME+ Operating Instructions Manual

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Summary of Contents for go-e Charger HOME+

  • Page 2 Copyright by go-e GmbH. The content of this document may not be copied partly or published or circulated in any form other than that approved by go-e GmbH without the written permission of go-e GmbH. Page 2...
  • Page 3 To keep it up to date in the future, we are constantly developing the firmware and adapting it to the state of the art. So let us surprise you with future features. We wish you much pleasure with your great product and always enough electricity. Your go-e team Page 3...
  • Page 4 The technology for this is already built into each of our charging boxes. For more information, please visit https://www.awattar.com/services/goe go-e will continue to work on making its products more energy-efficient and environmentally friendly in the future for a major goal: a future without emissions.

  • Page 5: Table Of Contents

    Table of Contents Prelude Page 6 Registration information Page 6 Operating instructions Page 7 Product overview Page 9 Scope of delivery Page 10 Technical specifications Page 11 Mounting Page 12 Commissioning Page 13 Error indication Page 14 The app Page 15 WiFi settings Page 22 Troubleshooting: What does the...

  • Page 6: Prelude

    HOME+ 22 kW), you have to wait for the approval of the German network operator after registration and before installation. Based on research by go-e, the approval is almost always granted. Sometimes a reinforcement of the house connection is necessary for this. Further information on registration and approval can be found on our website at https://go-e.co/products/go-...

  • Page 7: Operating Instructions

    (MCB) Any modification or repair of hardware or software may only be carried out by qualified personnel of go-e GmbH or personnel trained for this purpose. The removal of warnings attached to the go-eCharger or the opening of the device will result in the loss of any liability by go-e GmbH.
  • Page 8 ¡ CEE blue 32 A 1-phase 230 V 50 Hz ¡ multiple domestic plugs 16 A 1-phase 230 V 50 Hz The original go-e adapters for the go-eCharger HOME+ 11 kW and go- eCharger HOME+ 22 kW may only be used in conjunction with the respective go-eCharger.

  • Page 9: Product Overview

    Product overview 32 A CEE Plug (HOME+ 22 kW) 16 A CEE Plug (HOME+ 11 kW) (2) Connection cable (3) Strain relief (4) Housing (5) Button (6) Typ 2 socket (7) LED ring (8) Fine-wire fuse on the back Page 9...

  • Page 10: Scope Of Delivery

    Scope of delivery 11 kW charging box 22 kW charging box with 16 A CEE plug with 32 A CEE plug Wall mounting plate Mounting set RFID chip Reset card 4 x dowels/screws for mounting plate 1 x u-piece for optional cable protection 1 x dowel/screw for u-piece Spare fine-wire fuse Optional...

  • Page 11: Technical Specifications

    Protection class = I Ÿ Pollution degree = II Ÿ go-e network operator API for authorised access of the electricity network operator to the go-eCharger for network related power control App an connectivity: Ÿ Local (WiFi hotspot) or worldwide (via WiFi) usable Ÿ...

  • Page 12: Mounting

    Mounting of go-eCharger HOME+ The go-eCharger has a built-in RCD protection device with DC current detection (30 mA AC and 6 mA DC). Therefore upstream residual current circuit breaker (RCCB) type B is not necessary. The circuit to which the go-eCharger is connected has to be independently of this fitted with an RCCB type A and a miniature circuit breaker (MCB) according to the the following specification:...

  • Page 13: Commissioning

    Commissioning After an initial self-test in which the LEDs shine in rainbow colours, the LEDs light up blue in the number of the strength of the preset charging current (in amperes). The button (5) can be used to select between 6 A and 16 A (go-eCharger HOME+ 11 kW) or between 6 A and 32 A (go-eCharger HOME+ 22 kW).

  • Page 14: Error Indication

    Error indication ATTENTION: If the power supply is interrupted, the charging cable remains locked in the charging unit for reasons of theft protection. To unlock it, it is necessary to re- energise the charging unit. Error Indication The go-eCharger executes a whole series of safety queries in order to check the power source used for possible errors.

  • Page 15: The App

    The app gives you full access to a wide range of go-eCharger functions via direct (via hotspot) or worldwide (via the Internet). The app can be found in the Apple App Store, the Google Play Store or at http://app.go-e.co/. Connect the app to the go-eCharger by either manually pairing the charging station in your WiFi settings or by scanning the QR code of the reset card.
  • Page 16 The app Activation (2) You can activate or deactivate your charging processes via the regulator (2). If "Activation" is permanently switched on, charging starts automatically. With the corresponding default setting under "Settings/Access control" (12), you have to authorise each charging process via this button of the app or RFID chip/card.
  • Page 17 The app Charging details (7) If you touch the button "Show more" (7), an overview opens below it in which you receive further information about the current and the total amount of electricity charged with the Charger (in kWh). In addition, you can see, for example, data on the current charging power or current intensity on the individual phases.
  • Page 18 The app configure the following detailed settings. Electricity prices (13) After selecting the access control option Electricity prices, you define via the button "Electricity prices" (13) further details (14). You have to deposit your country (zone) and define how many hours the car should charge at least.
  • Page 19 The app charger in the app by scrolling all the way down in the section "Settings" and clicking on "Show RFID card settings" (17). You manage them by selecting the desired "Card". The charged kWh (without decimal places) is stored for each card (chip). The RFID chip included in the scope of delivery is already learned as "Card 1"...
  • Page 20 The app is required for this. Combine several go-eChargers to a group, which are supplied by the same power line so that it is not overloaded, by using load balancing. This is how you do it: Define the maximum permissible total current for the charger group (21) and define the minimum charging current for several chargers that are charging simultaneously (22).
  • Page 21 The app LED colour (28) You can use this menu item (28) to individually adjust the LED colours for the charging states "Ready", "Charging" and "Finished". Tap on the charging mode whose colour you want to change. Then select a point in the colour spectrum in the submenu (31) or enter RGB values manually.

  • Page 22: Wifi Settings

    The WiFi settings of your smartphone should then open. Select the go-eCharger (go-e-XXXXXX) from the Ÿ list of displayed devices. Then enter the password that you will find on the reset card under "Hotspot key".
  • Page 23 WiFi settings Establish internet connection If the connection between the charging unit and Ÿ W-LAN the app is established (indicated by the blue arrow), tap on the graphic of the WiFi router in the app. A pop-up window opens. Enter the SSID (name of your WiFi network) and Ÿ...
  • Page 24 WiFi settings To switch between Internet access and hotspot, use the WiFi settings of your mobile phone. If your Charger has permanent access to the Internet via your WiFi network at home, you should use the connection via WiFi by default. If it is outside the WiFi range, you can use the "automatically connect"...
  • Page 25 Troubleshooting What does the colours of the LED ring mean? (Colour codes correspond to the factory setting) LED colours / error Reason Solution No LEDs light up No current in Check the overload protection of the connection. although the charger is the supply line Check the device fuse on the back of the go- connected.

  • Page 26: Warranty

    Warranty The statutory liability for defects law and the statutory warranty period of two years shall apply. After six months from delivery of the goods, the burden of proof of the statutory warranty shall pass to the customer. Shipping costs for repeated repairs due to technical defects by the manufacturer shall be borne by the manufacturer.

  • Page 27: Confirmation For Subsidy

    Ÿ Smart grid capable through connection to aWATTar Ÿ Recording of charging energy (kWh), total and broken down by RFID card Ÿ Modbus TCP (firmware version 0.40 or higher) and go-e network operator API for authorised access of the electricity network operator to the go-...

  • Page 28: Ce Declaration Of Conformity

    CE Declaration of Conformity Page 28...

  • Page 29: Contact Details

    A T 9 5 6 0 F e l d k i r c h e n M a i l : o f fi c e @ g o - e . c o T e l : + 4 3 4 2 7 6 6 2 4 0 0 1 0 www.go-e.co Page 29...
  • Page 30 Please dispose of the device and the packaging after use in accordance with the national legal regula- tions. Old appliances are not allowed to be disposed of with household waste. Help protect the environ- ment! go-eCharger HOME+...

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