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Installation
and operating guide
go-e Charger
Gemini flex
11/22 kW
V 1.0

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Summary of Contents for go-e Gemini flex

  • Page 1 Installation and operating guide go-e Charger Gemini flex 11/22 kW V 1.0...
  • Page 3: Table Of Contents

    Symbols page 4 Sustainable charging page 4 Before installation and commissioning/download page 6 Safety regulations/notes page 6 Product overview page 10 Scope of delivery page 11 Technical data page 12 Installation page 15 Commissioning/charging page 18 LED status display/troubleshooting page 20 Reset card/RFID chip page 24 page 26...
  • Page 4: Symbols

    2. Sustainable charging Thank you for your purchase decision anywhere where there is alternating With the go-e Charger Gemini flex and three-phase current, provided you have chosen an extremely com- that you have the appropriate so- pact and versatile charging station cket adapter.
  • Page 5 In order to save energy and thus also to charge in an environ- We wish you lots of fun with your go-e mentally conscious way, you should, if Charger and enough electricity at all times.
  • Page 6: Before Installation And Commissioning/Download

    Registration information Please contact your electricity grid ope- Depending on the country, the require- rator to find out whether the go-e Char- ments of the authorities and electricity ger is subject to registration or approval grid operators have to be observed,...
  • Page 7 4. Safety regulations/notes High voltage - danger to life! Never use Due to legal regulations the Gemini flex the go-e Charger if the housing is dama- Charger must not be used in the follo- ged or open. wing countries: Norway.
  • Page 8 The go-e Charger has to be used hanging adapter vertically or must be mounted vertically in the wall bracket on a flat wall. The go-e Charger Gemini flex 11 kW may only be operated at the following con- Make sure that the power connection nections:...
  • Page 9 Take the product in accor- Do not use go-e Charger if any cable dance with national legal requirements attached to or plugged into the unit is to a collection point specially set up for damaged.
  • Page 10: Product Overview

    Required for using the app and for resetting the charger to factory settings 16/32 A CEE red plug (Gemini flex 11/22 kW) Connection to red CEE socket or original go-e adapter Housing Impact-resistant and UV-resistant high-performance plastic RFID reader Release of charging processes with RFID chips or cards...
  • Page 11: Scope Of Delivery

    RFID chip Reset card Optional accessories Adapter cable for Gemini flex 11 kW: • Type 2 cable (up to 22 kW) 2.5 m | 5 m | 7.5 m • to CEE 32 A red • Type 2 cable holder •...
  • Page 12: Technical Data

    7. Technical data Product specifications Gemini flex 11 kW Gemini flex 22 kW Dimensions Approx. 15.5 x 26 x 11 cm Weight 1.63 kg 1.82 kg Connection cable 30 cm + plug, 5 x 2.5 mm² 30 cm + plug, 5 x 6 mm²...
  • Page 13 3-phase Protected against dirt and water, IP55 suitable for permanent outdoor operation For authorised access by the electricity grid operator to the go-e Charger go-e network operator API for grid-serving power control Modbus TCP e.g. for grid-serving power control by the electricity grid operator...
  • Page 14 Gemini flex 22 kW CEE red 16 A (3-phase) CEE red 32 A (3-phase) With original go-e adapters (not included in the scope of delivery, available as accessories): to CEE red 32 A to CEE red 16 A (three-phase - limitation by charging station to 16 A)
  • Page 15: Installation

    CEE plug of the charging 1 M - 1.45 M station can be plugged in easily. The go-e Char- ger has to be mounted exactly below the CEE socket so that little pressure is exerted on the supply line.
  • Page 16 Compensate possible unevenness of the wall with spacers (not included in the scope of delivery). Hook the go-e Charger into the wall bracket. Optional: If required, attach the supplied U-pie- ce directly above the charger, making it impossi- ble to remove the device from the wall bracket.
  • Page 17 8. Installation The go-e Charger is equipped with an integra- ted RCD protection module with direct current detection (20 mA AC, 6 mA DC). Only a type A RCD is required on the building side, unless local regulations deviate from this.
  • Page 18: Commissioning/Charging

    LEDs corresponds to the set charging current. Five predefined charging levels can be selected via the but ton. 1 LED = 1 A Gemini flex 11 kW = 6 A - 16 A Gemini flex 22 kW = 6 A - 32 A...
  • Page 19 9. Commissioning/charging You can adjust the charging levels individually in the go-e Charger app („Current levels“). It does not matter whether the go-e Charger is connec- ted single-phase or three-phase. Starting the charging process Connect the go-e Charger and the vehicle by...
  • Page 20: Led Status Display/Troubleshooting

    LEDs light up green. If you want to stop charging prematurely, use the „cable release“ function of your vehicle or the large round button of the go-e Charger app (tab „Charging“). The cable remains locked in the type 2 socket in...
  • Page 21 European countries) in case of in- sufficient grounding of the power connec- tion. This function is enabled by default and can be disabled via the go-e Charger app. However, the „Ground check“ should only be disabled if you are sure that the electricity grid has no grounding (IT grid, e.g.
  • Page 22 Grounding fault The LEDs flash red at the top and glow green/ yellow statically at the bottom. Check whether the supply line to the go-e Char- ger is properly grounded. Phase error The LEDs light up blue at the bottom and flash red at the top.
  • Page 23 Increased temperature The LEDs light up yellow at the bottom and flash red at the top. The temperature in the go-e Charger is increa- sed. Therefore, the charging current is automa- tically reduced. Error unlocking or locking The LEDs briefly light up red at the top and yel- low at the bottom.
  • Page 24: Reset Card/Rfid Chip

    On the back of the reset card you will find important access data which you need to set up the app control of the charger: • “Serial number“: Serial number of the go-e Charger • “Hotspot SSID“: WiFi hotspot name of the charger •...
  • Page 25 RFID chip Protection against unauthorised charging If you install the go-e Charger outdoors, you can protect the device against use by unauthorised persons by means of an RFID chip. In the settings of the go-e Charger app, „Authentication...
  • Page 26: App

    12. App - connection setup The go-e Charger can also be used without an app. Download the go-e Charger app if you want to change basic settings, use comfort functions, read the internal electricity meter or control the charger remotely.
  • Page 27 2. Then tap the „+“ icon in the app. 3. 3. 3. On the following screen, select „Initial setup for new go-e Charger“. As soon as the hot- spot connection has been detected, tap on „Next“. On the next screen, the connection to WiFi needs to be activated.
  • Page 28 12. App - charging The „Charging“ tab of the go-e Charger app gi- ves you direct access to the most important functions for starting, stopping and monitoring charging processes. Do you have several go-e Chargers? Tap the picture of the Charger or its name to go to the selection page with the list of available devices.
  • Page 29 Current levels When delivered, the black button of the go-e Charger is predefined with 5 amperage levels for selecting the charging current. You can switch between the levels step by step by pres- sing the button.
  • Page 30 In this way, you ensure grid stability. After activating the scheduler, you can define when the go-e Charger may charge or not char- ge. For weekdays, Saturday and Sunday, 2 time periods can be defined separately.
  • Page 31: Warranty And Exclusion

    In the (justified) case of the return of the defective product to go-e, go-e will bear the costs incurred. If, in the event of a guarantee claim, it becomes apparent that the device needs to be replaced, the customer waives ownership of the previous device from the date of return shipment and the new device simulta- neously becomes the property of the buyer.
  • Page 32: Ce Declaration Of Conformity

    CE Declaration of Conformity: Hereby go-e GmbH declares that the radio equip- ment type go-e Charger Gemini flex 11 kW and go-e Charger Gemini flex 22 kW is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.go-e.com...
  • Page 33: Contact And Support

    15. Contact and support Do you still have questions about the go-e Charger? You can find helpful answers concerning the most frequently asked ques- tions, help for technical problems and troubleshooting on: www.go-e.com If you cannot find an answer to your question in this guide, on our web-...

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