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go-e Charger HOMEfix Operating Instructions Manual

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Summary of Contents for go-e Charger HOMEfix

  • Page 2 Copyright by go-e GmbH. The content of this document may not be copied partly or published or circulated in any form other than that approved by go-e GmbH without the written permission of go-e GmbH. Page 2...
  • Page 3 As a pure wallbox, the go-eCharger HOMEfix does not allow mobile charging, unlike the go-eCharger HOME+. However, the other functions correspond to the usual full range of go-e features. Therefore smart and intelligent solutions that make charging electric vehicles even more convenient are already integrated in the go-eCharger HOMEfix.
  • Page 4 . F o r m o r e i n f o r m a t i o n , p l e a s e v i s i t https://www.awattar.com/services/goe go-e will continue to work on making its products more energy-efficient and environmentally friendly in the future for a major goal: a future without emissions.

  • Page 5: Table Of Contents

    Table of Contents Prelude Page 6 Registration information Page 6 Operating instructions Page 7 Product overview Page 9 Scope of delivery Page 10 Technical specifications Page 11 Mounting Page 12 Commissioning Page 13 Error indication Page 14 The app Page 15 WiFi settings Page 20 WiFi wizard...

  • Page 6: Prelude

    - to avoid damage - to increase durability and reliability - to prevent a hazard Attention go-e GmbH does not assume any liability for damages caused by disregarding these instructions! Registration information: Depending on the country, the requirements of the authorities and...

  • Page 7: Operating Instructions

    Any modification or repair of hardware or software may only be carried out by qualified personnel of go-e GmbH or personnel trained for this purpose. The removal of warnings attached to the go-eCharger or the opening of the device will result in the loss of any liability by go-e GmbH.
  • Page 8 Use your go-eCharger exclusively in the wall mount. Never use the charging box lying down! The type 2 connectors are not waterproof and water could penetrate to the contacts while lying down! The go-eCharger is suitable for charging gassing vehicle traction batteries only in well ventilated rooms.

  • Page 9: Product Overview

    Product overview (1) Connection cable (2) Strain relief (3) Housing (4) Button (5) Typ 2 socket (6) LED ring (7) Fine-wire fuse on the back Page 9...

  • Page 10: Scope Of Delivery

    Scope of delivery 22 kW Charger Mounting set RFID chip Reset card Page 10...

  • Page 11: Technical Specifications

    Scope of delivery: Charging box 22 kW with 2 meters connection cable for fixed installation, Ÿ without plug Wall mount incl. screws and dowels Ÿ One Reset card (keep in safe custody) and one RFID chip Ÿ Short instructions Ÿ Product specifications: Dimensions: approx.

  • Page 12: Mounting

    Mounting the wall mount Make sure that the surface is free of distortions, and if the wall bracket is distorted, the charging box may no longer be able to be attached. Use the spacers provided to compensate for any unevenness. Provide a power supply.

  • Page 13: Commissioning

    After an initial self-test, the LEDs light up in the number of the pre-set charging current in amps. The button (4) can be used to select between 6 A and 32 A. The levels of the selection can be individually adjusted in the app.

  • Page 14: Error Indication

    Error Indication The go-eCharger has a number of security questions in its program to check the used power source for possible errors. For this reason, it is possible that the go-eCharger may indicate a fault and refuse charging, especially with unknown power sources. A more detailed description of the causes and the measures to be taken are described in the section "Errors"...

  • Page 15: The App

    The app gives you full access to a wide range of go-eCharger functions via direct (via hotspot) or worldwide (via the Internet). The app can be found in the Apple App Store, the Google Play Store or at http://app.go-e.co/. Connect the app to the go-eCharger by either manually coupling the charger box in your WLAN settings (see Charging) or by scanning the QR code of the reset card.
  • Page 16 Activation Activate or deactivate charging. Depending on the settings under "Settings/Access Control", you must authorize each charging process using this button or an RFID card. The cable remains locked in the standard setting until it is disconnected from the vehicle. Change Ampere The charging power can be freely selected between 6-32 A.
  • Page 17 Settings Serial Displays the serial number and name of the connected device. Button Define the charge levels you want to load with the button on your go-eCharger. Input fields set to "0" are skipped during selection with the button. Access control Four different options are available: - Open Charging begins after connection to vehicle...
  • Page 18 LED Brightness Controls the brightness of the LEDs through a slider. LED Color Here the LED colours for "Ready","Charging" and "Finish" can be individually adjusted. Attention Ground check enable / disable Attention: This function should only be used if the power supply has no grounding (IT mains).
  • Page 19 Delete cards You can delete trained cards. Attention With the card, all data in the memory space of the charging box is deleted. The app allows you to manage multiple go- eChargers. See "Show RFID Settings" for more details. Page 19...

  • Page 20: Wifi Settings

    Tap on the box to connect to it via hotspot. You Ÿ should open the Wlan settings of your mobile phone. Select the go-eChargers (go-e-XXXXXXXX) from Ÿ the list of displayed devices to connect it. After connecting, switch back to the go-eCharger Ÿ...
  • Page 21 If the connection between the loading box and the app is established, you can connect the go-eCharger to the Internet. internet connection Tap the Wlan device. A pop-up window opens. Ÿ Enter the SSID (device recognition) and the Ÿ password of your Wlan device into the popup Internet window and confirm with "Save".

  • Page 22: Wifi Wizard

    If your go-eCharger is out of the reach of your WLAN router, you can use the "connect automatically" function for the hotspot connection with the go- eCharger under the WLAN settings of your mobile phone, so that you always have quick access to the charging box.

  • Page 23: Error Analysis

    Error analysis Error description Reason Solution The charge cannot be The car is not Prov the connections of the cabel started, but all LEDs are known displayed in the ready color (factory blue) The LEDs light is red in Grounding Check whether the junction box is the top and green/yellow defective...

  • Page 24: Warranty

    Warranty The statutory liability for defects law and the statutory warranty period of two years shall apply. After six months from delivery of the goods, the burden of proof of the statutory warranty shall pass to the customer. Shipping costs for repeated repairs due to technical defects by the manufacturer shall be borne by the manufacturer.

  • Page 25: Confirmation For Subsidy

    Ÿ Smart grid capable through connection to aWATTar Ÿ Recording of charging energy (kWh), total and broken down by RFID card You can find more information about the product on our website: https://go-e.co/en Product image: go-e GmbH S a t e l l i t e n s t r a ß e 1 A T 9 5 6 0 F e l d k i r c h e n M a i l : o f f i c e @ g o - e .

  • Page 26: Ce Declaration Of Conformity

    For marketing reasons, the name was changed from MOBILE to HOME+ or rather HOMEfix. The device remained unaffected. Page 26...

  • Page 27: Contact Details

    Contact details go-e GmbH S a t e l l i t e n s t r a ß e 1 A T 9 5 6 0 F e l d k i r c h e n M a i l : o f f i c e @ g o - e . c o Tel: +43 660 70 80 119 www.go-e.co...
  • Page 28 go-eCharger HOMEfix...

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