go-e Gemini Installation And Operating Manual
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go-e Gemini Installation And Operating Manual

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Installation
and operating guide
go-e Charger
Gemini
11/22 kW
V 1.0

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Summary of Contents for go-e Gemini

  • Page 1 Installation and operating guide go-e Charger Gemini 11/22 kW V 1.0...

  • Page 3: Table Of Contents

    Symbols page 4 Sustainable charging page 5 Before installation and commissioning/download page 6 Safety regulations/notes page 7 Product overview page 10 Scope of delivery page 11 Technical data page 12 Installation page 15 Commissioning/charging page 19 LED status display/troubleshooting page 21 Reset card/RFID chip page 25 page 27...

  • Page 4: Symbols

    2. Sustainable charging Thank you for your purchase decision With the go-e Charger Gemini you have The go-e Charger was developed and chosen an extremely compact and ver- tested by electric car drivers for electric satile charging station for electric vehic- car drivers.

  • Page 5: Sustainable Charging

    In order to save energy and thus also to charge in an environ- We wish you lots of fun with your go-e mentally conscious way, you should, if Charger and enough electricity at all times.

  • Page 6: Before Installation And Commissioning/Download

    Registration information Please contact your electricity grid ope- Depending on the country, the require- rator to find out whether the go-e Char- ments of the authorities and electricity ger is subject to registration or approval grid operators have to be observed,...

  • Page 7: Safety Regulations/Notes

    GmbH declines any liability for damage caused Due to legal regulations the go-e Char- by disregarding the operating instruc- ger Gemini must not be used in the tions, safety regulations or warnings on following countries: Sweden, Denmark, the unit.
  • Page 8 Charger is properly Connection, plug installed and undamaged. Do not use go-e Charger if any cable at- The go-e Charger is equipped with a bu- tached to or plugged into the unit is da- ilt-in RCD protection module with direct maged.
  • Page 9 According to directive 2012/19/EU (WEEE Any modification or repair of the hard- directive), electrical devices must not be ware or software of a go-e Charger may disposed of in household waste after the only be carried out by specialist person- end of use.

  • Page 10: Product Overview

    5. Product overview RFID chip Release of charging processes (can be activated via app) Reset card Required for using the app and for resetting the charger to factory settings Connection cable direct connection to a junction box possible Housing Impact-resistant and UV-resistant high-performance plastic RFID reader Release of charging processes with RFID chips or cards (can be activated via app)

  • Page 11: Scope Of Delivery

    • Type 2 cable (up to 22 kW) 2.5 m | 5 m | 7.5 m • Type 2 cable holder • Type 2 to Type 1 cable 7.4 kW 5 m • RFID chips, pack of 10 • go-e Charger wall bracket...

  • Page 12: Technical Data

    7. Technical data Product specifications Gemini 11 kW Gemini 22 kW Dimensions Approx. 15.5 x 26 x 11 cm Weight 1.85 kg 2.34 kg 1.8 m, 5 x 2.5 mm² 1.8 m, 5 x 6 mm² Connection cable for permanent connection...
  • Page 13 Two data cables for connection to ripple control receiver Protected against dirt and water, suitable for permanent IP55 outdoor operation For authorised access by the electricity grid operator to the go-e Charger go-e network operator API for grid-serving power control Modbus TCP e.g.
  • Page 14 7. Technical data go-e Charger app and connectivity Gemini 11 kW Gemini 22 kW Local (WiFi hotspot) or worlwide* (WiFI) controlling and monitoring Adjustment/check of the charge (voltage, current, power, energy) Adjusting the current level in 1 ampere steps Start/stop function and Scheduler Management of RFID chips/cards (up to 10 users per charger) / Access control (RFID/App) OCPP 1.6*...

  • Page 15: Installation

    Screw for U-piece 4 x 50 mm U-piece (optional anti-theft device) Wall bracket Mount the go-e Charger approx. 1.00 to 1.45 meters above the ground, depending on your personal feeling of well-being. Place the wall bracket in the desired mounting position.
  • Page 16 Compensate possible unevenness of the wall with spacers (not included in the scope of delivery). Hook the go-e Charger into the wall bracket. Optional: If required, attach the supplied U-pie- ce directly above the charger, making it impossi- ble to remove the device from the wall bracket.
  • Page 17 • 3- or 4-pole for three-phase connection • 2-pole for single-phase connection The go-e Charger Gemini may be connected sin- gle-phase and three-phase. If necessary, lay an additional supply line. When selecting the cable cross-section, observe the simultaneity factor and the type of installation. We recommend the...
  • Page 18 When installing several devices, connect the phases of the first, second and third charger to the domestic circuit in rotation according to the adjacent illustration to ensure even load distribution when charging single-phase vehicles. Activate static load balancing via the go-e Charger app (WiFi required).

  • Page 19: Commissioning/Charging

    1 LED = 1 A Gemin 11 kW = 6 A - 16 A the go-e Charger app („Current levels“). It does Gemini 22 kW = 6 A - 32 A not matter whether the go-e Charger is connec- ted single-phase or three-phase.
  • Page 20 LEDs light up green. If you want to stop charging prematurely, use the „cable release“ function of your vehicle or the large round button of the go-e Charger app (tab „Charging“). The cable remains locked in the type 2 socket in...

  • Page 21: Led Status Display/Troubleshooting

    In addition, it executes a whole series of safe- ty queries to check the used power source for possible errors. For this reason, the go-e Char- ger may display an error and refuse to charge, especially with unknown power sources.
  • Page 22 Check the charging cable and the tight fit of the plugs. Grounding fault The LEDs flash red at the top and glow green/ yellow statically at the bottom. Check whether the supply line to the go-e Char- ger is properly grounded.
  • Page 23 Phase error The LEDs light up blue at the bottom and flash red at the top. Check whether the phase/s of the go-e Charger are connected properly. It is possible that only 2 phases are connected. If no function occurs, contact the go-e Support.
  • Page 24 Firmware update The LEDs flash pink and turn yellow with increa- sing progress of the update. A firmware update was started via the go-e Charger app. This may take a few minutes. Do not disconnect the charger from the power sup- ply during this time.

  • Page 25: Reset Card/Rfid Chip

    RFID chip Protection against unauthorised charging If you install the go-e Charger outdoors, you can protect the device against use by unauthorised persons by means of an RFID chip. In the settings of the go-e Charger app, „Authentication...
  • Page 26 11. Reset card/RFID chip Consumption overview for several users Furthermore, additional user accounts can be created with additional RFID chips (available as accessories). This is useful if several people share the unit and the charged current should be displayed separately for each user in the app. Additional RFID chips can be learned via the app („Settings“/“RFID chips“).

  • Page 27: App

    12. App - connection setup The go-e Charger can also be used without an app. Download the go-e Charger app if you want to change basic settings, use comfort functions, read the internal electricity meter or control the charger remotely.
  • Page 28 Charger (as described above). 2. Then tap the „+“ icon in the app. 3. On the following screen, select „Initial setup for new go-e Charger“. As soon as the hot- spot connection has been detected, tap on 6. 6.
  • Page 29 12. App - charging The „Charging“ tab of the go-e Charger app gi- ves you direct access to the most important functions for starting, stopping and monitoring charging processes. Do you have several go-e Chargers? Tap the picture of the Charger or its name to go to the selection page with the list of available devices.
  • Page 30 Current levels When delivered, the black button of the go-e Charger is predefined with 5 amperage levels for selecting the charging current. You can switch between the levels step by step by pres- sing the button.
  • Page 31 In this way, you ensure grid stability. After activating the scheduler, you can define when the go-e Charger may charge or not char- ge. For weekdays, Saturday and Sunday, 2 time periods can be defined separately.
  • Page 32 In the (justified) case of the return of the defective product to go-e, go-e will bear the costs incurred. If, in the event of a guarantee claim, it becomes apparent that the device needs to be replaced, the customer waives ownership of the previous device from the date of return shipment and the new device simulta- neously becomes the property of the buyer.

  • Page 33: Ce Declaration Of Conformity

    14. CE Declaration of Conformity CE Declaration of Conformity: Hereby go-e GmbH declares that the radio equipment type go-e Charger Gemini 11 kW and go-e Charger Gemini 22 kW is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.go-e.com...

  • Page 34: Contact And Support

    15. Contact and support Do you still have questions about the go-e Charger? You can find helpful answers concerning the most frequently asked ques- tions, help for technical problems and troubleshooting on: www.go-e.com If you cannot find an answer to your question in this guide, on our web-...

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