Clear Clogs - PetNovations CatGenie 120 Operation Manual

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2 STEPS to CLEAR a CLOG
Start with STEP 1. If not successful, go to STEP 2, page 18.
Or please call our service reps in Pennsylvania
who will happily guide you to success.
Remove Processing Unit
bang
shake
knock
the Hose
against
the floor
Water Sensor
F. CLOG-CLEAR MODE:
Lift the Processing Unit out of its slot,
count to 3 and carefully put Unit back.
During 1st series of Beeps & Blinks,
immediately press and HOLD the
Start & Auto Buttons at the same time.
Beeps & Blinks stop; but keep pressing.
Then when a 2nd series of Beeps &
Blinks activate, release both Buttons.
The 3rd series of Beeps & Blinks
means you're in Clog-Clear Mode.
The #1 LED stays lit. You're now
ready to proceed to the Drain Test.
www.catGenie.com
Hose under the Base
rap
Clear the Hopper
G. DRAIN TEST:
First Press & Release Auto Button.
The #2 LED lights & 2 Beeps sound.
Then Press Auto Button 3 more times
until the #1 and #4 LEDs are on. Stop.
Press & Release Start to operate drain
pump. CAT LED lights; 1 Beep sounds.
Watch for water draining out from the
end of Hose in toilet or drainpipe.
If water DOES drain from the Hose
for at least 1 minute, the clog is cleared.
Congratulations. Press the Start Button.
Drain shuts and water stops.
Proceed to Back to Normal at right.
If water does NOT drain, press
Start to shut it off.
Repeat STEP 1. from A to G.
Repeat 3 times; stop if clog clears.
If still not draining after 3 times
go to Page 18, Step 2.
STEP 1
A. Remove Hopper Cover. Pull
the Processing Unit up and out of its slot.
Rest it upright on a towel against the wall. Now uncoil the DrainHose
from under the Base. You could have water in it so be careful.
Lift one side of the Base up no more than 2". Run the Hose out the
front of Base as shown in photo.
B: In the bath, take the DrainHook off the Hose. In the laundry,
take the DrainHose out of the drainpipe. Hold the Hose tip. Shake
and bang the Hose on the floor towards the Base. This could loosen
the clog and force it back into the Hopper for more processing.
C: Cleaning Hook & Hose. Using your hand, clamp the end of the
Hose tightly onto the faucet as shown. Turn on water for 5 seconds.
Water pressure should force the clog back into the Hopper. Also
massage the Hook and run water through it. Reconnect Hook to
Hose, return to toilet rim, and keep seat up. Put Hose into drainpipe.
Don't squeeze with washer hose. Do nothing to restrict water flow.
D: The Black Knob on the Brim is the top of the Impeller, which
grinds solids. Rotate its center knob clockwise 5 times. It should turn
easily. Right next to the Knob find the Water Sensor. Pull it out and
wipe its Tip clean. (See page 16.) Check the Hopper. Lower the
GenieHand. In the Hopper, remove any foreign objects or cat hair
wrapped around the Impeller shaft. Replace the Processing Unit
into its slot. It should Beep and Blink. If not, check if it's plugged in
or if the Processing Unit is correctly seated in its slot.
CLOG-CLEAR MODE & DRAIN TEST below.
E: Follow
H. BACK to NORMAL:
the Hose under Base, see photo.
now you have #4 LED and #3 LED
lit. Make sure you have a working
Cartridge placed correctly in the slot.
numbered LEDs light. This means
the CatGenie has initiated a special
correction cycle.
Hand won't initially scoop. Then the
CatGenie washes, drains, and dries.
And finishes back to normal.
17
Need
Professional
Help? Call us at
888-735-3927
Have your serial #
ET 9a-11p WD
10 a-7p WE
Reassemble your CatGenie. Coil
Press the Auto Button 2 times so
Press Start. 3 long Beeps and all
Granules are wet, so the Genie-
1-888-735-3927

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