Table Of Contents; Customer Support; Quick Fixes - PetNovations CatGenie 120 Operation Manual

My
CatGenie
Serial Number
Serial Number is on the back of the Processing Unit.

CUSTOMER SUPPORT

Please call or email Customer Support if you see visible
damage to your CatGenie or if you have cat adjustment
problems. We are happy to assist you with ANY question
or issue that you may have concerning your CatGenie.
Call: 1-888-SELF-WASH • 1-888-735-3927
Email: support@CatGenie.com
Visit: www.CatGenie.com
How do I mute
warning beeps?
Press & Release
the Start/Pause Button.
CatGenie QUICK FIX
Many problems are caused by the
following. Check & Correct.
1. Make sure that your cold water supply is turned on
and that the knob is turned on all the way.
2. Check electric power. Plug in electric cord. Check that
the Processing Unit is correctly placed in its slot.
3. Clean the Water Sensor. Remove the Processing Unit.
Pull out Water Sensor, clean its tip, replace. See page 16
4. Clear Hopper. Unplug electric. Remove Hopper Cover.
Remove obstruction. Replace cover. Plug in. See page 16
5. Straighten bent or crimped CatGenie water supply
and drain hoses.
TROUBLE SHOOTING
See Pages 12, 13, 14, 15
www.catGenie.com
12O OWNER'S GUIDE

TABLE OF CONTENTS

Safety Instructions.............................................
CatGenie Specifications...................................
Customer Support............................................
QUICK FIXES..................................................
CATGENIE ANATOMY.....................................
CatGenie FAQs................................................
CONTROL PANEL...........................................
• Program Cat Activation..................................
• Program Auto Start .......................................
• Program Child Lock......................................
SUPPLIES.........................................................
• Washable Granules......................................
• SaniSolution .................................................
CATGENIE SETUPS.........................................
• Bath & Laundry Rooms.................................
• Correct Setup Examples...............................
• Spare Parts...................................................
TROUBLE SHOOTING ...................................
• Errors 1, 2, 3, 4 Beeps & Lights ...................
• Errors without Warnings................................
CATGENIE MAINTENANCE...........................
• Machine Cleaners ........................................
• How to Clean the Water Sensor...................
• Clear Clogs...................................................
• Technical Modes............................................
FCC Notice & Warning.....................................
90-Day, Money-Back Guarantee.......................
2-Year Warranty................................................
3
2
2
3
3
4-5
5
6
7
7
8
8-9
9
9
10
10
10
11
12-15
12-13
14-15
16
16
16
17-18
19
20
20
20
1-888-735-3927