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Pro Dunk Hoops Diamond Owner's Manual page 24

Basketball system

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Hoops Inc. Pro Dunk® Limited Lifetime Warranty
Hoops Pro Dunk® basketball structural components are warranted to the original purchaser to be free from defects in
material or workmanship for the duration of ownership by the original retail purchaser. The word "defects" is defined as
imperfections that impair the use of the product.
Warranty Fulfillment
Merchandise must be shipped prepaid with a copy of proof of purchase to Hoops Inc. for examination to see whether it
needs to be repaired or replaced. Any labor costs, travel expenses and any other changes involved in the removal,
installation or replacement of the defective/repaired parts from/to your Hoops Pro Dunk® system will be your (the pur-
chaser's) responsibility. Shipping charges for replaced or warranted merchandise being sent back to the customer
must be prepaid by the customer in advance. If not, the replacement shipment will be sent out collect. Hoops Inc. re-
serves the right to examine photographs or physical evidence of merchandise claimed to be defective, and to recover
said merchandise, prior to authorization of warranty claims.
What is not covered by this warranty
This warranty does not cover defects or damage due to improper installation, shipping, handling, alteration, accidents,
vandalism, weather conditions (rusting), exposure to corrosives, negligence, misuse (anything other than a type of
basketball activity or related contact with the unit), scratching, scuffing or any event beyond the control of the Hoops
Inc.. If unit is not maintained as stated in the user manual the warranty will be void.
Liability
Hoops Inc. shall not be liable for indirect, special, or consequential damages arising out of or in connection with the
use or performance of the products or other damages with respect to any economical loss, loss of property, loss of
enjoyment of use, costs of removal, installation or other consequential damages for breach of any expressed or im-
plied warranty on these products.
Guidelines
Keep your proof of purchase (original retail purchaser). Without it, we will not be able to proceed with any warranty
service.
Call
1-888-600-8545 / Warranty Dept.
Write
Hoops Inc.
Attn: Warranty Dept
22047 Lutheran Church Rd.
Tomball TX 77377
Email
support@hoopsincorporated.com
For the most up to date warranty information please navigate to www.produnkhoops.com.
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