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Problem
The signal is interrupted
during audio streaming.
The sound of Roger NeckLoop
is bad.
The volume is too loud or too
soft.
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Causes
Roger NeckLoop is too far away
from the Roger microphone.
Roger NeckLoop is shielded by an
obstacle (e.g. human body)
Electromagnetic fields from other
equipment may create an audible
hum through the T-coil of your
hearing instruments.
Roger microphone is not worn
correctly.
Volume is not set correctly.
Solutions
Move closer to the Roger microphone to be within its operating range.
Adjust the device orientation and make sure you are in line of sight to
the Roger microphone.
Move away from electronic equipment until the hum stops.
Make sure the Roger microphone is worn as indicated in its User
Guide.
Adjust the volume until it suits your preference.
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