Phonak Roger NeckLoop 02 User Manual
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Phonak Roger NeckLoop 02 User Manual

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Roger NeckLoop
User Guide

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Summary of Contents for Phonak Roger NeckLoop 02

  • Page 1 Roger NeckLoop User Guide...

  • Page 2: Table Of Contents

    Contents 1. Welcome 7. Compliance information 2. Getting to know your Roger NeckLoop 8. Information and explanation of symbols 2.1 Compatibility 9. Important safety information 2.2 Device description 9.1 Hazard warnings 2.3 Accessories included 9.2 Product safety information 2.4 LED and display icons 9.3 Other important information 3.

  • Page 3: Welcome

    Phonak. Roger NeckLoop is an easy-to-use and affordable Roger™ receiver suitable for use with any hearing aid or sound processor featuring a T-coil (from Phonak or any other manufacturer). Roger NeckLoop is compatible with Roger microphones from Phonak. Please read this User Guide carefully to make sure that you understand and get the best out of your device.

  • Page 4: Getting To Know Your Roger Neckloop

    2. Getting to know your Roger NeckLoop Listener Talker Your hearing solution consists of three main elements: Roger NeckLoop, your hearing aid/sound processor Using hearing aids Using Roger microphone and a Roger microphone. and Roger NeckLoop The Roger microphone transmits the talker’s voice wirelessly to your hearing aid/sound processor via the Roger NeckLoop.

  • Page 5: Device Description

    2.2 Device description 2.3 Accessories included 1 Display 2 Battery level indicator 3 Sockets for detachable neck loop 4 On/off button 5 Volume control buttons 6 Volume limiter button 7 Headphone socket 8 USB C socket Inductive neck loop USB cable External power supply...

  • Page 6: Led And Display Icons

    2.4 LED and display icons Operation Volume Volume level is shown Press volume button Display and battery Roger NeckLoop has from minimum to (+/-) to adjust volume level indicator are lit been switched on and is maximum (filled bar) step by step up or for a few seconds.
  • Page 7 Battery status Charging Icon appears in display Roger NeckLoop is 4 of 4 LED bars solid Battery capacity is for 3 seconds, and connected to the green. 81-100%. then disappears. charger and is being charged. 1 of 4 LED bars solid Battery capacity is green.

  • Page 8: Getting Started

    3. Getting started 3.1 Charging Charging via computer Fully charge Roger NeckLoop before using it the first time. Plug the smaller end (USB C) of the charging cable into Using the charger your Roger NeckLoop. Plug the smaller end (USB C) of the charging cable Plug the larger end (USB A) of the charging cable into into your Roger NeckLoop.

  • Page 9: Wearing

    3.2 Wearing With the supplied charger, Roger NeckLoop is: • 80% charged after 1 hour Attach one end of the inductive neck loop in the • 100% charged after 3 hours socket on top of the Roger NeckLoop. • Once fully charged, Roger NeckLoop can be used for 10 hours or more.

  • Page 10: Connecting To A Roger Microphone

    3.3 Connecting to a Roger microphone Turn on your Roger Hold Roger NeckLoop within 10 cm / 4 inches of your microphone. Roger microphone. Press briefly the ‘Connect‘ button on the Roger microphone. See the user guide for your Roger microphone.

  • Page 11: Adjusting The Volume

    4. Using USB for audio 3.4 Adjusting the volume Use the volume buttons to adjust the volume to a Roger NeckLoop can be connected to a compatible comfortable level. computer or smart device with USB cable to listen to, or record audio transmitted from a Roger microphone.

  • Page 12: Checking Receiver Functionality

    5. Checking receiver functionality (for hearing care professionals) 5.1 Connecting headphones Headphones can be used to monitor the audio. To benefit from maximum hearing comfort, use the official Roger NeckLoop headphones. Plug the headphones into the headphone socket. Turn Roger NeckLoop on. Please refer to the user guide for the smart device or Put on the headphones.

  • Page 13: Setting Maximum Volume

    • The neck loop output is automatically switched off when the headphones are attached (to save battery power). • The volume will always start at a safe level. Use the volume control to increase or decrease the volume (see page 20) if needed.

  • Page 14: Troubleshooting

    6. Troubleshooting Problem Causes Solutions I cannot switch on the Roger The battery is empty. Charge your Roger receiver for at least four hours. NeckLoop. I cannot hear sound from the One or all devices are switched off. Make sure all devices (Roger NeckLoop, Roger microphone, hearing Roger microphone.
  • Page 15 Problem Causes Solutions The signal is interrupted Roger NeckLoop is too far away Move closer to the Roger microphone to be within its operating range. during audio streaming. from the Roger microphone. Roger NeckLoop is shielded by an Adjust the device orientation and make sure you are in line of sight to obstacle (e.g.

  • Page 16: Compliance Information

    EU Declaration of Conformity can be authorization for frequency use requirements in the obtained from the manufacturer or the local Phonak countries as shown on the pictogram below: representative whose address can be taken from the list on https://www.phonak.com/com/en/certificates.html...
  • Page 17 Notice 2: – Reorient or relocate the receiving antenna. Changes or modifications made to this device not – Increase the separation between the device and expressly approved by Sonova AG may void the FCC receiver. authorization to operate this device. –...
  • Page 18 Any serious incident that has occurred in relation to the For more information regarding features, benefits, setup, device should be reported to the manufacturer use and maintenance or repairs of your accessories – representative and the competent authority of the state contact your hearing care professional or manufacturer of residence.
  • Page 19 Technical specifications Contra indications: Neck loop receivers do not provide a RF parameters therapeutic or diagnostic function. The therapeutic Operating frequency <9 kHz 2.4 GHz function is solely provided by the parent medical device Max. output power 120 dBuA/m at 10 m 2 mW Compliance with emission and immunity standards (e.g.

  • Page 20: Information And Explanation Of Symbols

    8. Information and explanation of symbols Fast electric EN 61000-4-4:2012 (IEC 61000-4-4:2012) Regulatory labels not visible on the product can transients (Burst) (Test Levels: ±2 kV AC ports, ±1 kV Signal be accessed by pressing the volume down key for ports) 5 sec.
  • Page 21 This symbol indicates that products Keep dry. described in these user instructions adhere to the requirements for an applied part of Type B of EN 60601-1. Humidity during transportation and storage: <90% (non-condensing). This symbol indicates that the user guide Humidity operation: <95% (non- contains important information and must be condensing).

  • Page 22: Important Safety Information

    9. Important safety information Please read the information on the following pages This symbol on the product or its packaging before using your Phonak Roger NeckLoop. means that it should not be disposed of with your other household waste. It is your 9.1 Hazard warnings...
  • Page 23 Sonova are not permitted. Such result in improper operation. changes may damage your ear or the device. Other headphones than those supplied by Phonak may Do not use the device in explosive areas (mines or exceed harmful sound pressure levels. To prevent...

  • Page 24: Product Safety Information

    9.3 Other important information Portable RF communications equipment periphals such as antenna cables and external antennas should be used no closer than 30 cm (12 inches) to any part High-powered electronic equipment, larger electronic of the Roger NeckLoop including cables specified by installations and metallic structures may impair and the manufacturer.

  • Page 25: Care And Maintenance

    Do not use aggressive substances such as solvents or paint thinners as these can impair the surface. Phonak offers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown.

  • Page 26: Warranty Limitation

    Notes 11.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not cover any services performed by a hearing care professional in his/her office.
  • Page 27 Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen Germany...

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