Phonak MyLink User Manual
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Phonak MyLink User Manual

Phonak MyLink User Manual

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Summary of Contents for Phonak MyLink

  • Page 1 User Guide...
  • Page 3 Welcome MyLink is a special multi-frequency wireless receiver with neck-loop for use in conjunction with a wireless transmitter. The MyLink user hears the speaker’s voice loud and clear, even in noisy surroundings, when communicating over a distance, or in reverberating rooms.

  • Page 4: Table Of Contents

    Contents Instrument description MyLink Status Indicator How your MyLink works Charging MyLink Getting started Hanging MyLink around your neck Switching MyLink on Controlling the volume Attaching and using headphones (optional) Operating distance Frequency synchronization Troubleshooting Important points Warnings...
  • Page 5 Declaration of conformity Service and warranty...

  • Page 6: Instrument Description

    Instrument description Fixed side of the neck-loop Detachable side of the neck-loop Green / orange MyLink Status Indicator...
  • Page 7 Toggle switch for volume control On / off switch Charging socket Headphones socket (2.5mm)

  • Page 8: Mylink Status Indicator

    MyLink Status Indicator Green indicator Orange indicator...
  • Page 9 Battery almost empty Battery completely exhausted Charging in process Charging completed Volume control minimum / maximum position Volume control middle position...
  • Page 10 MyLink Status Indicator Light flashes General indication Switching MyLink on The green light is visible for 3 seconds Battery status indication 60 seconds 3 orange flashes (and 3 beeps), repeated every 60 seconds 10 orange flashes (and 10 beeps)
  • Page 11 MyLink can no transmitter (e.g. EasyLink) longer be used without immediately. * being charged first. MyLink is switched off automati- cally after ten flashes. To simplify handling, it is recommended to always charge MyLink and the transmitter at the same time.
  • Page 12 MyLink Status Indicator MyLink Status Indicator Charging indication Green double flashes every 5 seconds The green light is constantly visible Volume indication One orange flash (and a double beep) One green flash...
  • Page 13 The MyLink battery is Unplug the charger. The fully charged. green light disappears and MyLink is ready for use again. The volume control toggle is in the maximum or the minimum position. The volume control is in the middle position.

  • Page 14: How Your Mylink Works

    You wear MyLink the transmitter The wireless transmitter picks up your partner’s voice and instantly relays it to your MyLink by radio. The MyLink transforms the signal and sends it directly into your hearing instruments via wireless link. Even in places where you are not satisfied with the...

  • Page 15: Charging Mylink

    Charging MyLink a) Fully charge the battery of the MyLink and the transmitter before using the system for the first time. An empty MyLink battery is • 80% charged after one hour • 100% charged after two hours Plug the charging unit into an easily accessible power socket.
  • Page 16 Charging MyLink b) Plug the connector from the charger into the MyLink charging socket MyLink should be charged in an ambient temperature of 0°C – 40°C (32°F – 104°F) only.
  • Page 17 • With a fully charged battery, MyLink can be used for 10 or more hours. • MyLink cannot be used if the charger is plugged in. • The charging unit delivered for MyLink is also compatible with the EasyLink and the SmartLink SX transmitter.

  • Page 18: Getting Started

    Getting started a) Detach the loop b) Hang MyLink around your neck and reattach the loop...

  • Page 19: Switching Mylink On

    Switch MyLink on d) Wear MyLink visibly or invisibly...
  • Page 20 Getting started e) Switch the transmitter (e.g. EasyLink) on by pressing the “on” button for 2 seconds. f) Switch your hearing instrument to ‘T’ or ‘MT’ . If you wear an In-the-Ear haring instrument (custom product), your hearing care professional may have to activate the T-coil.

  • Page 21: Controlling The Volume

    Long button press: The volume will be increased / decreased continuously until you stop pressing the button. Once the preferred volume has been chosen, MyLink automatically stores this setting, even after it has been switched off.

  • Page 22: Attaching And Using Headphones (Optional)

    Attaching and using headphones (optional) People who do not wear hearing instruments can use MyLink with headphones. To benefit from maximum hearing comfort, the use of the official MyLink headphones is recommended. a) Plug the headphones into the headphones socket...
  • Page 23 Put the headphones on • The neck-loop is automatically switched off when the headphones are attached to save battery power. • Use the volume control on MyLink to increase or decrease the volume of the transmitted signal (see page 21).

  • Page 24: Operating Distance

    Operating distance The operating distance is the distance between EasyLink or any other Phonak transmitter and the MyLink user. Speaker using EasyLink MyLink user • The operating distance is typically more than 10m (30 feet) inside and more than 30m (90 feet) outside.

  • Page 25: Frequency Synchronization

    Frequency synchronization MyLink is a multi-frequency FM receiver with digital frequency synchronization which allows wireless frequency change. There are mainly two reasons which could make a frequency change necessary: • External interferences on the channel normally used Check the user guide for the transmitter (e.g.

  • Page 26: Troubleshooting

    Troubleshooting Situation The green light is not visible when MyLink is switched on. MyLink and the transmitter are switched on but the speaker's voice is not audible.
  • Page 27 Battery completely 1.Fully charge MyLink exhausted and the transmitter (see page 15). 2.If the green light is still not visible when MyLink is switched on, please contact your hearing care professional. 1.Hearing instrument 1.Make sure your hearing not in ‘T’ or ‘MT’...
  • Page 28 Troubleshooting Situation The transmitted speech signal is not clear. The magnetic field in the MyLink neck-loop may damages computer disks or loudspeakers if close to them.
  • Page 29 (e.g. and the speaker. EasyLink) is too far. 2.Local interferences 2.a) Change the frequency in the transmitter and synchronize MyLink again (see EasyLink user guide pages 22 and 25). b) Increase the distance to the electrical appli- ances like fluorescent...

  • Page 30: Important Points

    Important points • Do not use two transmitters on the same FM channel. • Switch MyLink off when you enter a room with an activated loop system. • Do not use water or fluids for cleaning. It is recommended to use Phonak C&C Line products.
  • Page 31 Can be attached to external units tested according to relevant IEC norm only. Use accessories approved by Phonak AG only. User instructions MyLink is designed to work trouble-free under all common climatic conditions. Transportation and storage requirements During transportation or storage, temperature should not fall below –20°...

  • Page 32: Warnings

    Persons with pacemakers or other medical devices should ALWAYS consult their physician, the manufacturer of their pacemaker, or other medical device BEFORE using MyLink. The use of MyLink with a pacemaker or other medical devices should ALWAYS be in accordance with the safety recom- mendations of the physician responsible for your pacemaker or the pacemaker manufacturer.

  • Page 33: Declaration Of Conformity

    Declaration of conformity Hereby, Phonak Communications AG, declares that the MyLink multi-frequency receiver is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. To obtain a copy of the Declaration of conformity, please contact the local Phonak AG representative whose address can be taken from the list of Phonak distributors worldwide.

  • Page 34: Service And Warranty

    Please ask at the point of sale for full details of this warranty. The sales person will note the serial number of your MyLink below. It will be needed in the event of a warranty repair. Serial number MyLink:...
  • Page 36 Manufacturer: Phonak Communications AG Laenggasse 17 CH-3280 Murten Switzerland EU Representative: Phonak GmbH D-70736 Fellbach-Oeffingen Germany www.phonak.com...

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