Warranty - Globus GENESY 1500 User Manual

WARRANTY

The device includes a 24-month warranty for the first user, starting from the purchase
date, which covers manufacturing flaws and defective materials, on condition that
the device is used properly and kept efficiently. The warranty is limited to 12 months
if the device is intended for professional use. Warranty coverage is limited in the
following cases:
- Six (6) months for accessories subject to wear such as batteries, chargers, power
supply units, cables, G-trode handpiece.
- Ninety (90) days for the media containing software such as, for example, CD-ROMs,
memory cards, etc...
- The warranty does not include extendable accessories and materials such as
electrodes, etc...
The warranty is valid and enforceable in the country where the product was
purchased. If the product is purchased in a EU country, the warranty is valid in all
member states.
The user has to comply with the following clauses for the warranty to be valid:
1. In case of repairs, the products and its accessories have to be sent in the original
package at customer's expenses.
2. The warranty is valid only when the receipt or invoice of the product, indicating
the purchasing date of the product, is enclosed.
3. Repairs will neither renew nor extend the warranty.
4. If repairs detect no flaws, the costs of the intervention will be charged anyway.
5. The warranty becomes void if the fault has been caused by: impacts, falls,
erroneous or improper use of the product, use of non-original power supply unit or
charger, accidental events, alteration, replacement/detachment of the warranty
seals and/or mishandling. The warranty does not cover damages caused during
shipping by improper packages.
6. The warranty does not cover the inability to use the product, other incidental or
consequent costs or other expenses incurred by the purchaser.
NOTE: Before returning the device for repairs, we recommend to read user's
instructions contained in the manual carefully and visit Globus website.
When returning your product for assistance, contact your dealer or contact Globus
Customer Care. The manufacturer reserves the right to make changes without prior
notice. The features and dimensions reported in this manual are not binding.
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Rev.05.15