Warranty Terms - Globus My Stim User Manual

Warranty terms

The device is guaranteed to the first user for a period of twenty-four (24) months from the date of
purchase against defects in materials or of the manufacturing, twelve (12) months if the user uses
the device for professional purposes, provided that it is used properly and maintained under normal
operating conditions.
Warranty coverage is limited in the following cases:
- Six (6) months for supplied accessories subject to wear such as batteries, chargers, power supply
units, cables, G-trode handpiece.
- Ninety (90) days for the media containing software such as, for example, CD-ROMs, memory
cards, etc...
- No warranty for extendable accessories and materials such as, for example, electrodes, etc..
The warranty is valid and enforceable in the country where the product was purchased. In the event
that the product is purchased in any country of the European Community, the warranty is still valid
in all its countries.
In order to take advantage of the warranty service, the user must comply with the following warranty
clauses:
1. The products, and all accessories, to be repaired must be sent by and at the expenses of the custo-
mer in their original packages.
2. The product's warranty is subject to the production of a fiscal document (fiscal receipt, receipted
bill or sale invoice), attesting the product's purchase date.
3. The repair work shall have no effect on the original warranty expiry date and shall neither renew
nor extend it.
4. If, during the repair work, no defects are found, the costs related to inspection times shall in any
case be charged.
5. The warranty becomes void where the fault has been caused by: impacts, falls, erroneous or
improper use of the product, use of non-original power supply unit or charger, accidental events,
alteration, replacement/detachment of the warranty seals and/or tampering with the product. The
warranty does not cover damages caused during transportation when unsuitable packages are used.
6. The warranty does not cover the inability to use the product, other incidental or consequent costs
or other expenses incurred by the purchaser.
NOTE: Before returning the device for repairs, we recommend to read carefully the user instructions
contained in the manual and visit Globus website.
In case you need to return your product for assistance, contact your dealer or contact Globus
Service. The manufacturer reserves the right to make changes without previous notice. The features
and dimensions reported in this manual are not binding.
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Multi_Elite_Mystim_Rev. 09.14 data di emissione 29_09_14