Sony PMW-PZ1 Service Manual
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Sony PMW-PZ1 Service Manual

4k memory player
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4K MEMORY PLAYER
PMW-PZ1
SERVICE MANUAL
1st Edition (Revised 1)

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Summary of Contents for Sony PMW-PZ1

  • Page 1 4K MEMORY PLAYER PMW-PZ1 SERVICE MANUAL 1st Edition (Revised 1)
  • Page 2 When the unit is installed on the desk or the like, leave at least 4 centimeters of space in the left and right sides. Leaving 40 centimeters or more of space above the unit is recommended for service operation. PMW-PZ1...
  • Page 3 Batterien nur durch den vom Hersteller empfohlenen Kasser batteriet i henhold til gjeldende avfallsregler. oder einen gleichwertigen Typ ersetzen. Wenn Sie die Batterie entsorgen, müssen Sie die Gesetze der jeweiligen Region und des jeweiligen Landes befolgen. PMW-PZ1...

  • Page 5: Table Of Contents

    Warning Messages..................... . 2-1 PMW-PZ1...
  • Page 6 Overall..........................7-1 PMW-PZ1...

  • Page 7: Manual Structure

    Related manuals The following manuals are available for this model. If any of these manuals is required, please contact your local Sony Sales Office/Service Center. • operation manual (Supplied with this unit) This manual contains information required to operate and use the unit.

  • Page 9: Service Overview

    Stereo mini jack (φ3.5 mm) STDA_ Transmitting differential 30 mW or more (32 Ω Load) SSTX+ signal (+) for SuperSpeed 3. EXT, EXT2 mode USB 3.0 (Type A) 4. 4K/HD OUT HDMI Ver 2.0 compliant - External View - PMW-PZ1...
  • Page 10 • HD-SDI: SMPTE 292 M 0.8 Vp-p, 75 Ω, 1.485 Gbps/1.4835 Gbps 6. AUDIO MONITOR OUT L, R Phono jack Reference level: –11 dBu 7. DC power input: 11 to 19.5 V DC jack, Type 4 EXT DC - External View - PMW-PZ1...

  • Page 11: Applicable Connectors And Cables

    OUT 1 to 4 Maximum cable length: 100 m AUDIO MONITOR OUT Phono plug Audio cable (commercially available on market) L, R CONTROL 8P8C modular connector (RJ45), gig- － abit Ethernet cable (four pairs eight contacts), Cat 6 compatible PMW-PZ1...

  • Page 12: Location Of Main Parts

    1-3. Location of Main Parts Memory module CPU board (COMe module) DC fan (60 square) HPR-56 board SSD module DY-27 board IF-1227 board Lithium battery KY-740 board PMW-PZ1...

  • Page 13: Functions Of Onboard Switches And Led Indicators

    Factory use All OFF Factory use Factory use Factory use S4201 Factory use All OFF Factory use Factory use Factory use S5603 — Factory use — S5604 Factory use S6001 — Factory use — S6002 — Factory use — PMW-PZ1...
  • Page 14 Do not change the settings of the switches described as “Factory use”. Ref. No. Description Factory setting S101 — Factory use — S301 — Factory use — S401 Factory use All OFF Factory use Factory use Factory use DY-27 Board S201 S301 DY-27 board (Side A) DY-27 board (Side B) PMW-PZ1...

  • Page 15: Description Of Onboard Led Indicators

    STATUS indication of CPLD1 (IC3001) D3003 Green STATUS indication of CPLD1 (IC3001) D3004 Green STATUS indication of CPLD1 (IC3001) D3005 Green STATUS indication of CPLD1 (IC3001) D3006 Green STATUS indication of CPLD1 (IC3001) Blinks D4201 Green STATUS indication of CPLD1 (IC3001) Continued PMW-PZ1...
  • Page 16 STATUS indication of CPLD2 (IC001) D402 Green STATUS indication of CPLD2 (IC001) Blinks D403 Green STATUS indication of CPLD2 (IC001) D404 Green STATUS indication of CPLD2 (IC001) D602 Blue STATUS indication of USB3.0 VBUS (FRONT) D603 Blue STATUS indication of USB3.0 VBUS (REAR) PMW-PZ1...
  • Page 17 On (Red): Power OFF D207 Green STATUS indication of CPLD1 (IC3001) D301 Green STATUS indication of USB 2.0 VBUS D302 Green STATUS indication of FPGA2 (IC401) D303 Green STATUS indication of FPGA2 (IC401) D304 Green STATUS indication of FPGA2 (IC401) PMW-PZ1...

  • Page 18: Circuit Protection Parts

    The fuse is essential parts for safe operation. Replace the components with Sony parts whose part numbers appear in the manual published by Sony. If the components are replaced with any parts other than the specified ones, this may cause a fire or electric shock.

  • Page 19: Fixtures

    PC monitor (VGA, resolution of 1920x1080 supported) Hexagon box bit (size: 4 mm) Replacement of CPU board (COMe mod- ule) Hexagon box bit (size: 5 mm) Replacement of the HPR-56 board Hexagon box bit (size: 5.5 mm) Replacement of the IF-1277 board 1-11 PMW-PZ1...

  • Page 20: Actions To Be Taken In Replacing Parts

    Note When IC5607 (EEPROM) is not transferred, it is necessary to write data to a new IC5607 (EEPROM). If you have any questions on how to write data to an EEPROM, contact your local Sony Sales Office/Service Center. 1-7-3. After Replacement of Lithium Battery for Backup A lithium battery for backup is mounted on the HPR-56 board.
  • Page 21 Leave the text box of [Product Key] blank, and click [Skip]. Click [Customize] in “Express Settings” page of the [Settings]. For item “Windows Update” in “Help protect and update your PC”, select [Don't set up Windows Update]. Set all other items to [Off]. After these settings, click [Next]. 1-13 PMW-PZ1...
  • Page 22 Set all items in “Send Microsoft info to help make Windows and apps better” to [Off]. After these settings, click [Next]. Set all items in “Share info with apps” to [Off]. After these settings, click [Next]. Start screen is displayed. 1-14 PMW-PZ1...
  • Page 23 12. Disconnect the network cable. Note When you changed the network setting, restore the setting to DHCP. 13. Open the following folder by Windows Explorer. C:\Program Files\Sony\tools\player_settings 14. Right-click [set_settings] (Type: Windows Batch File), and then click [Run as administrator]. 1-15 PMW-PZ1...
  • Page 24 It takes time before the process is completed and the window closes automatically. 16. Open the following folder by Windows Explorer. C:\Program Files\Sony\tools\ 17. Right-click [UWF_Enable-RAM] (Type: Windows Batch File), and then click [Run as administrator]. The batch file is executed.

  • Page 25: Software Update

    • Data file for update (*.dat) Note To obtain the latest data file for update, contact your local Sony Sales Office/Service Center. Preparation Create a folder named “PZ1_Updater” in the root folder of the USB memory, and copy the data file for update in the folder.

  • Page 26: Solutions For The Unit Which Does Not Startup Normally

    When the unit is turned on and HOME screen is displayed, this method is completed. 1-9-2. Unit Restarts Repeatedly Symptom The unit restarts repeatedly and does not start up normally. Possible cause The application database is broken. 1-18 PMW-PZ1...
  • Page 27 Press the power button of the unit, and then immediately press and hold the STOP button and the COPY button. Note Press and hold these two buttons until the power indicator turns orange color. The database is initialized and then the unit restarts. 1-19 PMW-PZ1...

  • Page 28: Recovery Method

    Create bootable USB memory for Windows PE. Note Create Windows PE for 64-bit Windows8. Use version 4.0 of Windows PE. For details of creating bootable USB memory for Windows PE, contact your local Sony Sales Office/Service Center. 1-10-1. Procedure Connecting PC monitor Detach the top panel.
  • Page 29 Partition 600 MB Healthy Hidden Volume 3 Recovery NTFS Partition 10 GB Healthy Hidden Volume 4 SYSTEM FAT32 Partition 100 MB Healthy Hidden Volume 5 Removable 0 B No Media Volume 6 WinPE FAT32 Removable XXX MB Healthy 1-21 PMW-PZ1...
  • Page 30 FAT32 Removable XXXX MB Healthy Make sure that “R” is shown in the Ltr column for Volume 3. Execute the following command. DISKPART>exit “Leaving Diskpart...” is displayed, and then DISKPART command is closed. Recovering OS Start the command prompt. 1-22 PMW-PZ1...
  • Page 31 Volume 0 which is shown as C drive in the example of “Preparing drives” is initialized, and then image of the OS is extracted. Note When the recovery.bat file is not found in the recovery folder, contact your local Sony Sales Office/Service Center. It takes about 20 minutes to complete this procedure. Execute the following command.

  • Page 32: Circuit Description

    1. Power control block Voltages necessary in the HPR-56 board are generated by DC-DC converters (IC0001, IC0003 to IC0009, IC010, IC201, IC202, IC205, IC206, IC208 to IC210, IC0404, IC0406, and IC0407). The CPLD1 (IC3001) controls ON/ OFF of these converters. 1-24 PMW-PZ1...

  • Page 33: If-1277 Board

    The 19.5 V power voltage transferred through the input control block is regenerated to a voltage of +9 V in IC101. This +9 V voltage is the source voltage of voltages to be distributed to all blocks of the PMW-PZ1, and is lowered to voltages necessary for each block.

  • Page 34: Dy-27 Board

    • CN104 (40P): Connection to the KY-740 board. +2.5 V and +3.3 V voltages, key signals, and LED control signals • CN201 (9P): USB 2.0 connector • J201 (stereo mini jack): Headphone • CN300 (61P): Connection to the LCD. Voltage sources, video signals, and backlight signals • CN401 (10P): For debugging at the factory 1-26 PMW-PZ1...

  • Page 35: Ky-740 Board

    These switches are connected to the DY-27 board to transfer power voltages, key signals, and LED display control signals. A single key signal is assigned to each key. Nine LEDs are controlled by seven LED control signals for time-division lighting. 1-27 PMW-PZ1...

  • Page 36: Flexible Card Wire And Coaxial Cable

    • When disconnecting the fine-wire coaxial cable, be sure to hold the connector. Do not attempt to pull the cable. • Check that the contact surface of the fine-wire coaxial cable connector is free from dirt or dust. 1-28 PMW-PZ1...
  • Page 37 Do not attempt to disconnect by Fine-wire coaxial cable pulling the cable. Disconnecting Hold the connector and disconnect the fine-wire coaxial cable horizontally. Connecting Hold the connector and connect the fine-wire coaxial cable horizontally while matching the polarity marks. 1-29 PMW-PZ1...

  • Page 38: Lead-Free Solder

    • The ordinary soldering iron can be used but the iron tip has to be applied to the solder joint for a slightly longer time. The printed pattern (copper foil) may peel away if the heated tip is applied for too long, so be careful. 1-30 PMW-PZ1...

  • Page 39: Error Messages And Warning Messages

    Use power voltages that meet will automatically shut ted. the specifications of the unit. down. PMW-PZ1 is automatically shut down. 2-1-2. Warning Messages When a warning mark appears during operation on the list screen or the thumbnail screen of the unit, select [WARNING MESSAGE] on the menu screen to check (display) the warning message.

  • Page 41: Maintenance Mode

    Push this button to return to the main menu. SOFTWARE UPDATE OK button Perform the software update. For how to update the software, refer to “1-8. Software Update”. Cancel button Push this button to return to the main menu. PMW-PZ1...

  • Page 43: Periodic Maintenance And Inspection

    Digital Hours Meter The elapsed operation time of the unit is displayed. Use this digital hours meter as a guide to periodic check/replacement. For displaying the digital hours meter, contact your local Sony Sales Office/Service Center. 4-1-2. Periodic Replacement Parts This table does not describe the guarantee period of part.

  • Page 45: Replacement Of Main Parts

    Tightening torque M2 : 0.20 ±0.02 N·m M2.6 : 0.53 ±0.07 N·m M3: 0.80 ±0.12 N·m When using the torque driver with the notation of cN·m, interpret it as follows. Example: 0.8 N·m = 80 cN·m PMW-PZ1...

  • Page 46: Top Panel

    Guides of the main chassis Top panel Steps Top panel Guiding notch Note When installing the top panel, insert the guide of the main chassis into the guiding notch of the top panel. Install the removed parts by reversing the steps of removal. PMW-PZ1...

  • Page 47: Front Panel Assembly

    Note Make sure that the eject lever for SxS card is retracted after assembling the unit. Preparation Remove the top panel. (Refer to“5-2. Top Panel”) Procedure Remove the two screws at the bottom of the unit. B3 x 4 PMW-PZ1...
  • Page 48 • The harness is visible from the gap of the connector of the harness on one side, but is invisible on the other side. Fine-wire coaxial cable Orientation of connector Fine-wire coaxial cable Fine-wire coaxial cable Harness Side A Side B Side A Side A Side A Contacts IF-1227 board Harness Side A Side B HPR-56 board CN101 CN6403 CN6402 Harness PMW-PZ1...
  • Page 49 Boss Holes Boss Holes Boss Boss Boss Hole Portion A Thin plate Note When installing the front panel assembly, do not pinch the fine-wire coaxial cables and the harness. Install the removed parts by reversing the steps of removal. PMW-PZ1...

  • Page 50: Ky-740 Board

    Note When installing the KY-740 board, observe the following instructions. • Align the boss on the front frame with the reference hole of the KY-740 board. • Tighten the screws in the following sequence: (a), (b), (c), (d), (e). PMW-PZ1...
  • Page 51 Knob KY-740 board D shape Switch Note When installing the knob, align the D shapes of the knob and the switch and press down the knob until it stops. Install the removed parts by reversing the steps of removal. PMW-PZ1...

  • Page 52: Lcd Unit, Dy-27 Board

    (2) Disconnect the three fine-wire coaxial cables and harness from the connectors (CN101, CN102, CN103, CN104) on the DY-27 board. Disconnect the fine-wire coaxial cable from the connector (CN101) on the KY-740 board. KY-740 board Clamper CN103 DY-27 board Harness CN101 Fine-wire coaxial cables CN101 CN104 CN102 Fine-wire coaxial cable PMW-PZ1...
  • Page 53 Boss Note When installing the DY-27 board, observe the following instructions. • Align the boss on the front frame with the reference hole of the DY-27 board. • Tighten the screws in the following sequence: (a), (b), (c), (d). PMW-PZ1...
  • Page 54 (2) Disconnect the flexible board from the connector (CN300) on the DY-27 board. Hooks LCD unit LCD unit Metal plate CN300 (DY-27 board) Hooks Hooks Flexible board LCD unit Metal plate Holes Remove the power button (top) from the switch of the DY-27 board. Power button (top) Switch DY-27 board 5-10 PMW-PZ1...
  • Page 55 Remove the LCD packing from the LCD unit. LCD packing LCD packing positioning LCD unit LCD packing LCD unit Note When sticking the LCD packing, align corner A as shown in the figure. Install the removed parts by reversing the steps of removal. 5-11 PMW-PZ1...

  • Page 56: Lithium Battery

    “5-2. Top Panel”) Procedure Remove the lithium battery with a non-conducting stick. Lithium battery Non-conducting stick HPR-56 board Note When installing the lithium battery, pay attention to the orientation. Install the removed parts by reversing the steps of removal. 5-12 PMW-PZ1...

  • Page 57: Memory Module

    Release the two stoppers in the direction of the arrow, and remove the memory module. Stoppers Memory module Connector Note When installing the memory module, insert the memory module securely into the connector. Install the removed parts by reversing the steps of removal. 5-13 PMW-PZ1...

  • Page 58: Ssd Module (Msata)

    Procedure Release the two stoppers in the direction of arrows A, then peel off the adhesive part of the cushion in the direction of arrow B. Note Do not pull the center black part that is not movable. 5-14 PMW-PZ1...

  • Page 59: Replacement (Screw Type)

    • Do not connect the SSD module (mSATA) to the connector (CN6203). Remove the cushion from the SSD module (mSATA). Install the removed parts by reversing the steps of removal. 5-8-2. Replacement (Screw Type) Preparation Remove the top panel. (Refer to “5-2. Top Panel”) 5-15 PMW-PZ1...
  • Page 60 When installing the SSD module (mSATA), note the following instructions. • Insert the SSD module (mSATA) securely into the connector (CN6202). • Do not connect the SSD module (mSATA) to the connector (CN6203). Install the removed parts by reversing the steps of removal. 5-16 PMW-PZ1...

  • Page 61: Front Chassis Assembly

    (1) Disconnect the harness from the connector (CN5601) on the HPR-56 board. (2) Remove the two screws, and remove the front chassis assembly. PSW3 x 6 Front chassis assembly Harness HPR-56 board CN5601 Install the removed parts by reversing the steps of removal. 5-17 PMW-PZ1...

  • Page 62: Dc Fan (60 Square)

    When installing the DC fan (60 square), note the following instructions. • Pay attention to the position of the label and harness. • Align the two bosses with the two holes. Install the removed parts by reversing the steps of removal. 5-18 PMW-PZ1...

  • Page 63: Main Board Assembly

    Remove the four screws. PSW3 x 6 Location of the screws Remove the screw (BTP3 x 8), the screw (B3 x 4), and the two screws (B2.6 x 5). B2.6 x 5 B3 x 4 BTP3 x 8 5-19 PMW-PZ1...
  • Page 64 When installing the main board assembly in the direction of the arrow, keep it away from the supports, portion A and B of the main chassis, and cushion. Main chassis Supports Portion B Portion A Main board assembly Supports Cushion 5-20 PMW-PZ1...
  • Page 65 Tighten the screw (BTP3 x 8), the screw (B3 x 4), and the two screws (B2.6 x 5). Note Tighten the screws in the following sequence: (a), (b), (c), (d). B2.6 x 5 B2.6 x 5 B3 x 4 (Tightening torque ： 0.60 ±0.05 N·m) BTP3 x 8 (Tightening torque ： 0.85 ±0.05 N·m) 5-21 PMW-PZ1...
  • Page 66 Fully tighten the screw (a), and then tighten other four screws. Location of the screws PSW3 x 6 PSW3 x 6 5-22 PMW-PZ1...

  • Page 67: If-1227 Board

    Remove the four supports (M3 x 19). HPR-56 board PSW3 x 6 PSW3 x 6 CN6401 CN201 Supports (M3 x 19) Supports (M3 x 19) IF-1227 board Conductive cushion Install the removed parts by reversing the steps of removal. 5-23 PMW-PZ1...

  • Page 68: Cpu Board (Come Module)/Hpr-56 Board

    Conductive cushion Note • When installing the heatsink (FPGA, BEAUNE), tighten the screws in the following sequence: (a), (b), (c), (d). • If the radiation sheet (252502) is removed, stick it at the position as shown in the figure. 5-24 PMW-PZ1...
  • Page 69 Conductive cushion Note • When installing the heatsink (COME), tighten the screws in the following sequence: (a), (b), (c), (d). • If the radiation sheet (252502) is removed, stick it at the position as shown in the figure. 5-25 PMW-PZ1...
  • Page 70 Contacts of the connector (J5， J6) COM support shaft (Tightening torque ： 0.53 ±0.07 N·m) Connectors are incompletely inserted Contacts of the connector (J5， J6) HPR-56 board CN6002 CN6001 Install the removed parts by reversing the steps of removal. 5-26 PMW-PZ1...

  • Page 71: Spare Parts

    Therefore, specified parts should be used in the case 指定の部品を使ってください。 of replacement. 2. Standardization of Parts 2.  部品の共通化 Some repair parts supplied by Sony differ from those ソニーから供給する補修用部品は，セットに使われ used for the unit. These are because of parts common- ているものと異なることがあります。 ality and improvement.

  • Page 72: Exploded Views

    1-970-596-12 s HARNESS, SUB (DY-IF) 3-855-938-01 s SCREW [PSW 2X5] 4-098-033-01 s SADDLE WIRE (C) 4-571-273-01 s BUTTON (TOP), POWER 4-571-274-01 s KNOB 4-571-275-01 s WINDOW (LCD) 4-571-276-01 s LIGHT (UN MOUNTED PC BOARD) 4-571-278-01 s LIGHT (POWER), GUIDE PMW-PZ1...

  • Page 73: Main Block

    2-580-597-01 s SCREW, +PSW M3X20 3-631-727-01 o SUPPORT(M2,L4) 3-632-493-03 s FOOT 3-855-938-01 s SCREW [PSW 2X5] 4-264-442-11 s SHEET (252502), RADIATION 4-571-284-01 s COVER, MAINTENANCE 4-577-176-01 s CUSHION 6-722-333-01 s IC HMT41GS6BFR8A-PBN0-V 7-621-759-45 s +PSW, 2.6X6 7-621-775-20 s SCREW +B 2.6X5 PMW-PZ1...

  • Page 74: Supplied Accessories

    6-3. Supplied Accessories Q'ty Part No. SP Description 1-492-994-21 s AC ADAPTOR (60W) 1-846-103-82 s CORD SET, POWER-SUPPLY (For CN) 1-849-004-11 s DC CABLE (XLR TO DC PLUG) 4-570-374-02 s MANUAL (CD-ROM), OPERATION PMW-PZ1...

  • Page 75: Diagrams

    POWER J101 X601 DC IN USB3.0 CONT USB30_DP/DN_DN2, IC207 IC203 IC208 IC112 IC108,109 IC104,106,107 HPR_IF_U3_SSTXP/M, +1.5V_SXS +3.3V +5V_USB USB30_SSTXP/N_DN2, CONT CN602 24MHz HPR_IF_U3_SSRXP/M SHUT VOLTAGE USB30_SSRXP/N_DN2 USB3.0 DOWN CURRENT MAINTENANCE IC202 IC204 SENSE +2.5V +3.3V_PCIE CN101 S101 POWER_SWITCH_SIGNAL VOLTAGE_ALARM PMW-PZ1...
  • Page 78 PMW-PZ1 (SY) Printed in Japan Sony Corporation PMW-PZ1 (CN) J, E 2016. 3 08 9-878-647-02 © 2015...

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