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Troubleshooting - Kogan KASBD21DWSA User Manual

2.1ch detachable dolby with wireless subwoofer (100w rms)

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TROUBLESHOOTING

Issue
Bluetooth device
cannot be paired
Bluetooth playback
volume is low
Short Bluetooth
connection distance
Bluetooth
connection is
interrupted
(broken sound)
Note:
If the above methods are ineffective, contact Kogan.com for further support.
Another device is already paired to the soundbar. When
powered on, the soundbar will automatically find the paired
device and connect. Turn off the Bluetooth function on the
connected device, and the soundbar will be discoverable again.
Adjust the output volume on the Bluetooth audio device.
Obstruction exists between the soundbar and Bluetooth
device. Remove any obstructions that may be present.
1.
Obstruction exists between the soundbar and Bluetooth
device. Remove any obstructions that may be present.
2.
The Bluetooth device is beyond the maximum connection
range. Shorten the distance between the soundbar and
Bluetooth device.
Possible solution

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