Campbell KH20 Product Manual page 62

Assistance
Products may not be returned without prior authorization.
Refer to www.campbellsci.com/repair for up-to-date repair information.
The following contact information is for US and international customers
residing in countries served by Campbell Scientific, Inc. directly. Campbell
Scientific regional offices handle repairs for customers within their territories.
Please visit www.campbellsci.com/contact to determine which Campbell
Scientific office serves your country.
To obtain a Returned Materials Authorization (RMA) number, contact
CAMPBELL SCIENTIFIC, INC., phone (435) 227-9000. Please write the
issued RMA number clearly on the outside of the shipping container. Campbell
Scientific's shipping address is:
CAMPBELL SCIENTIFIC, INC.
RMA#_____
815 West 1800 North
Logan, Utah 84321-1784
For all returns, the customer must fill out a "Statement of Product Cleanliness
and Decontamination" form and comply with the requirements specified in it.
The form is available from our website at www.campbellsci.com/repair. A
completed form must be either emailed to repair@campbellsci.com or faxed to
(435) 227-9106. Campbell Scientific is unable to process any returns until we
receive this form. If the form is not received within three days of product
receipt or is incomplete, the product will be returned to the customer at the
customer's expense. Campbell Scientific reserves the right to refuse service on
products that were exposed to contaminants that may cause health or safety
concerns for our employees.