Troubleshooting Guide - KitchenAid KMTM704E Series Technical Education

Service Error Codes (continued)
FUNCTION PROBLEM
CODE CODE
10-OTHER 1-DISPENSER
ELECTRICAL
PROBLEM
3-DRYING
FAN
ERROR

Troubleshooting Guide

DANGER
Electrical Shock Hazard
Only authorized technicians should perform
diagnostic voltage measurements.
After performing voltage measurements,
disconnect power before servicing.
Failure to follow these instructions can result in
death or electrical shock.
NOTES:
n For resistance checks, refer to the "Dishwasher Strip Circuits" in Section 6.
n For checking operation with diagnostics, refer to "Service Diagnostics Cycle" section.
CUSTOMER
DESCRIPTION
CLEAN LED FLASHES CONTROL PROGRAMMED WITH SELF
DIAGNOSTICS.
WON'T RUN or POWER UP NO POWER TO UNIT OR BAD CONNECTION.
("DEAD" KEYPAD/CONSOLE)
- NO OPERATION LOOSE CONNECTIONS IN DISHWASHER
POWER UP CIRCUIT OR BETWEEN KEYPAD(S)
- NO KEYPAD RESPONSE
AND CONTROL.
- NO LEDS OR DISPLAY
MODEL HAS AN LCD DISPLAY AND THE
CONTROL HAS BEEN EXCHANGED FOR ONE
THAT IS NOT COMPATIBLE WITH THE LCD
DISPLAY MODULE.
CONTROL DETECTED DOOR SWITCH
PROBLEM.
USER INTERFACE OR CONTROL
For Service Technician Use Only
CAUSES
LOOSE CONNECTION IN DISPENSER CIRCUIT
AND/OR OPEN DISPENSER SOLENOID.
OPEN FUSE ON CONTROL TO DISPENSER.
DISPENSER DRIVE CIRCUIT ON THE CONTROL.
LOOSE CONNECTION IN FAN CIRCUIT AND/OR
OPEN FAN MOTOR.
FAN DRIVE CIRCUIT ON THE CONTROL.
POTENTIAL CAUSES
DIAGNOSTICS & TROUBLESHOOTING
WHAT TO CHECK
UNPLUG DISHWASHER OR DISCONNECT POWER AND CHECK
RESISTANCES OF DISPENSER SOLENOID AND ALL CONNECTIONS IN
THE DISPENSER CIRCUIT. FIX / REPLACE OPEN CONNECTION / PART.
REFER TO FUSE SERVICE AND RESISTANCE CHECK ON PAGE 6-4 IN
"TESTING" SECTION.
UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE
CONTROL.
UNPLUG DISHWASHER OR DISCONNECT POWER AND CHECK
RESISTANCES OF FAN MOTOR AND ALL CONNECTIONS IN THE FAN
CIRCUIT. FIX / REPLACE OPEN CONNECTIONS OR FAN.
UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE
CONTROL.
CHECK
READ ERROR CODE FROM THE DISHWASHER AND REFER TO
"SERVICE ERROR CODES" TABLE. RUN SERVICE DIAGNOSTICS TEST
CYCLE TO READ FULL HISTORY OF ERROR CODES.
CHECK FUSES, CIRCUIT BREAKERS AND JUNCTION BOX
CONNECTIONS.
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. CHECK CONTINUITY POWER CONNECTIONS TO CONTROL AND
CONNECTIONS BETWEEN KEYPAD(S) AND CONTROL.
UNPLUG DISHWASHER OR DISCONNECT POWER. VERIFY CORRECT
CONTROL IS INSTALLED. CONTROL SHOULD HAVE NO 4-PIN USER
INTERFACE CONNECTOR PRESENT AT P1B IF IT IS CONFIGURED
FOR AN LCD MODEL . REPLACE CONTROL.
REFER TO "SERVICE ERROR CODES" TABLE.
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. REPLACE UI/CONSOLE AND/OR CONTROL.
KitchenAid 2015 Microfiltration Dishwashers
RELATED
ERROR
CODES
5-1
n
5-11