KitchenAid KMTM704E Series Technical Education
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KitchenAid KMTM704E Series Technical Education

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KD-17
Multimedia
Enhanced
TECHNICAL EDUCATION
2015 Microfiltration Dishwashers
with Advanced ProDry™
KDTM354E†, KDTM384ESS, KDTM404E*,
KDTM504EPA, KMTM704E*, KDTM804SS
†BL-Black, SS-Stainless Steel, WH-White
*BL-Black, SS-Stainless Steel, WH-White, BS-Black Stainless
JOB AID W10787848A

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Summary of Contents for KitchenAid KMTM704E Series

  • Page 1 KD-17 Multimedia Enhanced TECHNICAL EDUCATION 2015 Microfiltration Dishwashers with Advanced ProDry™ KDTM354E†, KDTM384ESS, KDTM404E*, KDTM504EPA, KMTM704E*, KDTM804SS †BL-Black, SS-Stainless Steel, WH-White *BL-Black, SS-Stainless Steel, WH-White, BS-Black Stainless JOB AID W10787848A...
  • Page 2 FORWARD This KitchenAid Job Aid, "2015 Microfiltration Dishwashers with Advanced ProDry™" (Part No. W10787848A), provides the In-Home Service Professional with information on the installation, operation, and service of the “Microfiltration Dishwasher." For specific operating information on the model being serviced, refer to the “Use and Care Guide” provided with the dishwasher.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS KitchenAid 2015 Microfiltration Dishwashers with Advanced ProDry™ SECTION 1 — GENERAL INFORMATION DISHWASHER SAFETY .........................1-2 GENERAL THEORY OF OPERATION .....................1-3 NEW COMPONENTS ...........................1-4 MODEL & SERIAL NUMBER LABEL .....................1-6 TECH SHEET LOCATION ........................1-6 MODEL & SERIAL NUMBER NOMENCLATURE ...................1-7 DISHWASHER SPECIFICATIONS ......................1-8...
  • Page 4 DIVERTER SENSOR / POSITION SWITCH ..................6-13 WASH MOTOR ..........................6-14 DRAIN MOTOR ..........................6-15 LOWER SPRAY ARM MOTOR ......................6-16 AC FAN MOTOR ..........................6-17 INTERIOR LED LIGHTING ........................6-18 USER INTERFACE (UI) ........................6-19 NOTES ...............................6-20 PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES (inside back cover) KitchenAid 2015 Microfiltration Dishwashers...

  • Page 5: Section 1 - General Information

    GENERAL INFORMATION Section 1: General Information This section provides general safety, parts, and information for the “KitchenAid 2015 Microfiltration Dishwashers.” n Dishwasher Safety n General Theory of Operation n New Components n Model & Serial Number Label n Tech Sheet Location n Model &...

  • Page 6: Dishwasher Safety

    You can be killed or seriously injured if you don't follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed. KitchenAid 2015 Microfiltration Dishwashers...

  • Page 7: General Theory Of Operation

    GENERAL INFORMATION General Theory of Operation 2015 KitchenAid Microfiltration Wash System How Microfiltration Works (See Figure 1) 1. Water and food particles flow through the coarse filter No Filter Cup, No Chopper into the filter housing. The industry’s first microfiltration system is a clear departure 2.

  • Page 8: New Components

    Figure 5 - Bottlewash Nozzles Figure 3 - Dynamic Wash Arm or assures just the right spin for thorough and effective KitchenAid 2015 Microfiltration Dishwashers f the spray arm becomes blocked for any reason during the...
  • Page 9 Upper Rack SatinGlide® Max Lower Rack Guides (select models only) glide along the door to provide extra support. Figure 8 - Window in Door Figure 9 - Lighted Interior ® Figure 7 - SatinGlide Lower Rack KitchenAid 2015 Microfiltration Dishwashers...

  • Page 10: Model & Serial Number Label

    Model & Serial Number Label Location Figure 10 - Model/Serial Number Label located inside, on left side wall, toward front. Tech Sheet Location Tech Sheet Location Figure 11 - Tech Sheet located behind toe panel inside insulation folds. KitchenAid 2015 Microfiltration Dishwashers...

  • Page 11: Model & Serial Number Nomenclature

    GENERAL INFORMATION Model & Serial Number Nomenclature MODEL NUMBER INTERNATIONAL SALES OR MARKETING CHANNEL K = KITCHENAID BRAND PRODUCT IDENTIFIER D = Dishwasher T = Top Mounted UI M = Microfiltration (RIF) SERIES CONFIGURATION Product Features / Model Configuration YEAR OF MODEL INTRODUCTION...

  • Page 12: Dishwasher Specifications

    24 3/4” (62.86 cm) without handles, 27 1/2” (69.85 cm) with handles Height : 34 1/2” (87.63 cm) max., 33 1/2 (85.09 cm) min. Width : 23 7/8” (60.64 cm) Weight : 102 lbs. (46.27 kg) KitchenAid 2015 Microfiltration Dishwashers...

  • Page 13: Parts & Features

    TOP RACK corners to reach into deeper or oddly shaped items. Flexible fold-down tines Silverware basket Sliding bowl tines ® Culinary Caddy (on some models) utensil basket (on some models) Figure 12 BOTTOM RACK KitchenAid 2015 Microfiltration Dishwashers...

  • Page 14: Notes

    GENERAL INFORMATION Notes KitchenAid 2015 Microfiltration Dishwashers 1-10...

  • Page 15: Section 2 - Operation

    OPERATION Section 2: Operation This section provides operational use and care information for the “KitchenAid 2015 Microfiltration Dishwashers.” n Start-Up / Quick Reference n Quick Steps n Dishwasher Use n Cycle and Option Descriptions n Dishwasher Feedback Section n Dishwasher Features...

  • Page 16: Start-Up / Quick Reference

    Select the determine the amount of detergent needed based on your Heat Dry or ProDry™ option to speed drying water hardness. times (adds approximately 27 to 35 minutes to the Express Wash cycle) KitchenAid 2015 Microfiltration Dishwashers...

  • Page 17: Quick Steps

    3. Dinner fork 6. Large serving fork 6. Large serving fork 12 place load - upper rack 12 place load - lower rack 12 place load - upper rack 12 place load - lower rack KitchenAid 2015 Microfiltration Dishwashers...
  • Page 18 If you have hard water or notice rings or spots, try a higher setting. Turn the arrow adjuster inside the dispenser by either using your fingers or inserting a flat-blade screwdriver into the center of the arrow and turning. KitchenAid 2015 Microfiltration Dishwashers...
  • Page 19 7.9 (30.0) Use for lightly soiled items or china and crystal. Light to Medium 4.2 (15.2) Use for lightly soiled items or china and crystal. Light to Medium 4.2 (15.2) Heavy/Baked-On 7.7 (29.0) Heavy/Baked-On 7.7 (29.0) KitchenAid 2015 Microfiltration Dishwashers...
  • Page 20 For added convenience, Available with any Slightly faster wash use for washing a small for smaller loads cycle load of dishes in the top rack to help keep the kitchen continuously clean. KitchenAid 2015 Microfiltration Dishwashers...
  • Page 21 NOTE: If the Start/Resume button is located on top of door, push door firmly closed within 3 seconds of pressing START/RESUME. If the door is not closed within 3 seconds, the Start/Resume button LED will flash, an audible tone will be heard, and the cycle will not start. KitchenAid 2015 Microfiltration Dishwashers...

  • Page 22: Dishwasher Feedback Section

    3. Check that detergent dispenser cover is still closed. If cover is 5. Press START/RESUME. open, you will need to refill the detergent dispenser before open, you will need to refill the detergent dispenser before restarting your new cycle. restarting your new cycle. KitchenAid 2015 Microfiltration Dishwashers...

  • Page 23: Dishwasher Features

    OPERATION Dishwasher Features Your KitchenAid dishwasher may have some or all of these features. ProScrub Option Wash Area CULINARY CADDY Utensil Basket ® ® The ProScrub option wash area is located at the back of the lower Use the utensil basket to hold specialty ®...
  • Page 24 4. Insert front rack rollers on each side of the rack into the rack slots. 5. Close track stops on both sides of rack and slide rack back into dishwasher. KitchenAid 2015 Microfiltration Dishwashers 2-10...

  • Page 25: Dishwasher Care

    NOTE: Run a normal cycle with dishwasher detergent after cleaning the interior. Dishwasher Maintenance Procedure Cleaning the Dishwasher KitchenAid 2015 Microfiltration Dishwashers 2-11 Clean the exterior of dishwasher with a soft, damp cloth and mild detergent. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended, such as affresh Stainless Steel Cleaner Part Number W10355016.
  • Page 26 Damage from freezing is not covered by the warranty. When storing your dishwasher in the winter, avoid water damage by having your dishwasher winterized by authorized service personnel. KitchenAid 2015 Microfiltration Dishwashers 2-12...

  • Page 27: Consumer Troubleshooting Guide

    First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit http://kitchenaid.custhelp.com. In Canada, visit www.kitchenaid.ca (website may not be compatible with some mobile devices).
  • Page 28 Complete LED will blink 4 times in a row with a pause in between each set of blinks. When this error occurs, the controls will lock out and not allow another cycle to be started. Call for service. KitchenAid 2015 Microfiltration Dishwashers 2-14...
  • Page 29 To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached and avoid overfilling. TUB IS DISCOLORED NOTES: High iron content in the water can discolor the tub. Tomato-based foods can discolor the tub or dishware. A citrus-based cleaner can be used to clean. KitchenAid 2015 Microfiltration Dishwashers 2-15...

  • Page 30: Notes

    OPERATION Notes KitchenAid 2015 Microfiltration Dishwashers 2-16...

  • Page 31: Section 3 - Installation

    INSTALLATION Section 3: Installation This section provides installation requirements and procedures for the “KitchenAid 2015 Microfiltration Dishwashers.” n Dishwasher Safety n Installation Requirements n Location Requirements n Drain Requirements n Electrical Requirements n Installation Instructions n Check Operation n If Dishwasher Does Not Operate...

  • Page 32: Dishwasher Safety

    WARNING: To reduce the risk of electric shock, fire, or injury to persons, the installer must ensure that the dishwasher is completely enclosed at the time of installation. KitchenAid 2015 Microfiltration Dishwashers...

  • Page 33: Installation Requirements

    5 years to reduce the risk of hose failure. Record hose installation Other Parts Needed: (not provided) or replacement dates on the hose for future reference. †®TORX, T15, and T20 are registered trademarks of Acument Intellectual Properties, LLC. KitchenAid 2015 Microfiltration Dishwashers...

  • Page 34: Location Requirements

    Damage from freezing is not covered by the warranty. NOTE: If dishwasher will be left unused for a period of time or in a location where it may be subject to freezing, have it winterized by authorized service personnel. KitchenAid 2015 Microfiltration Dishwashers...
  • Page 35 May be Area reduced to 33 " (85.1 cm) by removing the wheels and perforated area of insulation 6 " (blanket) on dishwasher. (15.9 cm) E. Minimum, measured from narrowest point of opening. KitchenAid 2015 Microfiltration Dishwashers...

  • Page 36: Drain Requirements

    A 90° elbow with ³⁄₄" hose connection with rubber washer. See the “Tools and Parts” section at the front of the guide for part details and orders. Do not solder within 6" (15.2 cm) of the water inlet valve. KitchenAid 2015 Microfiltration Dishwashers...

  • Page 37: Installation Instructions

    NOTE: A grounded 3 prong outlet is required inside a cabinet next to the dishwasher cabinet opening. Drill a 1¹⁄₂" (3.8 cm) hole in cabinet side or rear. See the “Product and Cabinet Opening Dimensions” section. KitchenAid 2015 Microfiltration Dishwashers...
  • Page 38 Metal cabinet: Cover edges of hole with a grommet. length. See the “Tools and Parts” section at the front of the guide See the “Tools and Parts” section at the front of the guide for part for part details and orders. details. KitchenAid 2015 Microfiltration Dishwashers...
  • Page 39 Route drain hose, as shown, through hole in cabinet to the front center of opening where drain connection will be made. Tape drain hose to the floor in area shown. This will prohibit it from moving when dishwasher is moved into cabinet opening. KitchenAid 2015 Microfiltration Dishwashers...
  • Page 40 1. Using a hammer and screwdriver, knock plug into disposer. 2. Use needle-nose pliers to remove plug. 3. Attach drain hose to disposer inlet with large drain hose clamp (provided). Use pliers to squeeze clamp open and move into position. KitchenAid 2015 Microfiltration Dishwashers 3-10...
  • Page 41 1¹⁄₂" to 2" (3.8 to 5 cm) screw-type clamp (not provided). 3. Use a rubber hose (not provided) with screw-type clamps (not provided) to connect from waste tee to air gap. KitchenAid 2015 Microfiltration Dishwashers 3-11...
  • Page 42 Using 2 or more people, grasp sides of dishwasher door frame and place dishwasher on its back. Do not use door panel as a worktable without first covering with a towel to avoid scratching the door panel. KitchenAid 2015 Microfiltration Dishwashers 3-12...
  • Page 43 Reattach and tighten the ground connector screw relief is provided with the power cord kit. See the “Tools and to the raised floor of the box. Parts” section at the front of the guide for part details and orders. KitchenAid 2015 Microfiltration Dishwashers 3-13...

  • Page 44: Determine Cabinet Opening

    Adjustment Chart” for wheel position and height of front legs Adjustment Chart” for wheel position and for wheel position and Tighten strain relief screws to secure cord. needed for your cabinet opening height. height of front legs needed for your cabinet opening height. KitchenAid 2015 Microfiltration Dishwashers 3-14...

  • Page 45: Install Door Handle

    Insert the short end of the hex key into the setscrews. Tighten the setscrews ¹⁄₄ turn past snug. Retain hex key with Installation Instructions. Turn both leveler legs to the same height. Put wheels in the required position determined from “Dishwasher Height Adjustment Chart.” KitchenAid 2015 Microfiltration Dishwashers 3-15...

  • Page 46: Choose Attachment Option

    NOTE: Save the buttons to cover the holes after dishwasher is installed. Remove the brackets from the package and insert into the open slots on the left-hand and right-hand top of the dishwasher collar, as shown. KitchenAid 2015 Microfiltration Dishwashers 3-16...

  • Page 47: Prepare Water Supply Line

    Check that water line is on the left-hand side of opening and drain hose is near the center of the cabinet opening. †®TEFLON is a registered trademark of E.I. Du Pont De Nemours and Company. KitchenAid 2015 Microfiltration Dishwashers 3-17...
  • Page 48 NOTE: Tensioners on both sides of dishwasher should be secured at same holes. Align front of dishwasher door panel with front of cabinet doors. You may need to adjust alignment to be even with your cabinets. KitchenAid 2015 Microfiltration Dishwashers 3-18...

  • Page 49: Connect Water Supply

    Place the small drain hose clamp onto the small end of the drain hose. Push the new drain hose into the rubber drain hose connector up to the drain hose stop. †®TEFLON is a registered trademark of E.I. Du Pont De Nemours and Company. KitchenAid 2015 Microfiltration Dishwashers 3-19...

  • Page 50: Make Direct Wire Electrical Connection

    Pull cable through UL Listed/CSA Approved strain relief in terminal box. Note: A maximum of two field wiring supply conductors (12 AWG largest size) plus one grounding conductor are permitted in the terminal box. KitchenAid 2015 Microfiltration Dishwashers 3-20...
  • Page 51 Connect wires, black to black and white to white, using the twist-on wire connectors. NOTE: Do not pre-twist stranded wire. Twist on wire connector. Gently tug on wires to be sure both are secured. KitchenAid 2015 Microfiltration Dishwashers 3-21...

  • Page 52: Secure Dishwasher To Cabinet Opening

    (included). If securing with a side attachment, check that sides of door do not rub against the screw heads. If they do, dishwasher must be re-centered. When dishwasher is properly centered, replace plastic buttons. KitchenAid 2015 Microfiltration Dishwashers 3-22...

  • Page 53: Complete Installation

    Check that the lower edge of the lower panel contacts the floor. Using a flat-blade screwdriver, turn the fasteners ¹⁄₄ turn clockwise Adjust if necessary. to lock into place. The fasteners slot will be straight up and down when properly locked. KitchenAid 2015 Microfiltration Dishwashers 3-23...
  • Page 54 3 seconds, the Start/Resume indicator light will flash until you press it again. (You must also do this when adding a dish during the middle of a cycle.) Plug into a grounded 3 prong outlet. KitchenAid 2015 Microfiltration Dishwashers 3-24...

  • Page 55: Section 4 - Component Access (Multimedia Enhanced)

    COMPONENT ACCESS Section 4: Component Access Multimedia Enhanced This section provides service parts access, removal, and installation instructions for the “KitchenAid 2015 Microfiltration Dishwashers.” n Insulation Blanket n Door Latch Strike n Door Spring Adjustment n Water Inlet & Drain Hose n Advanced ProDry™...
  • Page 56 Installing Insulation Blanket (Stainless Steel Tub Models Only) 1. Fasten the blanket on the hooks located on each side of the tub, (see Figures 1 and 2). Figure 1 Figure 1 Figure 2 Figure 3 Figure 2 KitchenAid 2015 Microfiltration Dishwashers...

  • Page 57: Adjustable Door Springs

    The screw can be put into one of 3 holes (1, 2, 3) in the front leg of dishwasher. If the door closes by itself, move the tensioner to a KitchenAid 2015 Microfiltration Dishwashers lower-numbered hole and replace screw. Reattach door spring to rear leg.

  • Page 58: Advanced Prodry™ (Side Dry)

    Blower Assembly (see Figure 3). 4. Remove the two (2) 1/4” screws securing Blower Assembly to dishwasher and remove assembly (see Figure 3). Vent Hose Blower Exhaust Tube Connector Blower Blower Ass’y Assembly Figure 3 Figure 1 KitchenAid 2015 Microfiltration Dishwashers...

  • Page 59: Overfill Assembly

    2. Open right and left side covers, (see Figure 3). Float Right Cover Left Cover Standpipe nut Flat Gasket Housing and standpipe Figure 3 Location of float switch components. See Figure 4. Float Switch Switch Switch Lever Float Stem Switch Lever Figure 1 Figure 4 KitchenAid 2015 Microfiltration Dishwashers...

  • Page 60: Interior Led Lighting

    2. Access the LEDs on top of the tub (see Figure 1). Figure 4 6. Order LED Kit when replacing defective LED. LED Kit Contents (see Figure 5). Figure 1 3. Remove harness from LED connector (see Figure 2). Gasket Figure 5 Figure 2 KitchenAid 2015 Microfiltration Dishwashers...

  • Page 61: Accessing Door Components

    5. Remove the outer door panel and UI assembly. 1. Unplug dishwasher or disconnect power. 2. Remove 8 to 10 short screws on the sides and 2 long screws on each side of the latch assembly (see Figure 1). Figure 1 KitchenAid 2015 Microfiltration Dishwashers...

  • Page 62: Removing User Interface

    2. Latch Assembly 3. 4-Wire Jumper 4. Screw Figure 2 NOTE: The light pipe is not removed during UI replacement. It remains affixed to the outer door panel. (See Figure 3.) Figure 3 - Light Pipe KitchenAid 2015 Microfiltration Dishwashers...

  • Page 63: Removing Latch Assembly

    3. To remove latch assembly, insert a small flat-blade screwdriver into the clip slots on each side of the latch. Front Gently push in to release latch clips, (see Figures 1 and 2). Strike Entry Figure 4 Figure 1 Figure 2 KitchenAid 2015 Microfiltration Dishwashers...

  • Page 64: Removing Dispenser Assembly

    4b. MINI DISPENSER: Use a flat-blade screwdriver on locking clips to remove dispenser assembly (see Figures 2 & 4). Dispenser Assembly Locking Clips Figure 1 - Long Dispenser Inner Door Panel Figure 4 - Mini Dispenser Figure 2 - Mini Dispenser 4-10 KitchenAid 2015 Microfiltration Dishwashers...

  • Page 65: In Tub Components

    In Tub Components Interior LED Lighting (available on some models) Vent Outlet Feed Tube to Middle and Upper Spray Arms ProScrub Manifold Water Inlet Lower Spray Arm Water Level Float Coarse Filter Heater Tub Component Identification KitchenAid 2015 Microfiltration Dishwashers 4-11...

  • Page 66: Spray Arms, Feed Tube, And Manifold

    COMPONENT ACCESS Spray Arms, Feed Tube, and Manifold Retainer Feed tube Spray arm (upper) Manifold Spray Nozzles (6) Manifold, ProScrub Manifold, Bottlewash Spray arm Component Identification 4-12 KitchenAid 2015 Microfiltration Dishwashers...

  • Page 67: Removing The Racks

    4. Then remove the back end of the rack, by pulling the back Track end out with a slightly forward, and then upward motion. Track Stop Figure 4 KitchenAid 2015 Microfiltration Dishwashers 4-13...

  • Page 68: Removing Lower Spray Arm

    2. Grasp lower spray arm nut and turn 1/4” clockwise to secure in place on diverter housing. 3. Run the Diagnostic Cycle to verify spray arm operation. Scrubbing Arm Figure 2 Soaking Arm Corner Arm Figure 4 4-14 KitchenAid 2015 Microfiltration Dishwashers...
  • Page 69 3. Gently pull back on locking lever and swing up feed tube assembly (see Figures 2 and 3). Figure 4 5. Remove feed tubes from sump assembly, (see Figure 5). Figure 2 Figure 3 Figure 5 KitchenAid 2015 Microfiltration Dishwashers 4-15...

  • Page 70: Removing Diverter Disk

    1. Release the lock on the diverter housing, (see Figure 1). Figure 3 Diverter Disk: Figure 1 2. Rotate the housing counterclockwise, (see Figure 2). 4. The diverter disc attaches to a keyed shaft, (see Figure 4). Figure 2 Figure 4 continued..4-16 KitchenAid 2015 Microfiltration Dishwashers...
  • Page 71 1. Align the arrow on the diverter housing to the lower arrow on the sump. 2. Rotate the housing clock wise until the diverter housing locks in place, (see Figure 7). Figure 5 Figure 7 Figure 6 KitchenAid 2015 Microfiltration Dishwashers 4-17...

  • Page 72: Under Tub Components

    Under Tub Components Terminal Box Fill Valve Thermostat Control Board Blower Fan Drain Hose Rotating Inlet Filter OWI / NTC Drain Pump Diverter & Lower Wash Arm Motor Heater Motor Capacitor Wash Motor Figure 1 4-18 KitchenAid 2015 Microfiltration Dishwashers...

  • Page 73: Removing Electronic Control

    See Figure 6. Figure 2 3. Slide electronic control to the left to disengage tabs from control bracket, (see Figure 3). Remove control assembly. NOTE: Terminal box removed to show control tab locations. Figure 6 KitchenAid 2015 Microfiltration Dishwashers 4-19...

  • Page 74: Removing Heater Assembly

    3. Remove both heater element nuts (see Figure 2). 4. Remove heater element assembly from tub. Heater Components 1. Heater Element Assembly 2. Heater Washer 3. Heater Element Nut Figure 2 Heater Connector Heater Connector Figure 1 4-20 KitchenAid 2015 Microfiltration Dishwashers...

  • Page 75: Removing Drain Pump & Sump Assembly

    (see Figure 1). and 2). NOTE: Be prepared to catch the water from the sump area. Figure 1 Figure 1 3. Rotate the drain pump 1/4 turn counter clockwise, (see Figure 2). Figure 2 Figure 2 KitchenAid 2015 Microfiltration Dishwashers 4-21...
  • Page 76 (see Figures 5, 6 and 7). tub. 6. From inside the tub, tilt the sump assembly and lift out far enough to flip sump over. See Figures 8 and 9. Figure 5 Figure 8 4-22 KitchenAid 2015 Microfiltration Dishwashers...
  • Page 77 OWI harness (or remove OWI from sump) 8. Pry off harness clip from sump (see Figure 10). Remove sump assembly from dishwasher. Figure 11 Harness Clip Figure 12 Figure 10 KitchenAid 2015 Microfiltration Dishwashers 4-23...

  • Page 78: Removing Optical Water Indicator

    1. Unplug dishwasher or disconnect power. 2. Locate Optical Water Indicator on bottom of sump assembly (see Figure 1). Figure 2 4. Pull out to remove, see figure 3. Figure 1 Figure 3 5. Disconnect harness from Optical Water Indicator. 4-24 KitchenAid 2015 Microfiltration Dishwashers...

  • Page 79: Removing Diverter Assembly

    Figure 1 - Diverter assembly w/spray arm motor KitchenAid 2015 Microfiltration Dishwashers 4-25...

  • Page 80: Microfiltration Wash System Parts

    Figure 1 - Exploded View Wash Motor Parts Number Description Motor Volute Ring, Volute Filter Ass’y, Pump (RIF) Spring, Compression Housing, Pump Screw Hose Ass’y (includes 2 clamps) Capacitor (shown at right) Figure 2 - Wash Motor Assembly 4-26 KitchenAid 2015 Microfiltration Dishwashers...

  • Page 81: Removing Wash Motor & Rotating Inlet Filter

    (See figure 1.) Remove Harness Figure 3 5. Pull down slightly on wash motor so that the isolator tube (see Figure 4) clears the sump edge gasket. Figure 1 Isolator Tube Pull DOWN and OUT Figure 4 KitchenAid 2015 Microfiltration Dishwashers 4-27...
  • Page 82 9. Remove pump housing from motor assembly (see Figure Figure 6 (only 2 of 3 screws are shown). Figure 8 Figure 6 NOTE: The pump housing is keyed to the motor assembly for ease of reassembly. 4-28 KitchenAid 2015 Microfiltration Dishwashers...
  • Page 83 See Figure 12. 11. Remove Impeller Assembly - Figure 10 shows the motor and impeller assembly. Impeller ROTATING SEAT FACE SEAL Figure 10 STATIONARY SEAT FACE SEAL IMPELLER Figure 12 KitchenAid 2015 Microfiltration Dishwashers 4-29...

  • Page 84: Rotating Inlet Filter Parts

    COMPONENT ACCESS Rotating Inlet Filter SCREEN-FILTER, MICRO, RIF BAR-IMPEDANCE, EXTERNAL, RIF HOUSING-BAR, IMPEDANCE, EXT, RIF SHAFT-IMPEDANCE, INTERNAL, RIF 5.2ID 11.2OD 1.6THK FLW TAB SS (2 per) WAVE SPRING 3/16 E-RING SS Figure 13 4-30 KitchenAid 2015 Microfiltration Dishwashers...

  • Page 85: Section 5 - Diagnostics & Troubleshooting

    DIAGNOSTICS & TROUBLESHOOTING Section 5: Diagnostics & Troubleshooting This section provides diagnostic, fault codes, and troubleshooting information for the “KitchenAid 2015 Microfiltration Dishwashers.” n Diagnostics & Troubleshooting Safety n Service Diagnostic Cycle n Service Diagnostic Cycle Notes n Customer Cycle Operation...
  • Page 86 Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use of this data sheet. KitchenAid 2015 Microfiltration Dishwashers...
  • Page 87 DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only KitchenAid 2015 Microfiltration Dishwashers...

  • Page 88: Service Diagnostic Cycle Notes

    16 and turn on the Clean LED in interval 15 if bulk soil detected. n Drain until OWI sensor sees the presence of air or a maximum of 1:52 during interval 6 and turn on the Clean LED in interval 5 if air detected. KitchenAid 2015 Microfiltration Dishwashers...

  • Page 89: Service Diagnostics With Error Codes

    OR ON DISPLAY MODELS Read “F#” on Display 0.5 seconds Read “E#” on Display 1 second NOTE: Once error codes are extracted, refer to the “Service Error Codes” table to diagnose and correctly resolve the root cause condition. KitchenAid 2015 Microfiltration Dishwashers...

  • Page 90: Service Error Codes

    - CHECK ERROR CODE HISTORY FOR FAN ERROR 10-3 AS POTENTIAL CAUSE OF CONDENSATION ON USER INTERFACE. - VERIFY PRESENCE OF VENT CURRENT IF MODEL HAS A VENT WAX MOTOR. REFER TO “LEAKS OR DRIPS ON CABINET OR FLOOR” IN THE “TROUBLESHOOTING GUIDE” SECTION. KitchenAid 2015 Microfiltration Dishwashers...
  • Page 91 CHECK FOR BROKEN PLASTIC PIECES ON LATCH ASSEMBLY. REPLACE LATCH IF FAULTY. IF NONE OF THE ABOVE 1. WITH DOOR OPEN, VERIFY 13 VDC PRESENT ACROSS P9-5 AND P9-6. 2. IF NO VOLTAGE PRESENT, UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE CONTROL. KitchenAid 2015 Microfiltration Dishwashers...
  • Page 92 1. DISCONNECT DRAIN HOSE AT PLUMBING CONNECTION. 2. ELEVATE HOSE ABOVE DISHWASHER AND FILL WITH WATER. IF WATER FLOWS INTO DISHWASHER, REPLACE ENTIRE DRAIN LOOP (INSTALL AS HIGH AS POSSIBLE AND ATTACH TO UNDERSIDE OF COUNTERTOP IF POSSIBLE). KitchenAid 2015 Microfiltration Dishwashers...
  • Page 93 CONTROL. 2-HEATER HEATER DRIVE CIRCUIT ON THE CONTROL. 1. UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE CONTROL. STUCK ON 2. INSPECT HEATER AND CONNECTIONS FOR OVERHEATING / SHORTING. IF EVIDENCE OF OVERHEATING OR SHORTS EXISTS, REPLACE. KitchenAid 2015 Microfiltration Dishwashers...
  • Page 94 SPRAY ARM DRIVE CIRCUIT ON THE CONTROL. - REFER TO FUSE SERVICE AND RESISTANCE CHECK ON PAGE 6-4 IN “TESTING” SECTION. 1 (REPLACE CONTROL IF OPEN). - CHECK FOR OPEN OR SHORTED LOWER SPRAY ARM MOTOR WINDING RESISTANCE. REPLACE DIVERTER MODULE. KitchenAid 2015 Microfiltration Dishwashers 5-10...

  • Page 95: Troubleshooting Guide

    DISPLAY MODULE. FOR AN LCD MODEL . REPLACE CONTROL. CONTROL DETECTED DOOR SWITCH REFER TO “SERVICE ERROR CODES” TABLE. PROBLEM. USER INTERFACE OR CONTROL 1. UNPLUG DISHWASHER OR DISCONNECT POWER. 2. REPLACE UI/CONSOLE AND/OR CONTROL. KitchenAid 2015 Microfiltration Dishwashers 5-11...
  • Page 96 DIVERTER PROBLEM PREVENTED WATER REFER TO SERVICE ERROR CODES TABLE. FROM HEATING (PLASTIC TUBS MODELS ONLY). A WATER HEATING PROBLEM COULD CAUSE REFER TO SERVICE ERROR CODES TABLE. LONG CYCLES BUT WILL TYPICALLY CAUSE A “WATER HEATING FAULT”. KitchenAid 2015 Microfiltration Dishwashers 5-12...
  • Page 97 DIVERTER PROBLEM. REFER TO SERVICE ERROR CODES TABLE. 9-1, 9-2 MICRO FILTER MAY BE PLUGGED BY HARD WATER DEPOSITS OR OTHER MATERIALS. CLEAN FILTER. IF THERE IS APPARENT DAMAGE, REPLACE FILTER. IF THERE IS HARD WATER, INSTRUCT CUSTOMER ON PROPER MAINTENANCE. KitchenAid 2015 Microfiltration Dishwashers 5-13...
  • Page 98 1. DISCONNECT DRAIN HOSE AT PLUMBING CONNECTION. 2. ELEVATE HOSE ABOVE DISHWASHER AND FILL WITH WATER. IF WATER FLOWS INTO DISHWASHER, REPLACE ENTIRE DRAIN LOOP. INSTALL AS HIGH AS POSSIBLE AND ATTACH TO UNDERSIDE OF COUNTERTOP IF POSSIBLE. KitchenAid 2015 Microfiltration Dishwashers 5-14...
  • Page 99 REFER TO SERVICE ERROR CODES TABLE. WATER HEATING PROBLEM, HEATER STUCK REFER TO SERVICE ERROR CODES TABLE. WATER HEATER DISPLACED FROM INSPECT HEATER. ADJUST BACK INTO POSITION IF NEEDED. MOUNTING CLIP AND / OR PULLED OFF CENTER. KitchenAid 2015 Microfiltration Dishwashers 5-15...
  • Page 100 AIR PRESSURE SURGE WHEN DOOR IS INSTRUCT CUSTOMER TO LEAVE DOOR OPEN A FEW MINUTES OPENED AND IMMEDIATELY CLOSED WHILE BEFORE RE-CLOSING IF OPENED WHILE DISHWASHER IS HOT. DISHWASHER IS HOT CAN FORCE DROPLETS OUT THE VENT DUCT. KitchenAid 2015 Microfiltration Dishwashers 5-16...

  • Page 101: Section 6 - Testing

    TESTING Section 6: Testing This section provides a wiring diagram, control board specifications, testing procedures and strip circuits the “KitchenAid 2015 Microfiltration Dishwashers.” n Testing Safety n Wiring Diagram n Control Board Information n General Theory of Operation n Power Check...
  • Page 102 Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use of this data sheet. KitchenAid 2015 Microfiltration Dishwashers...
  • Page 103 TESTING KitchenAid 2015 Microfiltration Dishwashers...

  • Page 104: Control Board Information

    • The testing procedures in this section may require the use of needle probes to measure voltage. Failure to use needle probes will damage the connectors. KitchenAid 2015 Microfiltration Dishwashers...

  • Page 105: Electronic Control Board

    What To Do If Fuse Open: Dishwasher Strip Circuits NEUTRAL DC GND KitchenAid 2015 Microfiltration Dishwashers ual circuits are for use in diagnoses. Do not continue with Unplug dishwasher or disconnect power. Inspect and check resistance of all loads on fuse appliance if a fuse is blown, a circuit breaker is tripped, or if Perform resistance checks.

  • Page 106: General Theory Of Operation

    ¾ If it has, turn off dishwasher and reconnect one connector at a time until the component loading down that supply has been identified. 11. Unplug dishwasher or disconnect power. 12. Reassemble all parts and panels. KitchenAid 2015 Microfiltration Dishwashers...

  • Page 107: Door Switch Circuit

    Pilot (L1) Relay Heater (L1) Relay Motor (N) Relay Sensing Input N.O. P9-6 P9-5 Door Micro Pin Micro Pin Micro Pin Micro Pin Switch P10-4 Electronic Control Electronic Control KitchenAid 2015 Microfiltration Dishwashers Motor Power Sense Resistor Winding or Jumper...

  • Page 108: Fill Circuit

    Electronic Control Overfill 120V, 60 Hz, 6W Switch Circuit) Float Switch Electronic Control No test pad on P6-7. Electronic Control No test pad on P6-4. Recommend using test pad on P6-6. Recommend using test pad on P10-1. KitchenAid 2015 Microfiltration Dishwashers...

  • Page 109: Dispenser Circuit

    260Ω - 300Ω Switch Circuit) 120V, 60 Hz, 17W Electronic Control Test pad on P9-3 might crowd P9-1. Recommend using test pad on P10-1. KitchenAid 2015 Microfiltration Dishwashers Diverter Sensor se top hole of jumper W2 as test point for F9. N.O.

  • Page 110: Water Heating / Heat Dry

    Thermostat Heater L1 Relay Heater N Relay 8Ω - 30Ω (Also see Door Opens (Also see Door 120V, 60 Hz Switch Circuit) 207°F - 217°F Switch Circuit) 785W Wet (97°C - 103°C) 500W Dry KitchenAid 2015 Microfiltration Dishwashers 6-10 Fill...

  • Page 111: Water Sensing With Owi Sensor

    Temperature: NTC Thermistor Pin 5 h Circuit) P12-2 46KΩ - 52KΩ at 77°F (25°C) Pin 6 11KΩ - 13KΩ at 140°F (60°C) P12-1 Measure NTC resistance at P12-1 and P12-3 connector disconnected from control. KitchenAid 2015 Microfiltration Dishwashers 6-11 Float Float Switch...

  • Page 112: Diverter Motor

    1,300Ω - 1,600Ω Electronic Control Control Switch closes m 120V, 60 Hz, 3W and then reope No test pad on P7-4. reaches each p Recommend using test pad on P10-1. KitchenAid 2015 Microfiltration Dishwashers 6-12 Water Softener Regeneration Valve Salt Le...

  • Page 113: Diverter Sensor/Position Switch

    Switch closes momentarily and then reopens as the diverter No test pad on P11-3. reaches each potential diverter position. Recommend using test pad on P11-2. KitchenAid 2015 Microfiltration Dishwashers 6-13 Salt Level Sensing (Closed when salt low) Salt Level Reed Switch...

  • Page 114: Wash Motor

    Electronic Control 120V, 60 Hz, 190W typical Heat Dry and Water Sensing with O.W.I. Sensor (Water/Air/Soil/Temperature) Control monitors temperature during water heating periods. See “Wash/Rinse” and “Water Sensing with O.W.I. Sensor (Water/A KitchenAid 2015 Microfiltration Dishwashers 6-14 its. Electronic Control...

  • Page 115: Drain Motor

    120V, 60 Hz, 45W No test pad on P6-3. Recommend using test pad on P10-1. (Detergent and Rinse Aid) Electronic Control KitchenAid 2015 Microfiltration Dishwashers Dispenser Wax Motor 6-15 Use top hole of jumper 1.4KΩ - 2.8KΩ 120V, 60 Hz, 10W W2 as test point for F9.

  • Page 116: Lower Spray Arm Motor

    120 V, 60 Hz, 6 Watts No test pad on P8-3. Recommend using test pad on P10-1. KitchenAid 2015 Microfiltration Dishwashers Drying 6-16 For Heated Dry, heater is also running. See “Heater” circuit under “Water Heating/Heat Dry and Water Sensing with O...

  • Page 117: Ac Fan Motor

    No test pad on P7-3. 120 V, 60 Hz, 12 Watts Recommend using test pad on P10-1. KitchenAid 2015 Microfiltration Dishwashers Service Diagnostics with Error Codes 6-17 equence: Press any 3 keys in the sequence 1-2-3-1-2-3-1-2-3 with no more than 1 second between key presses.

  • Page 118: Interior Led Lighting

    11. Plug in dishwasher or reconnect power. Strip Circuit – Interior LED Lighting LED TUB LIGHTS Electronic Control Electronic Control J13-4 J13-1 13 VDC Pin 3 Pin 1 Pin 3 Pin 1 Pin 3 Pin 1 Light Light Light KitchenAid 2015 Microfiltration Dishwashers 6-18...

  • Page 119: User Interface (Ui)

    Wait for at least 10 seconds. If still no drain response, then replace control or LCD display module (whichever one the UI was connected to). 9. Unplug dishwasher or disconnect power. 10. Reassemble all parts and panels. 11. Plug in dishwasher or reconnect power. KitchenAid 2015 Microfiltration Dishwashers 6-19...

  • Page 120: Notes

    TESTING Notes KitchenAid 2015 Microfiltration Dishwashers 6-20...

  • Page 121: Product Specifications & Warranty Information Sources (Inside Back Cover)

    IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN...
  • Page 122 KitchenAid 2015 Microfiltration Dishwashers with Advanced ProDry™ W10787848A...

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