Sharp AQUOS SH-02L Instruction Manual page 205

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z Handset operation is unstable
y The apps installed on the handset after purchase
may become a cause. If you can improve the
symptoms by activating the handset with the safe
mode set, you may be able to improve the symptoms
by uninstalling the installed apps.
* The safe mode is a function to activate the
handset in a state close to that at the time of
purchase.
y For activating the safe mode
Turn the power on again when the power is turned
off, then keep pressing & on the screen during
activation until the standby screen is displayed.
* Alternatively, H while the power is turned on (for
at least 1 second)▶Point the cursor to [Power
off]▶t (for at least 1 second)▶[OK] to activate
the safe mode.
You can also restart the handset in the safe
mode from Self check.
* When the safe mode is activated, [Safe mode] is
displayed at the bottom left of the screen.
* To deactivate the safe mode, turn the power on
again.
y Back up the necessary data in advance before
using the safe mode.
y The safe mode is not an ordinary activating state
and thus deactivate the safe mode if you want to
use in an ordinary way.
P. 165 "Self check"
z App does not work properly (cannot be activated or
error occurs)
y Is there disabled application? Try again after
enabling the disabled application.
"Enabling an app"
Calling
z Calls cannot be made by pressing key
y Make sure [Restrict calls] is not set.
"Restrict calls"
y Make sure Airplane mode is not set.
"Network"
z Ringtone does not sound
y Make sure the sound volume for incoming calls and
notifications is not set to [Silent].
"Sound/vibration"
y Make sure Public mode (power OFF), the manner
mode or Airplane mode is not activated.
"Network services", P. 150 "Mode settings", P. 158
"Network"
y Make sure Set ring start time or Reject call setting
is not set.
P. 89 "Incoming call settings",
P. 89 "Reject call setting"
y Is Answer time setting set to "0sec"?
"Call/Ans Memo"
y Make sure the ringing time for Voicemail service or
Call forwarding service is not set to "0sec".
P. 88 "Network services"
203
P. 163
P. 154
P. 158
P. 150
P. 88
P. 87
Appendix/Index

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