General Inquiries
<docomo Information Center>
(Business hours: 9:00 a.m. to 8:00 p.m.)
※Service available in: English, Portuguese, Chinese,
Spanish.
※Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m.
(open all year round))
■
From DOCOMO mobile phones (In Japanese only)
(No prefix)
※Unavailable from land-line phones, etc.
■ From land-line phones (In Japanese only)
※Unavailable from part of IP phones.
●Please confirm the phone number before you dial.
●For Applications or Repairs and After-Sales Service, please contact the above-mentioned information
center or check the docomo Shop etc. near you on the NTT DOCOMO website and contact.
NTT DOCOMO website https://www.nttdocomo.co.jp/english/
(toll free)
(toll free)
(toll free)
Troubleshooting & Repairs
(Business hours: 24 hours (open all year round))
■
From DOCOMO mobile phones (In Japanese only)
(No prefix)
※Unavailable from land-line phones, etc.
■ From land-line phones (In Japanese only)
※Unavailable from part of IP phones.
(toll free)
(toll free)
'19.1(1st Edition)
19A YI242①
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