ZKTeco EFace10 User Manual
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Product Name and Model Number
User Manual
EFace10
Date: March 2021
Doc Version: 1.0
English
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
P a g e
| 1
For further details, please visit our Company's website
https://www.zkteco.in
/
Copyright©2020 ZKTECO CO., LTD. All rights reserved.
User Manual

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Summary of Contents for ZKTeco EFace10

  • Page 1 Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website https://www.zkteco.in P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 2 Copyright © 2021 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or "ZKTeco").
  • Page 3 EFace10 User Manual relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors.
  • Page 4 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
  • Page 5 The general information which helps in performing the operations faster The information which is significant Care taken to avoid danger or mistakes The statement or event that warns of something or that serves as a cautionary example. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 6: Table Of Contents

    ..................................... 29 ETWORK IAGNOSIS SYSTEM SETTINGS ..........................30 ....................................... 30 ......................................31 TTENDANCE ....................................32 ARAMETERS ....................................... 35 ACTORY ESET USB U ......................................35 PGRADE PERSONALIZE SETTINGS ........................36 P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 7 EGISTRATION OF ISIBLE IGHT MAGES ........................55 EQUIREMENTS FOR ISIBLE IGHT IGITAL MAGE APPENDIX 2 ............................... 56 ................................56 TATEMENT ON THE IGHT TO RIVACY ....................................57 FRIENDLY PERATION P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 8: Safety Measures

    Lightning - External lightning conductors can be installed to protect against electrical storms. It stops power-ups from destroying the system. NOTE: The devices should be installed in areas with limited access. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 9: Instruction For Use

    Recommended Standing Posture and Facial Expression  Standing Posture Facial Expression NOTE: During enrolment and verification, please maintain natural facial expression and standing posture. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 10: Face Registration

    If a part of the face is covered with a hat, a mask, an eye patch, or sunglasses, authentication  may fail. Do not cover the face, allow the device to recognize both the eyebrows and the face. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 11: Standby Interface

    NOTE: The punch state options are off by default and need to be changed to other option. Refer "7.4 Punch States Options" in order to get the punch state options on the standby screen. P a g e | 10 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 12: Virtual Keyboard

    In this verification mode, the device compares the collected facial images with all face data registered in the device. The following is the pop-up prompt of a successful comparison result. P a g e | 11 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 13 After successful verification, the prompt box displays "Successfully verified", as shown below: If the verification is failed, it prompts “Please adjust your position!”. P a g e | 12 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 14: Card Verification

    If the user has registered password and face in addition to his/her card, and the verification method is set to password/face/card verification, the following screen will appear. Select the icon to enter the card verification mode. P a g e | 13 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 15: Password Verification

    If the user has registered face and card in addition to password, and the verification method is set to password/face/card verification, the following screen will appear. Select the icon to enter password verification mode. Input the password and press [OK]. P a g e | 14 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 16: Combined Verification

    Personnel ID in the Device. This method compares the entered verification of a person with all the verification template previously stored to that Personnel ID in the Device. P a g e | 15 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 17 Device. But as the employee has registered only the Face but not the Password, the verification will not  get completed and the Device displays “Verification Failed”. P a g e | 16 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 18: Main Menu

    To automatically test whether each module functions properly, including the LCD Autotest Screen, Audio, Camera, and real-time clock. To view Data Capacity and Device and Firmware information of the current System Info device. P a g e | 17 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 19: User Management

    On the New User interface, tap User Role to set the role for the user as either Normal User or Super Admin. Super Admin: The Super Administrator owns all management privileges in the device.  P a g e | 18 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 20: Face

    Tap Card in the New User interface to enter the card registration page. On the Card interface, swipe the card underneath the card reading area. The card registration will  P a g e | 19 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 21: Password

    "Password not match!", where the user needs to confirm the password again. NOTE: The password may contain 1 to 8 digits by default. P a g e | 20 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 22: User Photo

    On the All Users interface, tap on the search bar on the user’s list to enter the required retrieval  keyword (where the keyword may be the user ID, surname, or full name) and the system will search for the related user information. P a g e | 21 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 23: Edit User

    Delete Face Only: Deletes the face information of the selected user. Delete Password Only: Deletes the password information of the selected user. Delete User Photo Only: Deletes the photo of the selected user. P a g e | 22 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 24: Display Style

    On the Main Menu, tap User Mgt., and then tap Display Style to enter Display Style setting interface. All the Display Styles are shown as below: Single Line Style Multiple Line Style Mixed Line Style P a g e | 23 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 25: User Role

    But if there is no super administrator registered in the device, then the device will prompt "Please enroll super admin first!” when enabling the User Role function. P a g e | 24 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 26: Communication Settings

    The default Gateway address is 0.0.0.0. It can be modified according to the Gateway network availability. The default DNS address is 0.0.0.0. It can be modified according to the network availability. P a g e | 25 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 27: Pc Connection

    Wi-Fi is enabled by default in the device. If you don't need to use the Wi-Fi network, you can toggle the Wi-Fi to disable the button. Tap Wireless Network on the Comm. settings interface to configure the Wi-Fi settings. P a g e | 26 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 28 NOTE: After successfully adding the WIFI manually, follow the same process to search for the added WIFI name. Click here to view the process to search the WIFI network. P a g e | 27 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 29: Cloud Server Setting

    The default Gateway address is 0.0.0.0. It can be modified according to the Gateway network availability. Cloud Server Setting Tap Cloud Server Setting on the Comm. settings interface to connect with the ADMS server. P a g e | 28 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 30: Network Diagnosis

    Tap Network Diagnosis on the Comm. settings interface. Enter the IP address that needs to be diagnosed and tap Start the diagnostic test to check whether the network can connect to the device. P a g e | 29 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 31: System Settings

    Tap Daylight Saving Time to enable or disable the function. If enabled, tap Daylight Saving  Mode to select a daylight-saving mode and then tap Daylight Saving Setup to set the switch time. Date Mode Week Mode P a g e | 30 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 32: Attendance

    When the record space of the attendance reaches the maximum threshold value, the device automatically displays the memory space warning. Attendance Log Alert Users may disable the function or set a valid value between 1 and 9999. P a g e | 31 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 33: Face Parameters

    The amount of time required to compare facial templates. Face comparison interval (s) Valid value: 0~9 seconds. Face Parameters Tap Face on the System interface to go to the face parameter settings. P a g e | 32 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 34 It is the image quality for facial registration and comparison. The higher the Image Quality value, the clearer image is required. P a g e | 33 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 35 NOTE: Improper adjustment of the exposure and quality parameters may severely affect the performance of the device. Please adjust the exposure parameter only under the guidance of the after-sales service personnel of our company. P a g e | 34 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 36: Factory Reset

    If no USB disk is plugged in, the system gives the following prompt after you tap USB Upgrade on the System interface. NOTE: If an upgrade file is required, please contact our technical support. A firmware upgrade is not recommenced under normal circumstances. P a g e | 35 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 37: Personalize Settings

    When there is no operation, and the time exceeds the set value, a slide show is Idle Time To Slide displayed. The function can be disabled, or you may set the value between 3 Show (s) and 999 seconds. P a g e | 36 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 38: Voice Settings

    Volume Adjust the volume of the device which can be set between 0-100. Bell Schedules Tap Bell Schedules on the Personalize interface to configure the Bell settings. P a g e | 37 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 39 Internal bell delay(s) seconds. All Bell Schedules Once the bell is scheduled, on the Bell Schedules interface, tap All Bell Schedules to view the newly scheduled bell. P a g e | 38 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 40: Punch States Options

    On the All Bell Schedules interface, tap the required bell schedule, and tap Delete, and then tap Yes to delete the selected bell. Punch States Options Tap Punch States Options on the Personalize interface to configure the punch state settings. P a g e | 39 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 41: Shortcut Key Mappings

    If the Shortcut key is defined as a function key (such as New user, All users, etc.), the configuration  is done as shown in the image below. P a g e | 40 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 42 (valid value 0~250), name. NOTE: When the function is set to Undefined, the device will not enable the punch state key. P a g e | 41 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 43: Data Management

    To delete all user photos in the device. Delete Wallpaper To delete all wallpapers in the device. Delete Screen Savers To delete the screen savers in the device. P a g e | 42 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 44 When selecting Delete by Time Range, you need to set a time range to delete all data within the specified time. Select Delete by Time Range Set the time range and click OK. P a g e | 43 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 45: Access Control

    Door Sensor Type Normal Open: The door is always open when electric power is on. Normal Closed: The door is always close when electric power is on. P a g e | 44 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 46: Usb Manager

    To download all block listed photos (photos taken after failed verifications) from Blocklist Photo the device into a USB disk. Work Code To save the work code in the device to a USB disk. P a g e | 45 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 47: Upload

    Encrypt The attendance data is encrypted during the uploading and downloading. Attendance Date Delete ATT Data After successful downloading, the attendance data on the device is deleted. P a g e | 46 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 48: Attendance Search

    4. The below figure shows the details of the 3. Once the log search succeeds, tap the record selected record. highlighted in green to view its details. P a g e | 47 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 49: Work Code

    It is the digital code of the work code. Users may set a valid value between 1 and 99999999. Name It is the naming of the work code. P a g e | 48 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 50: All Work Codes

    To set whether entering the work code is a must and whether the entered work code must exist during authentication. In 1: N or 1:1 verification, the system will automatically pop up the following window. Select the corresponding Word Code manually to verify successfully. P a g e | 49 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 51: Autotest

    To test the RTC. The device checks whether the clock works normally and Test Clock RTC accurately with a stopwatch. Touch the screen to start counting and press it again to stop counting. P a g e | 50 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 52: System Information

    Displays the device's name, serial number, MAC address, face algorithm, version Device Info information, platform information, manufacturer, and manufacture date. Firmware Info Displays the firmware version and other version information of the device. P a g e | 51 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 53: Connect To Zkbiosecurity Software

    Add the device by searching. The process is as follows: Click Attendance > Attendance Device > Device > Search, to open the Search interface in the software. P a g e | 52 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 54: Add Personnel On The Software

    Click Attendance > Attendance Device > Device > Control > Synchronize Software Data to the Devices to synchronize all the data to the device including the new users. P a g e | 53 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 55: Requirements Of Live Collection And Registration Of Visible Light Face Images

    Do not include more than one face in the capturing area. 10) A distance of 50cm to 80cm is recommended for capturing the image (the distance is adjustable, subject to body height). P a g e | 54 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 56: Requirements For Visible Light Digital Face Image Data

    The captured person should be easily visible, natural in color, no harsh shadow or light spot or reflection in the face or background. The contrast and lightness level should be appropriate. P a g e | 55 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 57: Statement On The Right To Privacy

    Thank you for choosing this hybrid biometric recognition product, which was designed and manufactured by ZKTeco. As a world-renowned provider of core biometric recognition technologies, we are constantly developing and researching new products, and strive to follow the privacy laws of each country in which our products are sold.
  • Page 58: Eco-Friendly Operation

    The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 57 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 59 ZKTeco Biometrics India Pvt. Ltd. Global R&D Centre Survey No 01/01, Outer Ring Road, Mahadevpura, Bengaluru, Karnataka – 560048 Phone: 080-68281342/48 | Email: sales@zkteco.in | Website: www.zkteco.in Copyright © 2021 ZKTECO CO., LTD. All Rights Reserved.

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