RAM Commercial CHASSIS CAB 3500 2021 Owner's Manual page 338

336 IN CASE OF EMERGENCY
SiriusXM Guardian™ Customer Care –

In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all

other vehicle issues.
Uconnect Customer Care - Total support for

Radio, Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the overhead
console.
NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator.
To cancel the SOS Call connection, push the
SOS call button on the overhead console or
press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off
the green LED light on the overhead console.
2. The LED light located within the ASSIST and
SOS buttons on the overhead console will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a
SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a

SOS Call.
The vehicle brand.

The last known GPS coordinates of the

vehicle.
4. You should be able to speak with the SOS
operator through the vehicle audio system
to determine if additional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention
to the road. ALWAYS drive safely with your
hands on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in this
vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may
result in an accident involving serious injury or
death.
NOTE:
Your vehicle may be transmitting data as

authorized by the subscriber.
Once a connection is made between the

vehicle's SOS Call system and the SOS oper-
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter-
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle's SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occurring
in the vehicle. The vehicle's SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi-
nates the connection.
5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.