RAM Commercial Promaster 2018 User Manual
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RAM Commercial Promaster 2018 User Manual

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  • Page 1 2018 PROMASTER USER GUIDE...
  • Page 2 IMPORTANT Get warranty and other information online – you can review and print or download a copy of the Owner’s Manual, Navigation/Uconnect manuals and the limited warranties provided by FCA US LLC for your vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable link in the “Popular Topics”...
  • Page 3 Congratulations on selecting your new FCA ments to its products without imposing any This User Guide is not a replacement for the full Owner’s Manual, and does not fully cover every US LLC vehicle. Be assured that it represents obligation upon itself to install them on prod- operation and procedure possible with your ve- precision workmanship, distinctive styling, ucts previously manufactured.
  • Page 4 HOW TO USE THIS MANUAL Chapters can be rapidly identified with dedi- Do not attempt sharp turns, abrupt maneu- cated graphic tabs, at the side of each odd vers, or other unsafe driving actions that can Essential Information page. A few pages further there is a key for cause loss of vehicle control.
  • Page 5 WARNINGS AND CAUTIONS While reading this User Guide you will find a series of WARNINGS to be followed to pre- vent incorrect use of components which could cause accidents or injuries. There are also CAUTIONS that must be fol- lowed to prevent against procedures that could result in damage to your vehicle.
  • Page 7 GRAPHICAL TABLE OF CONTENTS GETTING TO KNOW YOUR VEHICLE GETTING TO KNOW YOUR INSTRUMENT PANEL SAFETY STARTING AND OPERATING IN CASE OF EMERGENCY SERVICING AND MAINTENANCE TECHNICAL SPECIFICATIONS MULTIMEDIA CUSTOMER ASSISTANCE INDEX...
  • Page 9 GRAPHICAL TABLE OF CONTENTS GRAPHICAL TABLE OF CONTENTS INSTRUMENT PANEL ... . .8 INTERIOR.....9...
  • Page 10 INSTRUMENT PANEL Instrument Panel 1 — Air Vents 4 — Steering Wheel 2 — Multifunction Lever 5 — Windshield Wiper Lever 3 — Instrument Cluster 6 — Radio...
  • Page 11 INTERIOR Interior 1 — Door Locks/Window Switches 4 — Climate Controls 2 — Seats 5 — Switch Panel 3 — Gear Selector 6 — Glove Compartment...

  • Page 13: Table Of Contents

    GETTING TO KNOW YOUR VEHICLE GETTING TO KNOW YOUR VEHICLE KEYS ..... .12 EXTERIOR LIGHTS ....16 Climate Control Functions .

  • Page 14: Keys

    KEYS NOTE: The key fob may not be able to be detected by Key Fob the vehicle if it is located next to a mobile phone, laptop or other electronic device; Your vehicle uses a key start ignition system. these devices may block the key fob’s wire- The ignition system consists of a key fob with less signal.

  • Page 15: Seats

    Locking Doors With A Key NOTE: Heated Seats — If Equipped Changes or modifications not expressly ap- 1. Insert the key with either side up. On some models, the front driver and passen- proved by the party responsible for compli- 2.

  • Page 16: Adjustable Armrests - If Equipped

    NOTE: Adjustable Armrests — If HEAD RESTRAINTS Once a heat setting is selected, heat will be Equipped Head restraints are designed to reduce the felt within two to five minutes. The seat adjustable armrest can be raised risk of injury by restricting head movement in and adjusted for height.

  • Page 17: Front Head Restraint Adjustment

    Front Head Restraint Adjustment NOTE: WARNING! Do not reposition the head restraint 180 de- To raise the head restraint, pull upward on the rious injury or death to occupants of the grees to the incorrect position in an attempt head restraint. To lower the head restraint, vehicle.

  • Page 18: Steering Wheel

    STEERING WHEEL ward or push it inward as desired. To lock the steering column in position, push the control Telescoping Steering Column handle down until fully engaged. This feature allows you to lengthen or shorten WARNING! the steering column. The telescoping control handle is located below the steering wheel at Do not adjust the steering column while Multifunction Lever...

  • Page 19: High Beam/Low Beam Select Switch

    High Beam/Low Beam Select NOTE: If either light remains on and does not flash, Switch or there is a very fast flash rate, check for a Pull the multifunction lever toward you to defective outside light bulb. If an indicator switch the headlights to high beam.

  • Page 20: Climate Controls

    Windshield Washer Operation Mist Feature CLIMATE CONTROLS To use the washer, pull the windshield wiper/ Use the Mist feature when weather condi- The Climate Control System allows you to washer lever toward the steering wheel to tions make occasional usage of the wipers regulate the temperature, airflow, and direc- activate.
  • Page 21 Manual Climate Controls Manual Climate Control Descriptions Icon Description A/C Button Push the A/C button to engage the Air Conditioning (A/C). A LED will illuminate when the A/C system is engaged.
  • Page 22 Icon Description Recirculation Button Press and release this button to change the system between recirculation mode and outside air mode. Recirculation can be used when outside conditions such as smoke, odors, dust, or high humidity are present. NOTE: • Continuous use of the Recirculation mode may make the inside air stuffy and window fogging may occur. Extended use of this mode is not recommended.
  • Page 23 Icon Description Blower Control There are seven blower speeds. Use this control to regulate the amount of air forced through the system in any mode you select. The blower speed increases as you move the control clockwise from the OFF position. NOTE: Depending on the configuration, your vehicle may be equipped with four blower speeds.

  • Page 24: Climate Control Functions

    Icon Description Floor Mode Floor Mode Air comes from the floor outlets. A slight amount of air is directed through the defrost and side window demister out- lets. Mix Mode Mix Mode Air is directed through the floor, defrost, and side window demister outlets. This setting works best in cold or snowy con- ditions that require extra heat to the windshield.

  • Page 25: Operating Tips

    Recirculation Operating Tips equate system lubrication to minimize the possibility of compressor damage when the When outside air contains smoke, odors, or Summer Operation system is started again. high humidity, or if rapid cooling is desired, The engine cooling system must be protected you may wish to recirculate interior air by Window Fogging with a high-quality antifreeze coolant to pro-...

  • Page 26: Hood

    HOOD 2. Move to the outside of the vehicle, reach CAUTION! into the opening beneath the center of the to the heating elements. Labels can be Opening hood and push the safety latch lever to the peeled off after soaking with warm right to release it, before raising the hood.

  • Page 27: Internal Equipment

    Load Compartment Power Outlet — If Equipped CAUTION! The Load Compartment Power Outlet is lo- To prevent possible damage: cated in rear cargo compartment. The outlet • Before closing hood, make sure the hood can be is used for powering 12 Volt adaptive prop rod is fully seated into its storage accessories and recharging communications retaining clips.
  • Page 28 Power Outlet Fuses 1 — F14 Fuse 20 Amp Yellow Front Power Outlet 2 — F09 Fuse 15 Amp Blue Rear Power Outlet...

  • Page 29: Auxiliary Switches - If Equipped

    Auxiliary Switches — If Equipped WARNING! CAUTION! Your vehicle may be equipped with two aux- discharge sufficiently to degrade battery To avoid serious injury or death: iliary switches located on the instrument life and/or prevent the engine from start- • Only devices designed for use in this panel to the left of the steering column which ing.
  • Page 31 GETTING TO KNOW YOUR INSTRUMENT PANEL GETTING TO KNOW YOUR INSTRUMENT PANEL INSTRUMENT CLUSTER DISPLAY ..30 WARNING LIGHTS AND MESSAGES ..31 ONBOARD DIAGNOSTIC SYSTEM — OBD II .....38 Red Warning Lights .

  • Page 32: Instrument Cluster Display

    INSTRUMENT CLUSTER DISPLAY This system allows the driver to select a variety of useful information by pushing the Your vehicle will be equipped with an instru- switches mounted on the instrument panel. ment cluster display, which offers useful in- Examples of menu items are: formation to the driver.

  • Page 33: Change Engine Oil

    • Up Arrow Button button. To reset the oil change indicator sys- tion in this chapter in the event of a failure Push and release the up arrow button to tem (after performing the scheduled mainte- indication. All active telltales will display first scroll upward through the main menu and nance), refer to the following procedure.
  • Page 34 possible. This light will illuminate with a NOTE: sition and remain on briefly as a bulb check. single chime when a fault with the Air Bag If the vehicle is moving and a door is opened, If the light does not come on during starting, Warning Light has been detected, it will stay there will also be a single chime.
  • Page 35 — Brake Warning Light either half of the dual brake system is indi- Vehicles equipped with the Anti-Lock Brake cated by the Brake Warning Light, which will System (ABS) are also equipped with Elec- This light monitors various brake functions, turn on when the brake fluid level in the tronic Brake Force Distribution (EBD).

  • Page 36: Yellow Warning Lights

    — Oil Pressure Warning Light that slow pressure loss is occurring. In these placard or tire inflation pressure label, you should determine the proper tire inflation cases, optimal tire duration and fuel con- This warning light will illuminate to indicate pressure for those tires.) sumption may not be guaranteed.
  • Page 37 Your vehicle has also been equipped with a should turn off with the engine running. If the CAUTION! TPMS malfunction indicator to indicate when “ESC Indicator Light” comes on continuously the system is not operating properly. The with the engine running, a malfunction has The TPMS has been optimized for the TPMS malfunction indicator is combined been detected in the ESC system.
  • Page 38 — Electronic Stability Control (ESC) through several typical driving styles. In most CAUTION! situations, the vehicle will drive normally and Off Warning Light — If Equipped could affect fuel economy and driveability. will not require towing. This light indicates the Electronic Stability If the MIL is flashing, severe catalytic When the engine is running, the MIL may Control (ESC) is off.

  • Page 39: Yellow Indicator Lights

    the ABS light does not turn on when the — External Light Failure Indicator Green Indicator Lights ignition is placed in the ON/RUN or MAR/ON/ Light — If Equipped — Turn Signal Indicator Lights RUN position, have the light inspected by an The External Light Failure Indicator will come authorized dealer.

  • Page 40: Blue Indicator Lights

    — Cruise Control Set Indicator Light ONBOARD DIAGNOSTIC SYSTEM — CAUTION! — If Equipped OBD II • Prolonged driving with the MIL on could This indicator light will illuminate when the Your vehicle is equipped with a sophisticated cause further damage to the emission speed control is set to the desired speed.

  • Page 41: Onboard Diagnostic System (Obd Ii) Cybersecurity

    Onboard Diagnostic System WARNING! WARNING! (OBD II) Cybersecurity • Access, or allow others to access, • ONLY an authorized service technician information stored in your vehicle Your vehicle is required to have an Onboard should connect equipment to the OBD II systems, including personal infor- Diagnostic system (OBD II) and a connection connection port in order to read the VIN,...
  • Page 43 SAFETY SAFETY AUXILIARY DRIVING SYSTEMS ..42 Seat Belt Systems ....46 Exhaust Gas ....67 Supplemental Restraint Systems (SRS).

  • Page 44: Auxiliary Driving Systems

    AUXILIARY DRIVING SYSTEMS The TPMS will warn the driver of a low tire NOTE: pressure if the tire pressure falls below the When filling warm tires, the tire pressure may Tire Pressure Monitoring System low-pressure warning limit for any reason, need to be increased up to an additional 4 psi including low temperature effects and natu- (28 kPa) above the recommended cold plac-...
  • Page 45 NOTE: Base System CAUTION! • The TPMS is not intended to replace nor- • The TPMS has been optimized for the This is the TPMS warning indica- mal tire care and maintenance or to provide original equipment tires and wheels. tor located in the instrument warning of a tire failure or condition.
  • Page 46 Tire Pressure Monitoring Low Pressure and the “Tire Pressure Monitoring Unavail- 1. The spare tire has a tire pressure monitor- ing sensor, but it is not monitored until it able” text message will display. If the ignition Warnings is mounted in place of any of the existing key is cycled, this sequence will repeat pro- The Tire Pressure Monitoring Telltale Light four road tires.

  • Page 47: Occupant Restraint Systems

    General Information • Child Restraints 3. Children that are not big enough to wear the vehicle seat belt properly (refer to This device complies with Part 15 of the FCC Some of the safety features described in this “Child Restraints” in this section for fur- rules and RSS 210 of Industry Canada.

  • Page 48: Seat Belt Systems

    9. If the air bag system in this vehicle needs the vehicle. Seat belts reduce the possibility belts are buckled. The outboard front passen- to be modified to accommodate a dis- ger seat BeltAlert is not active when an out- of ejection and the risk of injury caused by abled person, refer to the “Customer As- board front passenger seat is unoccupied.
  • Page 49 seat BeltAlert) unbuckles their seat belt while Lap/Shoulder Belts WARNING! the vehicle is traveling, the BeltAlert warning All seating positions in your vehicle are the vehicle. Always be sure you and sequence will begin until the seat belts are equipped with lap/shoulder belts. others in your vehicle are buckled up buckled again.
  • Page 50 WARNING! WARNING! WARNING! your seat belt safely and to keep your • A seat belt that is buckled into the wrong your shoulder belt. The lap and shoulder passengers safe, too. buckle will not protect you properly. The belt are meant to be used together. •...
  • Page 51 latch plate and pull on the lap belt. A snug 3. Slide the latch plate upward over the seat belt reduces the risk of sliding under folded webbing. The folded webbing must the seat belt in a collision. enter the slot at the top of the latch plate. 5.
  • Page 52 Seat Belts And Pregnant Women WARNING! • Wearing your seat belt incorrectly could make your injuries in a collision much worse. You might suffer internal injuries, or you could even slide out of the seat belt. Follow these instructions to wear your seat belt safely and to keep your passengers safe, too.
  • Page 53 Seat Belt Pretensioner Energy Management Feature manual. The figure below illustrates the lock- ing feature for each seating position. The front seat belt system is equipped with The front seat belt system is equipped with pretensioning devices that are designed to an Energy Management feature that may help remove slack from the seat belt in the event further reduce the risk of injury in the event of...
  • Page 54 webbing necessary to comfortably wrap How To Engage The Automatic Locking Mode around the occupant’s mid-section. Slide the 1. Buckle the combination lap and shoulder latch plate into the buckle until you hear a belt. "click." 2. Grasp the shoulder portion and pull down- In Automatic Locking Mode, the shoulder ward until the entire seat belt is extracted.

  • Page 55: Supplemental Restraint Systems (Srs)

    with the electrical Air Bag System Compo- The ORC contains a backup power supply WARNING! system that may deploy the air bag system nents. Your vehicle may be equipped with the • Failure to replace the seat belt assembly even if the battery loses power or it becomes following Air Bag System Components: could increase the risk of injury in colli- disconnected prior to deployment.
  • Page 56 following occurs, have an authorized dealer WARNING! service the air bag system immediately. bulb check when the ignition is first • The Air Bag Warning Light does not come turned on, stays on after you start the on during the four to eight seconds when vehicle, or if it comes on as you drive, have the ignition switch is first in the MAR/ACC/ an authorized dealer service the air bag...
  • Page 57 deploy in all frontal collisions, including WARNING! WARNING! some that may produce substantial vehicle your arms to reach the steering wheel or could cause harm if the vehicle is in a damage — for example, some pole collisions, instrument panel. collision severe enough to cause the air truck underrides, and angle offset collisions.
  • Page 58 bags inflate to their full size. The front air could injure occupants if they are not seated bags fully inflate in less time than it takes to properly, or if items are positioned in the area where the SAB inflates. Children are at an blink your eyes.
  • Page 59 with enough force to injure occupants if they WARNING! are not belted and seated properly, or if items on the vehicle roof. Do not drill into the are positioned in the area where the SABICs roof of the vehicle for any reason. inflate.
  • Page 60 not impact the area of the passenger com- Rollover Events WARNING! partment. The Side Air Bags may deploy Side Air Bags are designed to activate in the seats. Children must be properly during angled or offset frontal collisions certain rollover events. The ORC determines restrained in a child restraint or booster where the front air bags deploy.
  • Page 61 Air Bag System Components If you do have a collision which deploys the Do not drive your vehicle after the air bags air bags, any or all of the following may occur: have deployed. If you are involved in another NOTE: collision, the air bags will not be in place to •...
  • Page 62 and the power remains intact, depending on Fuel Cut Off Switch Reset Procedure WARNING! the nature of the event, the Fuel Cut Off In order to reset the Fuel Cut Off Switch after fire. Before resetting the Fuel Cut Off Switch may perform the following functions: an event push the “A”...

  • Page 63: Child Restraints

    tems for a short period of time, typically vehicle or the EDR is needed. In addition to WARNING! 30 seconds or less. The EDR in this vehicle is the vehicle manufacturer, other parties, such • Do not attempt to modify any part of your designed to record such data as: as law enforcement, that have the special air bag system.
  • Page 64 Manual to make sure you have the correct NOTE: WARNING! seat for your child. Carefully read and follow • For additional information, refer could not hold the child, no matter how all the instructions and warnings in the child www.safercar.gov/parents/index.htm strong you are.
  • Page 65 Infant And Child Restraints All children whose weight or height is above WARNING! the forward-facing limit for the child seat Safety experts recommend that children ride should use a belt-positioning booster seat • Never place a rear-facing child restraint rear-facing in the vehicle until they are two until the vehicle’s seat belts fit properly.
  • Page 66 3. Does the shoulder belt cross the child’s WARNING! WARNING! shoulder between their neck and arm? the vehicle seat has been adjusted, re- both the lap and shoulder portions of the 4. Is the lap part of the belt as low as install the child restraint.
  • Page 67 The seat belts in the passenger seating posi- WARNING! tions are equipped with a Switchable Auto- vehicle with a passenger air bag. In a matic Locking Retractor (ALR). This seat belt collision, a passenger air bag may deploy is designed to keep the lap portion of the seat causing severe injury or death to infants belt tight around the child restraint so that it riding in rear-facing infant restraints.
  • Page 68 retractor. Then, allow the webbing to re- WARNING! tract back into the retractor. As the web- bing retracts, you will hear a clicking • Improper installation or failure to prop- sound. This means the seat belt is now in erly secure a child restraint can lead to the Automatic Locking mode.

  • Page 69: Transporting Pets

    Transporting Pets WARNING! WARNING! Air Bags deploying in the front seat could In a collision, people riding in these • If you are required to drive with the harm your pet. An unrestrained pet will be areas are more likely to be seriously trunk/liftgate/rear doors open, make sure thrown about and possibly injured, or injure a injured or killed.

  • Page 70: Safety Checks You Should Make Inside The Vehicle

    addition, inspect the exhaust system each stays on, or turns on while driving, have the mat fasteners so it cannot slip out of position time the vehicle is raised for lubrication or oil system inspected at your authorized dealer as and interfere with the accelerator, brake or change.
  • Page 71 WARNING! WARNING! WARNING! that cannot be properly attached and • ONLY use the passenger’s side floor mat carpet to the floor and check the floor secured to your vehicle. If a floor mat on the passenger’s side floor area. mat fasteners are secure to the vehicle •...

  • Page 72: Periodic Safety Checks You Should Make Outside The Vehicle

    Periodic Safety Checks You Lights Fluid Leaks Should Make Outside The Vehicle Have someone observe the operation of brake Check area under the vehicle after overnight lights and exterior lights while you work the parking for fuel, coolant, oil, or other fluid Tires controls.
  • Page 73 STARTING AND OPERATING STARTING AND OPERATING STARTING THE ENGINE ...72 To Accelerate For Passing ..75 TRAILER TOWING ....77 To Resume Speed .

  • Page 74: Starting The Engine

    STARTING THE ENGINE Normal Starting While cruising, brief full-throttle acceleration within the limits of local traffic laws contrib- NOTE: Before starting your vehicle, adjust your seat, utes to a good break-in. Wide-open throttle Normal starting of either a cold or a warm adjust both inside and outside mirrors, and acceleration in low gear can be detrimental engine is obtained without pumping or press-...

  • Page 75: Speed Control

    NOTE: To Activate A new engine may consume some oil during Rotate the center ring upward on the Speed its first few thousand miles (kilometers) of Control lever to turn the system on. The Cruise operation. This should be considered a nor- Indicator Light in the instrument cluster display mal part of the break-in and not interpreted will illuminate.

  • Page 76: To Vary The Speed Setting

    NOTE: • If the lever is continually held up, the set The speed increment shown is dependant on speed will continue to increase until the The vehicle should be traveling at a steady the chosen speed unit of U.S. (mph) or Met- lever is released, then the new set speed speed and on level ground before moving the ric (km/h):...

  • Page 77: To Accelerate For Passing

    To Accelerate For Passing To Resume Speed indicate the presence of a very close ob- stacle. A continuous tone indicates that the Press the accelerator as you would normally. To resume a previously set speed, push the obstacle is less than 12 inches (30 cm) away. When the pedal is released, the vehicle will RES button and release.

  • Page 78: Refueling The Vehicle

    Materials Added To Fuel WARNING! CAUTION! while backing up. Failure to do so can • Damage to the fuel system or emissions Designated TOP TIER result in serious injury or death. control system could result from using Detergent Gasoline an improper fuel tank filler tube cap. contains a higher level REFUELING THE VEHICLE •...

  • Page 79: Trailer Towing

    TRAILER TOWING Trailer Towing Weights (Maximum Trailer Weight Ratings) NOTE: For trailer towing information (maximum trailer weight ratings) refer to the following website addresses: • ramtrucks.com/en/towing_guide/ • ramtruck.ca (Canada) • rambodybuilder.com RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.) Towing This Vehicle Behind Another Vehicle Towing Condition Wheels OFF the Ground Automatic Transmission...

  • Page 80: Recreational Towing

    Recreational Towing 3. Firmly apply the parking brake. Place the CAUTION! transmission in PARK. Recreational towing is allowed ONLY if the requires towing, make sure the drive 4. Properly secure the front wheels to the front wheels are OFF the ground. This may be wheels are OFF the ground.
  • Page 81 IN CASE OF EMERGENCY IN CASE OF EMERGENCY BULB REPLACEMENT ... .80 Jacking Instructions ... . .89 FREEING A STUCK VEHICLE ..97 Wheel Covers .

  • Page 82: Bulb Replacement

    BULB REPLACEMENT Replacement Bulbs Interior Bulbs Bulb Number Overhead Lamp Sun Visors Courtesy Lamp FF500 Glove Compartment Rear Courtesy Lamp Exterior Bulbs Bulb Number Front Low and High Beam Headlamp H7SLL Front Park/Turn Signal Lamps 7444NA Daytime Running Lamps (If Equipped) 7440 Front Side Marker Lamps Rear Tail/Stop Lamps...

  • Page 83: Fuses

    Bulb Number Front Roof Lamps WY5W Rear Roof Lamps NOTE: • Numbers refer to commercial bulb types that can be purchased from your authorized dealer. • If a bulb needs to be replaced, visit your authorized dealer. FUSES Underhood Fuses WARNING! The Front Power Distribution Center is lo- services are switched off and/or disen-...
  • Page 84 Cavity Maxi Fuse Mini Fuse Description 40 Amp Orange – Electronic Stability Control (ESC) Pump 20 Amp Yellow (3.6 Gasoline – Starter Relay 3.6L (3.6 Gasoline Engine) Engine) Secondary Power Distribution Center (PDC) (Trans 50 Amp Red (3.6 Gasoline – Power Relay, Vacuum Pump, KL30 for the Shifter Engine) Transmission Module [STM]) (3.6 Gasoline Engine)
  • Page 85 Cavity Maxi Fuse Mini Fuse Description – 30 Amp Green Windshield Wiper – 15 Amp Blue Fuel Pump Engine Control Module (ECM), Ignition Coils – 20 Amp Yellow (3.6 Gasoline Engine) – 20 Amp Yellow Electronic Stability Control (ESC) Valves KL15 Vacuum Pump Relay Coil (3.6 Gasoline Engine) –...

  • Page 86: Interior Fuses

    Interior Fuses The interior fuse panel is part of the Body Control Module (BCM) and is located on the driver's side under the instrument panel. Cavity Mini Fuse Description 5 Amp Beige INT/A 7.5 Amp Brown Clearance Lights 15 Amp Blue +30 (ACM –...

  • Page 87: Right Central Pillar Fuses

    Right Central Pillar Fuses The right central pillar fuse panel is located on the interior side at the base of the passen- ger side B pillar. Cavity Mini Fuse Description 7.5 Amp Brown Seat Heater 20 Amp Yellow Rear Left Windows Heater 20 Amp Yellow Rear Right Windows Heater 20 Amp Yellow...

  • Page 88: Jack Location

    Jack Location To open the jack kit container you must push CAUTION! the containers release to separate the top and The jack and jack tools are stored under the bottom. Do not force lock knob over limit. Damage front passenger seat. to lock knob may occur.

  • Page 89: Spare Tire Removal

    Spare Tire Removal 1. Remove the spare tire before attempting to jack up the vehicle. Attach the lug bolt adapter to the winch extension and insert it into the winch mechanism. Jacking Tools Winch Location 1 — Jack The winch mechanism is located under 2 —...
  • Page 90 Winch Location Winch Extension Lowering Spare Tire 2. Rotate the wheel wrench handle counter- NOTE: 3. Pull the spare tire out from under the clockwise until the spare tire is on the The winch mechanism is designed for use vehicle to gain access to the spare tire ground with enough cable slack to allow with the winch extension tube only.

  • Page 91: Preparations For Jacking

    4. Lift the spare tire with one hand to give WARNING! clearance to tilt the retainer at the end of far enough off the road to avoid being hit the cable. when operating the jack or changing the 5. Pull the retainer through the center of the wheel.
  • Page 92 WARNING! • Turn on the Hazard Warning flashers. • Block the wheel diagonally opposite the wheel to be raised. • Set the parking brake firmly and set an automatic transmission in PARK; a manual transmission in REVERSE. • Never start or run the engine with the vehicle on a jack.
  • Page 93 2. There are two jack engagement locations on each side of the vehicle body. Jacking Engagement Locations CAUTION! Rear Jacking Location Front Jacking Location Do not attempt to raise the vehicle by NOTE: WARNING! jacking on locations other than those indi- The front jacking location is located be- cated.
  • Page 94 3. Place the wrench handle and lug bolt 6. Install the spare tire. Lightly tighten the CAUTION! adapter on the jack screw and turn to the wheel lug bolts. right until the jack head is properly en- Be sure to mount the spare tire with the gaged in the described location.

  • Page 95: Wheel Covers

    12. Stow the jack, jack handle and winch CAUTION! WARNING! handle tools back in the storage when removing the hub cap, damage to the compartment. Do not attempt jump starting if the battery hub cap finish may occur. is frozen. It could rupture or explode and WARNING! cause personal injury.

  • Page 96: Jump Starting Procedure

    The Remote Negative (-) Post is located on 3. If using another vehicle to jump start the battery, park the vehicle within the the core support closest to the front of the jumper cables reach, apply the parking vehicle. brake and make sure the ignition is OFF. WARNING! WARNING! •...
  • Page 97 Connecting The Jumper Cables 3. Disconnect the positive end (+) of the WARNING! jumper cable from the positive (+) post of 1. Connect the positive (+) end of the jumper the booster battery. Do not connect the jumper cable to the cable to the remote positive (+) post of the negative (-) post of the discharged battery.

  • Page 98: Battery Location

    Battery Location • You can also turn the temperature control CAUTION! to maximum heat, the mode control to floor There are two remote jump starting posts continuous chimes, turn the engine off and the blower control to high. This allows under the hood which is the recommended immediately and call for service.

  • Page 99: Freeing A Stuck Vehicle

    6. Move the gear selector to the NEUTRAL CAUTION! WARNING! position. failure. Allow the engine to idle with the of the axle and tires. A tire could explode 7. The vehicle may then be started in transmission in NEUTRAL for at least one and injure someone.

  • Page 100: Towing A Disabled Vehicle

    TOWING A DISABLED VEHICLE This section describes procedures for towing a disabled vehicle using a commercial towing service. Towing Condition Wheels OFF The Ground ALL Models If transmission is operable: Flat Tow NONE • Transmission in NEUTRAL • 25 mph (40 km/h) max speed Rear •...

  • Page 101: Automatic Transmission

    Automatic Transmission Please refer to “Occupant Restraint Sys- CAUTION! tems” in “Safety” for further information on The manufacturer recommends towing your the Enhanced Accident Response System • Towing faster than 25 mph (40 km/h) or vehicle with all four wheels OFF the ground (EARS) function.
  • Page 103 SERVICING AND MAINTENANCE SERVICING AND MAINTENANCE SCHEDULED SERVICING ..102 RAISING THE VEHICLE ...107 Wheel And Wheel Trim Care ..122 Maintenance Plan .

  • Page 104: Scheduled Servicing

    SCHEDULED SERVICING Your authorized dealer will reset the oil Severe Duty All Models change indicator message after completing Change Engine 4,000 miles Your vehicle is equipped with an automatic the scheduled oil change. If a scheduled oil (6,500 km) or 350 hours of engine run time oil change indicator system.

  • Page 105: Maintenance Plan

    Maintenance Plan Required Maintenance Intervals Refer to the maintenance plan on the following pages for the required maintenance intervals. At Every Oil Change Interval As Indicated By Oil Change Indicator System: • Change oil and filter. • Rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
  • Page 106 Mileage or time passed (whichever comes first) Or Years: Or Kilometers: Additional Inspections Inspect the CV joints. Inspect front suspension, tie rod ends, boot seals, and replace if necessary. Inspect the brake pads, replace as necessary. Additional Maintenance Replace engine air filter. Replace cabin/air conditioning filter.

  • Page 107: Heavy Duty Use Of The Vehicle

    Mileage or time passed (whichever comes first) Or Years: Or Kilometers: Change automatic transmission fluid and filter. Inspect and replace PCV valve if necessary. * The brake fluid change interval is time Heavy Duty Use Of The Vehicle WARNING! based only, mileage intervals do not apply. Change engine oil at 4,000 miles (6,500 km) •...

  • Page 108: Engine Compartment

    ENGINE COMPARTMENT 3.6L Engine 1 — Washer Fluid Reservoir 5 — Power Distribution Center (Fuses) 2 — Engine Oil Fill 6 — Coolant Reservoir 3 — Engine Oil Dipstick 7 — Power Steering Reservoir 4 — Brake Fluid Reservoir...

  • Page 109: Raising The Vehicle

    RAISING THE VEHICLE Tire Markings NOTE: • P (Passenger) — Metric tire sizing is based In the case where it is necessary to raise the on U.S. design standards. P-Metric tires vehicle, go to an authorized dealer or service have the letter “P” molded into the sidewall station.
  • Page 110 • High flotation tire sizing is based on U.S. design standards and it begins with the tire diameter molded into sidewall. Example: 31x10.5 R15 LT. Tire Sizing Chart EXAMPLE: Example Size Designation: P215/65R15XL 95H, 215/65R15 96H, LT235/85R16C, T145/80D18 103M, 31x10.5 R15 LT P = Passenger car tire size based on U.S.
  • Page 111 EXAMPLE: Service Description: 95 = Load Index • A numerical code associated with the maximum load a tire can carry H = Speed Symbol • A symbol indicating the range of speeds at which a tire can carry a load corresponding to its load index under certain operating conditions •...
  • Page 112 Tire Identification Number (TIN) The TIN may be found on one or both sides of the tire; however, the date code may only be on one side. Tires with white sidewalls will have the full TIN, including the date code, located on the white sidewall side of the tire.
  • Page 113 Tire Terminology And Definitions Term Definition B-Pillar The vehicle B-Pillar is the structural member of the body located behind the front door. Cold Tire Inflation Pressure Cold tire inflation pressure is defined as the tire pressure after the vehicle has not been driven for at least three hours, or driven less than 1 mile (1.6 km) after sitting for a minimum of three hours.
  • Page 114 Tire Loading And Tire Pressure This placard tells you important information about the: NOTE: 1. Number of people that can be carried in The proper cold tire inflation pressure is the vehicle. listed on the driver’s side B-Pillar or the rear edge of the driver's side door.
  • Page 115 To determine the maximum loading condi- (4) The resulting figure equals the Metric Example For Load Limit tions of your vehicle, locate the statement available amount of cargo and luggage For example, if “XXX” amount equals 635 kg “The combined weight of occupants and load capacity.
  • Page 116 • For the following example, the combined weight of occupants and cargo should never exceed 865 lbs (392 kg).

  • Page 117: Tires - General Information

    Safety Both under-inflation and over-inflation affect WARNING! the stability of the vehicle and can produce a WARNING! feeling of sluggish response or over respon- Overloading of your tires is dangerous. siveness in the steering. Overloading can cause tire failure, affect •...
  • Page 118 Ride Comfort And Vehicle Stability Inflation pressures specified on the placard Tire pressure may increase from 2 to 6 psi are always “cold tire inflation pressure”. Cold (13 to 40 kPa) during operation. DO NOT Proper tire inflation contributes to a comfort- tire inflation pressure is defined as the tire reduce this normal pressure build up or your able ride.
  • Page 119 Radial Ply Tires Damaged Run Flat tires, or Run Flat tires that Tire Spinning have experienced a loss of pressure should be When stuck in mud, sand, snow, or ice con- replaced immediately with another Run Flat WARNING! ditions, do not spin your vehicle's wheels tire of identical size and service description above 30 mph (48 km/h) or for longer than Combining radial ply tires with other types...
  • Page 120 normal wear patterns will reduce tread life, Replacement Tires resulting in the need for earlier tire replace- The tires on your new vehicle provide a bal- ment. ance of many characteristics. They should be • Distance driven. inspected regularly for wear and correct cold •...

  • Page 121: Tire Types

    It is recommended you contact an authorized Summer Or Three Season Tires — If WARNING! tire dealer or original equipment dealer with Equipped sult in tire overloading and failure. You any questions you may have on tire specifica- Summer tires provide traction in both wet could lose control and have a collision.

  • Page 122: Spare Tires - If Equipped

    Snow Tires While studded tires improve performance on This spare tire may be used in the tire rota- ice, skid and traction capability on wet or dry tion for your vehicle. If your vehicle has this Some areas of the country require the use of surfaces may be poorer than that of non- option, refer to an authorized tire dealer for snow tires during the Winter.
  • Page 123 specifically for the compact spare tire. Do not Collapsible spare tire description example: WARNING! install more than one compact spare tire and 165/80-17 101P. spare. Failure to do so could result in spare wheel on the vehicle at any given time. Since this tire has limited tread life, the tire failure and loss of vehicle control.

  • Page 124: Wheel And Wheel Trim Care

    handling. Since it is not the same as your same soap solution recommended for the When cleaning extremely dirty wheels includ- body of the vehicle and remember to always original equipment tire, replace (or repair) ing excessive brake dust, care must be taken wash when the surfaces are not hot to the the original equipment tire and reinstall on in the selection of tire and wheel cleaning...

  • Page 125: Department Of Transportation Uniform Tire Quality Grades

    wheels with wheel cleaner, drive your vehicle DEPARTMENT OF TRANSPORTATION tive performance of tires depends and apply the brakes to remove the water upon the actual conditions of their UNIFORM TIRE QUALITY GRADES droplets from the brake components. This use, however, and may depart signifi- activity will remove the red rust on the brake The following tire grading categories cantly from the norm due to variations...

  • Page 126: Temperature Grades

    Sustained high temperature can cause WARNING! WARNING! the material of the tire to degenerate droplaning, or peak traction charac- The temperature grade for this tire and reduce tire life, and excessive teristics. is established for a tire that is prop- temperature can lead to sudden tire erly inflated and not overloaded.
  • Page 127 TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS WHEEL AND TIRE TORQUE SPECIFICA- FLUIDS AND LUBRICANTS — GAS EN- MOPAR ACCESSORIES ...129 TIONS .....126 GINE .

  • Page 128: Wheel And Tire Torque Specifications

    WHEEL AND TIRE TORQUE Inspect the wheel mounting surface prior to WARNING! mounting the tire and remove any corrosion SPECIFICATIONS or loose particles. To avoid the risk of forcing the vehicle off the jack, do not tighten the lug nuts fully Proper lug nut/bolt torque is very important to Tighten the lug nuts/bolts in a star pattern until the vehicle has been lowered.

  • Page 129: Fluid Capacities - Gasoline Engine

    FLUID CAPACITIES — GASOLINE ENGINE U.S. Metric Fuel (Approximate) 24 Gallons 90 Liters Engine Oil With Filter 3.6L Engine (SAE 5W-20, API Certified) 6 Quarts 5.6 Liters Cooling System * 3.6L Engine (Mopar Antifreeze/Engine Coolant 10.5 Quarts 10 Liters 10 Year/150,000 Mile Formula or equivalent) FLUIDS AND LUBRICANTS —...

  • Page 130: Chassis

    CAUTION! CAUTION! CAUTION! patible with the radiator engine coolant coolant (antifreeze). If a non-OAT engine • Mixing of engine coolant (antifreeze) and may plug the radiator. coolant (antifreeze) is introduced into other than specified Organic Additive • This vehicle has not been designed for the cooling system in an emergency, the Technology (OAT) engine coolant (anti- use with propylene glycol-based engine...

  • Page 131: Mopar Accessories

    MOPAR ACCESSORIES INTERIOR: For the full line of Authentic Ram Accesso- ries by Mopar, visit your local dealership or • B-Pillar Grab Handle Authentic Accessories By Mopar online at mopar.com for U.S. residents and • D-Pillar Grab Handle mopar.ca for Canadian residents. In choosing Authentic Accessories you gain •...
  • Page 133 MULTIMEDIA MULTIMEDIA CYBERSECURITY ....132 UCONNECT PHONE ... . .141 Helpful Tips And Common Questions To Improve Bluetooth Performance With Uconnect Phone (Bluetooth Hands Free UCONNECT 3/3 NAV WITH 5-INCH Your Uconnect System .

  • Page 134: Cybersecurity

    CYBERSECURITY The risk of unauthorized and unlawful access NOTE: to your vehicle systems may still exist, even if • FCA or your dealer may contact you directly Your vehicle may be a connected vehicle and the most recent version of vehicle software regarding software updates.

  • Page 135: Uconnect 3/3 Nav With 5-Inch Display

    UCONNECT 3/3 NAV WITH 5-INCH DISPLAY Uconnect 3/3 NAV With 5–inch Display 1 — Settings Button 7 — MEDIA Button 2 — Back Button 8 — RADIO Button 3 — Browse/Enter — Tune/Scroll 9 — On/Off — Volume Knob 4 — MORE Button 10 —...

  • Page 136: Clock Setting

    Clock Setting Equalizer, Balance And Fade touchscreen to adjust the sound level from the front and rear or right and left side 1. To start the clock setting procedure, push 1. Push the SETTINGS button on the speakers. Press the Center “C” button on the SETTINGS button on the right right side of the display.
  • Page 137 Auto Play Radio Off Delay • Press the “Auto Play” button on the touch- • Press the “Radio Off Delay” button to keep screen to activate the Auto Play screen. the radio On for a preset amount of time after the Ignition is switched OFF. Press the •...

  • Page 138: Radio Operation

    Radio Operation Uconnect 3/3 NAV With 5–inch Display Radio 1 — Radio Station Presets 5 — Station Info 2 — Show All Presets 6 — Direct Tune 3 — Seek Up 7 — Radio Band 4 — Audio Settings 8 — Seek Down...

  • Page 139: Usb/Audio Jack (Aux)/Bluetooth Operation

    Seek Up/Down Buttons USB/Audio Jack (AUX)/Bluetooth • USB/iPod Mode is entered by either insert- ing a USB Jump Drive or an iPod cable into Operation • Push the up or down button to seek through the USB port or by pushing the MEDIA radio stations in AM, FM or SXM bands.

  • Page 140: Navigation

    Audio Jack (AUX) Bluetooth Navigation The AUX jack allows a portable device, such If using a Bluetooth - equipped device, you If your vehicle is equipped with Navigation, as an MP3 player or an iPod, to be plugged may also be able to stream music through there will be a NAV button on the faceplate in into the radio and utilize the vehicle’s audio your vehicle's sound system.

  • Page 141: Uconnect Settings

    UCONNECT SETTINGS To change a setting: Depending on the vehicles options, the following feature settings are available: 1. Push the SETTINGS button located The Uconnect system allows you to access • Language • Doors & Locks on the right side of the display. Customer Programmable feature settings •...

  • Page 142: Steering Wheel Audio Controls

    STEERING WHEEL AUDIO CONTROLS Left Switch • Push the switch up or down to increase or The steering wheel audio controls are located decrease the volume. on the front surface of the steering wheel. • No set functionality. Right Switch •...

  • Page 143: Uconnect Phone

    UCONNECT PHONE Uconnect Phone (Bluetooth Hands Free Calling) Uconnect 3/3 NAV With 5–inch Display Phone Menu 1 — Call/Redial/Hold 7 — Uconnect Phone Settings Menu 2 — Mobile Phone Signal Strength 8 — Text Messaging 3 — Currently Paired Mobile Phone 9 —...

  • Page 144: Pairing (Wirelessly Connecting) Your Mobile Phone To The Uconnect System

    The Uconnect Phone feature enables you to NOTE: Pairing (Wirelessly Connecting) place and receive hands-free mobile phone Your Mobile Phone To The • The Uconnect Phone requires a mobile calls. Drivers can also place mobile phone phone equipped with the Bluetooth Hands- Uconnect System calls using their voice or by using the buttons Free Profile, Version 1.0 or higher.
  • Page 145 Start Pairing Procedure On The Radio Pair Your iPhone: 3. When your mobile phone finds the Uconnect system, select “Uconnect.” Uconnect 3/3 NAV: Complete The iPhone Pairing Procedure: Uconnect 3/3 NAV Pairing Request 1. Place the ignition in the ACC or ON Bluetooth On/Uconnect Device When prompted on the mobile phone, accept position.
  • Page 146 Select The iPhone's Priority Level Pair Your Android Device: 4. Turn Bluetooth setting to “On.” When the pairing process has successfully • Ensure the Bluetooth feature is en- completed, the system will prompt you to abled. Once enabled, the mobile choose whether or not this is your favorite phone will...

  • Page 147: Common Phone Commands (Examples)

    Complete The Android Pairing Procedure: Select The Android Mobile Phone's Priority cess. However, first, make sure to delete the device from the list of phones on your Level Uconnect system. Next, be sure to remove When the pairing process has successfully Uconnect from the list of devices in your completed, the system will prompt you to phone’s Bluetooth settings.

  • Page 148: Transfer Ongoing Call Between Handset And Vehicle

    Transfer Ongoing Call Between Voice Command Tips NOTE: To access help, push the Uconnect VR button Handset And Vehicle • Speaking complete names (i.e; Call John (if active) on the steering wheel and say Doe vs. Call John) will result in greater •...

  • Page 149: Incoming Text Messages

    While in Do Not Disturb, Conference Call can To enable incoming text messaging: be selected so you can still place a second iPhone call without being interrupted by incoming 1. Press the settings button on the mobile calls. phone. NOTE: 2.

  • Page 150: Helpful Tips And Common Questions To Improve Bluetooth Performance With Your Uconnect System

    nect to your messages. Select “Don’t Helpful Tips And Common Mobile Phone won’t pair to system: ask again” and press OK. Questions To Improve Bluetooth • Perform a hard reset in the mobile phone by removing the battery (if removable — see Performance With Your Uconnect your mobile phone’s owner manual).

  • Page 151: Regulatory And Safety Information Usa/Canada

    Making calls while connected to AUX: by wireless devices such as mobile phones. NOTE: However, the use of wireless radios may be • Plugging in your mobile phone to AUX while • This equipment has been tested and found restricted in some situations or environ- to comply with the limits for a Class B connected to Bluetooth will disable Hands- ments, such as aboard airplanes.

  • Page 152: Uconnect Voice Recognition Quick Tips

    UCONNECT VOICE RECOGNITION Get Started All you need to control your Uconnect system with your voice are the buttons on your steer- QUICK TIPS 1. Visit UconnectPhone.com to check mobile ing wheel. device and feature compatibility and to Introducing Uconnect find phone pairing instructions.

  • Page 153: Basic Voice Commands

    Basic Voice Commands Radio The basic Voice Commands below can be Use your voice to quickly get to the AM, FM or given at any point while using your Uconnect SiriusXM Satellite Radio stations you would system. like to hear. (Subscription or included SiriusXM Satellite Radio trial required.) Push the VR button .

  • Page 154: Phone

    • “Play artist Beethoven”; “Play album Great- Visit UconnectPhone.com to check mobile est Hits”; “Play song Moonlight Sonata”; device and feature compatibility and to find “Play genre Classical” phone pairing instructions. Push the Phone VR button or Phone TIP: Press the Browse button on the touch- button (if enabled).

  • Page 155: General Information

    2. Listen to the Uconnect prompts. After the NOTE: PRE-DEFINED VOICE TEXT REPLY RESPONSES beep, repeat one of the pre-defined mes- Changes or modifications not expressly ap- See you in 5 I’ll call you I need sages and follow the system prompts. proved by the party responsible for compli- <or 10, 15, later.
  • Page 157 CUSTOMER ASSISTANCE CUSTOMER ASSISTANCE IF YOU NEED ASSISTANCE ..156 REPORTING SAFETY DEFECTS ..157 FCA US LLC Customer Center..156 In The 50 United States And Washington, D.C.
  • Page 158 IF YOU NEED ASSISTANCE Any communication to the manufacturer's In Mexico Contact customer center should include the following Av. Prolongacion Paseo de la Reforma, 1240 The manufacturer and its authorized dealer information: are vitally interested in your satisfaction. We Sante Fe C.P. 05109 •...
  • Page 159 hearing or speech impaired customer, who nadian residents, call (800) 465-2001 Eng- WARNING! has access to a TDD or a conventional tele- lish / (800) 387-9983 French). typewriter (TTY) in the United States, can Engine exhaust (internal combustion en- The manufacturer will not stand behind any communicate with the manufacturer by dial- gines only), some of its constituents, and service contract that is not the manufactur-...
  • Page 160 mediately inform the National High- Washington, D.C. 20590. You can the page and select the “Contact Us” link, then select the “Owner’s Manual and Glove way Traffic Safety Administration also obtain other information about Compartment Material” from the left (NHTSA) in addition to notifying FCA motor vehicle safety from http:// menu.
  • Page 161 INDEX Accessories ....129 Battery .....32 Infant And Child Restraints .
  • Page 162 Driver’s Seat Back Tilt ... .13 Exterior Lights ....16, 70 Headlights High Beam ....17 Electronic Speed Control Filters High Beam/Low Beam Select Switch .17...
  • Page 163 Lane Change Assist ....17 Low Tire Pressure System ..42 Oil Pressure Light ....34 Lap/Shoulder Belts .
  • Page 164 Release, Hood ....24 Front Seat ... .46, 47, 48 Starting .....72 Reminder, Seat Belt .
  • Page 165 Radial ....117 Trailer Towing Guide ... . .77 Voice Command ..146, 150, 151 Replacement .
  • Page 171 The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road.
  • Page 172 WHETHER IT’S PROVIDING INFORMATION DOWNLOAD A FREE ELECTRONIC COPY OF ABOUT SPECIFIC PRODUCT FEATURES, THE MOST UP-TO-DATE OWNER’S MANUAL, MEDIA TAKING A TOUR THROUGH YOUR VEHICLE’S HERITAGE, KNOWING WHAT STEPS TO AND WARRANTY BOOKLET BY VISITING: TAKE FOLLOWING AN ACCIDENT, OR SCHEDULING YOUR NEXT APPOINTMENT, WE KNOW YOU’LL FIND THE APP AN WWW.MOPAR.COM/EN-US/CARE/OWNERS-MANUAL.HTML (U.S.

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