RAM Commercial PROMASTER Cargo Van 2019 User Manual
  1. Manuals
  2. Brands
  3. RAM Commercial Manuals
  4. Trucks
  5. PROMASTER Cargo Van 2019
  6. User manual

RAM Commercial PROMASTER Cargo Van 2019 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Properly secure all cargo.
RAM PROMASTER
201 9 U SER G U ID E

Advertisement

Table of Contents
loading

Related Manuals for RAM Commercial PROMASTER Cargo Van 2019

Summary of Contents for RAM Commercial PROMASTER Cargo Van 2019

  • Page 1 Properly secure all cargo. RAM PROMASTER 201 9 U SER G U ID E...
  • Page 2 IMPORTANT Get warranty and other information online – you can review and print or download a copy of the Owner’s Manual, Navigation/ Uconnect manuals and the limited warranties provided by FCA US LLC for your vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada).

  • Page 3: How To Find Your Owner'smanual Online

    Congratulations on selecting your new FCA ments to its products without imposing any This User Guide is not a replacement for the full Owner’s Manual, and does not fully cover every US LLC vehicle. Be assured that it represents obligation upon itself to install them on prod- operation and procedure possible with your ve- precision workmanship, distinctive styling, ucts previously manufactured.

  • Page 4: How To Use This Manual

    HOW TO USE THIS MANUAL Chapters can be rapidly identified with dedi- of control. Because of the higher center of cated graphic tabs, at the side of each odd gravity, if this vehicle is out of control it may Essential Information page.

  • Page 5: Warnings And Cautions

    a rollover crash, an unbelted person is signifi- cantly more likely to die than a person wear- ing a seat belt. Always buckle up. WARNINGS AND CAUTIONS While reading this User Guide you will find a series of WARNINGS to be followed to pre- vent incorrect use of components which could cause accidents or injuries.

  • Page 7: Graphical Table Of Contents

    GRAPHICAL TABLE OF CONTENTS GETTING TO KNOW YOUR VEHICLE GETTING TO KNOW YOUR INSTRUMENT PANEL SAFETY STARTING AND OPERATING IN CASE OF EMERGENCY SERVICING AND MAINTENANCE TECHNICAL SPECIFICATIONS MULTIMEDIA CUSTOMER ASSISTANCE INDEX...

  • Page 8: Table Of Contents

    WELCOME FROM FCA US LLC EXTERIOR LIGHTS ....18 SAFETY Multifunction Lever ....18 HOW TO FIND YOUR OWNER’S MANUAL ONLINE .
  • Page 9 TRAILER TOWING ....75 TOWING A DISABLED VEHICLE ... . 100 MULTIMEDIA Trailer Towing Weights (Maximum Trailer Weight Automatic Transmission...
  • Page 10 Radio ..... . . 148 Media ..... . . 148 Phone .

  • Page 11: Instrument Panel

    INSTRUMENT PANEL Instrument Panel 1 — Multifunction Lever 5 — Windshield Wiper Lever 2 — Volume Control 6 — Climate Controls 3 — Instrument Cluster 7 — Uconnect System 4 — Scan Control 8 — Switch Panel...

  • Page 12: Interior

    INTERIOR Interior 1 — Door Locks/Window Switches 4 — Glove Compartment 2 — Seats 5 — Passenger Airbag 3 — Gear Selector...

  • Page 14: Keys

    KEYS NOTE: The key fob may not be able to be detected by Key Fob the vehicle if it is located next to a mobile phone, laptop or other electronic device; Your vehicle uses a key start ignition system. these devices may block the key fob’s wire- The ignition system consists of a key fob with less signal.

  • Page 15: Ignition Switch

    For maintenance procedures, refer to “Dealer IGNITION SWITCH WARNING! Service” in “Servicing And Maintenance” in the Owner’s Manual for further information. Mechanical Ignition Switch • Before exiting a vehicle, always shift the automatic transmission into PARK, ap- General Information 1. Place the gear selector in PARK (if ply the parking brake, turn the vehicle equipped with...

  • Page 16: Key-In-Ignition Reminder

    disabled. The system provides both audible security alarm will arm regardless of whether WARNING! and visible signals. For the first three min- you are in the vehicle or not. If you remain in • Do not leave children or animals inside utes, the horn will sound, and the turn signal the vehicle and open a door, the alarm will parked vehicles in hot weather.

  • Page 17: Heated Seats - If Equipped

    WARNING! WARNING! people riding in these areas are more • Persons who are unable to feel pain to likely to be seriously injured or killed. the skin because of advanced age, • Be sure everyone in your vehicle is in a chronic illness, diabetes, spinal cord in- seat and using a seat belt properly.

  • Page 18: Adjustable Armrests - If Equipped

    Adjustable Armrests — If HEAD RESTRAINTS Front Head Restraint Adjustment Equipped To raise the head restraint, pull upward on Head restraints are designed to reduce the the head restraint. To lower the head re- The seat adjustable armrest can be raised risk of injury by restricting head movement in straint, push the adjustment button located and adjusted for height.

  • Page 19: Front Head Restraint Removal

    NOTE: WARNING! Do not reposition the head restraint 180 de- head restraints in a location outside the grees to the incorrect position in an attempt occupant compartment. to gain additional clearance to the back of the • ALL the head restraints MUST be rein- head.

  • Page 20: Exterior Lights

    Parking Lights WARNING! These lights can only be turned on with while driving or driving with the steering ignition key in the STOP position or removed, column unlocked, could cause the driver to lose control of the vehicle. Failure to by moving the end of the multifunction lever follow this warning may result in serious to O (off) position and then to the headlight...

  • Page 21: Lane Change Assist

    Lane Change Assist High Speed Push the lever downward to the third detent. Tap the lever up or down once, without mov- The wipers will operate at high speed. ing beyond the detent, and the turn signal (right or left) will flash five times then auto- Windshield Washer Operation matically turn off.

  • Page 22: Climate Controls

    Mist Feature Manual Climate Control Overview Use the Mist feature when weather condi- The Manual Temperature Controls consist of tions make occasional usage of the wipers a series of three outer rotary dials (blower necessary. Push the lever upward to the MIST speed, temperature and mode) and three position and release for a single wiping cycle.
  • Page 23 Manual Climate Controls Manual Climate Control Descriptions Icon Description A/C Button Push the A/C button to engage the Air Conditioning (A/C). A LED will illuminate when the A/C system is engaged.
  • Page 24 Icon Description Recirculation Button Press and release this button to change the system between recirculation mode and outside air mode. Recirculation can be used when outside conditions such as smoke, odors, dust, or high humidity are present. Recirculation can be used in all modes except for Defrost.
  • Page 25 Icon Description Modes Control Turn the knob to change the airflow distribution mode. The airflow distribution mode can be adjusted so air comes from the instrument panel outlets, floor outlets, defrost outlets and demist outlets. The Mode settings are as follows: Panel Mode Panel Mode Air comes from the outlets in the instrument panel.
  • Page 26 Additional Rear Climate Control — If NOTE: These switches must be enabled for opera- Equipped tion by the Upfitter. These switches, mounted on the instrument panel to the left of the steering column, activate the additional rear heating/air condi- tioning system. Additional Rear Climate Controls Switches Icon Description...

  • Page 27: Climate Control Functions

    Climate Control Functions • If your air conditioning performance seems Operating Tips lower than expected, check the front of the A/C (Air Conditioning) Summer Operation A/C condenser (located in front of the ra- diator), for an accumulation of dirt or in- The Air Conditioning (A/C) button allows the The engine cooling system must be protected sects.
  • Page 28 Vacation Storage intake may reduce airflow, and if they enter CAUTION! the plenum, they could plug the water drains. Any time you store your vehicle or keep it out In winter months, make sure the air intake is Failure to follow these cautions can cause of service (i.e., vacation) for two weeks or clear of ice, slush, and snow.

  • Page 29: Hood

    HOOD 2. Move to the outside of the vehicle, reach CAUTION! into the opening beneath the center of the Opening hood and push the safety latch lever to the To prevent possible damage: right to release it, before raising the hood. •...

  • Page 30: Internal Equipment

    INTERNAL EQUIPMENT Power Outlets Passenger Compartment Power Outlet The power outlet is located on the Instrument Panel Passenger Compartment near the cup holder. It only operates with the ignition key at MAR/ON. Load Compartment Power Outlet NOTE: Do not connect devices with power higher than 180 W to the socket.
  • Page 31 Power Outlet Fuses — Under Hood 1 — F14 Fuse 20 Amp Yellow Front Power Outlet 2 — F09 Fuse 15 Amp Blue Rear Power Outlet...

  • Page 32: Auxiliary Switches - If Equipped

    WARNING! CAUTION! • Accessories that draw higher power (i.e., To avoid serious injury or death: coolers, vacuum cleaners, lights, etc.) • Only devices designed for use in this will degrade the battery even more type of outlet should be inserted into any quickly.

  • Page 33: Instrument Cluster Display

    INSTRUMENT CLUSTER DISPLAY Location And Controls The system allows the driver to select infor- mation by pushing the following buttons The instrument cluster display features a Your vehicle will be equipped with an instru- mounted on the instrument panel to the left driver-interactive display that is located in ment cluster display, which offers useful in- of the steering column:...

  • Page 34: Change Engine Oil

    • MODE Button Change Engine Oil NOTE: Push and hold the MODE button for a time If the indicator message illuminates when Your vehicle is equipped with an engine oil longer than one second to access/select the you start the vehicle, the oil change indicator change indicator system.

  • Page 35: Red Warning Lights

    Red Warning Lights — Battery Charge Warning Light PARK position. The light should turn off. If the light remains on with the vehicle running, This warning light will illuminate when the — Seat Belt Reminder Warning Light your vehicle will usually be drivable; however, battery is not charging properly.
  • Page 36 — Engine Temperature Warning Light reservoir, it indicates a possible brake hy- If brake failure is indicated, immediate repair draulic system malfunction or that a problem is necessary. This light warns of an overheated engine with the Brake Booster has been detected by condition.

  • Page 37: Yellow Warning Lights

    The light also will turn on when the parking Yellow Warning Lights CAUTION! brake is applied with the ignition switch in — Immobilizer Fail / VPS Electrical the ON/RUN position. Do not continue driving with one or more Alarm Indicator Light flat tires as handling may be compro- NOTE: mised.
  • Page 38 as soon as possible, and inflate them to the TPMS malfunctions may occur for a variety of CAUTION! proper pressure. Driving on a significantly reasons, including the installation of replace- to your authorized dealer to have your under-inflated tire causes the tire to overheat ment or alternate tires or wheels on the ve- sensor function checked.
  • Page 39 • Each time the ignition is turned to ON/RUN ignition is in the ON/RUN position before WARNING! or MAR (ACC/ON/RUN), the ESC system engine start. If the bulb does not come on such as dry plants, wood, cardboard, etc. will be on, even if it was turned off previ- when turning the ignition switch from OFF to This could result in death or serious injury ously.

  • Page 40: Yellow Indicator Lights

    required. However, the conventional brake Yellow Indicator Lights The failure relating to these lights could be: system will continue to operate normally if • One or more blown bulbs — Stop Light Failure Indicator Light the brake warning light is not on. •...

  • Page 41: Blue Indicator Lights

    — Front Fog Indicator Light — If Blue Indicator Lights If any of these systems require service, the OBD II system will turn on the Malfunction Equipped — High Beam Indicator Light Indicator Light (MIL). It will also store diag- This indicator light will illuminate when the nostic codes and other information to assist This indicator light will illuminate to indicate...

  • Page 42: Onboard Diagnostic System (Obd Ii) Cybersecurity

    Onboard Diagnostic System WARNING! WARNING! (OBD II) Cybersecurity • Access, or allow others to access, connection port in order to read the VIN, information stored in your vehicle diagnose, or service your vehicle. Your vehicle is required to have an Onboard •...

  • Page 43: Auxiliary Driving Systems

    AUXILIARY DRIVING SYSTEMS The TPMS will warn the driver of a low tire For example, your vehicle may have a recom- pressure if the tire pressure falls below the mended cold (parked for more than three Tire Pressure Monitoring System low-pressure warning limit for any reason, hours) placard pressure of 30 psi (207 kPa).
  • Page 44 • Driving on a significantly under-inflated tire The TPMS uses wireless technology with CAUTION! causes the tire to overheat and can lead to wheel rim mounted electronic sensors to Aftermarket wheels can cause sensor tire failure. Under-inflation also reduces monitor tire pressure levels.
  • Page 45 road tire pressures are low. Should this occur, 2. Installing some form of aftermarket win- 3. If a spare tire not equipped with tire you should stop as soon as possible, check dow tinting that affects radio wave pressure monitoring sensor is used, then the TPMS Warning Light will turn ON, the inflation pressure of each tire on your signals.

  • Page 46: Occupant Restraint Systems

    OCCUPANT RESTRAINT SYSTEMS Here are some simple steps you can take to 6. All occupants should always wear their lap minimize the risk of harm from a deploying and shoulder belts properly. Some of the most important safety features in air bag: 7.

  • Page 47: Seat Belt Systems

    Enhanced Seat Belt Use Reminder System BeltAlert Warning Sequence WARNING! (BeltAlert) The BeltAlert warning sequence is activated • Never install a rear-facing child restraint when the vehicle is moving above a specified Driver and Passenger BeltAlert — If Equipped in the front seat of a vehicle. Only use a vehicle speed range and the driver or out- rear-facing child restraint in the rear BeltAlert is a feature intended to remind...
  • Page 48 Change of Status NOTE: WARNING! If BeltAlert has been deactivated and the If the driver or outboard front seat passenger restrain you properly. In some collisions, driver or outboard front seat passenger (if (if equipped with outboard front passenger the air bags won’t deploy at all. Always equipped with outboard front passenger seat seat BeltAlert) unbuckles their seat belt wear your seat belt even though you have...
  • Page 49 WARNING! WARNING! WARNING! ing position to minimize the risk of se- internal injuries. Ribs aren’t as strong as Always wear the lap part of your seat belt vere injury or death in the event of a shoulder bones. Wear the seat belt over as low as possible and keep it snug.
  • Page 50 2. The seat belt latch plate is above the back 3. When the seat belt is long enough to fit, Lap/Shoulder Belt Untwisting Procedure insert the latch plate into the buckle until of the front seat, and next to your arm in Use the following procedure to untwist a you hear a “click.”...
  • Page 51 As a guide, if you are shorter than average, NOTE: WARNING! you will prefer the shoulder belt anchorage in The adjustable upper shoulder belt anchor- • Always make all seat belt height adjust- a lower position, and if you are taller than age is equipped with an Easy Up feature.
  • Page 52 and away from the neck. Never place the Energy Management Feature shoulder belt behind the back or under the The front seat belt system is equipped with arm. an Energy Management feature that may help Seat Belt Pretensioner further reduce the risk of injury in the event of a collision.
  • Page 53 webbing necessary to comfortably wrap WARNING! around the occupant’s mid-section. Slide the seat, do not transport a rear-facing child latch plate into the buckle until you hear a restraint in that vehicle. "click." In Automatic Locking Mode, the shoulder How To Engage The Automatic Locking Mode belt is automatically pre-locked.

  • Page 54: Supplemental Restraint Systems (Srs)

    The air bag system must be ready to protect or MAR/ACC/ON/RUN position. If the ignition WARNING! you in a collision. The Occupant Restraint switch is in the STOP/OFF/LOCK position the tractor (ALR) feature or any other seat Controller (ORC) monitors the internal cir- air bag system is not on and the air bags will belt function is not working properly cuits and interconnecting wiring associated...
  • Page 55 designed to be maintenance free, if any of the WARNING! following occurs, have an authorized dealer collision. If the light does not come on as a service the air bag system immediately. bulb check when the ignition is first turned •...
  • Page 56 Front Air Bag Operation WARNING! WARNING! Front Air Bags are designed to provide addi- your arms to reach the steering wheel or • No objects should be placed over or near tional protection by supplementing the seat instrument panel. the air bag on the instrument panel or belts.
  • Page 57 When the ORC detects a collision requiring The SABs may help to reduce the risk of high speed and with such a high force that it the front air bags, it signals the inflator units. occupant injury during certain side impacts, could injure occupants if they are not seated A large quantity of non-toxic gas is generated in addition to the injury reduction potential...
  • Page 58 are not belted and seated properly, or if items WARNING! are positioned in the area where the SABICs on the vehicle roof. Do not drill into the inflate. Children are at an even greater risk of roof of the vehicle for any reason. injury from a deploying air bag.
  • Page 59 not impact the area of the passenger com- Rollover Events WARNING! partment. The Side Air Bags may deploy Side Air Bags are designed to activate in the seats. Children must be properly during angled or offset frontal collisions certain rollover events. The ORC determines restrained in a child restraint or booster where the front air bags deploy.
  • Page 60 Air Bag System Components If you do have a collision which deploys the Do not drive your vehicle after the air bags have deployed. If you are involved in another air bags, any or all of the following may occur: NOTE: collision, the air bags will not be in place to •...
  • Page 61 Fuel Cut Off Switch NOTE: After an accident, remember to cycle the Your vehicle is equipped with a Fuel Cut Off ignition to the STOP (OFF/LOCK) position switch. In the event of an accident, if the and remove the key from the ignition switch communication network remains intact, and to avoid draining the battery.
  • Page 62 Maintaining Your Air Bag System • Whether or not the driver and passenger WARNING! safety belts were buckled/fastened; needs to be serviced in any way (includ- WARNING! • How far (if at all) the driver was depressing ing removal or loosening/tightening of the accelerator and/or brake pedal;...

  • Page 63: Child Restraints

    as law enforcement, that have the special restraint Owner’s Manual and on all the labels WARNING! equipment, can read the information if they attached to the child restraint. have access to the vehicle or the EDR. In a collision, an unrestrained child can Before buying any restraint system, make become a projectile inside the vehicle.
  • Page 64 Child Size, Height, Weight Or Age Recommended Type Of Child Restraint Children who are at least two years old or who Forward-Facing Child Restraint with a five- Small Children have outgrown the height or weight limit of point Harness, facing forward in a rear seat of their rear-facing child restraint the vehicle Children who have outgrown their forward-...
  • Page 65 old or who have outgrown the rear-facing should use the seat belt in a rear seat. Use WARNING! weight or height limit of their rear-facing this simple 5-step test to decide whether the tions exactly when installing an infant or convertible child seat.
  • Page 66 move the child closer to the center of the position and the child must be in a proper WARNING! vehicle, or use a booster seat to position the restraint system based on its age, size and • Follow the child restraint manufactur- seat belt on the child correctly.
  • Page 67 WARNING! • Improper installation or failure to prop- erly secure a child restraint can lead to failure of the restraint. The child could be badly injured or killed. • Follow the child restraint manufacturer’s directions exactly when installing an in- fant or child restraint.

  • Page 68: Transporting Pets

    bing retracts, you will hear a clicking Transporting Pets WARNING! sound. This means the seat belt is now in Air Bags deploying in the front seat could In a collision, people riding in these the Automatic Locking mode. harm your pet. An unrestrained pet will be areas are more likely to be seriously 6.

  • Page 69: Safety Checks You Should Make Inside The Vehicle

    addition, inspect the exhaust system each system inspected at an authorized dealer as WARNING! time the vehicle is raised for lubrication or oil soon as possible. After the bulb check, this • If you are required to drive with the change.
  • Page 70 mat fasteners so it cannot slip out of position WARNING! WARNING! and interfere with the accelerator, brake or that cannot be properly attached and • NEVER place any objects under the floor clutch pedals or impair safe operation of your secured to your vehicle.

  • Page 71: Periodic Safety Checks You Should Make Outside The Vehicle

    Periodic Safety Checks You Lights Fluid Leaks Should Make Outside The Vehicle Have someone observe the operation of brake Check area under the vehicle after overnight parking for fuel, coolant, oil, or other fluid lights and exterior lights while you work the Tires controls.

  • Page 72: Starting The Engine

    STARTING THE ENGINE Normal Starting While cruising, brief full-throttle acceleration within the limits of local traffic laws contrib- NOTE: Before starting your vehicle, adjust your seat, utes to a good break-in. Wide-open throttle Normal starting of either a cold or a warm adjust both inside and outside mirrors, and acceleration in low gear can be detrimental engine is obtained without pumping or press-...

  • Page 73: Speed Control - If Equipped

    as a problem. Please check your oil level with NOTE: WARNING! the engine oil indicator often during the In order to ensure proper operation, the trol and have an accident. Always leave the break in period. Add oil as required. Speed Control System has been designed to system off when you are not using it.

  • Page 74: To Accelerate For Passing

    your Owner’s Manual for more information. To Decrease Speed • If the lever is continually held down, the set The speed increment shown is dependant on speed will continue to decrease until the When the Speed Control is set, you can de- the chosen speed unit of U.S.

  • Page 75: To Resume Speed

    PARKSENSE REAR PARK ASSIST — IF NOTE: WARNING! If the touchscreen display appears foggy, EQUIPPED Your vehicle could go too fast for the con- clean the camera lens located on the top rear ditions, and you could lose control and of the vehicle below the center light.

  • Page 76: Refueling The Vehicle

    REFUELING THE VEHICLE Materials Added To Fuel CAUTION! The gas cap is located behind the fuel filler • Damage to the fuel system or emissions Designated TOP TIER door on the left side of the vehicle. If the gas control system could result from using Detergent Gasoline cap is lost or damaged, be sure the replace-...

  • Page 77: Trailer Towing

    TRAILER TOWING Trailer Towing Weights (Maximum Trailer Weight Ratings) NOTE: For trailer towing information (maximum trailer weight ratings) refer to the following website addresses: • ramtrucks.com/en/towing_guide/ • ramtruck.ca (Canada) • rambodybuilder.com RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.) Towing This Vehicle Behind Another Vehicle Towing Condition Wheels OFF the Ground Automatic Transmission...

  • Page 78: Recreational Towing

    Recreational Towing 3. Firmly apply the parking brake. Place the CAUTION! transmission in PARK. Recreational towing is allowed ONLY if the requires towing, make sure the drive 4. Properly secure the front wheels to the front wheels are OFF the ground. This may be wheels are OFF the ground.

  • Page 79: Bulb Replacement

    BULB REPLACEMENT Replacement Bulbs Interior Bulbs Bulb Number Dome Lamp Courtesy Lamp FF500 Cargo Lamp Exterior Bulbs Bulb Number Front Low and High Beam Headlamp H7SLL Front Park/Turn Signal Lamps 7444NA Daytime Running Lamps (If Equipped) 7440 Front Side Marker Lamps Rear Tail/Stop Lamps 7443 Rear Turn Signal Lamps...

  • Page 80: Fuses

    Bulb Number Front Fog Lamps License Plate Lamps Front Roof Lamps WY5W Rear Roof Lamps NOTE: • Numbers refer to commercial bulb types that can be purchased from your authorized dealer. • If a bulb needs to be replaced, visit your authorized dealer. FUSES WARNING! WARNING!
  • Page 81 Cavity Maxi Fuse Mini Fuse Description 40 Amp Orange – Electronic Stability Control (ESC) Pump 20 Amp Yellow (3.6 Gasoline – Starter Relay 3.6L (3.6 Gasoline Engine) Engine) Secondary Power Distribution Center (PDC) (Trans 50 Amp Red (3.6 Gasoline – Power Relay, Vacuum Pump, KL30 for the Shifter Engine) Transmission Module [STM]) (3.6 Gasoline Engine)
  • Page 82 Cavity Maxi Fuse Mini Fuse Description Engine Control Module (ECM), Ignition Coils – 20 Amp Yellow (3.6 Gasoline Engine) – 20 Amp Yellow Electronic Stability Control (ESC) Valves KL15 Vacuum Pump Relay Coil (3.6 Gasoline Engine) – 7.5 Amp Brown —...

  • Page 83: Interior Fuses

    Interior Fuses The interior fuse panel is part of the Body Control Module (BCM) and is located on the driver's side under the instrument panel. Cavity Mini Fuse Description 5 Amp Beige INT/A 7.5 Amp Brown Clearance Lights 15 Amp Blue +30 (ACM –...

  • Page 84: Right Central Pillar Fuses

    Right Central Pillar Fuses The right central pillar fuse panel is located on the interior side at the base of the passen- ger side B pillar. Cavity Mini Fuse Description 7.5 Amp Brown Seat Heater 20 Amp Yellow Rear Left Windows Heater 20 Amp Yellow Rear Right Windows Heater 20 Amp Yellow...
  • Page 85 To open the jack kit container, you must push the container’s release to separate the top and bottom. Jack Kit Location Lock Knob 1 — Unlock Position To release the jack kit for it’s storage location, 2 — Lock Position turn the lock knob 1/4 turn counter clockwise Container Release to the unlock position.

  • Page 86: Spare Tire Removal

    Spare Tire Removal 1. Remove the spare tire before attempting to jack up the vehicle. Attach the lug bolt adapter to the winch extension and insert it into the winch mechanism. Jacking Tools Winch Location 1 — Jack The winch mechanism is located under 2 —...
  • Page 87 Winch Location Winch Extension Lowering Spare Tire 2. Rotate the wheel wrench handle counter- NOTE: 3. Pull the spare tire out from under the clockwise until the spare tire is on the The winch mechanism is designed for use vehicle to gain access to the spare tire ground with enough cable slack to allow with the winch extension tube only.

  • Page 88: Preparations For Jacking

    4. Lift the spare tire with one hand to give WARNING! clearance to tilt the retainer at the end of far enough off the road to avoid being hit the cable. when operating the jack or changing the 5. Pull the retainer through the center of the wheel.
  • Page 89 WARNING! • Turn on the Hazard Warning flashers. • Block the wheel diagonally opposite the wheel to be raised. • Apply the parking brake firmly and place an automatic transmission in PARK; a manual transmission in REVERSE. • Never start or run the engine with the vehicle on a jack.
  • Page 90 2. There are two jack engagement locations on each side of the vehicle body. Jacking Engagement Locations CAUTION! Rear Jacking Location Front Jacking Location Do not attempt to raise the vehicle by NOTE: WARNING! jacking on locations other than those indi- The front jacking location is located be- cated.
  • Page 91 3. Place the wrench handle and lug bolt 6. Install the spare tire. Lightly tighten the CAUTION! adapter on the jack screw and turn to the wheel lug bolts. right until the jack head is properly en- Be sure to mount the spare tire with the gaged in the described location.

  • Page 92: Wheel Covers

    12. Stow the jack, jack handle and winch Tire Service Kit Components And CAUTION! handle tools back in the storage Operation when removing the hub cap, damage to compartment. the hub cap finish may occur. WARNING! The wheel covers on the vehicle are held in place by the wheel lug bolts and can be removed A loose tire or jack thrown forward in a after the wheel lug bolts are taken off.

  • Page 93: Tire Service Kit Usage Precautions

    Using The Mode Select Knob And Hoses Tire Service Kit Usage • You can use the Tire Service Kit air pump to inflate bicycle tires. The kit also comes with Precautions Your Tire Service Kit is equipped with the two needles, located in the Accessory Stor- following symbols to indicate the air or seal- •...

  • Page 94: Sealing A Tire With Tire Service Kit

    the valve stem and keep the Tire Service WARNING! WARNING! Kit flat on the ground. This will provide – If the tire has any sidewall damage. Flush immediately with plenty of water if the best positioning of the kit when inject- –...
  • Page 95 5. Uncoil the Power Plug (7) and insert the If the sealant (white fluid) does not flow within 0 If the sealant (white fluid) does flow through the plug into the vehicle’s 12 Volt power – 10 seconds through the Sealant Hose (3): Sealant Hose (3): outlet.
  • Page 96 NOTE: CAUTION! WARNING! If the tire becomes overinflated, push the • Failure to reinstall the cap on the fitting that are serious or fatal to you, your pas- Deflation Button to reduce the tire pressure at the end of the Sealant Hose (6) can sengers, and others around you.

  • Page 97: Jump Starting

    If the tire pressure is 19 psi (1.3 Bar) or higher: 6. Replace the Sealant Bottle (4) and Seal- release button, then push the bottle into ant Hose (3) assembly at an authorized the housing by holding the button. An 1.

  • Page 98: Preparations For Jump Start

    WARNING! WARNING! Do not attempt jump starting if the battery • Take care to avoid the radiator cooling is frozen. It could rupture or explode and fan whenever the hood is raised. It can cause personal injury. start anytime the ignition switch is ON. You can be injured by moving fan blades.

  • Page 99: Jump Starting Procedure

    NOTE: WARNING! WARNING! The remote positive (+) post is located in The resulting electrical spark could cause Do not allow vehicles to touch each other the engine compartment on the driver's the battery to explode and could result in as this could establish a ground connec- side under the cover of the Front Power personal injury.

  • Page 100: Battery Location

    4. Disconnect the opposite end of the posi- Battery Location • You can also turn the temperature control tive (+) jumper cable from the remote to maximum heat, the mode control to floor There are two remote jump starting posts and the blower control to high.

  • Page 101: Gear Selector Override

    7. The vehicle may then be started in CAUTION! CAUTION! NEUTRAL. continuous chimes, turn the engine off ing prolonged efforts to free a stuck ve- 8. Reinstall the gear selector override access immediately and call for service. hicle. cover. NOTE: FREEING A STUCK VEHICLE Push the "ESC Off"...

  • Page 102: Towing A Disabled Vehicle

    TOWING A DISABLED VEHICLE CAUTION! CAUTION! • Spinning the wheels too fast may lead to This section describes procedures for towing • When “rocking” a stuck vehicle by shift- transmission overheating and failure. It a disabled vehicle using a commercial towing ing between DRIVE and REVERSE, do can also damage the tires.

  • Page 103: Automatic Transmission

    Automatic Transmission Please refer to “Occupant Restraint Sys- CAUTION! tems” in “Safety” for further information on The manufacturer recommends towing your the Enhanced Accident Response System • Towing faster than 25 mph (40 km/h) or vehicle with all four wheels OFF the ground (EARS) function.

  • Page 104: Scheduled Servicing

    SCHEDULED SERVICING Your authorized dealer will reset the oil NOTE: change indicator message after completing Under no circumstances should oil change Your vehicle is equipped with an automatic the scheduled oil change. If a scheduled oil intervals exceed 10,000 miles (16,000 km), oil change indicator system.

  • Page 105: Maintenance Plan

    Severe Duty All Models Once A Month Or Before A Long Trip: Maintenance Plan • Check engine oil level. Change Engine 4,000 miles Required Maintenance Intervals (6,500 km) or 350 hours of engine run time • Check windshield washer fluid level. Refer to the maintenance plan on the following if the vehicle is operated in a dusty and off •...
  • Page 106 Mileage or time passed (whichever comes first) Or Years: Or Kilometers: Additional Inspections Inspect the CV joints. Inspect front suspension, tie rod ends, boot seals, and replace if necessary. Inspect the brake pads, replace as necessary. Additional Maintenance Replace engine air filter. Replace cabin/air conditioning filter.

  • Page 107: Heavy Duty Use Of The Vehicle

    Mileage or time passed (whichever comes first) Or Years: Or Kilometers: Flush and replace the engine coolant at 10 years or 150,000 miles (240,000 km) whichever comes first. Change automatic transmission fluid and filter. Inspect and replace PCV valve if necessary. * The brake fluid change interval is time Heavy Duty Use Of The Vehicle WARNING!

  • Page 108: Engine Compartment

    ENGINE COMPARTMENT 3.6L Engine 1 — Washer Fluid Reservoir 5 — Power Distribution Center (Fuses) 2 — Engine Oil Fill 6 — Coolant Reservoir 3 — Engine Oil Dipstick 7 — Power Steering Reservoir 4 — Brake Fluid Reservoir...

  • Page 109: Raising The Vehicle

    RAISING THE VEHICLE Tire Markings NOTE: • P (Passenger) — Metric tire sizing is based In the case where it is necessary to raise the on U.S. design standards. P-Metric tires vehicle, go to an authorized dealer or service have the letter “P” molded into the sidewall station.
  • Page 110 • High flotation tire sizing is based on U.S. design standards and it begins with the tire diameter molded into the sidewall. Ex- ample: 31x10.5 R15 LT. Tire Sizing Chart EXAMPLE: Example Size Designation: P215/65R15XL 95H, 215/65R15 96H, LT235/85R16C, T145/80D18 103M, 31x10.5 R15 LT P = Passenger car tire size based on U.S.
  • Page 111 EXAMPLE: Service Description: 95 = Load Index • A numerical code associated with the maximum load a tire can carry H = Speed Symbol • A symbol indicating the range of speeds at which a tire can carry a load corresponding to its load index under certain operating conditions •...
  • Page 112 EXAMPLE: DOT MA L9 ABCD 0301 DOT = Department of Transportation • This symbol certifies that the tire is in compliance with the U.S. Department of Transportation tire safety standards and is approved for highway use MA = Code representing the tire manufacturing location (two digits) L9 = Code representing the tire size (two digits) ABCD = Code used by the tire manufacturer (one to four digits) 03 = Number representing the week in which the tire was manufactured (two digits)
  • Page 113 Term Definition Recommended Cold Tire Inflation Pressure Vehicle manufacturer's recommended cold tire inflation pressure as shown on the tire placard. Tire Placard A label permanently attached to the vehicle describing the vehicle’s loading capacity, the original equipment tire sizes and the recommended cold tire inflation pressures. Tire Loading And Tire Pressure NOTE: The proper cold tire inflation pressure is...
  • Page 114 Tire And Loading Information Placard Loading Steps For Determining Correct Load Limit— The vehicle maximum load on the tire must not exceed the load carrying capacity of the (1) Locate the statement “The com- tire on your vehicle. You will not exceed the bined weight of occupants and cargo tire's load carrying capacity if you adhere to should never exceed XXX kg or...
  • Page 115 (5) Determine the combined weight of Metric Example For Load Limit NOTE: luggage and cargo being loaded on the • If your vehicle will be towing a trailer, load For example, if “XXX” amount equals 635 kg vehicle. That weight may not safely from your trailer will be transferred to your and there will be five 68 kg passengers in vehicle.

  • Page 117: Tires - General Information

    Safety Both under-inflation and over-inflation affect WARNING! the stability of the vehicle and can produce a WARNING! feeling of sluggish response or over respon- Overloading of your tires is dangerous. siveness in the steering. Overloading can cause tire failure, affect •...
  • Page 118 Ride Comfort And Vehicle Stability Inflation pressures specified on the placard Tire pressure may increase from 2 to 6 psi are always “cold tire inflation pressure”. Cold (13 to 40 kPa) during operation. DO NOT Proper tire inflation contributes to a comfort- tire inflation pressure is defined as the tire reduce this normal pressure build up or your able ride.
  • Page 119 Radial Ply Tires tire of identical size and service description It is not recommended driving a vehicle loaded at full capacity or to tow a trailer while (Load Index and Speed Symbol). Replace the a tire is in the run flat mode. WARNING! tire pressure sensor as well as it is not de- signed to be reused.
  • Page 120 Tread Wear Indicators Life Of Tire NOTE: Wheel Valve Stem must be replaced as well Tread wear indicators are in the original The service life of a tire is dependent upon when installing new tires due to wear and tear equipment tires to help you in determining varying factors including, but not limited to: in existing tires.

  • Page 121: Tire Types

    See the Tire Sizing Chart example found in Tire Types WARNING! the “Tire Safety Information” section of this All Season Tires — If Equipped ing of your vehicle. This can cause un- manual for more information relating to the predictable handling and stress to steer- Load Index and Speed Symbol of a tire.

  • Page 122: Spare Tires - If Equipped

    Summer tires do not contain the all season failure to do so may adversely affect the CAUTION! designation or mountain/snowflake symbol safety and handling of your vehicle. on the tire sidewall. Use Summer tires only in Because of the reduced ground clearance, Snow tires generally have lower speed ratings sets of four;...
  • Page 123 Compact Spare Tire — If Equipped Do not install a wheel cover or attempt to Collapsible Spare Tire — If Equipped mount a conventional tire on the compact The compact spare is for temporary emer- The collapsible spare is for temporary emer- spare wheel, since the wheel is designed gency use only.

  • Page 124: Wheel And Wheel Trim Care

    Limited Use Spare — If Equipped WARNING! WARNING! The limited use spare tire is for temporary (or repair) the original equipment tire at Compact and Collapsible spares are for tem- emergency use only. This tire is identified by the first opportunity and reinstall it on your porary emergency use only.
  • Page 125 Dark Vapor Chrome, Black Satin Chrome, or Low CAUTION! CAUTION! Gloss Clear Coat Wheels Avoid products or automatic car washes Do not use scouring pads, steel wool, a CAUTION! that use acidic solutions or strong alkaline bristle brush, metal polishes or oven additives or harsh brushes.

  • Page 126: Department Of Transportation Uniform Tire Quality Grades

    DEPARTMENT OF TRANSPORTATION Treadwear Traction Grades UNIFORM TIRE QUALITY GRADES The Treadwear grade is a comparative The Traction grades, from highest to rating, based on the wear rate of the lowest, are AA, A, B, and C. These The following tire grading categories tire when tested under controlled con- grades represent the tire's ability to were established by the National High-...

  • Page 127: Temperature Grades

    Temperature Grades and reduce tire life, and excessive WARNING! temperature can lead to sudden tire The Temperature grades are A (the The temperature grade for this tire is failure. The grade C corresponds to a highest), B, and C, representing the established for a tire that is properly level of performance, which all pas- tire's resistance to the generation of...

  • Page 128: Wheel And Tire Torque Specifications

    WHEEL AND TIRE TORQUE Inspect the wheel mounting surface prior to After 25 miles (40 km), check the lug nut/ mounting the tire and remove any corrosion bolt torque to be sure that all the lug nuts/ SPECIFICATIONS or loose particles. bolts are properly seated against the wheel.

  • Page 129: Fluid Capacities - Gasoline Engine

    FLUID CAPACITIES — GASOLINE ENGINE U.S. Metric Fuel (Approximate) 24 Gallons 90 Liters Engine Oil With Filter 3.6L Engine (SAE 5W-20, API Certified) 6 Quarts 5.6 Liters Cooling System * 3.6L Engine (Mopar Antifreeze/Engine Coolant 10.5 Quarts 10 Liters 10 Year/150,000 Mile Formula or equivalent) FLUIDS AND LUBRICANTS —...

  • Page 130: Chassis

    CAUTION! CAUTION! CAUTION! patible with the radiator engine coolant coolant (antifreeze). If a non-OAT engine • Mixing of engine coolant (antifreeze) and may plug the radiator. coolant (antifreeze) is introduced into other than specified Organic Additive • This vehicle has not been designed for the cooling system in an emergency, the Technology (OAT) engine coolant (anti- use with propylene glycol-based engine...

  • Page 131: Mopar Accessories

    MOPAR ACCESSORIES INTERIOR: For the full line of Authentic Ram Accesso- ries by Mopar, visit your local dealership or • B-Pillar Grab Handle Authentic Accessories By Mopar online at mopar.com for U.S. residents and • D-Pillar Grab Handle mopar.ca for Canadian residents. In choosing Authentic Accessories you gain •...

  • Page 132: Cybersecurity

    CYBERSECURITY • To help further improve vehicle security WARNING! and minimize the potential risk of a secu- Your vehicle may be a connected vehicle and rity breach, vehicle owners should: • It is not possible to know or to predict all –...

  • Page 133: Uconnect 3/3 Nav With 5-Inch Display

    UCONNECT 3/3 NAV WITH 5-INCH DISPLAY Uconnect 3/3 NAV With 5–inch Display 1 — Settings Button 7 — MEDIA Button 2 — BACK Button 8 — RADIO Button 3 — BROWSE/ENTER — Tune/Scroll 9 — On/Off — Volume Knob 4 — MORE Button 10 —...

  • Page 134: Clock Setting

    Clock Setting Equalizer, Balance And Fade Balance/Fade — If Equipped • Press the “Balance/Fade” button on the 1. To start the clock setting procedure, push 1. Push the SETTINGS button on the touchscreen to adjust the sound from the the SETTINGS button on the right right side of the display.
  • Page 135 AUX Volume Offset Loudness Radio Off Delay • Press the “AUX Volume Offset” button on • Press the “Loudness” button on the touch- • Press the “Radio Off Delay” button to keep the touchscreen to activate the AUX Vol- screen to select the Loudness feature. the radio On for a preset amount of time ume Offset screen.

  • Page 136: Radio Operation

    Radio Operation Uconnect 3/3 NAV With 5–inch Display Radio 1 — Radio Station Presets 5 — Station Info 2 — Show All Presets 6 — Direct Tune 3 — Seek Up 7 — Radio Band 4 — Audio Settings 8 — Seek Down...

  • Page 137: Usb/Audio Jack (Aux)/Bluetooth Operation

    Seek Up/Down Buttons USB/Audio Jack (AUX)/Bluetooth • USB/iPod Mode is entered by either insert- ing a USB Jump Drive or an iPod cable into Operation • Press the up or down button to seek through the USB port or by pushing the MEDIA radio stations in AM, FM or SXM bands.

  • Page 138: Navigation

    • Push the MEDIA button on the faceplate; Uconnect 3/3 NAV Available Media Hubs To change a setting: press the “Source” button on the touch- Media Hub 1. Push the SETTINGS button located screen then select AUX to change the mode (USB, AUX Ports) Uconnect 3/3 NAV on the right side of the display.

  • Page 139: Steering Wheel Audio Controls

    STEERING WHEEL AUDIO CONTROLS Left Switch • Push the switch up or down to increase or The steering wheel audio controls are located decrease the volume. on the front surface of the steering wheel. • No set functionality. Right Switch •...

  • Page 140: Uconnect Phone

    UCONNECT PHONE Uconnect Phone (Bluetooth Hands Free Calling) Uconnect 3/3 NAV With 5–inch Display Phone Menu 1 — Call/Redial/Hold 7 — Uconnect Phone Settings Menu 2 — Mobile Phone Signal Strength 8 — Text Messaging 3 — Currently Paired Mobile Phone 9 —...

  • Page 141: Pairing (Wirelessly Connecting) Your Mobile Phone To The Uconnect System

    The Uconnect Phone feature enables you to NOTE: Pairing (Wirelessly Connecting) place and receive hands-free mobile phone Your Mobile Phone To The • The Uconnect Phone requires a mobile calls. Drivers can also place mobile phone phone equipped with the Bluetooth Hands- Uconnect System calls using their voice or by using the buttons Free Profile, Version 1.0 or higher.
  • Page 142 Start Pairing Procedure On The Radio Pair Your iPhone: 3. When your mobile phone finds the Uconnect system, select “Uconnect.” Uconnect 3/3 NAV: Complete The iPhone Pairing Procedure: Uconnect 3/3 NAV Pairing Request 1. Place the ignition in the ACC or ON Bluetooth On/Uconnect Device position.
  • Page 143 mobile phone. Selecting “Yes” will make this To search for available devices on your Complete The Android Pairing Procedure: Bluetooth enabled Android Device: mobile phone the highest priority. This mo- bile phone will take precedence over other 1. Push the Menu button. paired mobile phones within range and will 2.

  • Page 144: Common Phone Commands (Examples)

    Select The Android Mobile Phone's Priority cess. However, first, make sure to delete the Transfer Ongoing Call Between device from the list of phones on your Level Handset And Vehicle Uconnect system. Next, be sure to remove When the pairing process has successfully •...

  • Page 145: Voice Command Tips

    Voice Command Tips NOTE: Automatic reply messages can be: To access help, push the Uconnect VR button • “I am driving right now, I will get back to • Speaking complete names (i.e; Call John (if active) on the steering wheel and say, you shortly.”...

  • Page 146: Incoming Text Messages

    Incoming Text Messages 4. Turn “Show Notifications” to on. nect to your messages. Select “Don’t ask again” and press OK. After pairing your Uconnect system with a Bluetooth enabled mobile device with the Message Access Profile (MAP), the Uconnect system can announce a new incoming text message and read it to you over the vehicle’s audio system.

  • Page 147: Helpful Tips And Common Questions To Improve Bluetooth Performance With Your Uconnect System

    Helpful Tips And Common Mobile Phone won’t pair to system: Making calls while connected to AUX: Questions To Improve Bluetooth • Perform a hard reset in the mobile phone by • Plugging in your mobile phone to AUX while removing the battery (if removable — see Performance With Your Uconnect connected to Bluetooth will disable Hands- your mobile phone’s owner manual).

  • Page 148: Uconnect Voice Recognition Quick Tips

    by wireless devices such as mobile phones. NOTE: UCONNECT VOICE RECOGNITION However, the use of wireless radios may be • This equipment has been tested and found QUICK TIPS restricted in some situations or environ- to comply with the limits for a Class B ments, such as aboard airplanes.

  • Page 149: Get Started

    Get Started All you need to control your Uconnect system Basic Voice Commands with your voice are the buttons on your steer- 1. Visit UconnectPhone.com to check mobile The basic Voice Commands below can be ing wheel. device and feature compatibility and to given at any point while using your Uconnect find phone pairing instructions.

  • Page 150: Radio

    Radio Media Use your voice to quickly get to the AM, FM or Uconnect offers connections via USB, SiriusXM Satellite Radio stations you would Bluetooth and auxiliary ports. Voice operation like to hear. (Subscription or included is only available for connected USB and iPod SiriusXM Satellite Radio trial required.) devices.

  • Page 151: Voice Text Reply

    • “Dial 123-456-7890 and follow the system Voice Text Reply PRE-DEFINED VOICE TEXT REPLY RESPONSES prompts” Stuck in Uconnect will announce incoming text mes- Yes. See you later. traffic. • “Redial (call previous outgoing phone num- sages. Push the VR button or Phone Start without ber)”...

  • Page 152: General Information

    General Information Additional Information The following regulatory statement applies to © 2018 FCA US LLC. All rights reserved. Mopar all Radio Frequency (RF) devices equipped in and Uconnect are registered trademarks and this vehicle: Mopar Owner Connect is a trademark of FCA US LLC.

  • Page 153: If You Need Assistance

    IF YOU NEED ASSISTANCE Any communication to the manufacturer's In Mexico Contact customer center should include the following Av. Prolongacion Paseo de la Reforma, 1240 The manufacturer and its authorized dealer information: are vitally interested in your satisfaction. We Sante Fe C.P. 05109 •...

  • Page 154: Customer Assistance For The Hearing Or Speech Impaired (Tdd/Tty)

    Customer Assistance For The Service Contract the manufacturer's New Vehicle Limited War- ranty expires, please refer to the contract Hearing Or Speech Impaired You may have purchased a service contract documents, and contact the person listed in (TDD/TTY) for a vehicle to help protect you from the high those documents.

  • Page 155: Reporting Safety Defects

    REPORTING SAFETY DEFECTS To contact NHTSA, you may call the In Canada Vehicle Safety Hotline toll free at If you believe that your vehicle has a In The 50 United States And 1-888-327-4236 (TTY: safety defect, you should contact the Washington, D.C.

  • Page 156: Publication Order Forms

    PUBLICATION ORDER FORMS NOTE: • The Owner's Manual and User Guide elec- • You can purchase a copy of the Owner's tronic files are also available on the Manual, United States customers may visit Chrysler, Jeep, Ram Truck, Dodge and SRT the Ram Truck Contact Us page at websites.

  • Page 157: Index

    INDEX Accessories ....129 Automatic Transmission Checking Your Vehicle For Safety ..66 Mopar ....129 Fluid Type .
  • Page 158 Defroster, Windshield ... .67 Oil Selection ....127 Fuses ..... .78 Diagnostic System, Onboard .
  • Page 159 Jacking And Tire Changing Instructions. .86 Park ....18, 39 Reset ....32 Jack Location .
  • Page 160 Preparation For Jacking..82, 86 Adjustable Shoulder Belt ..48 Service Manuals ....154 Adjustable Upper Shoulder Shift Lever Override .
  • Page 161 High Speed ....116 Disabled Vehicle ... . .100 Untwisting Procedure, Seat Belt ..48 Inflation Pressure .
  • Page 163 The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious collision.
  • Page 164 WHETHER IT’S PROVIDING information about DOWNLOAD A FREE ELECTRONIC COPY OF THE MOST UP-TO-DATE OWNER’S MANUAL, specific product features, taking a tour through MEDIA AND WARRANTY BOOKLET your vehicle’s heritage, knowing what steps to BY VISITING: take following an accident or scheduling your next appointment, WWW.MOPAR.COM/EN-US/CARE/ we know you’ll find the app an important extension of your OWNERS-MANUAL.HTML...

This manual is also suitable for:

Promaster chassis cab 2019Promaster cutaway van 2019

Table of Contents